Terrible, terrible first time here experience! Will not return. The manager here is rude and lacks customer service. Ordered 2 pizzas to be eaten there and made this quite clear. Pizza had been sitting in take out box for at least 15 minutes before I went to ask what happened to my order. Not to mention my second pie was NEVER made. No apologies but lip from the manager telling me the pizza was just put in takeout box and was just there for several minutes. Opened box to eat at restaurant and was cold!!! While I had to wait all over again for the second pie that was never made! Don’t bother here — management terrible and the food tasteless! Don’t waste your money.
Amber H.
Classificação do local: 1 West Palm Beach, FL
WTH happened to this place?! I live in PGA National, so came here often for pizza and sometimes pasta. The pizza was always delicious, they delivered and it was fast. I called not too long ago, and they said they don’t deliver anymore because they revamped the store. I wasn’t able to go pick up, so didn’t order that night and got delivery from Bongiorno instead(which was fabulous pizza). So I had time to pick up tonight and decided to give it a try. TOTALGARBAGE. we ordered a regular cheese pizza and the Brooklyn Wise Guy pasta. They quoted us 20 to 25 minutes. We got there after 20 minutes. The pasta was already done but they hadn’t even put the pizza in yet. Let me say here too that they have way too many people working at once. They were arguing with each other, stumbling over each other, and nobody knew what the others were doing. One lady said, and I quote, «you guys do something, anything!» I had three different people ask me if I had ordered three different things. One lady told me she put my pasta in an edible bowl so I could try it, but it wasn’t even the pasta I had ordered. She sent it home with me anyway along with the pasta I did order and my pizza, which was finally done. I got the food home, and the pasta I did order was completely cold. Plus, the sauce wasn’t mixed with the pasta well, so there was a big chunk of pasta that has no sauce. It was congealed and stuck together, and although spicy, the chicken tasted like tofu or something. It literally made me feel slightly nauseous. The pasta I didn’t order but was sent home was also cold, and that«edible» bowl was totally and completely inedible. The portions were tiny as well. It was almost enough pasta for my 4 year old. Now on to the pizza. There was more crust than cheese pizza, and the crust was burnt and tasted like ashes. In summary, I REFUSETOEVEREATHEREAGAIN.
Michael G.
Classificação do local: 1 Phoenixville, PA
Update on older reviews: NOTHING has changed. PLEASEREADALLOFTHEREVIEWS! We only tried this place because of the«promotional» coupon, which turned out to be a GIMIC. Thanks for scamming your potential customers. As one reviewer said, this business is disorganized. BEWARE: the free pizza is «artisan» which means SMALL(personal pizza). After arguing with the cashier, he laughed and said«well that’s how they get ya»(thanks buddy). Took 10 min to place an order(keep in mind The Honda Classic is going on), once we got there we went to TOGO pickup, asked what we ordered, because they didn’t see our order by name. After we paid we were directed to go to another line, in which we showed them our receipt, but again asked to spew out our order once again. This place is awful. The $ 9 Boston bomber salad looks like it came from a bag, and they forgot the artichokes. The $ 18 Queens greens pizza had NO flavor. The only decent thing about this place is the garlic rolls. Wish we didn’t give this place a try. If I could, I wouldn’t give ZERO stars, I would give NEGATIVE stars(that bad).
Amy B.
Classificação do local: 1 Palm Beach Gardens, FL
Not sure what happened, but this place is awful. They refurbished and changed the menu and it’s terrible! Most of the sodas are empty, the crust is hard and tastes like the ashes from the oven. The staff doesn’t understand the menu. Stay away!
Adam F.
Classificação do local: 1 Jupiter, FL
I don’t know why I keep thinking it’s going to get better. It keeps getting worse. My thoughts were its season, they should be busy and have fresh food. Wrong. They have eliminated the pizza slices and now have personal pizzas which aren’t that good. The whole restaurant was filthy. Not a table was clean. Employee I interacted with had the fresh aroma of cigarette smoke. Not what I want to smell prior to dining. This place was awesome when it first opened. I don’t know what happened but this was it. I will not be back.
Kristi T.
Classificação do local: 1 Tampa, FL
I would give 0 stars if possible. What a waste, I can’t believe they would deliver this and call it «pizza.» More like mushy, soggy, wet dough. Disgusting.
Chris O.
Classificação do local: 5 Palm Beach Gardens, FL
Best pizza in Palm Beach Gardens. Always good, always consistent. If it’s Friday night, we are getting pizza from here.
Catherine D.
Classificação do local: 1 Palm Beach Gardens, FL
By far one of the worst pizzas I’d ever had… stick to making bagels, or go and learn pizza 101.
Timmy D.
Classificação do local: 1 Palm Beach Gardens, FL
This place is a joke! They cant get a two slice order right. Had to leave without food. If there’s more than 2 people in there, go some place else!
Monte M.
Classificação do local: 5 Brooklyn, NY
Ok, Im from Brooklyn so Standards are as high as they come in the Pizza realm. I was presently surprised how close the crust came to Brooklyn pizza. And Yes I’m giving it 5 stars with a asterisk — The consistency was great the flat pizza was great but for some reason the Cheese blends just don’t match up to NYC. Not sure what it is but Cheeses in NYC are not as stringy and much creamier. Understand this is the Closest you are going to get in South Florida. Enjoy and if you’re in NYC ship me some REAL Grimaldi’s aka(Juliana’s)
A. C.
Classificação do local: 5 Boynton Beach, FL
I’m from New York and have searched palm beach county far and wide trying to find a pizza that reminds me of home. I have to tell you, this is the real deal! The crust, cheese, sauce, and fresh toppings are absolutely authentic! I also tried the meatballs and a cannoli, they are out of this world! Meatballs were soft and tender. The cannoli shell tasted like a vanilla cookie and the real ricotta cannoli filling with chocolate chips had the perfect consistency, just like the ones my family used to bring home from the Italian bakery when I was young. Their customer service is also incredible! They greet you with a smile, make you feel welcome, like you are walking in to an Italian Grandma’s kitchen. Really great food and service. I highly recommend this place to everyone!
Matt G.
Classificação do local: 5 Atlanta, GA
Excellent pizza! Perfect blend of cheese, sauce and crust. With«Brooklyn» in the name, they better«bring it» and they certainly do! Best pizza in Palm Beach Gardens.
NY Foodie D.
Classificação do local: 3 Palm Beach Gardens, FL
This place reminds me of NY style pizza by the slice place. The dough quality was NY all the way even though I found it a bit bland. A little salt could have gone a long way. However through was nice and crispy and thee pizza was good. I will return!
Andrew B.
Classificação do local: 1 Palm Beach Gardens, FL
Showed up at 9pm on a Saturday night and the sign is off, they are mopping up and encouraging us to come in. The place smells like cleaner and no one is making food, hardly a place I want to order my pizza from. We walked right out. Called again on a random night to order and it just rings and rings, closed early again I guess. How are they still open?
Ms T.
Classificação do local: 3 Palm Beach Gardens, FL
Pretty good pizza but not much flavor to the sauce. The pizza is greasy at times but overall not a bad place place considering our options for pizza are limited. The crust is very good. Takeout is quick.
Brandon A.
Classificação do local: 1 Miami, FL
Apparently they changed the hours. Its 835pm on Thursday and the door is locked and the person inside mopping is ignoring my knock at the door. Guess they dont need the business. Thankfully plenty of other great pizza in the area
Leah R.
Classificação do local: 5 Port St. Lucie, FL
Great pizza & knots! Kids loved the soda machine! Think we tried about 9 different kinds of soda. Manager thanked us twice for coming in. We’ll definitely be back!
Keith S.
Classificação do local: 4 Palm Beach Gardens, FL
Top notch service, great pizza. Some of the best I have had. You can buy it by the slice!!!
Ed B.
Classificação do local: 1 Palm Beach Gardens, FL
Poor soggy crust. Cheese was watery and poor quality. Pepperoni tasted like saw dust. Wine served too warm Bye. Never be back
Mark L.
Classificação do local: 4 Palm Beach Gardens, FL
Northern Palm Beach County had a long drought in the pizza department. Its over. There were a few decent places, but unless you lived in the right area, they were destination spots. Now, several admirable pizza joints have fired up their ovens — and BWP is one of them. I don’t believe anyone can point to a given pie and say«that’s the best!» — there are three kinds of pizza: Good, bad, and outstanding. Most is good, and around here most used to be bad. BWP is not a place you’re going to bring the family to to have pizza — its definitely more of a take-out place. If cheesy pics of Pisa and a map of Sicily on the wall is what you seek, keep driving. But the pizza is very good — like with their awesome bagels next door, they understand how to use flour, water, egg, and yeast. A good crust has just enough ‘chew’ to make things interesting without overtaking the other ingredients. The sauce is not great, nor does it have any shortcomings. They have also chosen the right moisture mozzarella. The result is a pizza any neighborhood slice joint would proudly serve in NYC. Pasta, however, is not something they achieve noteworthy results with. At best, it is a quick ‘grab a large plate of heavily-sauced, overcooked macaroni to feed a crowd of hungry teenagers’. You may as well boil your own and drown it in Ragu and Armour meatballs. If you’re pressed for time, no one will spit it out — but I’ll never try it again. Instead, stick to the fabulous pizza.