The Joint Chiropractic

So far so good. I like the Chiropractor a lot there and there rates are reasonable for what I need. I also like the fact you can use your monthly membership at any joint chiropractic.

My regular doctor was not at his office, so I went here. I was well satisfied. The doctor was knowledgeable and helpful. The price was less than my co-​pay, but it would have been nice if they’d give me the special as advertised on Unilocal.In any case, I would consider them in the future. Wait time was very short. I think the receptionist could have been a bit more friendly.

Let me start off by saying I’m new to the whole chiropractor thing.
I’ve been having neck/​shoulder pain for the past 9 months and daily chronic headaches for the past 4 months. At this point, I was willing to try anything that may help with my pain. I was recommended to see a chiropractor for an adjustment.
I spent half an hour or so on Unilocal browsing different reviews for different chiropractors. I came across The Joint and decided to give them a call to find out some more information. The gal on the phone informed me they don’t take insurance and are a walk-​in only facility. I was excited when I found this out because I thought I was going to have to wait weeks before I would be able to get in as an appointment. I decided to head down the same evening to get an adjustment.
The nerves really kicked in when I got there. I’ve read horror stories online from around the world about deaths or being left in more pain than what they initially began with. I’ve even had nightmares about the chiropractor snapping my neck and dying. I tend to be a little dramatic, I know…
After I filled out the paperwork, I was seen within a couple of minutes. I wish I could remember the doctor I saw; he was very kind! Before getting started, he briefly asked me about my history of pain, occupation, and lifestyle. He then asked me to lay face down. This is the part where my nightmares came to mind and I began thinking my trip to the chiropractor is going to end in a fatality. 1−2−3 and it was over with! He adjusted my neck and upper back. I can’t believe how PAINLESS it was… it actually felt rather addicting. I’m an avid knuckle cracker so it didn’t bother me when I heard the adjustment.
The doctor recommended me to come in 2x a week for 3 weeks. I signed up for a $ 59/​mo fee which includes 4 adjustments and $ 5 per any adjustment that exceeded my limit. I think that’s a great deal from what I’ve heard about other chiropractors.
I came back in four days later and saw a different doctor who was also kind. I was a bit confused when he asked «what’s hurting you today? what part do you want me to adjust?» I was just following the orders given by the other doc by coming back in the same week. I wasn’t actually in pain at that moment… so I just told him the areas where I’m usually hurting.
The only reason why I’m giving The Joint 4 stars instead of 5 is because of the way their office is set up. Behind the check in desk there is a big room with 3 or 4 tables. I guess I expected more privacy when being adjusted. During my second adjustment, there was a man in the same room laying on the table next to me.

I went in after hurting my back while putting my baby in my car. The staff/​chiropractor (man with mustache/​medium length hair) were very nice. Though they were very nice… zero help. No pain relief what so ever. You walk in they try to pop your back for 2 minutes. Tell you to ice it, and stretch. My problem is the miscommunication/​rip off «membership» I signed up for. I was told on ⁷⁄₁₁ that I was signing up for a month-​to-​month membership where I would get 4 sessions for a month. Last I checked «month to month» means you buy a new package each month. Obviously, I didn’t read the paper that I signed saying $ 59 dollar payment would be taken out EVERY month until I canceled. (Because I checked the month to month box). Last I checked when I sign customers up for packages at my tanning salon I let them know they will keep getting charged or they only need to pay once and decide if they would like to continue service. Thanks for the 5 month charge of $ 295 for me to come 4 times with zero pain relief. I guess they get ya with the small print every time. I wouldn’t recommend this place to anyone. Thank god for Dr. Barlow. A real chiropractor with real customer service and exploration of what I will be charged for my service… that has actually fixed me.

I didn’t care for Dr. Kong Shang and was disappointed when I would go and find a «back later» sign on the door. Saying that, since Dr. Robinson took over I am a happy person and have not felt this good in years! I’ve had numerous issues with my back, hips, shoulders and even hands and he has resolved every issue. I go back regularly for a «tune up» because I never want to feel that badly again. Dr. Robinson is the BEST CHIROPRACTOR out there, and believe me, I’ve been to a lot!

Tried to go on a Saturday when my regular guy was sick. It said they were open but the closed sign was up before 3. Won’t be back.
Update: The company contacted me and explained why they were closed. I appreciated that, so I would try them again if my regular chiropractor is not available.

Amazing place! I have recommended The Joint to many friends and family, and every one of them who has gone in has been extremely pleased!

Always sets me right! Dr Kong Shang is amazing. My back and neck are tough to set. But he works it out. Ahhh. I feel better already. Just signed up for the monthly plan. With all the issues I have being a hair stylist for 21 years I need chiropractic a few times a month to keep going

Super disappointed. I called this morning because I threw my neck out. The receptionist told me they don’t take appointments, but to come in as late as 3:30 since they are open until 4. I showed up at 3:15 and was told I was too late. I reminded her of the phone conversation and she said she’d check with the Dr, who was seeing his last patient. She returned to tell me that it was, indeed, too late. I left upset and still in pain.
I was under the impression that people went into the medical field to help those in pain. Apparently this Dr doesn’t practice that way.

I will start by saying that both chiropractors here are very nice…
That being said, I went there for this popping in my shoulder that had been there for about 8 months. He pretty much said that he didn’t know what it was because everything felt aligned properly. He said it could be a growth on the bone that is rubbing against my other bones. I got 3 adjustments and none of them helped. A few months later, a massage therapist was giving me a back run. She commented that my shoulder was out of place. She grabbed my shoulder and popped it back into place. The popping was gone!
The second reason for the low rating is the membership policy. I signed up for the month with my credit card. After having 3 adjustments and not noticing a difference, I went to cancel it. I was told that the cancellation would go into affect 30 days from today. Essentially, when you want to cancel your membership, you are billed a whole additional month first! What a scam! I asked to see the paperwork and in the many pages of small text, there is a line that says this. However, I have never experienced this kind of policy. I feel like it should have been stated more cleary, since this is not a common policy with most businesses.
I was very irritated that, when I felt like the service was not affective, I was forced to pay an additional $ 60 for the next month.

My insurance changed at the first of the year and I no longer have chiropractic coverage so I was looking for the best bang for my buck without compromising my care. I decided to check this place out as the introductory offer was $ 19. I don’t remember the doctor I saw, but he was nice, if a little excitable. The office smelled clean, and everyone was pleasant. My normal chiropractor charges $ 40 for each appointment if you pay cash vs. using your insurance. This place charges $ 30. If you opt to become a member you have a couple of options that make it so that chiropractic work is affordable for you; just check out their website!
The best part of all of this, though, is there hours! They’re open late, and they’re open on weekends. My neck issues tend to pop up on the weekends, or when my normal chiropractor can’t fit me in. While I absolutely LOVE my normal chiro, it’s just getting more difficult to get in and with The Joint Corp’s hours, my husband can get in to see someone without having to schedule the time off of work.
I was a little weirded out by the sales pitch at the end of my appointment, but it’s one of the best adjustments I’ve had in a while and with their monthly plan I can now go whenever I need to in order to maintain proper alignment. :D

Was a little disppointed to learn that Dr. Delacruz has moved on to pursue other ventures and I wish him well. It seems that The Joint is going through a transition period of having to find someone else to fill his shoes; this will be tough to do as Dr. Delacruz had a passion for what he did for his customers and always took time to speak with his patients because he cared… His expertise and kind heart will be missed by many of his patients… Best of luck on your new ventures Dr. Delacruz.

Love this place. No appointment needed. Walk in, sit down, get loosened up and go! The longest wait I ever had was about 8 minutes. Low price and even lower if you buy a multi visit package. Insurance not accepted (or needed!)

Love the ease of being able to come in without an appointment. Never more than a 10 minute wait, if any. Quick in and out and I’m on with my day.

Let me clear the air and say that Russ with his one star review doesn’t know what he is talking about. All his reviews are in the 1 or 2 star reviews, he has nothing positive to say about anything!!! I have been seeing Dr. Delacruz for the last 3 years, and I have nothing but positive things to say about his professionalism and his chiropractic demeanor. His nearly flawless rating speaks for itself…
Anyways, I have been following Dr. Delacruz around the greater Reno area for the last 3 years, and it pains me to see him working for «the man!» His hands are miracle workers, and every time I see him he cures me of my problems. He is one of the most professional, and most knowledgeable chiropractors I have ever been in contact with. He cares for me as a patient, and as a friend. I hope that someday Dr. D will open up his own practice soon…

I went to The Joint today for an adjustment before heading back to Idaho. Road trips and hotel beds never help my back, and i happened to see The Joint on the way to Starbucks the day before. I called to find out if I could come in, even if I had a Joint membership from out-​of-​state. I was happy to know that Jointers can go to any Joint in the country.
The front desk person was very nice and — like any Joint I’ve been to — you scan your tag and take a seat in the waiting area to wait for your adjustment. I didn’t have to wait at all on a late Monday morning.
I chose this particular Joint because of Unilocal reviews and I wasn’t disappointed. By far, this was the best adjustment I’ve had at a Joint. Dr. Delacruz should train all chiropractors at all of the Joints across the country. I liked the fact that he was efficient but gentle, had a great touch and good «table”-side manner. By «a great touch» I mean that it doesn’t take long to first touch a few trigger points or loosen a neck before an adjustment, but very few Joint chiropractors do it. Dr. Delacruz does and I really appreciated the quick but attentive service.
I wish this was my home Joint. If you’re looking for a good chiropractor, whether you are visiting or you live here, give this place a try.

We love Dr. Ricky and his healing touch. It’s helping our family find skeletal balance and stopping painful headaches for myself. I am so impressed with his listening and support I had to Unilocal him and let everyone know. Go see him!

I was recommended by a massage therapist to The Joint. Gotta say, it was one of the best recommendations I’ve ever got. Very professional, but also a very friendly inviting atmosphere. I’m two short weeks of going there, I’ve had less pain, more mobility, and I can move weights in the gym with no pain, more explosive reps, and better recovery time the next day. My daily job requires me to walk a lot, and I could feel something not right… my hips! Now, I feel my stride is much better and less labored. And the best part, they get you in and out! I can quickly sneak in for an adjustment that pays dividends for a week. If I could rate them more stars, I would!

Dr. Delacruz is always great with checking up on your WHOLE body, and will make the necessary adjustments each visit.
Very attentive and would highly recommend to any other newbies looking for a Chiropractor.

Very welcoming by front office and with dr. Delacruz. He had a line out his door –so I knew he was good. For my first time getting adjusted, I was relaxed because of his knowledge and skills-​looking forward to the results!

Let me tell you… I am a professional magician, I am a full time adventurer, and I keep tarantulas. I travel around the world seeking out the next big thrill! This is my life and my passion.
What am I afraid of? Chiropractors! I have always been skeptical of of them cracking my bones and potentially breaking my neck leaving me a full time vegetable. I was referred to Dr. DelaCruz and explained my hesitations. I was blown away by how much education he gave me before I was even asked to lay down.
For my first visit he performed a few adjustments which took less than 5 min. I stood up and could immediately feel the difference in my neck and back. And that night I slept like a baby… the one that doesn’t stay up all night crying!
If you are anything like me, you may have hesitations about going to a chiropractic. But I am sold! Thank you Dr. DelaCruz for not only changing my assumptions of chiropractics but making me feel comfortable in mind and body!

I love that the concept of The Joint is affordable routine adjustments. It is my day-​to-​day activities that can cause wear and strain on my body and especially my back. I used to suffer from severe migraines and I have noticed a dramatic difference since getting adjustments «routinely». When I get routinely adjusted it cuts out my migraines all together. I never thought it could be so affordable either, with The Joint’s monthly memberships I look forward to staying healthy on a weekly basis. It’s also a great bonus knowing that it’s such a quick process, less than 10mins and I’m out.
Tremendous THANKS goes out to Dr. Ricky DelaCruz who is always friendly and knowledgeable.

I am so happy such a place exists and an affordable one at that. Today I stopped in to have my stiff neck and back adjusted. A very outgoing and helpful gal worked the front and Dr. DelaCruz introduced himself with a friendly handshake. He brought me to the back and discussed my history and his approach with Chiropractic care.
I am so pleased with the way he adjusts. I have had some DCs in the past who are a bit too rough and I haven’t enjoyed them. When he did it, I was like, «Wow! That was really gentle and felt great!» Despite the pain I was already in, he did not add to it whatsoever. This is a huge plus for me. Although I have a lot of inflammation and I didn’t get immediate relief, he did make it that much better for me. I like that he tells you what he’s doing and why. For the ones who are a little uneasy about chiropractic, I can confidently recommend Dr. DelaCruz to give them a great experience.
Needless to say I signed up for the membership not only because I need the care, but because I honestly enjoyed this place. I’m also super excited that if I ever need care while in my hometown of Folsom, CA, I can use my membership conveniently at that location as well.
Thank you, Dr. DelaCruz!

It was a wonderful experience from beginning to end. As soon as I walked in the I was greeted warmly and given the patient run down. The presentation they have you watch on the ipad was a nice touch and gives you a quick break down of whats going on and some of the jargon used. The experience with Dr. Delacruz was as pleasant as I could hope for and he does an excellent job of explaining what he’s doing while he is working on you. Even at the end they do not pressure or try to sell you into buying any one of their package deals instead leaving it up to you if you would want to come back.
tl:dr I’ll def be returning