Cancun Juice

I’ve coming to this Cancun for a few years now as I get my hair done next door. Usually the food is delicious and we love it! This last time though was a complete disappointment and the reason I will never return to this place.
We ordered to go (as we usually do) 2 Mexican tortas. For those who do not know it is carne asada, chorizo and veggies. I picked up the food, took it home and we tasted the torta myself and my Mother. The supposed chorizo in this torta was NOT chorizo but more like a Sloppy Joe meat that was soggy and gross. I called the restaurant and no offense but the girl on the phone sounded like she had no clue and I told her I was returning. I went back. The female at the register treated me like I was a liar and asked that I show her the issue. I showed her the meat they call chorizo and the soggy bread. She goes back and shows the manager. I was in shock when they come back and tell me they can only remake one because according to them «it looks just fine». I am the customer, if I drive out of my way back is because there’s obviously a problem and you don’t contest what the customer is saying when all you had to do was replace the food with something edible and the same as what we usually order and not be a$$holes about it and tell me they will only remake one torta. How dare you? At this point I am extremely angry and I did not want to make a scene because I felt it was disrespected and rude the way I was being treated. I asked her to just refund the credit card I used for the food and call it even. She has the gall to go again to her manager and this manager (who never showed her cowardly face) that they only approve to refund me back half of what I paid. This was a complete slap in the face. I told her do what you need to do and take your disgusting food. So not only did we not eat but we got cheated out of half of the money I paid for their crappy food. I told the salon where I get my hair done and they were also livid that they would treat people this way and they also are bot going back.
You do NOT treat customers as if they are liars and your job as a business is to fulfill the customers needs. All I wanted was my food to be corrected therefore that is what they should have done. They need to fire all the idiots working there and make their food like they use to.

The female manager is the awesome. Some idiot cut in front me and she pulled me to the side and took my order today. I appreciated that.

This place is clean and has an extended Menu, we ordered the Cancun smothie was delicious! Next time we’ll try the food. Customer service was good no problem, I recommend this place is different from the traditional food chain. Prices reasonable, clean inside and outside and the most important has an «A» from the Health Dept.

My favorite is the torta Cubana!
It is always fresh & delicious,
I recommend adding avocado & green salsa.
The best Aguas frescas is the watermelon!
Don’t forget the flan for dessert :)

Never coming to this location again!
I work at a restaurant down the street and we order from this location at least once a week! Their smoothies are great but their terrible customer service has lost them about 10 customers…
We ordered our Chamoyada’s like we do every «Thirsty Thursday». We get back to the restaurant and as soon as my employee stepped out of the car the bottom of the cup holder fell apart because they did not put it together properly. I immediately called them to see if we can come get a new one and offered to bring the old one to show we are not just trying to get a free drink. The cashier told me, «well normally if it happens in the restaurant we can get you a new one but since we didn’t see it happen and it wasn’t our fault (which is WAS their fault) there isn’t anything we can do. But let me talk to my manager.» She came back and told me they can give me 20% off my next order… I asked to speak to the manager. I explained we come there once sometimes twice a week and I would just like to exchange it. She told me they could get me a regular but even though I told her we paid for a large, she said that’s all they can do.
Customer service is a HUGE thing for me and this Cancun Juice completely missed the mark. My employees and I are definitely done wasting our money on people that don’t value their customers.

I’ve been coming here for years now, in the beginning the cancun salads used to have more chicken and more lettuce then actual spinach leaves, I paid extra because I wanted extra chicken on my Salad and they think they are smart by cutting up very small pieces of the chicken to make it seem like it’s alot, i don’t appreciate the dishonesty I usually write positive reviews but this was a bad experience, not to mention last time I was here my mother’s salad had pieces of black grease in it perhaps from the grill where they cook the chicken, I’m not asking for no refunds or anything I just hope this review helps you guys raise your standards again because right now they are dissapointing

Love the fruit salads here. Horchata is really good too.

Food is good… the service it terrible ! They have no customer service what’s so ever ! Spent 20 min trying to place a order but kept getting put on hold .
If you go in person you’ll get same ladies joking around with each other. And you wonder why they get the orders wrong? …
Definitely won’t be coming back to this place.

I love their bionicos and juices they provide. Even though it takes time for them to make the food and drinks, you know that they make it fresh as soon as you order it. Great customer service they are fast and efficient. I would defiantly recommend this place to friends and family.

This place has lots to offer. I ordered a chicken torta, chorizo huarache, and a chamoyada to wash it all down. Everything was tasty. Will definitely be going back to try some of the other juices and food. Best part for me was the chamoyada because it was mango and chile flavored with actual mango chunks inside!

I am addicted to their Cuban torta. My mom gave me her leftovers while she was visiting from Washington and ever since then I’ve been coming in a little too often. I can’t help it heir juice, and their food is delicious. No complaints.

I stopped in here street church for dinner fresh food. I ordered the Hawaiiana because it came with cottage cheese. I thought it was going to have a lot of cottage cheese, but they served it on the side. Still, the fruit salad was plentiful and delicious. It was my first time here, so I didn’t know what to expect, but I was pleased. The horchata was a little sweet for my taste, but I’m sure many people like it that way.

Great food, but poor customer service… I work about 6 minutes away and only have 30 minutes for lunch, i call and order over the phone but there’s always one lady that likes to cut me off in the middle of my sentence and never takes my order right, its frustrating having to get there and explain my order all over again and have to wait until they get it right. The food is great but in customer service they get 2 stars because of her… Sorry

It took more than a half hr to get fruits n milk shake with only a few in line, and their milk shake was diff. Quick run to grab milk shake went beyond my expectations, but fruits n milk shake were both
good.

This place is everything! The juices and food are so fresh and yummy! I usually get the cancun juice (minus the coconut).
Their food is delicious, over the years I have tried a bunch of items. My favorite is their bean and cheese burrito– it almost has a garlic taste. So good. The steak tacos are legit. The chicken torta is melt in your mouth yummy! My bestie likes the nachos which I’ve picked off of and they are super yums too! They use great ingredients and you can taste the quality in their food.
The service is always friendly. As the food is fresh, fresh, fresh– it can take a little longer than some places to come out. But, it’s worth the wait! I typically take it to go, but they do have indoor and outdoor seating.
*The missing star is because the juices need to come in 2 different sizes. The only size they offer is huge (in my opinion), I can never finish it. It’s great to share though. But, I’d love to have the option for a smaller one.

I’ve only been here twice but I must say I am a fan of the different smoothies and can’t wait to try other ones. They also have Mexican food and I just recently tried a carnitas tostada which was delicious!
The fave drinks so far are:
–Konga smoothie that has a delicious taste of papaya throughout!
–Chillyone is a little more on the tart side but so refreshing. It has lime, cucumber, pineapple and watermelon! This is a great for a hot day!
–Cancun smoothie is deliciously sweet with bits of coconut pieces throughout!
I wasn’t a fan of the strawberry licuado. It was warm and not creamy but thin. Flavor was just okay. They have lots of other drinks I’m looking forward to try though!
The carnitas is seasoned great and it was juicy! I had a tostada which you can tell the shell is made fresh! It has beans, meat of choice, lettuce, tomato, cojita cheese and avocream! They have a side bar with two salsas, one creamy and one green, limes and jalapeños. I really didn’t care for either of the salsas.

Cancun Juice successfully proves each time that every item on their menu is completely fresh! From their produce used in their fruit salads to the meat in tacos, everything is top quality!
FRUIT SALADS: are my favorite items on the entire menu due to the succulence in every fruit used. My top one would be the
–Hawaiiana: with a mixture of vibrant fruits such as Apple, Pineapple, Banana, Strawberry, Cantaloupe, Papaya balanced out with Granola, Nuts, Raisins, and Coconut toppings! Cottage Cheese and Honey are provided on the side. For only $ 5.40, this huge healthy choice satisfies with its juiciness in every bite!
RECOMMENDED:
–Chicken Tacos: As simple as this choice sounds, it’s not! The chicken is completely tender with a layer of onions and cilantro sprinkled across the top with a spicy sauce in the mix, simple is far from what you’ll taste!
— Carne Asada Tortas: taste like a delicious Mexican spin on the Cheeseburger except with Beans and thicker roll of bread. Jalapeños, Onion, Tomato, Lettuce, Avocream, Chipomayo, and Cheese come to together to create one appetizing Mexican Sub!
Cancun Juice isn’t like a typical restaurant that reheats their food. They genuinely put effort into prepping their food making sure everything on their menu is top quality! Nothing but great prices and delicious choices!

Food is absolutely delicious and very well priced — however, good luck placing a phone order!
I was on hold for over 15 minutes and the cashier didn’t bother to even come back to the phone and check up on me. I decided to just walk in and place the order in person and when I told the cashier that should put me on hold and never got back to me she just shrugged and said well I’m busy and I can’t answer phones right now. Ridiculous
i’ll take my money and business to another restaurant that has the time to take phone orders!

If you’re looking for a great place that will fill you up without breaking the bank, you should definitely stop in to Cancun Juice. Just know that service is on the slow side if you have limited time for lunch — they make everything to order and between the juicing and the cooking, it can be a good wait. It’s worth it in my opinion.
Foodwise, the torta is my favorite. I like the chicken and the carne asada the best. It’s heavy and they don’t skimp on the meat. You could definitely share it with someone, but why not go for the gold, right? The bread is nice and soft and there is a good ratio of meat to ingredients — it can get a little messy, so make sure to grab a hand full of napkins!
The quesadillas are also a favorite. I’ve only had the carne asada, but it hasn’t disappointed each time I’ve ordered it. Again, it’s big — so it works as a meal or a shared app among friend.
For agua frescas, my favorites have been the mango and the watermelon. They make each one fresh to order and you get your choice of small or large. I’ve gotten the big one the last couple of times I’ve visited, and always forget how much liquid they really are. I feel bad about throwing it away, but combined with a torta or quesadilla, it’s almost impossible to finish. It would be a great meal replacer during the day if you weren’t getting some other delicious Mexican cuisine to accompany it. No ice, all juice.
Seating is limited inside, and they have a good amount of spots outside for dining. It just really depends on the weather. Take out is always a popular choice.

Best tortas I’ve tried my entire life-don’t tell my mom that. Anyways, I’ve tried their chicken, carne asada, and jamon (ham) torta… which are all pretty darn good. I opt out for the jalapeños though-​my sensitive palette prefers the flavor that is in the chipomayo (chipotle mayo for those who don’t know).
I’ve also had there juices. Those are good too.