Hutch’s Car Wash

After they stole my wife’s brand new iPhone, they somehow hacked her credit card info and ran up $ 1500 of purchases before my wife caught on and cancelled the card. A den of thieves works at this car wash!

This place used to be great. However, it has been continuously going downhill the past couple of years. Today I took my Jeep Wrangler in and watched as they kept pulling cars passed it in the dry line. After waiting 36 minutes, I was walking out to tell them I couldn’t wait anymore and then someone hopped in it and took off.
So after sitting for 36 minutes they decided to run it through again after the place got busy and it was obvious that it would take another 20 minutes (at least). So I went around back and asked them what they were doing. I was told that they had to run it through again. I just responded that this should have been done over a half hour before when it can out of the wash and that I didn’t have time. So with my car still dirty, they pulled it out of line and said I could come back later. When I asked for a refund, they said that they didn’t have time.
Now keep in mind it was at 51 minutes from the time on the tag when I arrived, my car was still dirty, but now with water spots. Needless to say, I was not very happy.
I know the owner’s and hate writing this review, but the place has become one of the lowest standards in town.

Nobody here cares that they do a terrible job.
I had my car go through twice, with a big piece of red paper stuck to the windshield letting employees know it was a redo. Nobody cared because the car came back in the same condition. I watched as one of the women in the vacuum section just ran the hose through the car once then just stood there for a few minutes waiting for space in front to open up.
They have a sign that says they’ll get it done in 15 minutes. That’s not a good thing. That’s not long enough to do a decent job and it shows. Any complaint I make to staff results in a redo but the problem is nobody cares. Why isn’t someone monitoring the amount of redos that happen and handling it?
Even more annoying is watching from inside and as the staff pull your car forward, several times I’d watch the staff just floor the car and then jam the brakes for the 15 feet they had to move it.
Overspray of armor all all over the place. Some parts of the car were still doused in it and other parts were dry. Tons of overspray onto the windshield which is hard to get off without smearing it all over the place.
My car has keyless start. I mentioned to a staff member that I didn’t know where the key was. He did, it was between the seats and he didn’t bother to get it out the first time when he saw it happen.
This place is a joke. Between my experience in October where they told me that a car purchased in California wouldn’t need to be smogged and then several terrible car washes and no improvement on the staffs part.
I’m done with Hutch’s.

I paid $ 30 and when I got I to my car after the wash was complete it was still very dirty! I had to go back and ask them to vacuum and clean the mats. They did not wipe down the inside of the car AT ALL. When I asked they said cleaning the inside is an «extra fee» what? I paid $ 30 to be inconvenienced. I ended up cleaning the inside of my car myself. You can go to other places and pay $ 13 for your car to be comprehensively cleaned. Terrible deal.

This was the most overpriced car wash of all time. 33 dollars to have a drive through car wash and a haphazard wipe down and they didn’t even wipe down the interior let alone clean it. When they finally waved us over our battery was dead due to the acc being left on. Never going there again.

I really like this place. Have two cars and an suv we bring in. Get the works and everything looks great. Also we usually only get a detail job twice a year. So call me crazy but they do a great job in my book. Also we have a super hairy dog and they do a good job getting most the fur out (thats a 6 month build up). Love it!

Called early to find out how much an engine detail was and was quoted $ 50 for the top, $ 50 for undercarriage. Show up and they tell me $ 79 for the top, 129 for top and bottom. In addition to this, two ass clowns were playing with an air gun rifle in the lube shop.

Been getting my car washed here for about year. Recently got my car handwaxed and oil changed. Haven’t had any issues yet

I got the car wash that was $ 32 this is the worst full service car wash I have ever received in my life… They didn’t even vacuume everything up off the carpet or under the carpet rugs or out of the cup holders… for what you get this is a ripoff… The young lady at the cashier she needs to speak up I can’t hear a word she says. she mumbles and she’s not welcoming at all… I also see smudges on my glass my rearview mirrors weren’t done right there’s is soap left on the car rear bumper. I should have inspected it more before I left but still this is not the place to take your car to get it washed… no wonder why they only have 2 stars… and had to change the name looks like used to be mission car wash…

So yes I had a not so good car was on our lifted black GMC SIERRA but I called and the owner told me to bring it back in and he hand did it him self :) if you ever have a problem just call and let them know they will fix it :) I love that about this place :) the owner doesn’t know the problems if you don’t call and tell him.

Well, yep… the Unilocalers were right. This is not the place to go if you want a good car wash. They were indeed, terrible. Dirt was left on my floor mats and in my cup-​holder, water spots on my mirrors, smudges on the glass inside and some crud left on the exterior windows. But, at least my expectations were already set low. I just went here because they are close to my office.
On the plus side, they are super quick and my car was technically cleaner than when I brought it in. They sacrifice quality for speed and volume over there. So, if you are looking for a quick hold-​over wash until you can do it yourself or take and somewhere better, then this is your place. Even with low expectations, brace yourself for the disappointment.
I just got the basic wash, so I expected a basic wash. But, I didn’t even get that. I would absolutely pay $ 10 for this wash, not $ 20. I recommend parking your car in your front yard and turning on your sprinkler system; you’ll get a similar quality to what Hutch’s can provide. And hey, the staff was nice, but I didn’t go there to talk to the nice staff, I wanted a decent car wash. I give this car wash a «meh, I’ll wait for the next rainstorm instead.»
I’m going with two stars here because the guy I talked to was nice and they we’re efficient. The quality of the was was definitely minus stars.

Thieves!!! I took my wife’s car there for an oil change and wash. One of the workers stole her phone. when we confronted them about it, the manager did not even come out to speak with us. while trying to track the phone they turned it on when we drove away, then turned it off when we came back. never go there.

Very poor! Don’t waste your money here. The exterior wash is okay… but the interior is horrific!
1. All controls adjusted including the seat placement.
2. The floor mats are always misplaced.
3. The interior needs to be cleaned once you get home as they don’t even wipe the obvious dirt or spills off.
We are in Reno so the choices are limited. I will be finding a new option.

« Unilocal THIS PLACE BEFORE YOU DO BUSINESS HERE»! I wished i would’ve Unilocaled first, damn it! I will never return to this place! The store is nice but the car wash end of it sucks. If you want a once over slightly car wash for $ 20 not worth it too expensive, as they seemed to have rinsed my car off, left water inside my car, and windows had something on them I had to clean off myself. What a waste of $ 20 bucks!

Guess I’m not so picky, second time here and seems fine to me! They got the pine pitch off my car. They do have kinda odd pricing including multi-​levels of interior cleaning. Wonder if the dissatisfied reviewers just didn’t select the level of cleaning they really expected? Lots of staff to get the job done reasonably fast Thanks!

I came for the first time last week, I came back again this week to give them the benefit of the doubt. I know everybody has off days so I thought I’d give it a second chance and just see what would happen.
They bent my GPS antenna and left dirt on the dash and cup holders both times. Both times I left with water spots on my vehicles, the chrome and glass, they also didn’t even wipe wheels there still dirt everywhere and they’re horribly streaked where they do barely brush them.
This will be the last time I ever come here again. I’m now headed home to wash it again by hand and correct their issues.

First time I have been to a full service carwash… for $ 19.99 you get a quick vacuum (seats not included), a run through the carwash, a quick dry by several attendants and a spray with what looks like Windex. The attendant wistled and waved his cloth to say they were done. I walked over and noticed there were still bugs splattered and soap still running down in spots. The attendant who was still there asked if I would like to have him clean them off, I said yes and he obliged as I pointed out what he missed.
I cannot recommend this place and I will not be back.

Rediculously expensive for a very mediocre carwash. I had to wipe out the car immediately after to get rid of the pollen, which was the purpose for the wash. Better and cheaper at Franktown or Terribles.
No wait, but now I know why.

Please Do not wash your car at Hutches. Be careful!!! This is the worst car wash I’ve ever been to. I drive s 300 Mercedes. As i was leaving the car wash, noticed the
Tint on my drivers side window was scratched due to cleaning. The owner Mr Hutch said I need to report it to my insurance company They should take care of it. Terrible customer service. Do not go!!!

They did a crappy job. I went home and finished lots of areas myself, didn’t want to be mean.
They didn’t wipe down the steering wheel or cup holders at all, and they missed a small splatter on the inside drivers door. $ 25 for that?
I’m going to look for another place.