Stadium Nissan

Had a terrible experience in service. The advisor who assisted me didn’t care about assisting me. Felt like the whole conversation he only looked at $ and not my problem. I’ve had my car about 1 ½ years and I have constantly had break problems. First was told it’s the type of car and would look at them and second time they looked and said their was air in the line and replaced a few things. Third visit they said the exact same as the first. Today was told that breaks aren’t under warranty and just to inspect would be $ 60+. Was told that it’s probably my break pads just wearing down and that they don’t make them like they used to (had a new Toyota for 8 years, never had a problem with breaks). Told him how service just did some work and his response was that they never should have done that since that wasn’t in warranty. Fast forward to my car pickup and I see on my receipt that there were 2 recommended items that I was never notified of. You know because it’s Saturday and they are busy. Ugh so frustrating. If it wasn’t for the Advantage Care I purchased this service department will no longer have any business with from me. I will be calling to speak to the Service Manager about this experience and this advisor.

I have been to Nissan stadium many times. I have never been treated so nice n with such a wonderful costumer service like I was treated by STEVE GUEVARA. he was really helpful and went out of his way to show me exactly detail by detail what I have done with my car. as a Girl I know nothing about a car just that it needs gas! But he was beyond helpful thank you. other time I don’t feel like asking anything else wrong or not sure about my car because it seams there in a bad mood but with Steve I sure felt like asking anything… hope next time we can request Steve to help out thanks again steve

OMG fist time to this Nissan location, what and EASY and wonderful experience it’s was! When you get there you have to ask for STEVE GUEVARA, He was such a pleasant and knowable man. This guy knew how to take care of us and made us feel important and like we mattered even though we felt so confused and had no idea what to do, we explained our needs and he knew EXACTLY what to do more!!!

Excellent service I bought an almost new looking car it’s a 2010 toyota camry best car ever thanks to Joseph he help alot thanks nissan keep up the good work.

Oleg «The Russian» will take care of you… in a good way… he’s a straight shooter, no BS, honest and hard working /​service oriented.
If I would have known how great Stadium Nissan was to deal with selling my used car to them, I wouldn’t have bothered posting it online or trying to sell it myself for months…
I went online, got an instant cash offer from KBB, contacted Nissan and Oleg responded immediately via txt.
Dreaded going down to the dealership as I was sure I would have to hear all sorts of reasons why my car wasn’t worth what KBB said, etc.
None of that at all, they took a reasonable amount of time to check it out and gave me what I asked for my car, no BS.
They blew me away. I will be back next time I’m looking to buy or sell a used car or new Nissan.

Worst place to get your car service they tell you ur car is ready and u get here and you still have to wait for it

I went to this dealership to ask about a lease deal for a Nissan Leaf. The price that the sales rep quoted me was higher than what my budget was. So I said to him that this was above my budget.
His response was «Perfect, so I can go and eat my breakfast», then he got up and walked past me and back to his breakfast. He just left me there at the desk.
I did tell the manager and his response was what I expected the sales rep to do if the price was too high??? I pointed out that this isnt how customers should be treated to which he somewhat agreed.
I’m still stunned by this treatment. Btw I’m writing this from a VW dealership where I’m in the process of signing up for an egolf.

please read before you just drive down there…
Just to inform you on the bait and switch deal you guys pulled. last week i was a victim of a motorcycle accident. spinal cord injury of 9 hrs of surgery. it was a amazing to not be paralyzed and a blessing to be alive. i was contacted by 3 separate sales 2 over the phone 1 online confirming the vehicle was there. i was able to have my mom drive my ram (since i can no longer physically get up into it) and sister and her family drive their nissan which they service their vehicle there. when my family and i showed up today for the test drive we waited for an hour painfully. the Quest you stated was there was released to costa mesa nissan the prior weekend. you lost this family and my friends business. it is unfortunate. please for the future of your customers and not knowing their circumstances please honor them by researching and confirming with the truth.
thank you and god bless

Came in to sell my car and met with Oleg to proceed with the sale. Oleg is very knowledgable about cars and will do his best to get you a good deal. I recommend people see him if they ever plan to trade in or sell their cars.

We decided last week that we needed to take the first steps to buy a new car. Got online and started reading reviews and looking in to possible options. The one defining point we were looking for was that we needed to keep our base payments down to 280 and we needed enough rear passenger leg room for my 6’4″ 16 year old son.
After some reading, used TrueCar through our credit union to secure a «no haggle» price for a versa note. I was immediately inundated with emails and phone calls from a number of dealers in So Cal. I had 8 different emails + 4 phone calls from one dealer alone! I was quickly starting to regret clicking through on the site. The phone calls were uncomfortable and rushed.
Stadium Nissan, however, sent ONE email and followed up with ONE phone call. When I talked to him on the phone, Joseph Zepeda simply thanked me for reaching out and invited me to come in at my leisure. He did let me know about the «deals» going on at Stadium and warned me that it would get busy, but to feel free to come in at any time.
We decided to go in and check it out and we were pleased to find that we were not surrounded by salesmen upon arrival. The group of salespeople waited for us to approach them and we were welcomed cheerfully and asked if we needed any help. That was it.
Joseph patiently listened to our needs and did his best to show us additional options. He never pushed the higher priced options on us and simply allowed us to check out the vehicles and discuss the options.
Long story a little bit less long, Joseph was able to get us into a little bit nicer car at a much lower interest rate and payment than we were looking at. We got our needs met and still met our budget.
Buying a car is a crazy process. Everyone thinks they’re gonna get screwed and everyone is looking for the best deal. I guess that’s true, but it was a pleasure to go through this process at Stadium. I look forward to continuing to do business with Stadium Nissan. I trust that they will continue to live up to a high standard.
Stay tuned.

Came in looking for a car, I was greeted by Joseph one of the salesmen. Very friendly and helpful in helping me find a car and showing me around. Ended getting the versa note (stick shift) very happy with my purchase. Both Joseph and Omar are great guys they are helpful and know how to close a deal. Thanks guys hope to see y’all soon. :)

Just like Evander Holyfield… Stadium Nissan is the «Real Deal»… I was out in the market to upgrade my 2005 6 speed 350z to a 2016 6 speed 370z, and boy i am glad i bumped into Charlie Tuna through their website. I previously tried to deal with Buena Park Nissan however they failed to commit to their customer service and great car purchasing experience and lacked pride in what they do. (FYI, Charlie and stadium are not the type to harass you, you need help, they’ll help).
Made my big purchase this past Tuesday and all i can say is DAMN that took awhile! Meeting Charlie, he was an easy going guy who wasn’t out to chase me but to help me with my situation. Stadium did everything in their will power to work with me to get me the best possible deal on the car and guess what, THEY DID and more!
I would also like to send a special thank you to Omar (My Financing Processor) who not only worked with me but took care of me and gave me a good perspective on protecting my investment with the extended warranty coverage. No its not a waste of money, its a waste of time and money when you aren’t protecting your investment. I also would like to send a special thank you to Marco (internet sales) with his help in getting my car.
Overall my experience with Stadium was great and they do pride themselves as a great Dealership. Take it from me, do your research first and then head to the dealership. I can guarantee you this is the only dealership in Orange County who doesn’t have 100 salesmen ready to flock you once you get out of your car. They let you walk, breathe, and shop. When you are ready, they’ll be ready to help.
Thanks again guys! I hope to continue business and hopefully get a GTR with you guys when that time comes! =)

All the haters on Unilocal did NOT see Charlie.
Charlie Tuna helped me buy a cargo van for my business. Purchasing from Stadium Nissan was a great experience because of him. He was helpful, informative, knowledgable, quick to serve and NO NONSENSE!
He did everything he could to make me comfortable, at ease and the experience fast.
The Costco auto program sent me to the Irvine Nissan, but they never called me or emailed me. I even left them a voicemail.
Charlie Tuna gave me the deal I needed, so I did not have to waste my time with Irvine Nissan. He let me have my cake and eat it to. Thank you Charlie!!!

Good deal, had the right car.
When you go, ask for Jose Roscoe Orozco. He reads people well and is patient. Advocates for the deal. Bought a car with him, he really took his time to explain the features of the car and never tried to sell me something I couldn’t afford. Have me a fair price and even brought it down below what the sticker was, and told me about a special financing offer that I could get (0%!). Super happy with my SUV.
Overall, I’m pleased, and I might come back to this dealer again.

I had a very bad experience here yesterday… If you look at my previous Unilocal I am usually a very easy person to please but unfortunately this business is not going to get my usual five stars. I went in to look at a used four runner and saw a beautiful Pathfinder. Basically to make this simple I spoke with one sales person who then direct me to a manager who told me one thing and the value my trade-​in then I asked him to call me sometime during The day to let me know if they can give me the monthly payment that I would like. I received one call that they could get me a $ 430 payment when I asked for 400 and I said I would come down if they could bring it down more. They never called me back so I eventually went back in to discuss it. Well when I finally went back and I had to speak to a different sales person. And a different manager. And they now change their mind would not give me the same amount for my trade-​in and the payment that they offered me turn into $ 590.
I have excellent credit, my credit was not the issue this dealership is not going to work with you they would not lower the cost of the car not even buy a dollar. They completely wasted my time and pulled my credit when I had said if they cannot have my payment around $ 400 I would not bother coming in. I recommend you do not use this dealership because they will not take a good care of you.

Our daughter took her car in two weeks ago for her final complimentary oil change. She had no problems the last two. But this time, we noticed some oil was dripping. I called and left a message with Melissa. 4 days past, and NO call back. I left a message of what my call was in regards to. Called today, and still got her VM. Called back to see if they can page her, they said their paging system was down. Receptionist transfered me to the Service dept, and still got a VM for another person. Almost felt it was worth to accept the complimentary service IF the service isn’t going to be good.

This place is great!
Charlie Tuna went above and beyond. He brought the contract to my house and delivered the vehicle their too! AWESOME! I will definitely purchase my next vehicle there. Thank you for making this usually timely experience a breeze!
Sincerely
Pete

Vote for Joseph!!! Last night I had a great experience buying a car from Joseph at Stadium Nissan. Talk about NO HASSLE. Most car sales people are pushy. This day I walked away from Universal for that reason. However, a friend recommended I checkout Stadium. Here is where Joseph not only listened to exactly what I wanted, but also made sure that my mother in-​law and I where comfortable while we waited for my deal to be reviewed by the GM. He took my concerns regarding pricing and financing and turn them into a positive for us. He made sure to highlight those features in the Versa we bought, that my mother in-​law would benefit from.
I will be referring JOSEPH and STADIUM NISSAN to friends and family.
Stadium your lucky to have Joseph in your team.
FYI…can’t wait to meet The Russian, I’ll bring the Vodka.

Oleg «The Russian» is AMAZING!!!
About a month ago I took my 2003 Nissan Xterra in for some repairs. Unfortunately, the repairs were going to be more then the car was worth. Stadium Nissan was very helpful in assisting me in finding my next car! Oleg was amazing in directing me to a great sales man Ryan who was extremely patient and helped get me a great deal!
I am extremely pleased with the service that I have received from everyone at Stadium Nissan!
Next time you are in the market for a car definitely recommend Stadium Nissan and ask for Oleg «The Russian»!

Joseph made our car buying experience really great. He took the time to answer our questions and address our concerns without making us feel forced into anything. We got a great price for our vehicle and are very satisfied with the whole experience! Thank you Joseph.

Grasias a Washington por su gran ayuda ke dios te bendiga siempre tu servicio nos gustó grasias por ayudar a ke nuestro sueño se hiciera realidad por ayudar por poner ese granito de arena nos vinimos contentos con nuestro nuevo carro Sentra lo recomiendo por su gran servicio por que hacen lo imposible en ayudarte y que te lleves un carro nuevo y del año estamos muy contentos y a disfrutar nuestro lindo carro y espero bolver a este lugar donde nos ayudaron asta ke se logró mil gracias Washington