Pride Cleaners

Sad to say I’ve stopped using Pride Cleaners since my initial glowing review. After several incidents with leftover starch and discoloration on my shirts and pants in recent weeks, I was feeling skeptical. Then they completely botched my ASU’s (military dress uniform). Unfortunately that was the final straw. I should have known better and taken them to an experienced military tailor at Ft. Belvoir, but I was feeling hopeful and was crunched for time. I’ve had to purchase a new jacket and pants due to the damage/​pulling on the seams.

Didn’t call me for two weeks when my bag was late and the employees knew nothing. All I can say is they certainly are full of pride!

Terrible and insulting customer service from the owner herself. When the owner son is not there — customer service and relationships meaning become meaningless .
For $ 2.35 they lost a 25 year customer forever. The owner made that decision. I brought in a white shirt previously — and asked if they could clean the spot. I was told OK. I had not worn it for a couple months when I put it on this weekThe spot was still on it. So I brought it back here — and they said they’re going to charge me again to clean it again.
Given the attitude the owner — this was not an employee — I would suggest not coming here anymore.

Had only a week to get a dress altered before a trip. Was promised dress on Wed. came to get it after 4:00 promised time. Wasn’t finished. Came back at 6:00 still not done. Had to come back on the way to airport the next day. No apology, no regret, VERY EXPENSIVE but no concern or care of customer. They may be able but they are not committed to their work or their customers.

Very good dry cleaner. My items are cleaned and pressed perfectly. I’ve brougt all kinds of men’s and women’s clothing to them and they always do a very good job, and are very affordable. We also brought several area rugs and quilts in to be cleaned. They did a very nice job. Very nice staff. My favorite dry cleaners!

Mental note to self: NEVER USE THIS PLACE AGAIN. I dropped off ONE 2-​PIECE SUIT to get dry cleaned and noticed the receipt after I left and it’s nearly $ 21 for one measly outfit to get cleaned. CRAZY. I’VE NEVER IN MY LIFE PAID MORE THAN $ 13 TO GET THIS SAME SUIT DRY CLEANED AT OTHER COMPARABLE DRY CLEANERS. There is nothing special about this place warranting these prices. I won’t be using them again after this incident. I notice the pick up date is NEXT DAY which I did not ask for, so that is SUPER IRRITATING if they automatically bump people up to express dry cleaning fees when they DO NOT ASK. Not sure but either scenario is ridiculous. Never again.

These guys are outstanding. With dry cleaning, they have always been quick, professional, and friendly. Recently, I tore out a button on my favorite sport coat, creating a fairly large rip in the front. I thought it was ruined, as the pattern is rather unique and rip looked ominous. I’m looking at it now, less than a week later, and it looks flawless. I literally don’t know how they did it – I don’t even see a patch or stitching. All for less than $ 20.
Pride Cleaners is fantastic.

I have been using Pride Cleaners for almost 8 years. I have used both their cleaning and tailor services and have always been satisfied. They have removed wine stains from linen and once did a real tricky inweave on a very expensive sports coat that is still undetectable. Plus the owner is real cool.

I have taken my clothes for dry cleaning many times to Pride Cleaners. I also have had pants shortened there. The employee who shortened my pants also noticed that they were too large in the waist, and she did an excellent job of making the waist smaller too.
I have had consistently outstanding service from this business. My clothes have always come to me clean and pressed, with quick turnaround (as little as one day) and very reasonable prices (to me – sorry for not remembering exact dollar amounts). Employees are all courteous; I’ve really never dealt with an unfriendly person at this location. The one thing I might change is how thoroughly wrapped my clothes are when they are returned to me; they are usually on hangers, covered in plastic, and tied together with twist ties. .. I’ve never received clothes any less ensconced from other dry cleaners, but I sometimes feel bad for creating so much waste just to get my clothes to be clean and look nice and pressed. I haven’t brought it to the company’s attention yet though. It’s the kind of place where I think they might try to make changes if I mentioned it.

We have been using Pride Cleaners for dry cleaning since moving to Herndon in 2005 and have loved our service. My husband travels all the time for work so we’re constantly having to get suits and dress shirts cleaned and have always had friendly, prompt service here. I’ve also brought dresses for weddings, comforters and my own dress suits and clothing here and have always gotten great service.

It was my fault entirely. I tried a place close to home without a Unilocal recommendation!!! Shame on me. My suit jacket was too long in the sleeves and after putting off the chore of getting it altered for months, I decided to try the alterations dept. of this local dry cleaner. I was not pleased. The work on the inside of the sleeve was sloppy. When I questioned the workmanship, the response was that no one cares what the inside looks like… That was a red flag. No professional seamstress would agree with that. In fairness, I did not use their dry cleaning services so I have no comment on that aspect of the business. The lesson learned is: Check with Unilocal