Lush

I can’t go to the mall without stopping into Lush. I love the atmosphere and the scents. The associates there have always been willing to give a demo and a sample when I’ve been interested in a new product. It’s a really fun product line.

Great products and very helpful staff. I have been to the teeny store at Oak Park Mall many times. My mom loves patchouli and I always get her some soap. I love the Sex Appeal citrus soap. Love their facial cleansers and the charcoal soap, too. The product line is solid and everything I have tried works great.
Lush products make good gifts, too. One time a CSR helped me pick out a gift for my aunt. She went above and beyond for me and I appreciated get help.
The negative aspect for me are the prices. Lush is expensive. There are several times I wanted to try a product but had to do a doubt take when I saw the price. It would be nice to have more sales or a frequent Lusher sort of program. Just to darned expensive. However, the products are quality so you do get what you pay for.
Love this minuscule store and all th products.

Came here visiting from Seattle. I love the Lush in Bellevue Square Mall in WA. When you enter there is music and more than one employee greet you and ask you what am I looking for. I need that because I need to know which soap make bubbles or not, etc. Not this store! Came here and it was empty. there were three employees, no music, no hello, no how may I help you. I walked around and left. Two stars because I have experienced better service.

I absolutely can’t take a bath now without a Sakura bath bomb and a Mother Superior bubble bar or Comforter bubble bar. I don’t know how I lived without bath bombs for so long! The only downside to this store is that it’s so wonderful that the awesome bath bombs are frequently sold out! They are in such high demand, you gotta stock up!

Like all the fun products in this store. Like most other reviewers say, it is tiny inside and maneuvering around without tripping over the packs of teenagers who are sniffing bath bombs can be a hassle. I roamed around today without a single person asking if I needed any help, but several salespeople hovering around me. Kinda weird. Bought one bath bar and two small sized bath bombs. $ 24 later… ouch! Super awesome smells but still very pricey.
I had to go down to 3 stars for «A Okay» now because… After taking my $ 10.95 bath bar home, it crumbled so much after one single use. Super bummer. Coloring everywhere! I think I will stick with bath fizzies and stay away from the ultra messy bars.

Haven’t shopped at Lush in a loooonnng time. In fact it has been years. I normally shop online. I am glad that I stopped in today though as the customer service was amazing. Jessica was really knowledgable, attentive, and really paid great attention to what products would go with what I was looking for. It is nice to have a sales person that wants to find the products that work best vs. selling you anything. I had a great shopping experience and will definitely be back. I highly recommend Honey I Washed the Kids moisturizing soap btw.

Lush I love you, but please open one up in Lee’s Summit or on the Plaza… you’re too far away for me to spend all my money. And believe me, if you opened one closer i=I would spend all my money there. It’s a win/​win situation for the both of us.
Products i have tried: (oh by the way, i’m pissed I didn’t get a shark fin soap so feel free to send one to me since i’m a loyal customer)
Bath bombs:
Big blue: You know… I would love this if it weren’t for the hard stick seaweed things that go up my butt when i’m trying to relax. 1 star.
Pink: I love the confetti hearts I think that is the cutest thing in the entire world… other than puppies of course
Sex Bomb: I LOVE this one, the jasmine and soy milk combo is to die for.
Avobath: Also amazing and soft on the skin
Honey Bee: Very soft on the skin
Ickle Baby Bot: This is for a baby, but i have insomnia so I tried it. I didn’t fall asleep right after the bath, but this was very relaxing and smelt great.
Phoenix Rising: No thanks… smelt like an old lady to me.
Tisty Tosty: The love spell didn’t work, but the rose was a nice smell for my bath time
Butterball: Probably my favorite, it makes your skin feel like a babies butt.
Bubble Bars:
A French Kiss: I love bubbles and this just wasn’t enough bubbles for me, but the smell was great.
Pop In The bath: Same thing as before, not enough bubbles, but it was good as a bath melt
Breast Cream:
Lovely Jubblies: Now this smell is a love/​hate smell. Meaning you either love it or really hate it… it’s something you need to smell before buying. I love this stuff though, it doesn’t make me look like I had a boob job like I had hoped, but it has done it’s job. I also use it on my sides since I have a few stretch marks from growing.
Lip Scrub:
Bubblegum: I ordered this in mid summer and I think it melted and then dried up so it’s all messed up and not mixed together well. The smell is great though.
Shampoo:
Big: This stuff smells so amazing!!! And it lathers as if a princess cloud was smoothed all over your hair. I’m afraid it dries my hair out a little, but I just use a good conditioner.
Jumping Juniper: My favorite smell in the entire world is juniper… I wish it was stronger and this hard soap dries my hair out very badly.
Color Essentials:
Charisma: I’m very pale so i mix this bronzing tint with my liquid foundation and it gives my skin a nice healthy glow, I love this stuff!

I have loved Lush products for years and its wonderful to see that the philosophy of the company also is present in their store employees. The staff is kind and knowledgeable, and willing to ask questions when they don’t know something. They ate great with newbies and us old Lushies alike.
The staff even went the extra mile to explain to my boyfriend how to get the soap I love that will now only be available online or through the retro lush newsletter.
Clean store, awesome employees, and great management.
Thank you for carrying on the Lush name and banner proudly.

Lush is the worth every penny. It’s not the cheapest place, but the products are top quality and some items are incredibly unque. My weekly splurge is on the face masks. I love «Love Lettuce». I also love the bathbombs (Avo-​Bath and Sex-​Bomb are the best). This place is a great place to get gifts for your female friends/​family members too. Plus, just going in is a treat on the nose. The staff is also knowledgeable and friendly.

Warning: DO NOT buy a bath bomb from Lush that gushes glitter into your hairy partners bath, unless you want him to look like a walking human disco ball for more than week… if that’s your thing, go for it!
I love to spend money on anything that burns into the air, melts into a bath or washes directly down the drain. Seriously. Therefore it’s hard not to love Lush. I love their product and the scents. My favorite product is the Big Blue bath bomb. It’s turns the water the deepest blue (so blue that you can’t see your hand under the water) and shoots out seaweed, all with the most amazing smell. I’ve tried a lot of product and it always puts a smile on my face.
The thing that doesn’t put a smile on my face though is the pricing. It’s way high! It’s filled with natural, fresh ingredients, free of harm to anything etc… but it is pricey stuff.
I used to order online before we got a store in town. I think I prefer ordering online than going into this small small store filled with way too many employees. It’s kind of uncomfortable to have 5 to 7 employees standing in a room the size of most kitchens, filled with product. Plus all the employees outfits looked dirty and I hate driving and going into Oak Park Mall. But, if you happen to be in the mall, please check them out and see for yourself.

I love Lush. But the energy in this store is horrid. You can feel that the manager is harsh and the employees are aggressive and pushy. I would rather drive to st. louis or order online.

LUSH is so great. I love their products and their staff. I hate it when employees just stand around and watch me waste time trying to figure out either what something is or what to decide on buying. LUSH’s employees aren’t like that, they’re right there to describe what the different products are and help me decide what’s best for me.
The two products I’ve used are Seanik and Squeaky Green, both of which were awesome on my still maturing dreadlocks. The prices were pretty reasonable for being all natural and each bar lasted several months. They even have little containers for the solid soaps so you don’t get soap every where after you’re done using it.
I would recommend LUSH to anyone looking for an inexpensive bar soap suitable for dreadlocks.

I was introduced to LUSH in Santa Barbara where I had the most amazing male saleperson I think of any retail experience ever. He was informative and darling and I bought a ton of LUSH products.
I have visited the store here in KC and alas, there is not one single informative, darling male salesperson in the place.
Products are fun but being a 40ish gal, they really aren’t ‘clinical’ enough for my skin… Ohhhhh, to be 27 again.

Ahhh, Lush, I do so love you. With your warm fluffy bubbles and your yummy luscious smells, you have stolen my heart again and again.
I have been a Lush fan for years and have made a point of going to their stores whenever I was in a city that had a Lush store. I was thrilled when Lush opened their store in Oak Park Mall. Yes, it’s teeny tiny, but it still does the job. Sure, I’d prefer a big store, but a little store that makes a great effort to please its customers is pretty great, too. The staff are sweet and helpful like at all their stores and they’re always ready to give you a hand massage or send you home with some samples. Just writing this review is making me want to get a Lush fix.

I absolutely LOVE Lush! I discovered it about 7 – 8 years ago in London and was hooked the minute I saw «Buffy the Backside Slayer» sitting on a little display in front with a wooden stake sticking out of the top. Lush had my geeky heart forever.
For years, I ordered faithfully from their website because there weren’t any stores close-​by. The soaps (Rock Star) are fragrant and lovely, the bath bombs are… well, the bomb, and the lotion (Sympathy for the Skin) is light and refreshing. And nothing makes a better gift for the gals in your life than a smelly box from Lush.
But then Lush opened up in Oak Park Mall and I thought I’d finally reached nirvana. My dreams had come true! I could go whenever I wanted! Lush was only a 20 minute drive away! I could buy Lush in the summer!!! (Ordering from the website during the summer is difficult to do because it all melts during shipping.)
But as soon as I saw the store, I deflated like a 5 cent balloon. It’s so TINY! And every time I go, it’s packed with more people than it can handle, along with the 20 employees that are hovering over you at every display.
I can’t handle that kind of personal space violation. At larger Lush stores, this isn’t a problem. But at Oak Park’s 20 square feet, I feel like I need to adjust my clothes and have a cigarette when I leave. As if that weren’t enough, because it’s always so crowded, it gets pretty warm. Warm temperatures plus 50 different strong smells tends to make me nauseous and I have to leave before enjoying the full experience of a Lush store: trying products, getting samples, smelling all the goodness, and getting tips from the employees on different uses for the products.
I’ll stick to ordering from their website where I can get my beloved Lush products shipped to my door and avoid the unintentional gropings and after-​glow migraines from visiting this location.

Here is the deal. I have a love hate relationship with Lush. I was introduced to Lush by a friend who lives in Indiana. I ordered some items and was in heaven.
I visit Portland, OR at least once a year and discovered that there was a store there so I had to visit right? Right. Delightful. Friendly service, nice freebies (aka gateway goodies) to get you started, etc.
Then I went to St. Louis after I moved to KC because there was a store there. Delightful. Then I learned they were opening a store here at the mall. This is where the hate comes in…
I applied for a job because I loved Lush so much! And my bubble of Lush Love was burst. I had a very negative experience with the people opening the store — a very large lack of respect for me and for my time. So, I didn’t go for a long time.
Finally, I needed something so I ventured back. The staff at this location was very friendly and helpful — sometimes a little more than necessary but no one can say that they weren’t greeted for sure.
Ok so fast forward to last Friday. At work we have adopted 4 families for Christmas. I was looking for something I could do for the families and thought hey — who doesn’t need toiletries? So I gave the store a call and spoke with a manager — and I hate to say that I don’t remember her name. Anyway, I explained the situation and asked if maybe they had items that they couldn’t sell or that maybe had been damaged in shipping. With no hesitation, she said absolutely come in on Saturday or Sunday when I can get something together and pick it up.
So, Sunday I went in and they had a big bag with 4 beautifully wrapped boxes ready to go. I was thrilled. I am still thrilled.
So I am over my beef and I have to sing their praises.
Products: Very nice. Love the bombs, love the bubble bars.
Staff: Very friendly, very enthusiastic, and very generous.
Store: Very small store in a large mall but everything is laid out and you can find it.
And if you want samples — just ask! They will let you try before you buy.
Thanks, Lush. I am touched.
okaybye.

GUYS: Lush gift certificates are a no brainer for holiday gifts for the women (and possibly men) in your lives. The products use vegetarian ingredients and almost no packaging.
I was surprised when I moved from Portland to Overland Park that there was a Lush here! Since my wife misplaced her purchases from Oregon somewhere in our apartment we headed out to Lush at Oak Park Mall.
This Lush feels out of a place to me in a suburban mall as the Portland location was in a former record store with tons of personality. This Lush store has plenty of associates to help you but they’re not pushy at all. I didn’t get anything smeared on me or shoved in my nose.
TIP: The 1.5 ounce face moisturiser containers make great food containers for taking lunches to work.

I order online from this place all the time. Love it love it love it… Vegan, hand made, good smelling stuff that smells like a ’60’s boutique.
I decided to walk around Oak Park Mall, and to my surprise, there is was… the actual STORE… OMG. I knew the store was there, in the back of my mind. I’d seen it on the website a few months ago.
It is a bit over priced, but to me, the quality is received. They have the most awesome hand cream, it has real olive oil, and essential oils. Yes, it is 24.95. yes, as soon as I can have hand lotion with oils, I will be buying some. I’ve been using Jason’s Aloe Vera (cause of my diet medicine, and I can’t use anything with oils, and my hands can tell it.) I dipped my hands into the hand cream at Lush, and my hands feel entirely soft.
Their shower fizzies (that I break into several peices), smell really breath taking. They fizz quick, so I break them, and use them several times.
The honey lip balm, my mom almost had me order some for her, before I got her the lip balm at the store. I use the Happy Hippy shower gel, and was conveniently out. It smells of bergmont. Infact, the store smells of bergmont.
Their soaps are pricey, yes, but smell them. And try them. This is not Bath and Bodyworks. This is Lush Cosmetics. There is no other.

The hippie in you loves that everything here is natural and fresh. The girly girl in you loves all the delicious smells and how everything is so pretty. Your inner tightwad is not ever happy here because she knows you’ll be laying out some coin to get all the wonderful products you’ve sampled. I don’t listen to my inner tightwad here — instead I listen to my decadent self and just go with it.
This particular location was an unexpected find for me in the KC area. I am happy to report that it lived up to my other Lush experiences — which is saying a lot since I usually go to Lush in Santa Monica. Their staff was friendly, helpful and were knowledgeable about the products. I happily subjected myself to the standard hand treatment (mind out of gutter, you Lush fans know what I am talking about). I was also interested in some of the new cleansers. I appreciated that they gave me a good sized sample of one of the cleansers I wanted to try — they sell it by the ¼ lb. at $ 12, so if I am going to spend that kind of money, I want to really try it out.
Of course, I didn’t leave without grabbing a bath bomb (or two) — these are an essential for your bath-​loving self.
Overall — a great place to indulge your inner hippie, girly girl and decadent selves. Stay away if your inner tightwad wins over the rest of you.

What I really like about Lush is that fact that everything is all natural, but still has that ‘contemporary’ feel. Everything is handmade and is often preservative free (They also have vegan products and don’t test on animals). They have everything from hair products to ‘bath bombs’ –they’re like fizzy bubble baths you just drop into the tub. They also have ‘solid shampoo’ which is a disk of shampoo (instead of a liquid) for about $ 10 that you rub on your scalp. It is supposed to work just the same as regular shampoo yet is saving the plastic packaging it would normally come in. I thought this was a great idea, especially if you are travelling. This way, you don’t have to worry about shampoo leaking into the rest of your makeup bag or suitcase. AND, you can take it on your carry-​on if you are flying on an airplane.
Even though the products are all-​natural, LUSH is still pretty affordable, considering the booming market for these types of products. Some items can get up to $ 30, but that is often what you would pay in a salon for normal beauty products. Overall, although many of the items may look ‘weird’ by normal standards (less packaging; things coming as solids instead of liquids), I think that LUSH has really hit the target here. There is a definite market for these types of products, and they’ve commercialized it all over the world. This is a fun store, and you should check it out if you want a more ‘organic’ beauty routine.