Target

This review is a little bit overdue but as they say, better late than never. While visiting family for the holidays, I went shopping with family on Black Friday evening, 11÷28÷15, and purchased the new Call of Duty 3 for Xbox360.
We went home and after realizing that this version of Call of Duty 3 did not have a story mode and the graphics were pretty bad vs what we are used to on a different game system, that we also own, we decided to bring it back.
The following day, with receipt in hand, we went in and spoke to somebody in returns. We explained what our dilemma was and what we wanted to do (not get a refund but upgrade to the Xbox One version which was $ 10 more). We were told that we would not be able to do that because the packaging was opened already and historically people burn copies of games and then return them. They did say to go back and see if a person back in electronics could do it. We did that but got the same story and went back to the return area to pick up our game and leave very pissed off at spending $ 59 on a crappy purchase.
Kerith overheard us talking and having seen us come in and heard our story from the beginning made everything right in true customer service way and management style. She is truly a professional who realized we were not there to scam anybody, but just did not research the games enough and we were also told by several others in returns, that the people back in the game section should have told us that the Xbox 360 version did not have story mode in the first place.
Overall, Kerith made this night and this holiday celebration smooth sailing and we will be back to this store for sure. Target administrators, keep Kerith whatever you do and make sure you clone her for the other stores :-) Thank you Target for your excellent service and making another child and their family happy that night.

I can’t start to say how unhappy I was with our local Petaluma Target today. Here it is the Saturday before Christmas, the store is packed and I get into check-​out lane 11 with Cashier Lexie checking people out.
In front of me in line is a women and her teenage daughter who are apparently knew this Lexie. They had $ 650.00 worth of products and Lexie had to comment on EVERY SINGLE ONE! Not only that, this customer was purchasing something like a dozen candles in canisters and she had to open EVERYONE to smell it and comment about how great they smelled.
I was livid to say the least, my wife kept telling me to keep quiet and not cause a scene, it was all I could do not to yell at her. What in the H*LL is she thinking! The busiest day of the year and she’s socializing with customers while everyone else waits.
Sorry Lexie, but if Target is reading this I hope they give you a stern warning about how to run a check-​out line. Think about everyone else in line!

This review is for Target PHARMACY on Kenilworth in Petaluma:
Avoid it like The Plague. They refused to fill a written prescription I submitted and wouldn’t tell me why. All they would tell me is that the prescription wasn’t «valid.» I had been a steady customer there for a fair amount of time and when I asked what the problem was – repeatedly – they clammed up and wouldn’t say a word (as if I would take that information and «correct» the prescription myself!). Needless to say, I was incensed and haven’t returned since. I promptly had all my prescriptions transferred to another pharmacy and refuse to do business with them any time in the foreseeable future. NB: I promptly learned from my current pharmacy that the doctor had forgotten to include a minor bit of information on the script and it was quickly rectified. To this day I have absolutely no idea why Target acted in such a way; behavior like that did nothing but make them appear even more incompetent.

Super lame, Target! I’ve been looking for a specific type of shelving that I need to complete a project I’m working on. I called these guys to ask if they had it, explained I was looking for something very specific, and emphasized that I needed to make absolutely sure that they had it before I spent the time to go to the store. They assured me multiple times that they had multiple types, for sure, without a doubt.
So, I drive to Target, drive around forever looking for a parking spot. I finally find one, and go into Target and look for the shelving I need, only to find out that the chick I spoke to on the phone was completely BSing me. No sign whatsoever of what I was looking for. I tried to ask an employee, to no avail, he was absolutely clueless. Might as well have been brain dead.
I gotta say, Target, I am not impressed. The last few times I’ve visited this store, I’ve been disappointed. Train your employees better!

I was very surprised at how this store looked. I was in front of the gift bags & ribbons & when I took a step I noticed my shoes were sticking to the ground. Then I noticed the whole area was that way, all sticky, filthy black stuff all over the floor. Walking down the main aisle that is in front of the registers I noticed the floor was black & filthy on that entire aisle from the of the store up to the registers.
There are more empty shelves in that store then there should be (I worked retail for a number of years and you do what you can to face the shelves with product even spreading them out so the shelves aren’t bare.).
I was floored & disgusted at this store. No pride.

Love this Target, but it is a bit on the smaller side compared to some. Easy to find items and the staff is always willing to help, which is hard to find at most places.

this target needs to be investigated for advertising prices then at check out they are not correct, if you don’t make a fuss and prove your case the checker is well that is what it scanned at… ok but why is there a sign that says a different price? I want the price that is advertised not what your lazy ass says! worst ever I will be shopping at kmart they are really nice no questions asked.

Agree with Chloe P. I’ve twice bought things that didn’t match the shelf price. And I price checked both items with the in-​store scanners — how is that even possible? How can the scanners at the end of aisles not match the scanners at the register?
Otherwise, the people are nice and I love the store. Gotta gain my trust, though.

My kid says this is the best place in Petaluma.

This is a really nice Target. It’s well organized and has an extensive grocery section– I love that I can buy printer paper, socks, milk and bread all at one store. One stop shopping is so nice! They do run out of things if there’s a big sale though, and tend to be a bit slow on restocking. Otherwise, a frequent shopping spot for me!

Poor management. This Target looks terrible for being open for less than two years. It is filthy. The bathrooms are poorly maintained and the overall appearance of the store does not reflect the Target brand. Whoever the managers are clearly do not know how to run a business and should be thoroughly reviewed in their work ethic.

I don’t see what’s not to like about this target. The people who work there are helpful and nice and when checking out, they let you know which lane is the shortest. Definitely one of the better targets I have been too.
Shopping and walking around almost always has me leaving with the store with something I am satisfied with.
The fact that there is one in Petaluma is amazing! No more driving to further locations.

This is a newer Target store and I like the location. Inside, it is very clean and the staff are helpful. It has a grocery section which is convenient. I often find good deals on cereal here. The parking lot is shared with other stores, and since the parking lot is often full it can be hard to find a parking place. But it still beats driving to another town to go to Target. Also, you can get to the East Washington Place shopping center, where this Target is located, from the back way on Lindburg Lane instead of getting on the freeway or driving on East Washington. :)

I am a frequent shopper here, and I am a student who enjoys going to the Starbucks, sitting down with a nice drink and studying for hours.
Unfortunately, this last Tuesday around 4:40 p. m or so, there was a male sitting there in the seating area of Starbucks. He took out a pack of cigarettes, and proceeded to light one.
He then smoked it.
The smell was horrible, and not to mention, this is not legal.
I went straight up to the Starbuck barista’s, and asked straight forwardly, «Are people allowed to smoke in here?» And the barista, wide eyed said, «No. Absolutely not.» And I then explained the situation. The barista, I suspect, contacted the manager. A guy with glasses and puffy white longish hair.
I went back to my seat and started to pack my things, as I am allergic to the scent of cigarettes and the smoke.
The male had stopped smoking, but his pack of Marbolo’s (however you spell it), was sitting on the table as he stared blankly out the window.
The manager peaked in as I sat there packing. He looked at the male with the cigarette box on the table, and did NOTHING. He stared at him for about three seconds, and walked away.
Now, I understand that the male was no longer smoking, but the manager SHOULD have at least gone up and said something along the lines of smoking is illegal inside the building. The smell was strong enough to smell. It was VERY obvious he was smoking.
I am repulsed and offended that nothing was done at all. If this happens again, I will never go back and shop there. And I spend a great deal of money at their Starbucks as well as grocery shopping. Very disappointed.

uuuggghhhh
big box
weird staff
lame place to visit
hate going here
why did I go?
oh yah cause we need stuff in life
felt cheap

New, pretty, clean, and organized! The Associates R great. The product is well organized and filled. The store usually has on hand the items that are advertised. Other Targets I have been to do not always have the items. There is lots of parking and it is easily seen from the freeway. Inside there is a Starbucks and there usual café.

Not sure how Petaluma got a Target, but thankkkk gooddddd! This is nice, new, and has all the things any other Target has… Glad it’s here, and a cool little business park with yummy food nearby!

A belated 4 stars for TARGET. Petaluma waited years for this to happen; the old Kenilworth Junior High was mercifully razed, and the developer then provided $ 22 million to construct a brand new one across town. Years passed, city council wrangling ensued, and finally the TARGET appeared in the mist. It was like a breath of fresh air. The new store is fantastic, and even includes a grocery component plus a pharmacy. Now there is no reason to trek up to Rohnert Park or down to Marin county.
This store is immaculate, the employees are terrific, and the prices are very competitive. All of this in Petaluma! Plus, the parking lot is huge and you can always find some place to put your car.

This Target store is easily one of my favorites I’ve ever visited in California.
It is still new, so sometimes the return line is long … but they are efficient so the wait is never that long. The checkout lines move quickly and the staff are friendly and helpful (well, as helpful as they can be — I’ve sometimes found if you’re looking for something it’s easier/​more efficient to ask a shopper if they know!).
I love that it has a grocery, but honestly haven’t even gotten to that side of the store yet.
The pharmacy requires some notes: They have over 1000 generics that are only $ 4 for a 30 day supply. But be careful since some of the meds I’ve picked up are more expensive than Walgreens or Raley’s like my thyroid meds ($ 12.99 for a 90 day supply everywhere else than Target — Target charged $ 30+). But that just goes to show that you should always call pharmacies before you transfer a prescription to check the price. It’s like buying anything else, make sure you compare. Oh and also important to note … the pharmacy for ALL Targets are closed on Sundays. I once had to go without an important med since I didn’t realize this.
Oh and make sure you sign up for the prescription rewards program — every 5 prescriptions you pick up will earn you a 5% off your total Target shopping for a day. And that can be combined with the 5% off with your Red Card (a card linked to your bank account like another check card). Just remind the person checking you out at the pharmacy you’re in the prescription rewards program because sometimes it doesn’t automatically pop up.
Otherwise, even if I move somewhere else in Sonoma County this is the Target I would still drive out of my way to visit. The store is clean, the products are usually there (I couldn’t find slippers on my last visit), and it’s in a great location off the freeway with plenty of places to eat around it.

This is my new favorite target. I love the clearance racks here, mostly because the store is still new, so stuff isn’t really broken yet that makes it’s way onto the clearance racks.
I also love that they usually have what I am looking for in stock, unlike the RP and SR store. The staff is friendly and the store is clean.