Jack in The Box

I don’t know if they are just always understaffed, or if they aren’t trained to handle 4 cars in the drive thru. But we don’t plan on going back. 5^th time is not a charm. The food was hot and the order was actually correct, but sweet Jesus if I get stuck in that drive thru for over 20 minutes again I’m going to lose it. Every time they tell you to go to the second window but stop you at the first one so that they can catch up with their orders. There were only 4 cars and it literally took 25 minutes! It was 9:30 on a Saturday, if their employees can’t handle that then they need better ones. Or at least put an escape route so that people can leave the drive thru and not be late to where they are headed!

Whenever I go at night after work and order tacos they continuously forget one to two of my tacos.

the floor in the entire dining room was dirty; empty dining room and all table tops were un-​wiped
the food was the same as JITB food anywhere

As in all of my fast food reviews — I can not give 5 stars to fst food chain.
Haven’t been to this restaurant in a long time due to very slow service, luke warm food, and bad attitude from the work staff. .. but I thought I would give it anouther try today. .. and guess what something changed.
With that said, todays quick breakfast on the go was very nice. The order at the drive through was taken promptly, and I was greeted with a smile at the window. .. after a short wait my food arrived hot and fresh.
Extreme Sausage Sandwich. .. Hot and Tasty
Hash Browns. .. Hot and Crispy
Needless to say. .. for what ever reason. .. This Jack in the Box has stepped up it’s game. .. at least for breakfast.

Well since this was my first and only Jack in the Box experience, I don’t have a lot to compare this visit to but I enjoyed JITB.
The food was decent for what it was but the best part about this place was the service. There was a woman there that was so nice and helpful. She was nice and proided suggestions when we were ordering. Then she worked hard to clean the tables as people left.

I hate JITB, but my wife loves it, so we go often. Always fast service here, never have had an issue. The mini cookies are fantastic, but watch your fingers. They come out hot, leaving you with chocolate covered fingertips touching your steering wheel.

Let me preface this review by saying I was skeptical to eat here after seeing a story on the news where a customer found a lump of gooey substance in this drink (I didn’t see a follow-​up story after lab tests came back to say what it was). That being said, I got adventurous and wanted to finally give them a chance. My food was made to order, so it was nice and hot and the syrup in the Diet Dr. Pepper was cranked up which made it flavorful. My only complaint is when the clerk had me verify my order on the screen for «accuracy,» they still forgot to put my tacos in the bag, which meant another trip to the drive-​thru.

Suggestion. Rather than being a smart ass, why not try being nice and help them do a better job. These people usually work for minimum wage and not a little training. Do you want cheese on that. You could help train them by saying, I think that comes with cheese, doesn’t it? You’d help train them not to make the mistake again? I think these people need all the help they can get.

One of my biggest pet peeves is stupidity — and fewer things frequently showcase the talent of stupidity better than a drive thru window. The only thing I can combat stupidity with is being a smart ass.
The menu board indicates #8 to be a «Jumbo Jack with Cheese»…I approached the speaker box and ordered a number 8. The voice returns «Do you want cheese on that?»…I replied «would I like cheese on my jumbo jack with cheese? Yes, I think I will enjoy cheese on my jumbo jack with cheese tonight…»
Trying to order the number with lettuce, tomatoe and pickle only proved challening as the voice kept interrupting with what size? what to drink? Fries… before I could give the specifics. Despite the challenges, the food arrived accurrately and I don’t think they did anything unusual to it in the back…