Edible Arrangements

The first and the last time i order here My moms surprise end up being disaster I pay for fucking delivery an she end up not getting nothing an I end up picking it up for her! That delivery guys didn’t know wat he was doing in the first place they suck!!!

Booker and Veronica saved my A$$!! Super courteous and prompt. Even when I wasn’t. Thanks for being patient guys. Definitely a please pure doing business and I’ll definitely be back

This company is awesome, wonderful people to work with, with the best customer service ever. Super friendly and they get the job done with incredible quickness.

Very friendly staff. Ordered it online and it was ready at the promised time. Can’t complain about that. Although, I didn’t realize you get a free chocolate dipped strawberry if you check in on Unilocal.Maybe next time…

Was over charged online and called to the location and was told that I would see the refund for the amount over charged in the next few days and never never did. Sent an email through the company website that hopefully will result in getting back the over charge. Honestly, it’s poor customer service to not follow up or through with what you say you are going to do for the customer from a business standpoint.

The best place ever. I needed a bouquet last minute and I was sad to find put they out everything away at 5pm. The wonderful sales associate I talked to was literally the nicest person and told me she would make it for me. Honestly she made my day! Thank you edible arrangements Tustin for being so awesome! You guys rock!

Perfect from start to finish. The girl who assisted me over the phone was extremely sweet and accommodating (I think her name is Kathy). She was understanding of the fact that the order was being sent to a school and needed to arrive before a certain time and she asked the driver to deliver it first.
I got a great arrangement with same day delivery and very friendly customer service. This was my first time with edible arrangements, but they definitely gained a regular. :)

Without a doubt this was one of the best surprise gifts my parents ever received. My parents are elderly and my father recently had surgery and I wanted to send them a «pick me up». They couldn’t say enough great things about the «Delicious Celebration». They explained how beautiful the arrangement was, how fresh and delicious the fruit was and how much they enjoyed the chocolate covered fruit. It brought them so much joy and my mother said it almost brought her to tears. They still keep reminding me how much they enjoyed it. I can’t tell you how happy your arrangement meant to me as well, just knowing how happy it made them. I have sent them other gifts before, like Omaha Steaks, but on the other gifts never did I get as wonderful feedback like this. I can’t wait to send them another arrangement soon. Thank you Faith for taking such good care of my order and getting it to them within 2 hours of my order and on a Sunday!

I had the Extravagance Chocolate Covered Strawberries delivered to my boyfriend’s parents as a thank you and unfortunately they weren’t home to receive the delivery. The delivery person called me and explained that he would leave a hang tag on the door and they would re-​deliver when they were home. They called later in the afternoon and the strawberries were delivered in about 20 minutes. I am extremely impressed with the professional customer service I received as well as how efficient their team was with deliveries. I will definitely be using them again in the future. Thank you for a great experience!

I ordered large Celebration basket the day before I needed it delivered for a birthday. As it was going to a business (bank) I asked that it be delivered before 10:00 AM, not knowing they didn’t start deliveries until 11:00 AM. They managed to deliver the basket at 9:30 AM to accommodate my request and the basket was beautiful and flavorful. Seriously, what a great gift and even better service. I’d recommend this product, from this location, for any and every event.

So my boyfriend ordered a delivery to surprise me for Valentine’s Day and they sent it the wrong day and wrong place… They called me to tell me that they were at my work, but it was close (I work at a school and we are on holiday for presidents weekend)… My boyfriend told me that it was suppose to be a surprise and they should have sent it to our place on Valentine’s Day…

Great customer service. Walked right in and was welcomed!
Got the $ 35 arrangement. Ordered when I got there and he said he’d take about 10−15mins to get it all ready for me. He literally did it in 5 mins! I didn’t have to wait long at all and that was great for me since I was in a hurry!
Arrangement was very nice, and the fruits were really tasty! The only one I had a problem with was the pineapple. Pineapple wasn’t juicy, and wasn’t ripe. Yes, I will agree with others when they say edible arrangements in over priced and we could make this at home. But seriously who has time for that?!!
Anyways overall, good customer service, nice place, nice arrangement!

Waited 10 minutes before even being acknowledged then another 5 before being helped. Worst customer service.

I ordered online at around 9 am for a 1200 noon pickup. I got lost a few times trying to find it. The navigation on my phone was wrong so check the location before using your navigation. Finally, I called the store and he gave me directions. The owner said he has heard that from other customers as well. Anyway, when I got there, they were so nice (knowing how frustrated I was in getting lost). He gave me a free sample of the fruit and a small bag of chocolate to take with me. What great customer service! Thanks, I WILL be back. :)

Love this place. I went in and needed something make quickly and they accommodated me so quickly!!! I greatly appreciated the help I was giving will be going here for every arrangement I need. Thank you!

Worst customer service ever at this location. The employees are rude and don’t know the company policies posted on-​line. I will never use this location again.

Wow — What a great operation! I placed my order online around noon and requested same day delivery — The arrangement arrive in less than two hours! The delivery person went the extra mile to get the arrangement to my son (who couldn’t get to the door) … I could go on and on —
bottom line is — a wonderful experience! Great bouquet — THANK YOU~!

This place is awesome! I walked in to place an order and then came back an hour later and it was good to go! I just picked up a Halloween arrangment to surprise the kids and treat them to a tasty and healthy snack. The service was good, and the product was great! Search for some Groupon deals, and it doesn’t get any sweeter than that!

My 200^th review and it’s a 5 star! Hurray!
Well, I was very impressed today. Everyone has probably eaten an edible arrangement but still people don’t buy them often. So, I wasn’t sure what to expect when I decided to check it out for a memorial service open house I was going to.
First, I went online and checked out the arrangements but I still wasn’t quite sure of the sizes of arrangements. I already knew that they do not have them ready made but I still decided to walk into the store for help.
Pedro was extremely friendly and helpful. I was happy to find the cooler full of arrangements ready for pick up. I was stoked because the two I was interested in where in there.
I got to see a small arrangement (which is a good size) versus the large platter of chocolate covered strawberries. He also showed me the book of options and containers I could choose from. I really appreciated his help because I just couldn’t decide.
I ended up getting the large platter of chocolate covered strawberries because we realized that there is always fruit bowls at memorials/​wakes.
I was worried about time but he said no problem he could have it ready in an hour and it was. It was a beautiful platter and I felt good about bringing it.
I walked into the memorial service open house and it was a hit.
First, the kids were excited about the strawberries then the adults saw them and then they were gone. It was nice to see my friend’s family and friends enjoying them.
My hubby and I both got to try them and they were delicious. There was a soft, thick layer of chocolate that was perfectly rich against the tangy strawberries. Yum.
I would highly recommend purchasing the chocolate dipped strawberries here.
Second, once we walked over to the food we saw an enormous edible arrangement already there and a bowl of fruit salad. So, again we were glad we decided to go with the chocolate dipped strawberries.
This was a very good experience. I’m a fan.
Also, I saw some very cute arrangements that I know my hubby’s family would love.

The phone order taker was very efficient and friendly. We ordered the SpongeBob Bikini bottom bouquet and it looked great! The pineapples were really sweet, so as the grapes and the melons.