Reflections Spa & Salon

Place is tucked away behind the Buena Vista Outlets but it is so cute and worth the find! Quaint but what you need in a spa, showers, sauna and a relaxing and peaceful environment.
I would definitely recommend the massages, especially with Erin. Staff is very friendly with setting up appointments and sales. They have some products (lotions and bath stuff) for sale in the front with a variation of different prices depending on what you are looking for relaxation.

I came in just to get my brows waxed. They turned out ok, nothing amazing. It was very tacky for the receptionist to ask to add a 20% tip. Also google sent me to a different hotel… So maybe just skip this place

After dropping the family off at the strip mall, I was in dire need of a wash and blow from all the gym and pool time. This place was right across the street and convenient. Definitely didn’t come because of the ratings, cause they weren’t so hot. But I’m a believer in giving someone a chance, so I gave them a shot.
The spa itself is beautiful. I’m a sucker for nice smells and a relaxing atmosphere. This was definitely a place you could kick back and relax at. I was a walk in, so I had to wait about 25 minutes for the next available stylist. No biggie, I had time to blow. So I had some coffee and fiddled on my phone until they were ready.
Nora was my lady, and she was extremely friendly and professional. She washed my hair very thoroughly and I have to admit she really did a great job. I did nothing fancy, just big brush blow with the flat iron on the roots to control my SoFlo Frizz Attacks.
She was great. Overall very pleasant experience. They were a bit pricey, but I expected that being they were a spa inside a resort. So I went with the flow cause I was on va-​k mode and needed the down time.
Not too shabby of a visit. If I’m at that strip mall again I’m pretty sure I’ll be looking for Nora next time ;)

My partner and I went to this salon today for a facial for him and an Island Massage for me. We called last minute the day before and they had no problem accommodating the time and day we wanted. They got us signed in and into the men’s lounge quickly. The robes and slippers were very soft and comfortable. My massage was excellent and the lotions/​oils used were great. He was very pleased with his facial. He said it was very relaxing. The dry sauna was very relaxing as well and they had a complete line of hair and lotions to use once you are completed. Then to top it off the have a nice comfortable lounge to relax in after its all done complete with water, sodas and cookies. Lastly, I thought the cost was very reasonable… with tip, we paid less than $ 225 total for both of us!

This spa is absolutely beautiful. It’s very clean, priced appropriately and the staff is wonderful. I have had several services here and have walked out completely relaxed after each service.
I highly recommend this spa to anyone in the Orlando area… you won’t be disappointed.

I had a seahorse plunge, which is a soak followed by a massage. They didn’t fill the tub up all the way, and the bubbles were very jarring. There was no headrest on the tub and the sides were very hard. We were supposed to have our choice of three different soaks but they didn’t ask which one I wanted and just dumped some scentless mixture into the tub. I wasn’t relaxed AT ALL by the soak. The worse part was that this service (we found out afterwards, of course) was $ 65 more than just the massage, so we basically paid $ 65 to sit in an uncomfortable and shallow jacuzzi tub for 20 minutes.
The woman talked during the first 20 minutes of my massage, asking me about our trip and what we were doing, and about some of the places I’ve lived. I’d told her that I would like her to work the muscles a little, but not go too deep (not a fan of deep tissues massages). There was no consistency… sometimes she went really, really light, and sometimes she went so deep it hurt. She would work the same area over and over and over again, nearly rubbing my skin off. Again, not very relaxing.
Their robes are HUGE… mine was practically falling off… and their «slippers» are rubber sandals. When my massage was done, even though I had another hour to wait while my husband had his massage done (apparently they could only do a couple’s massage for more money, or go one-​at-​a-​time) I changed back into my street clothes because they were more comfortable than the robe and «slippers».
There are lots of toiletries, even razors and «that time of the month» products, as well as saunas in the men’s and women’s «lounges» (the locker rooms) which is nice. Some of the toiletries dispensers obviously hadn’t been cleaned in a while and had dried lotion and soap gunked up on them. I banged my toe up really bad when I walked in the sauna. There was a slight step up onto the wood slat floor that I didn’t see because the lighting was so low. The sore toe ruined any relaxation I’d gotten from the massage.
Their «relaxation lounge» looks pretty… it’s got several shelves surrounding what looks like an aquarium… but looks are deceiving. The «aquarium» you see in the nice photos on their website is just a bunch of fake coral… no fish. The seats are barely padded, like a booth in a cheap restaurant, and are, again, not very relaxing.
Seeing a trend yet?
To add insult to injury, unlike most places (where you can discreetly add a tip amount of your choice when signing the credit card slip) the woman checking us out announced that it was «customary to add a 20% tip for satisfactory services» and asked if it was okay to go ahead and add that 20% tip to your bill. So if you didn’t think the service was satisfactory, or at least not worth that much money (after all, the tip came out to over $ 60 in addition to the $ 140 per person we paid) you had to declare as much in front of everyone, and go through all that rigamarole, instead of just paying for the service, giving a tip appropriate for the level of service received, and moving on with your vacation. Yet another thing that completely ruined the relaxation.
All-​in-​all, not only would I not recommend this place, I truly regret coming here. We wasted nearly $ 350.