College Cyclery

Took my old KHS in for a tune up. It was a mess. Had it done in 24 hours, I forgot how nice it can ride until I got it back all tuned up. Cleaned and waxed, too. Great job, friendly staff, good price. And nice to do business with a local shop. This is the second time I have used College Cyclery and will be back.

Just had a tune performed. It was ready on time and included lots of small touches like reconditioning the saddle that is seldom performed by others. Owner Randy and his wife are extremely helpful and on top of the Reno cycling scene. Great shop.

Just went there this weekend — they are incredibly friendly, they made myself and my wife feel right at home!!! I would recommend if you are shopping for your next bike, please go to this bike store — they are great!!!

There is just something awesome about a local bike shop. Specifically, it seems like this shop is staffed by a crew that actually likes what they do. There are maybe four or five guys that work here and it has been the same people for as long as I’ve been going there. They are knowledgable, friendly, and willing to help. For a small store, they keep a decent selection of bikes. When buying a bike, they show you options, explain the differences, work on getting the fit right, and encourage you to take the bikes for test rides. As a side note, I still don’t think I’ve ever figured out their regular hours.

Was greeted before I even walked in the door. An employee saw I needed help getting my bike out of the car and came out to help me. Service was friendly, quick, and affordable. I will be returning if need be! Shout out to Shawn for great customer service!)’(

Knowledgable, patient, and helpful. I’ll split my patronage between them and Reno Bike Project.

I’ve been there 4 times in the last 6 months, the first two times to purchase thorn resistant tires (26 in mtb specialized crossroads w/​flake jacket, then a 26 in mtb specialized crossroads w/​armadillo protection). These tires are rock solid for mtb and never allowed any goat head thorns to ever get close to the tube.
Get what u pay for.
the 3^rd time to adjust my rear dérailleur and hanger, quick and easy, problem solved.
Today was about replacing my bb, get me the part I’ll fix it, plus numerous fix it stuff to carry with me.
when it comes to parts and components I’ve always left with a smile on my face and wallet.

I don’t get the super negative reviews. I’ve only dealt with them twice — once because I saw they carried Nutcase helmets (which I ended up finding super uncomfortable and therefore not buying) and another because Axiom’s website said they were a distributor for their stuff.
With the Nutcase helmet, I thought I was a small but it was pretty tight around my noggin’ and I sized up. It was too big, and this was due to all the ones that were out having the thinnest pads in them. The gentleman helping me put the thicker pads in, and while it fit better, this line of helmets just wasn’t for me.
As far as the Axiom basket goes, that was over the phone. I called to see if they had it and they did not but said they could order almost anything. I was told they’d call me back with the price once they found it, and they called back within 5 minutes. After shipping the basket hit the near $ 100 mark so I skipped it, but they were never anything but considerate and willing to provide service.

I agree with Jules D. in that one could definitely expect to pay between 50−75% more on bicycles and accessories than comparable stores. It’s one of those shops that you really want to like but you just can’t bring yourself to doing so because of their business practices.

In my opinion it seems that one could expect to pay between 50−75% more on bicycles and accessories than comparable stores.
I’ve bought two items there out of emergency needs. One was an inner tube that they charged me $ 8.60 for, and I found the same tube in other stores for $ 5.99.
Specialized’s pricing to dealers is $ 1.21 (google it yourself). I mean I like to support local business but this is absurd, they mark up the tube 711 percent?!!
Finally, they gave me the wrong tube, thankfully I dummy checked them on the way out of the store.

Super nice crew and very experienced– I went in to get some new pedals for my commuter bike and was treated very well. They have lots of stuff in stock which was not the case for the other local bike shops I went to.

This was my first bike shop. There service is really expensive. And by expensive i mean expensive for Reno. Buying a bike here is well worth it you get free labor for a year … i abused this right up till the last day. There always friendly and knowledgeable. I would recommend this place for first time bikers or vets.

Thanks for fixing our bikes on the way to BRC. Lifesavers. Private lot in back of store.

I own a Trek Navigator not a top of the line bike by any means but its my transportation on many occasions so i need it to ride correctly. I have been to College Cyclery twice once for a flat tire there was a tall blonde lady that was very helpful she even mounted my bike lock i bought from another store in Las Vegas.
I went back yesterday to fix my seat post holder that i broke using a tool for leverage (dumb i know) i am known for breaking things not fixing them so this came as no surprise to the wife.
Anyway. Jake was at the counter asked me how he could help he took off the seat post noticed my sitting position was high asked if that was right i forgot to mention my seat needed to come down he adjusted that fixed my seat post, tightend seat to a better position and didnt charge any labor! Jake is awesome and highly recommend seeing him if you go!
I would give 5 stars but the Unilocal page hours say 9am opening but the store had a make shift sign adjustment stating 10am hopefully

First time there today and what an experience. Randy and Jake were amazing. So attentive and helpful. Will be back because of that

Recently I bought some cycling shoes and some other accessories worth around $ 60.00. so as to get started in road biking. The shoes were on sale and I got a good bargain.
I could not figure out how to fit the clips (for the pedals) on the shoes, went back to the shop next day and asked Randy if he could help me do it, and he said he would do it for 5 BUCKS… Now, I am not cheap, but I just bought the shoes from him and was gonna buy more biking stuff from him gradually and i told him it would not be fair for him to charge me. He did not budge.
Went to the Reno Cycle Project on fourth street and the kid there did it for free and it took him a minute!!! I actually felt dumb it was so easy.
COLLEGE CYCLERY, U JUST LOST A CUSTOMER.

I’m a former trip leader for a bike adventure company, so spent years fitting, tuning and fixing bikes.
This past weekend I went with my girlfriend to see about fixing a bent rim on a wheel as well as purchasing a shorter stem to accomodate her wish for a shorter cockpit and relaxed position on the bike.
The wheel, a Ksyrium Elite had a sizable dent, but for $ 25 the owner (Randy) said he’d assess the damage and look at bending it back… fair enough.
When we broached the subject of a shorter stem, he insisted on a $ 125 fitting. I said that we’d just like to look at shorter, more upright stems and would see what works. He threw a mini-​tantrum. Like a child, he agrily throw our some measurment specs to confuse and bewilder me saying, «well if YOU’RE the fitting expert, YOU tell ME what she needs!». I could have talked threaded vs. threadless/​rises and diameters with him for hours, but just smiled and we left the store.
Today she got word that the $ 25 was wasted as they don’t think they can help the wheel. Again, fair enough. We’ll go back to get it and use it as a wall hanging… but we’re DONE with this bike shop.
IRONICALLY, she bought a new Bianchi here in 2002 directly from Randy (the owner). He put her 5’4 frame on a 54 cm bike. After 5 years of trying to adjust to a bike that was too big for her, she sold it. He was either unloading a bike he had built and ready to roll out, or isn’t the wiz at expensive fitting he claims to be.
Either way, avoid this place. If the owner weren’t wrong enough, the traffic, neighborhood and parking here is horrific.

I really like Bicycle Bananas but I live literally a couple blocks from College Cyclery so I have been forced a few times to pick up an extra tube.
Not only are the tubes far more expensive than any other I’ve ever bought, they aren’t of the greatest quality. Also, the few times I have been in there, the staff has not been very helpful or kind. Even when I have gone in just to look at bike, no one really came out to ask if I needed help.
In fact, the staff is kind of rude, and act like they know everything about bikes. I’m assuming since I am a woman, they have treated me like I know absolutely nothing.
Although Bicycle Bananas is across town from my location, I will go out of my way to give them business.

The very first job I had was in a bike shop as a sixteen year old kid. That bike shop and every other bike shop I’ve ever stepped foot inside is inhabited by eccentrics. From my experience people that own, and or work in sporting goods retail are a weird sort.
College Cyclery is no exception to that perception of mine.
Having visited this shop over the past three years I have purchased one bike, numerous tubes, seats, tires and miscellanea like lights and otherwise.
Every visit has been a different experience ranging from «wonky» to «generally professional».
I believe this variance of experiences is attributable to the unusual and often socialy inept breed that congregates around two wheeled human powered transportation devices. Reluctantly admitting that I myself fall into this category as well.
In defense of the staff I would suggest that directly across the street is the Ponderosa hotel a veritable scourge within its own right. It’s strange inhabitants I have witnessed pester staff to utilize the phone or bathrooms (this is well documented amongst the neighboring businesses, including Starbucks and the nearby bars).
Overall I feel that this is a local business with strengths and flaws, and one that I will continue to do business with as long as I remain in the northern Nevada area. I accept that the staff suffer from the same flaws I do and allow them the courtesy to bumble about, occasionally making mistakes and improving upon them when they occur.
The bicycle I purchased was assembled properly,(a well assembled bike is an outstanding achievement as far as I’m concerned) and I paid a competitive price for the vehicle in a local establishment.
I like College Cycling, and I feel I receive a good value here. That’s a fair sentiment.
Also it’s poor form to ask any mechanic, bicycle or otherwise to borrow tools.
Buy or bring your own.

I wish I had bought my bike at bicycle bananas, but I wanted an electra.
The staff has an «I am doing you a favor by helping you attitude»; tried to order another bike and they took forever to tell me it was backordered.
I like my bikes but do not like the owners or staff. I will not buy anymore bikes from them.