Advantage Laundry

My washing broke so I needed a place to wash my clothes. This place has a lot of machines and seems fairly clean. Not too crowded on a Sunday morning. I found 3 small machines and got them all set for a wash. I selected cold and no other options and the screen said $ 2 each. I don’t have cash on me and thought the option to pay with my card. However when I checked I was billed $ 10 when it should have been $ 6. I’m hoping that they will credit back the $ 4 dollars when the computers sync up. Last week i used cash im the machine, paid $ 6, and was good to go. Just be aware when you use their machine that you get charged more than you should.

Their Wash and Fold is beyond awesome! Definitely was satisfied.

The wash and fold service is awesome! Everyone here is extremely nice. You can do a week or two worths of clothes on your own here for under 2 hours and less than $ 30.
Parking is tight so come early!

This is a pretty good place to do laundry in the east bay. The staff that works here are hard-​working and nice. They keep the place tidy.
There are a lot of machines and I like that you can pay via coins or credit card. If you run out of soap there is a small store next store where you can buy some. Parking is limited, but usually I find a spot.

There aren’t many laundromats to compare with in area (they seem scarce between Orinda, Moraga, Lafayette, Pleasant Hill). My stars here are mainly for positives this one has that others lack. I’m thrilled I’ve figured out I can pay with credit card here (no more getting quarters or FEEDing quarters into machines, great). Forever I thought I had to use a phone app for this and upload a credit card (I was hesitating to do) but you just go to kiosk, enter machine number/​s, slide card, done). Their prices seem lower than other laundries in area (but standard quarter for 6 minutes dry time). Prices are LOWER when you pay by credit card than what shows on machines when you select water temp etc & almost don’t want to post that here in case it’s a tech snafu. **I like that there is ALWAYS an attendant on hand, usually working on floor doing wash & fold laundry, if you have questions. And it’s just better when there is some «ownership» represented at premises like these, it feels safe from my experience. Odd they removed paper towels from wash basin area & put in a hand dryer as you do occasionally need paper towels when dealing w running water, liquid detergent. There’s a restroom, good. And I guess I’m thankful that although there’s overhead music, there’s no blaring TV up in corner as so many businesses such as this might have, that lower IQs and can drive one crazy.

I love this place! I have been washing my clothes since move to pleasant Hill. It is very clean and very affordable compare to others. I love the industrial machine. I love the assistants they do very good good in trying to keep place clean and in good shape for costumer. I will
Give them a aA+. I just wish there were more parking lot available it gets pretty busy. Other than that great place totally recommend

Great service! Incredibly accommodating. Thanks, Josh! I’ve been dropping my laundry off for a year, but he made my day today!

The staff keeps the washers, dryers and countertops really clean. The digital option makes syncing multiple loads easy and efficient. The machines are great, a little soap goes a long way here. There’s also Wifi and a great Mexican restaurant next door!

Air conditioning wasn’t working the first time I came here but has been fine every other time – beginners luck!

Do not bring your expensive king size sheets to this wash and fold. my SECOND set of 100.00 egyption cotton sheets were missing and I’m disgusted.

This laundry place is A-​OK. Here’s a quick rundown of the particulars:
–Pay quarter for the bathroom inside (maybe this prevents it from getting too dirty).
–Everything else is pretty constricted – both inside (machines are pretty close together with limited seating and the aisles are narrow) and in the parking lot. This causes it to be pretty hot inside in the summer, so dress accordingly.
–The skinny on the machines: $.25 nets you 6 mins for drying, and $ 4.50 for a warm wash takes it almost to dry, which is great. $ 2.00 for drying, and you’re on your way to clean clothes for another week.
Pretty solid establishment in Pleasant Hill.

Pros– you can pay with a credit card and it is kind of clean. It’s close enough to other places where you can run errands.
Con-​employees must get paid by how much wash and fold they can do, as they will monopolize the largest washers and driers.
Obviously I am irritated at the con. I, and along with a probably notable chunk of their clientele, only come here with huge items that won’t in my home machines. In my case, this is a fiber bed, which is a feather beds’ cruelty-​free and washable cousin if you know a vegetarian or allergy sufferer needing a bed buffer.
I have politely asked several times and seen others ask the employees as well, but they won’t share the machines and insist we cram our bedding in smaller machines, which can damage, or in the least, not actually clean or dry the items, which is kind of the point of making a trip here.

Super clean and very helpful attendants. We drive past at least a dozen laundromats to get to this one! Plenty of machines and usually not a long wait. I highly suggest advantage!

Over a year since my last visit, but still clean, machines working well and very pleasant, helpful staff. Love the addition of ‘Easy Pay’ to use credit or debit card to pay for 1 or more machines in one transaction.

Pros: Clean, many different ways to pay (credit/​debit option), lots of washers/​dryers, lots of laundry carts, and plenty of things to keep the little ones busy. In addition, there are a lot of options for detergent if you forget yours & need to buy some.
Con: Not enough chairs/​benches for people to sit on. Many people left to go sit in their car because there wasn’t a place for them to rest.
Eh: The clientele. Most were nice, but there were a few old grumpy people who wanted to kick people off of the «good» machines because they were older and deserved it. No, just no. And one old man added money into the wrong machine, taking the dryer to 80 effin minutes, and completely inconveniencing an innocent person. That’s not how we roll, dude. But the attendants handled the situation well– props!
Overall, a pretty good laundromat and if my washing machine at home breaks again, I’ll most likely return here (when the old people aren’t prone to being here).

No. Just no.
I wanted to like this place based on all the good reviews, I really did. And honestly, up until tonight, I thought it was fine — worthy of at least a couple of stars. The used sanitary napkin I noticed on the floor a couple of months ago made me doubt all of the 5-​star reviews, however. Tonight confirmed that this place is a total shitshow.
Anyway, since when did they implement the no ins & outs after 9PM rule? That’s just ridiculous, especially since they’re open ’til 11. I walked in just after 9 to throw my wash in, calculated it’d be done around 10 and ready for drying, so I ran some errands and came back just after 10. One of the attendants stopped me and pointed at a sign on the closed door saying, «didn’t you read the sign? CAN’T YOU READ?» Of course I can read, asshole. I just didn’t notice the stupid sign because — hello — it’s in 14-​point font in light grey ink. Did you really think I was going to see that when your doors were previously open? And you have florescent lights on behind it? And you have all kinds of other neon noise painted onto the windows advertising that you take debit cards? No, I’m not. And sorry, I haven’t been here in a few months, so if this rule was implemented a couple of months ago, I just didn’t know. But seriously, does that warrant such rudeness? I made an honest mistake.
Anyway, I explained that I wasn’t aware of the rule and that my clothes were sitting in a washing machine, waiting to be thrown into a dryer. She argued. Yelled, even. I’m not cool with it when someone yells at me for making an honest mistake and tries to make me feel illiterate.
More yelling at the door (on her part, not mine, mind you, even though at this point I wanted to resurrect some of my kickboxing moves and crush her face) followed, with her saying, «you will not be able to finish drying your clothes before 11!» Well, that’s entirely possibly since you’re now stalling me at the fucking door.
She finally let me in (and my clothes were dry by 10:50 btw, ’cause let’s face it, unless you’re drying 4 down comforters, it’s just not going to take that long), but the rest of my time there wasn’t without a lot of discomfort and hard looks coming from the Laundry Nazi. I don’t know what they pay their employees there, but they have to figure that at least a small portion of what I pay to do my laundry there goes to this jerk’s hourly wage, right? Well, you’ve just lost a customer. And part of your wage. Which is totally too bad, because occasionally I do bring in my 4 down comforters and end up dropping some serious coin at the laundromat.
Oooh ooh, I almost forgot. Re: the no ins and outs… how do they expect that everyone get their laundry back into their cars without making at least a couple of trips? Not that I want to belabor the point, but I have a disability which makes my hands numb and carrying things rather difficult. What if it had been one of those evenings when carrying everything in one trip to my car was not possible? I worried about that while I was shoving my clothes back into my laundry bag, and I just wasn’t feeling too happy about being yelled at for not seeing the sign and then possibly not being able to carry everything back to my car. So yeah, had there been another yell-​fest at the door for needing to make two trips, Advantage Laundry would have seen a lawsuit. Seriously.

Not a bad place to do laundry. Staff is friendly and nice. I’ve used the drop-​off/​pick-​up laundry service which was great.
The location is okay… a bit sketchy at times with the homeless lingering around.

This is an ok laundromat. Parking lot is kind of a pain, and they could definitely use more dryers, but overall it’s my go-​to laundromat.
One major complaint though — if you’re using a debit card to pay for your wash/​dry — make sure to watch your account. I paid about $ 5.50 for washing and $ 6.00 for drying on 10÷20÷12. The $ 5.50 hit my account that day — the $ 6 for the drying didn’t hit my account until today — 11÷9÷2012.
This is unacceptable to me — if I use my card, I expect the transaction to go through immediately or at least somewhat close to when I made the purchase.
A message to the owners — PLEASE fix your machines!

This review pertains to the God awful dry cleaning service they just started. Let me preface by saying dirty clothes are better than ruined clothes. We took in 4 or 5 items of clothing (you know the kind that you can’t wash in a washer that says specifically to dry clean because of the material/​detail) and all of the items came back ruined!!! One shirt was snagged and had material strung across the entire front and others came back with buttons/​jewels missing. I’m not one to give negative reviews but they wouldn’t even refund the money I spent on the dry cleaning let alone compensate me for the clothes they ruined. Merry Christmas to you too Advantage!
Is there a zero star option?

I was hesitant to write a review on this place because I don’t want more people coming to use this little piece of laundry heaven, but I feel compelled to share something about this place.
First off, it is clean! Well, clean for a laundromat. There is tape holding some things together, and it has that certain grime that can only come from a public use building. However, the employees have been attentive to my needs when I’ve asked for something and overall it’s a pleasing experience.
Now for the odd thing I wanted to share. This place seems to be somewhat of a «meat market.» The first time I was there, a man came up and hit on my wife in front of me. He was not shy about it at all. We both kind of laughed it off and went about our business. The next time I was there with my son, this woman folding clothes hit on me!
(Quick side note: I don’t have anything against kids, but ladies… When you’re folding enough clothes to cover 5 kids, it’s NOT attractive to most men!)
The last time I was there with my mother, some guy came up and made eyes at her! It was cute in an «older people not getting much action, but still flirting» kind of way. Then as my mother and I are drying clothes I noticed two people hooking up in the car outside. (To be fair, I don’t think they had been in the laundromat, but they were parked in front of it.)
So, there you have it folks! A good place to clean your clothes and find a date! Oh, and for any women that read this and think it’s now a bad place because you don’t want to deal with the men… both men I saw were polite and not pushy at all. They made their «sales pitch» and then went about their business.