Jack In The Box

This Jack-​in-​the-​Box is so ghetto. I arrived at the Sunset location in Renton at approximately 3:45 AM on Monday, October 5. There was no response at the drive-​through. After sitting there for about seven minutes I proceeded to the drive through window. I then got out of my vehicle and tapped on the glass. No response. I then googled the phone number and dialed. Again no response. All of the lights are on. This is supposed to be a 24 hour location. So tacky they just lost a loyal fast food customer

Most of the time the food is good! One time, I came here to get breakfast and one of the staff was so rude ordering food from the drive thru… What a great way to start my morning

I recently used the drive-​thru at this Jack in the box, we ordered and as we pulled forward I noticed this large girl in a car with little clothing on sprawled out in her car, I looked over at her and she started cursing at me What are u looking at B#&$%? Ect. Using F words. My husband told the cashier at the window about it he seemed to blow it off. A week or so later we went to the drive-​thru again, same girl same attitude, but this time she was with a employee of jack in the box. I called the manager he said he would look into it, I never heard anything back. I drive by this location on a daily basis and this girl is always parked right at the drive in sleeping or hanging out. I will never use this location again. I think her boyfriend must work there and she waits for him.

These fools are ALWAYS out of something! Today is Dr. Pepper. So ridiculous! How hard is it to at LEAST have soft drinks?

I would give negative stars if I could. It took them over ten minutes to deliver each drive-​thru order when there was no one inside the restaurant and at least 4 staff members working. They did not apologize for the delay and we had to remind them to give us our debit card back. This was the WORST SERVICE I have ever had at fast food.

This place is awful. The food is always sloppy compared to other locations. The food always takes forever to receive. Yesterday my boyfriend and I ordered tacos and they asked us to pull forward and wait. Well, there were three people already in front of us waiting so we had to pull around to the side parking lot. After about 10 minutes of waiting, and the three cars left, my boyfriend went inside and asked where our tacos were and the guy said that they were already given out to someone. So they had to remake them, didn’t give us a discount or our money back after my boyfriend said they should, and completely walked away from him while he was still talking.
Ridiculous. Never going to this place again. Took a survey and gave a very negative review.

This location is full of riff raff and tweekers. No fault of the employees of course.
Guy who helped me today was nice and quick. Food was hot and fresh so that is what matters.
I won’t go out of my way to come to this location that is for sure.

As previously stated in several reviews the food here is on par with other fast food establishments. I TRY and come in here on my way to the bus stop on sunset and half the time I just walk out due to being ignored at the counter for two minutes while the person up front pretends to work. I have to wonder where the accountability is here when you consistently have terrible service and people leave your establishment unhappy or disappointed. As a restaurant manager I can guarantee the crew here has never heard the term «sense of urgency» I’m writing this review in hope that upper mgmt reads this and turns this store around.

Update:
The Corporate office of the location called me back promptly after I had left feedback and was very concerned and professional in resolving my impression!

I’ve never been to a Jack In The Box, so my brother and I decided to check it out. His roommate is from California– and always is taking about how great it is. The food was good, the staff was nice … and the bathrooms were really clean and smelled nice. A great place to take a leak, have some food and get treated reallllly nice!

Preface: I only go to these kinda joints for breakfast, when I’ve driven my wife to work at Oh-Sweet-Jesus-it’s-too-early-in-the-morning o’ clock.
The food here is consistent with every other Jack in the Box I’ve been to. It’s ok for what it is, and slightly better than the competition in terms of flavor and, well… «realness.» There’s a real fried egg on the sandwich, not some pre-​scrambled bullshit that got poured out of a carton into a round mold on a flat grill. There’s an honest-​to-​goodness egg on these sandwiches. Truly. The bacon is crisp and the sausage is tasty, but not dripping with grease (but you had better chew slowly and carefully because every goddamn sandwich I’ve gotten at a JITB has bones or cartilege in the sausage).
The coffee. Seattle’s Best. Dark Roast does not begin to cover it because the shit is always burnt. I’ve stopped by twice only for coffee and gotten the shits both times. Yep, went ahead and went there. Sorry, but it had to be told.
Now, all that, I could deal with. I mean, fast food is what it is and is that which it ever will be. We’re not talking high quality fine dining with a joint like this, which means they should focus instead on consistency and good service. This location is consistent. What they lack is consistently good service. They lack consistent service of any kind.
I drop my wife off at work nearby just before 6AM. By the time I get to this location, it’s usually somewhere between ten to a quarter after. In the approximate hundred times or so I’ve driven my wife to work in the past three months, I’ve stopped by this place maybe thirty times. At least half of the time I’ve stopped here, well after their posted opening hour, I sit in the drive-​through talking to the menu not only like I don’t have a friend in the world, but feeling more like I don’t have a hope in the world of getting served some goddamn breakfast, which is about all I can think about at this hour. Food. Coffee. No response? Well, fuck you, I’m leaving.
I’ve sat. And waited. And waited some more. Then shouted
«GOOD MORNING» into the microphone built into the second menu to no avail more times than I want to admit should happen with a fast food location.
I hope the GM reads this after he (Jesus, I hope) hears about the epic complaint I’m going to level on this location. Hear me now: The middle-​aged white woman who opens? Yeah, she’s great when she’s around and not «upstairs» doing who-​knows-​what. Gotten that bullshit three times now. The Indian girl? She’s phenomenal. Give that girl a raise because she’s not only on top of things and pleasant to deal with, but she’s pleasant all-​around and always smiling and THAT is the right way to start a customer’s day. The young Hispanic woman I’ve seen walk into work 15 minutes late not once, not twice, but three goddamn times needs to go. She mumbles into the MICROPHONE DIRECTLY MOUNTED IN FRONT OF HER FACE and when asked to speak up, instead talks only faster. She has a shitty attitude with the customers and makes it clear she doesn’t want to be there, so can we make her disappear? Please? I have zero doubt that you can find a much more enthusiastic replacement given today’s economy.
Really, all I would like is for your employees to be open, up and running at six in the morning, when you’re advertised as being open, because I have to tell you, I’m tired of running to McDonald’s down the street to get a breakfast sandwich and a cup of coffee. It’s a disgrace. If I stop by maybe once a week or so and get denied half the time, your business is suffering in many more ways that you need to look at because your employees are screwing you. «Open at six» means everyone’s ass is punched in and working *at least* forty-​five minutes before that, prepping for breakfast and the rest of the day. I’ve worked in too many kitchens for this shit to fly with me.
You’ve lost about a dozen orders to the competitor literally a mile down the street that you wouldn’t have had a human being said «Good morning» to me on the goddamn drive-​through headset ten minutes after open. And yeah, the woman at McDonald’s ever and always greets me immediately with a cheery «good morning,» quickly takes my order and I have my food and am on my way in less than a minute, tops. And I hate handing her my cash for all her smiling and fantastic service because the food sucks. You read that right, their food sucks compared to yours but they get my cash.
The performance of this location is inexcusable. And yes, there have been a few occasions where I’ve driven into the drive-​through to get some coffee and the fucking lights weren’t even on at ten past six. Are you kidding me? What kind of bullshit establishment is this? I know this is the internet and all, but I refuse to lie or embellish on Unilocal here because I figure every other consumer out there has a right to know. Want an early breakfast with a smile at this place? It’s a maybe at best.
GET YOUR SHIT TOGETHER!

this is the worst jack in the box ever.
i rarely eat fast food so i dont ever have an opinion on it. but this one, sucks… will never go to it again!
after a drunken night of partying my partner in crime and i decided to stop by Jack in the Box on the way home. i really wanted a crispy chicken sandwich and some curly fries, and she wanted something… i forgot what… we ended up ordering pretty much everything on the menu. Our friends were in the car in front of us, so we started «talking shit» to them out the window… jokingly of course… they talked «shit» back… when they leave, we pull up and the dumbass says that he «can’t give you your food cause we don’t allow yelling out cars». We thought he was joking until he slammed the slider window in our face!!! what a dumbass!!!
we’re never goign there again…