Reno Bike Project

If you’re looking to get a decent price for a bike here, look elsewhere! Their prices are ridiculous!!! I couldn’t believe they wanted $ 250 for this child’s bike and this beat up cruiser I was in the market for $ 200…give me a break. I’ll go buy a brand new one for ½ that price.

Excellent service– they have a great mission and I can’t recommend them more.

How can I possibly show how much I love this place and the staff? Giving it 5 stars to start.
So let me start off by telling you what led me here.
my daughter was hit by a car while riding her bike to school last week. It was obvious that the bike would need a new front tire, but that is all I could see. Through the many recommendations of friends, doctors and Unilocal,I was directed here.
I showed up and was greeted with a smile. Kristin (hope I spelled his name right) offered to bring in the brown bike from my car. After taking a look at it he points out the bent forks and frame. And suggested replacing it since it wild not be safe as is, even with a new front wheel. He shows me what they have ready to roll, and also explained that the other option is to fix up one from the unfinished stock or even pick one grin there and have them fix it.
Since it was to be my daughters bike I let her choose.
She chose to fix one up herself :)
We went back the next morning and Ray was fantastic with her. Taking her step by step on what to look for and how to fix it. Not only that, but taking the time to explain why and even a few tricks to make things easier to fix. They had all the tools there for her. The big thing was that she did all the work herself.
She had the biggest smile and sense of accomplishment when she was done just an hour and a half after starting.
I am very excited that Reno has a great establishment like this that is open to the public to help themselves and provide valuable life skills to those willing to come in and learn.
love this place.

My handles came loose on my way to work. I ran in hoping it would be faster to try and get the bike fixed than to walk with my bike in tow. The guy working the front immediately fixed my handles, and sold me the tool I needed to fix it myself next time. He also told me about how they can teach you how to fix your own bike which is great because I have a garage filled with 4 bikes that need some sort of repair or another and a limited budget.

I not only repaired my 80s Shogun road bike but also LEARNED how to do it (with the help of RBP’s Ray E. & other helpful & friendly volunteers/​staff). New cables, repaired pesky brakes, cleaned & greased chain. all for like $ 7. Community, knowledge, fun atmosphere, and a great cause– I’ll definitely be coming back.

They taught me how to work on my bike and charged next to nothing. I donated money to the great cause! Raymond was a natural teacher and so patient. What a great business!

Super helpful staff! I went in with two tubes with holes in the same spots. Odd?! The staff gave me options in terms of $ 20 for them to do or $ 10 for me to do there or at home with new tubes. I ended up going with the $ 10 option to fix it there. I hadn’t ever replaced the tubes to be honest so I wanted to jump on the opportunity to learn.
The two who helped me were super patient and kind. I worked in the back of the shop of a work bench style table next to a guy who was getting help on taking apart his bike or building one. I started working on it and when I was pumping up the tube, I started noticing all the parts they really have. I was impressed with the variety of options. I noticed the wall of bikes that have lived. Some more than others for sure. Trikes, tandem, mountain, or street with a variety of prices.
I will be going back in the future when I need any bike work. This is an awesome gem to have in Reno.

This place is awesome! I went in looking to spend anywhere from $ 150-​$ 200 for three bikes that I have. I had previously taken one of the bikes to a different bike shop and they were charging me more than what the bike was for to fix it so a friend referred me here and I couldn’t be more happy. They give you the choice for them to fix it or you can pay $ 3/​hr and have them teach you how to fix it which is what we did and Ray was the one teaching is. We were so happy with his service we felt like they were actually doing us a huge favor so we went out and bought them pizzas. Thats how awesome these guys are! Plus every part i needed they had and at a very acceptable price. I definitely recommend this place and I even saw a dad bring in his kid with a beat up bike and they taught the boy how to fix it. Great Experience! Thanks guys!

I had high hopes for this place, however, while the volunteer that helped me was very friendly and knowledgeable this place was not very welcoming. The gentleman at the front desk/​register was rude and acted as if I had interrupted his day by showing up. I thought part of their mission was to build up the local bicycling community, seems like I might be mistaken. In the end I felt completely uninvited and as if I was intruding in their club. When I tried to pay and leave it was the most awkward/​rude transaction, I couldn’t get out of there fast enough. I am not sure if I just picked a bad day to go, but my overall experience was not that great.

For $ 3 I changed out my bike pedals (I brought in ones I had already purchased), tightened up my front hub and got a lot of great tips and hands on experience! Thanks to Raymond and Sean for helping me today. This is such a great asset to our community.

Just cruising around town and stopped in because my chain was jumping gears. The volunteer was able to diagnose the problem in about 10 seconds and teach me how to fix it. Only $ 3 to use a bench and solved my problem! I have spent $ 100+ to drop my bike off at a shop and never even knew what was wrong with my bicycle. Stop here before you go anywhere else for your bike. They can probably help you for a small fraction of the price. Next time I go in I am going to make a sizable donation.

Fast repairs, fair prices, good advice. Great group of folks! Plus the store dog is pretty cool.

The coolest experience I’ve had in quite some time! I will be going back ever so often.

This place was a surprise. And I mean a pleasant surprise. The guys there were helpful, suggested ways for me to save money by learning to fix the bike myself, then went about teaching me right away. They were patient and knowledgable, and I found myself inspired by their genuine altruism. I donated some money without being asked, as I know they could use it. I’m also going to donate a used bike from my garage so that someone else can get some use out of it. This place is a really great idea that is well executed.

Reno Bike Project is fantastic! I called them regarding a flat repair for my son’s bike. He just learned how to ride. They were informative and helpful on the phone. A few minutes after I called, I brought the bike in. They immediately began working on it, explaining the various parts and answering my questions the whole time. The mechanic even checked over the bike and made some adjustments to loose parts as a courtesy.
It was suggested that I put tire liners on the bike to prevent future flats, but no pressure was given to purchase them. I went ahead and got them to keep the boy on the road.
The mechanic told me that I can come in and they will give an impromptu education course on bike maintenance and repair for myself and my son one on one.
The mechanic also gave me information regarding the Kiwanis bike safety classes for kids and gave me suggestions in what I should look for in a bike for myself. In the meantime, they gave me a bike safety handout for my son.
While there, I learned that they donated many, many bikes to the Children’s Cabinet and Kiwanis Club. They have public work stations, they offer classes, one on one education, used parts, and more. They just want to get you on your bikes the best way they can. Kudos!
If you have a bike you no longer need or want, donate it to them. They’ll find a good home for it, guaranteed.
Their prices are more than reasonable, they sell refurbished, as is and can order new bikes or parts for you.
These people know what they’re doing and give back to the community. Always a plus in my book.
As for other comments regarding being talked down to or being treated poorly, I didn’t have that experience. Not only that, as mentioned, I wasn’t pressured to buy anything extra or treated differently for having a low end bike for my son. The people I came into contact with, were very down to earth, courteous and informative without being snobby at all.
I would do business with Reno Bike Project over all other bike businesses in the area. I will definitely recommend them to everyone I know. You just can’t go wrong here.

I like this place. I’ve volunteered here on and off over the past 2 years, but haven’t got back to it yet this year.
In any case, this is a rad community bike shop. One of the best parts is the public work stations they have in the back — you get a cabinet of tools and a bike stand for a few bucks ($ 3?) an hour. The cabinet of tools has most everything you need — wrenches, crank pulls, third hands, grease, etc. They’ve got some public access truing stands as well. For the more expensive/​exotic tools, you can ask for help, and they’ll probably be able to help you out. When you’re back there, you’ll have all types –hipsters converting an old frame to a fixie, guys with recumbents, homeless folks trying to keep their bike moving, etc. Not much of the high end roadie spandex crowd though. .. and a bit male dominated (though I believe Thursday is their Ladies’ Night, where the shop is set aside for women to learn to wrench on bikes).
The other great part of the shop is their incredible staff. You can ask them questions, and they’ll help you out as they can. It may take a bit of patience, as there’s generally more questioners around than staff (or volunteers), but you’ll eventually get there. They also run a full-​service shop, and the work is top-​notch.
Actual bike selection is hit-​or-​miss — bikes they have for sale depend heavily on what’s been donated, as they tend to fix these up and sell them. On the other hand, if you’re looking for random parts for your bike, you can’t beat the prices on the used parts if you don’t mind digging through some bins and have some idea of what you’re looking for.
Crowd can be a little shady too, as they’re located on Fourth Street, and part of their clientele includes the homeless, so you may get a random drunk or too, but that gives the shop part of it’s charm. In fact, I really like volunteering during their Burning Man bike sales, as they draw in quite the crowd of people picking up bikes before heading out to the playa.
In any case, public workstations and the staff really set this place apart.

Just got a great used bike to get me around town. The service was great and the staff was very knowledgeable. They had just the right sized bike for my petite frame.

Reliable! Dependable!
Great group of volunteers and a great foundation in general!

Teen boy son says «really good stuff and really good prices!» Enough said.
He left me out in our van for a good hour while he browsed this place. Came out with arm fulls of goods and a big happy smile. This place was rocking busy– I kept watching people go in and out nonstop.
A winner here!

For the people, by the people. The best bike shop in the area. Yuppie free and staff is very down to earth. They offer alot more Help then any other shop around. New and used parts and complete bikes for sale at a resonable price. Before hitting up one of the big over priced bike shops, checkout the reno bike project, you will not be sorry.