Elite Doggie Daycare & Boarding

This place is awesome! The staff is flexible and friendly. Prices are great. They treated my dogs with respect while at the same time giving them the freedom to play all day long if they desired. I highly recommend using them!!!

My 101-​lb. dog Hank enjoys it and comes home physically and mentally drained. He’s been there twice for boarding.
Rafa, the owner, is very nice and accommodating. They gave me a tour and all the dogs were wagging their tails and [for the most part] calm.
The staff are friendly and post pictures and videos to their Facebook page — this put me at ease as it was the first time I boarded my dog and wondered how he was doing.

So far we’ve boarded our dog twice with Elite and both have been good experiences. Our dog is a rescue and is nervous around strangers at first, but each time the staff was willing to let him settle in and get comfortable. We have not always been so lucky with other daycares/​boarders and for this reason alone, we’ll continue to use Elite.
The doggy area is a big open play area, which is ideal for dogs who are comfortable playing with other dogs. If your dog is uncomfortable with other dogs and/​or only an inside dog, Elite may not be a good fit. In our case, our dog loves to play and has been happily exhausted both times we picked him up.
The staff is very friendly, the prices are reasonable, and their schedule is really flexible. Elite is perfect for active dogs who like playing with their four legged friends.

So I came to potentially find a daycare facility for my dog. I called and asked if I could have a tour and the kid on the phone said that he could show me around. The 1 star is because I appreciate them getting me in quickly to show me around. When I arrived i could hear the barking from a ways away… the parking is around the building… I was greeted by 2 teenage boys watching YouTube on the computer. I asked if I could see where the dogs were he said «sure, if you don’t mind getting jumped on.» So I think ok… I like dogs so that shouldn’t be an issue. When I went outside I was jumped on, but as I looked around I saw TONS of dogs. All out in the sun… And all barking like crazy. None of them were playing. Just huddled around barking. What bothered me most is that I didn’t see any water. Anywhere. And no shade. When I went back inside a German shepherd came in behind me. The kid started yelling at the dog and tried to drag him outside. No luck. So he grabs the dogs collar and puts it on and tries to drag him out by the collar. No luck again. So the kid proceeds to pick up the dog, run to the door and throw the dog back outside. I politely said thank you and left. I understand that they’re young, but what bothered me most was that NO ONE was supervising those dogs. They were inside on the computer. What if something were to happen? Or dogs were fighting with each other? By the time something was heard it could be way too late. I definitely won’t be taking my dog here. And after hearing my friend tell me later that day that she arrived 30 min before closing and no one was there and her dog was locked inside until morning and received nothing but an «oh sorry» sealed the deal for me.

As with all Unilocal reviews, take this one with a grain of salt.
First and foremost, if you’re planning on gambling/​taking a nice vacation: don’t bring your pets along! It’s just so unfair to them and boarding them at facilities like this makes me really reconsider taking a vacation at all.
I’m giving them two stars just because they were ridiculously flexible as far as drop-​in, check-​out, visitation. However, whether it was due to stress from all the dogs they were boarding (over 20 they said), or this is just their style (!), I DO NOT think it is appropriate for boarding facilities to scream ‘Shut Up!’ every time the dogs are barking. I don’t think they realized we were standing outside the door when they were yelling because when I rung the bell again, they came out fast and had a completely different demeanor with me (sketchy). Granted, this was the first time we boarded our dog, but the way his behavior was after we visited the first day, certainly threw up the red flags. My poor dog was scared, shaking, anxious, and whining the whole time we visited. Needless to say we cut our vacation short and took him home. I would also like to add that he lost two teeth (while there), and he went potty on me and on my bed (something he has NEVER done). I really hope the yelling was an isolated incident (even though I heard them yelling more than once), and I certainly hope that they do not mistreat the dogs.

My Ratings:
Quality: 4 — Great!
Price: 4 — Affodable
Location: 4 — Easy to find and clean
Parking: 4 — Some parking
Service: 4 — Friendly & Nice!
Overall: I would use this place again when I’m in the area with my dogs.
My Opinion/​Story:
Very friendly and accommodating despite a last minute reservation. They kept our dogs safe while we were out for a few hours. Pricing is good and service is nice.

I have boarded my two dogs at elite many times in the last year and have been thoroughly impressed with the staff and the facilities. Rafael and Jonathan do a wonderful job and honestly care about the dogs they board. I have dropped my boys off on short notice and it has never been a problem. They even stayed open late once on a Sunday so that I could pick up my dogs after 6:00 PM. Awesome job guys.
Love this place!

We were passing through Reno on our way back to the Bay Area from Tahoe last labor day weekend and decided to stay overnight. The hotel didn’t allow dogs so we had to find a boarding place for our smelly little monster at the last minute. Elite Doggie Day Care was able to accomodate us on short notice.
There’s something to be said about a doggie daycare where all of the pets appear happy and content. Travis was the guy that took care of our dog during his stay and this guy is the nicest, chillest guy you could ever meet. He even posts videos of the dogs on the website.
Overall, we were happy with everything. From what we saw, our dog was pretty happy there as well.

I took my dog here a month or so ago and I’ve never been more horrified I never kennel her because I feel bad leaving her but we had to take a flight to seattle so it was last minute, she came home her pads were blistered so bad she wouldn’t bear weight on them I HATE THIS PLACE! it is so bad the staff was rude and when I addressed what happened they kept circling the questions back and never gave me an answer as to why she was so stressed and her pads were so raw!