Firehouse Subs

I must say I really enjoyed my experience at the one in Valpo and the one in Portage both I highly recommend the customer service is stellar my husband and I do not go out to eat very much anymore due to the fact of customer service being very poor but I must say I was very impressed when I walked into both stores and got a welcome their sandwiches were made very very well you could tell that they really put a lot of pride in their work I must say I will definitely be back that is now my very favorite sandwich shop all the sandwiches are good everyone of them that I’ve had so far and I’ve tried most of them My favorite however is the turkey bacon ranch my husbands is the New York steamer

Pretty good for a sandwich shop. I really appreciate the fact that they accommodate my requests for no bread staff is always super nice. This is our go to restaurant when we need something fast

I have to say, I was highly disappointed in this place. Especially after seeing the overall 4 star review that it received. Don’t get me wrong, the place isn’t horrible. I’d actually would give it 2−½ stars if possible. It’s just that there’s nothing unique about the preparation of their sandwiches. For example, Pot Belly’s toast’s their subs, Jimmy Johns has delicious bread, but Firehouse Subs are just plain and kind of bland tasting. I had the beef&cheddar brisket and the NY steamer and even though both sounded delicious, neither ones taste matched their description. I totally agree with the other Unilocaler (Shawn R.) that I would rather go to Subway, Jimmy Johns, or Pot Belly’s than this place. Definitely just a mediocre sandwich. I love tuna, so I might give them one more try for their tuna sub.

Great place to stop for a tasty sandwich! Loved the Hook and Ladder! Décor was synonymous with the name of the restaurant!

I felt like there wasn’t anything there that I couldn’t just make at home. It wasn’t horrid, but it really wasn’t good either.
In short, don’t waste your time or money.

Long wait during peak hours, the restaurant has been grimy and dirty both visits I’ve had, disorganized staff, broken coke machine. One redeemer is that the staff was friendly. Good location and the food is generally good.

Good sandwiches I think the Italian is the best followed by the brisket. I don’t digest trying to take them to work, they tend to get rather soggy after about 30 minutes.

NEVER had a bad experience at the Portage, In location. The sandwiches are phenomenal! I love that the bread is soft and moderately chewy! Unlike the other well-​known sub sammy shops, Firehouse’s bread does not have that chewy, sponge leather texture. Add to the bread various combinations of luscious traditional deli cuts and condiments and you’ll soon be craving these sammiches after your first bite. My favorite is the New York Steamer. Yum. Just yum.

Totally uninteresting or tasteful. I would think going into such a deep field of competition in the sub-​sandwich business they would bring something unique or special to the field. This is just a ho-​hum sandwich, I was beside myself with shock at the mundaneness. Quiznos Subs, Jimmy John’s Gourmet Sandwiches, and even Subway are way better.

Okay so first off I am no newbie when it comes to Firehouse Subs. I moved here a few years ago from down south where the chain was a bit more prominent. I would stop by the one up north of Chicago when I was up that way and was so excited when they put one in on the main road in Merrillville. Boy I was excited when one came to Portage. I’m glad to see the chain is expanding as it is my personal opinion that that chain is far superior to other sandwich chains.
Both me and my girlfriend have become pretty big fans of the sandwiches here in the last year. I started with the steak and cheese and would substitute that for the Brisket sandwich. Last week I walked in prepared to make the hard choice between the two when I stumbled upon a carefully placed piece of Firehouse marketing advertising the new Sweet Thai Chili Pork Sandwich. (Well played Firehouse…). I decided to give it a try as I like pulled pork and man it was great.
Give this place a try if you’re looking for something new. The staff is always friendly, restaurant is pretty clean and the food is great.

The subs taste great, but they are a little small and kind of pricey for what you get. A lot of people love this place, I don’t really see why.

All I have to say is I love there food they are super delicious the bread is supersoft the meats very tender it’s so worth it, halftime I can’t even breathe by the time I get done finishing my food

I was craving a veggie on wheat, fully engulfed, and wasn’t disappointed. Five stars for enthusiastic employees and excellent food.

This is a quick lunch. I really like the atmosphere, the people are so friendly. I will be back and I hope you will too

These are some of the best tasting subs that I have had! I had the cheddar brisket and the meat was tender and flavorful with a good mix of the barbecue and cheese. We loved the décor which is a great draw for anyone who has kids that love firefighters and the coke 120 machine had them fascinated! Definitely worth checking out. It does cost more than some sub places, but the subs are way more meaty and tasty!

Ordered the number 2 (NY steamer). Tasted good. Very skimpy on the meat, and couldn’t taste the pastrami. Payed 8.43 for a combo, not even worth it.

I had heard about Firehouse Subs as one of those new franchises that is getting a lot of recognition. So we (my family) went down through an invitation from the owners of the one in Portage to come and try it. We absolutely loved it and I don’t think I’ll be going back to Subway again.
My wife and I had the Hawaiian King pulled pork and slaw sandwich. The bread of course was great but to pair it with pulled pork and slaw was outstanding! My son had the steak and cheese sandwich and he loved it as well. Great bread and lots of steak and cheese in the middle.
All that to say we’ll be heading back again. Who knows? Maybe we’ll go to the IMAX theater there (what is an IMAX theater doing in Portage?) and then stop over for a great dinner. You know though that these subs, while much better than the average fast food sub, are a bit more expensive. But considering the quality and atmosphere, in my book it’s totally worth it!

Decided to check this place out today around lunch time. The sandwich that I ordered (brisket) was great and I would get it again in a second. The only thing that bothered me about my visit was the table that I was at could have been a little cleaner. I do like the idea behind the soda machine there and it does seem to be a hit with a lot of people there unfortunately I don’t really drink soda and I had to wait in line for ice while the six kids played with the machine because there parents where to busy talking. When I finally got ice it seemed to have trouble making it. Anyways I would recommend this place I would go back its better than the other two sub places in Portage.

The sandwiches are steamed, and bread is perfectly toasted, so it takes a bit longer, but it is worth it!
They are doing pretty good for just opening. Not perfect but after some time they will have it down!