McDonald’s

Went to get a Sausage Egg McMuffin set with coffee. Drinking the coffee while driving and almost wrecked. There was a lot of coffee grounds in the dam cup. Even more was in my mouth Unacceptable!!!

This Mc Donald’s happens to be a hit and miss the majority of the time the food taste like its been under a heat lamp for hours.

Good, consistent food. Clean store. Gripe: When I get 3 miles away from the drive through and find I have 2 of the 3 Egg McMuffins I ordered, someone gets shorted. Me and the 3^rd sandwich guy. It would be nice if they could issue a reference number so the next time you are in, you would get the replacement rather than the loss.

Fast, friendly service! I was asked if I would like a high five by the associate in the drive-​thru! What a neat way to make people smile! The food was fresh, order was accurate and I was in/​out of the drive-​thru in 3 minutes!

Is it a bit ridiculous to review a McDonalds? After all, how high should one set their expectations for a fast food establishment anyway — and McDonalds is the poster child for the term «Fast Food».
We go to this restaurant for take out on occasion for convenience. My expectations are set appropriately; 1) the food should be as indicated on the menu (unless modified, but we won’t go there because «special orders do upset us!»), 2) the food should be warm and 3) they should have what the national chain advertises, however, as time would prove on multiple visits this is not so!
Systematically, this McDonalds location has removed many products featured on the McDonalds national menu. I suppose as a franchisee this is apparently their prerogative, nonetheless, frustrating when expecting something to be available to learn they don’t offer it anymore. This scenario has played out more than once in recent history. I suspect the new All Day Breakfast has sent this location into a state of anxiety and their systems and processes to be able to deliver an Egg McMuffin at all business hours means they are unable to offer the Bacon or Chicken Clubhouse Burger (arguably the only item they have ever produced approaching a true restaurant quality product) or the Grilled Onion Cheddar Burger, and who knows what else may have fallen from the menu.
Finally, and most important, this McDonalds does not seem to be able to create an order without flaws. I would estimate that no less than 75% of my experiences at this restaurant result in some error, whether a prep error or a missing item.
The management and staff of this McDonalds should walk across the street and pay Taco Bell for lessons (Taco Bell rarely messes up their orders, and when they do it’s generally that they provide extra items at no charge).
I must say, one area in which this location excels is consistency of non-​performance! And this attribute clearly permeates the culture at this store.

Took a large group tonight. There were 9 of us including kids. The manager on duty was so completely rude and disrespectful to her employees that they literally appeared terrified. The young man working the register seemed a bit new and nervous. We placed a very complicated order with everyone special ordering their food. He was patient and apologetic as he rang it all in. The order on the receipt was 100% correct. The food we got was 100% wrong. When we went back to the counter the manager berated the cashier for a mistake that was NOT his! I will be reporting this to owners right away.

It’s really hard to write a review for a McDonalds because what the heck do you expect — it’s a McDonalds, and yeah, some are better than others, but the thing that has caused McDonalds to be so popular isn’t their service or their food — it’s their consistency. You can walk into a McDonalds anywhere in the country and order a burger, and you pretty much know exactly what you’re gonna get: Somebody behind the counter who’s getting paid very little and is tired of dealing with idiot coworkers and idiot customers, and food that tastes ok but isn’t healthy and isn’t gonna win any Iron Chef competitions.
So what’s the deal with this McDonalds? It’s exactly what I described above: the average, generic burger joint you have come to expect. Yeah, some days you’re gonna walk in and somebody is going to give you an attitude, and sometimes your order will take longer than you want, and sometimes they’ll screw up your order. If any of that surprises you, then allow me to be the first to welcome you to McDonalds.

I usually go to the one in the foothills when I am working in Ahwatukee because it’s nicer with friendlier employees. I take care of children for a living and they picked McD for their Friday treat. We go through the drive thru and the guy who takes my order is so soft spoken I can barely hear him. Polite but so soft spoken. I get to the window to get the 2 mcflurry’s and 2 fries and one mcflurry is wrong. I politely ask the man to fix it and he does with no problem and I’m sitting there waiting and waiting and he finally says, «oh you have fries too» and hands me the bag. I have trouble figuring out why this location is super stingy with condiments but they can put 455 napkins in my tiny bag. The fries were also pretty old and stale. I know it’s stereotypical to complain about McDonald’s but I honestly never have a problem at the one right up the road. I am giving 2 stars because the staff was friendly. But everything else, 1 star was appropriate.

This is a so-​so McDonald’s location. The pluses are the location (right off of Chandler and 44^th St), the giant play area for kids, and the large dining area. The minuses are that the parking lot is a pain, the drive thru is very slow, and the lot just feels kinda dirty.
At the end of the day it’s all McDonald’s food, so my rating is based on the experience, people, and feel of the location. And on this trip, the people seemed like they we’re sleep-​walking.

Typical McDonald’s in terms of food, however, this location is a lot slower than others. That can be a good thing since your food will be hot and fresh, but not so much if you’re limited on time. They always get the orders right, which is a plus.

I don’t really go to McDonald much so lately when I stopped to pick up my favorite No. 11 fish fillet meal that the meal has gotten smaller but the price is the same. I mean really a lot smaller.

My most recent visit, has left me questioning the professionalism of this local establishment. During which, while Samara my cashier took my order, I observed two individuals in plain clothes walk behind the counter, passed her and three other employees, to what appeared to be the 1^st drive thru window.
Whether or not they are current employees bears no bearing to individuals walking through the kitchen who have no pressing business to do so. In the professional environment, perception is huge and this perception is not positive at all.
After having gathered my food, and finished eating it, I observed a gentlemen place and pick up his order, walk towards the restrooms and turned around and placed his food on the counter to walk back to where the first two individuals went to. This lessened my experience that now three plain clothes individuals would casually walk behind the scenes (where my and other patron’s food is prepared).
One star seems appropriate, but I’ll give two assuming this was an isolated incident. Won’t be going back for a while, though.

This location is really clean and has a really friendly staff… They have a cool area in the back that’s kind of like a lounge pretty hip. They have free wifi so get yourself a Big Mac and surf the internet for the calorie count.