The second I walked in the door I was greeted and helped out. The associate recommended a few pairs of glasses for my face and then gave me my space to look around. When I wanted to take a look at some of the high end designer glasses, they opened the cases up without complaint. Once I found the right glasses, the rest of the process was pretty quick. My only complaint is that they were telling everyone they can get the glasses done in an hour, but I couldn’t get mine for another week. Not necessarily their fault since they didn’t have my lenses, but I wouldn’t make that promise to people.
Vianca L.
Classificação do local: 5 Olathe, KS
Went there today as an emergency and I was treated great and jerry was very accommodating
Shelley H.
Classificação do local: 1 Olathe, KS
I bought a pair of Rx glasses four years ago from the Oak Park Lenscrafters. I paid out of my pocket about $ 300. This did NOT include an additional amount of $ paid by my insurance. Today the glasses came apart at the temple. These do not have a pin, they are manufactured to fit together at each side and one of the sides just came apart. So I call the Lenscrafter store explaining what has happened. I am told they are not under any warranty. I ask if I am expecting too much for the $ 300-$ 500 pair of glasses they sold to me stay in one piece for four years. I am told that it just depends on what kind of care they are given. Oh, I see. So I call the Lenscrafters«corporate» office and am told via voicemail that they will not replace ORREPAIR them. Nice. NOMORELENSCRAFTERS business from me!