Avis Rent A Car

Love Allen he has the best Customer Service ever! This place is my go to when I need a car! Quick, Fast and Friendly!

Pretty disappointed with my experience here. The only reason I gave an extra star was for the guy working behind the counter. They do not inspect the cars at pick up or drop off therefore you are not liable for any damage to the vehicles, which is great if you’re planning to beat up the car, but it also means you may end up with a beat up car… They also don’t clean the cars. The one I rented was dirty on the inside and out. Stains all over the cup holders and what I think was bbq sauce on the steering wheel. Took me 1 minute to clean it up with some wipes, the fact that they don’t do that on their own is beyond me. Oh and this also means you can smoke in the car without a cleaning fee!
So if you’re a smoker, slob, and plan to beat the crap out of your rental car then this place is for you. Spend the extra $ 5 and go somewhere else for a better experience.

I reserved a car with Avis using my debit card and got a confirmation number. When I went to pick up my car at the Oceanside Blvd office they wouldn’t take my debit card. I showed them my reservation and the debit card with which it was made, but no luck. Avis straight up lied to me. I called Enterprise. They came to the Avis office, picked me up, took me to their office and got me on the road with a car in 15 minutes. I used the same debit card that Avis had lied to me about taking. The Enterprise office staff was fantastic. I got the collision protection only and wasn’t pressured to buy ALL the other insurance. After a flawless 3-​day rental and easy return, I signed up as an Enterprise Plus member. I’ll be using them from now on.

all I can say is They gave me the best service ever!!! You guys rock keep doing what your doing :)

Two stars for the location. Guys were nice and helpful. We had a problem with the first car tow dolly they gave us so we switched to a actual trailer to put the car on. So it all worked out thankfully.
The budget company in general deserves no stars. At. All! On our move from Oceanside, Ca to Marysville, WA we had a tire literally fall apart on our trailer just outside of Portland, OR. We were stranded on the side of I-​5 for over 4 hours waiting for a new tire. Over 4 hours on the side of a busy intersection. We were literally sitting ducks! We were lucky we didn’t get hit! My husband and I didn’t arrive home until 11pm that night. We called customer service today and they were not only rude but if no help. Never ever using budget again!

This staff is absolutely amazing here. Easiest and most pleasurable place I have ever rented a car from. Always willing to accommodate unless it means the next customer will be inconvenienced, that means if you’re looking for a bigger car than you booked, they wont punish for wanting it. I’d run out of fingers and toes if i tried counting how much they’ve helped me out, literally. I have all the confidence in the world to say, even if you came in without a reservation looking for a car that day, they’d treat you how they would me.

Excellent experience — great customer service and quick and easy checkout. Will take this location over any other Avis locations, even if I have to drive further.

So I booked a rental online threw Avis which I’ve done plenty of times where I live (Central California), I read the online agreement about prepaid transactions regarding the deposit. Online it stated when prepaid, the deposit is $ 100. So I went in and from the moment I walked in, the guy sitting at the counter just seemed iritated that someone came in (probably because the sign on the door says Will return in 15 mins). Anyway he asked if I knew the policy for the deposit and I said yes and repeated what I read online. He then stated that they would need to run a credit score to determine if I was eligible to rent a vehicle from them. WTF? Are you serious? What does my credit have to do with my driving? He stated Oceanside had a higher standard than San Diego and blah blah blah whatever BS he continued to talk. Excuse me I didn’t realize there was a discrimination standard for one city to the next. I have rented from Avis in Bakersfield, Visalia, San Diego, Chula Vista and NEVER EVER HAVE I HAD A PROBLEM! NEVER HAVE I BEEN TOLD A CREDIT CHECK WAS REQUIRED TO DETERMINE IF I’M TRUSTWORTHY ENOUGH. I called the better business Bureau today and I am also looking into who I can report this to for discrimination, probably should call the local news. There is nothing in their agreement stating this ridiculous need to determine a rental based on my credit especially when you had no effin problem taking my money in the first place! That guy was rude and a plain jack a$$! Don’t waste your time with this clown! Avis is not a bad company but they definitely have a bad branch representing them. Find a different Avis since this jerk doesn’t even like to work or have business with his 15 minute sign.

Kyler and Allen are the best! a competitor had a better deal, but I came here, because of them. Thanks for everything guys!

This also is a budget truck rental if you can avoid the Vista Budget truck rental and go to Oceanside and see Alan he’s awesome!!! Apparently a lot of people would prefer working with this rental place in Oceanside rather then going to Budget in Vista very please with the service

This team of individuals has been SUPERB! Have used them a few times (so has husband) we are not from Cali so we have family fly out A LOT and need an extra vehicle. This team is professional and goes the extra mile!!! If you are military they take care of you. So if you are AD MILITARY — take care of the respect they give us. Anyway this team has my business. Thank you Mark and Company!!! FIVE STARS HANDS DOWN.

Definetly never coming back again. When we rented our car it was all great. The used one of my cards to make the reservation and the guy swore that I could pay using a different card (I had to use a credit card to make my reservation but I wanted to pay with debit)
When I went to return our car the lady in the front desk told us that we it was been already charged into my credit card (witch I never gave permission to use) and she spoke to us in a very rude way. Now I have a lot of problems with my bank because of this. Worst car rental experience ever.

My husband’s company recently switched to Avis from Hertz. We have had nothing but good experience and professional, courteous treatment from the staff. They try hard to accommodate your needs and the car selection is excellent. We rent from here several times a month and cleanliness has never been a problem.

I can’t say enough good things about this location! Every time I use them they have exceeded my expectations. They are friendly, polite, and on top of any concerns I may have. I strongly recommend this Avis location to everyone!
Elizabeth Sayles

Almost didn’t go here because of past Unilocal reviews, but they were above and beyond helpful to us. We dealt with 3 different employees and had an overall fantastic experience. Maybe this location was having troubles previously but they have been more than resolved.

I found this place by accident. I went to the avis on emerald dr. in vista and had a horrible experience. We waited for her to come into the building for several minutes and when she did, I could tell she was irritated. As a first time renter, I had a few questions and I asked one and immediately walked out. She quoted me over $ 500 and didnt ask how long or what car. I happened to be driving in the area by my home and saw the Avis sign. I decided to give it a second chance and I’m glad I did. The representative that helped me was Allan. He was extremely helpful and eased my anxiety of planning my cross country trip. He booked my rental and I got the same rate the same day of pick up without paying ahead. I even came back a few times before pick up to ask questions and to look inside the cars and he did not mind. I asked about discounts and he helped me get the cheapest price.
on the day of pick up, the car was too small so the other representative upgraded the compact to suv for $ 4 more a day but then gave a helpful discount as I only had the previous rate on my card. He also helped me chose between the suvs by looking up the mpg’s to help save gas. He too allowed me to look inside each car to see which was the best fit. There were two regular customers inside that even commented on how awesome they were.
When I returned the car it was so easy. I did not have to do anything but fill up the gas. No washing or vaccuming and the whole process took 2 minutes. I am overly happy with their customer service and I hope they are still around for my next trip. so much easier and cheaper than flying or taking a personal car.

I recently gt married– this required a move and I needed a moving truck to do so. I rented from this location and from the begging the guys here were outstanding, professional and courteous. After renting the moving truck and upon turn in I got to talking with the guys here and explained that I was looking to rent a large SUV for my wedding instead of a limousine, they explained that they could help and rented me a Ford Expedition. They were very generous with the rental and again their service did not disappoint. From time to time I have family come in from out of state and we all need vehicle rentals every now and again… This location has become my go to place for vehicle rentals in San Diego and there are many businesses that would be wise to learn from their great customer service.

I had a good experience here at the Oceanside Avis. I used a coupon and got a great rate for an «Intermediate» car. I reserved the car online and prepaid, I was asked if wanted additional insurance but declined the charge. I was not charged anything additional, after reading other reviews here I was really concerned about that. Both of the employees that I had contact with were polite and friendly. They were kind enough to give me a pass to park my car in the lot right out front.
The only reason I have given four stars instead of five is their rental car choice. I received a Mini cooper and the car was a bit dirty, the floor mat was stained from a previous rental and the steering wheel had some type of gunk on it. Maybe it was not cleaned from a previous reservation?
I’ve never driven another Mini Cooper before but the employee said something to the effect of «It’s made by BMW» honestly, I did not know what to expect. I drove over 140 miles and the ride was horribly bumpy. I know that all roads aren’t in the best shape but It made me feel as if something was wrong with the car. I just chalked it up to the Mini Cooper’s design and went on my way. The car was cute, fast, and otherwise had no other issues that I could discern.
I would rent from this Avis again, though, next time, I will pay for an upgrade. ^_^

I think there is new ownership…
The person in front of me was trying to rent a car without a reservation… or a DRIVER’S LICENSE!!! That man must have had the patience of a Tibetan monk to have dealt with a customer like that.
Well after the customer left the guy at the counter didn’t even speak ill of her. Super nice guy. Got me on my way with no hassle, no BS.

Well I haven’t given anyone a 1 star rating but the AVIS Rent A Car on Oceanside Blvd. pretty much forced my hand.
I had made reservations online for a weekend rental and included I would be renting the car at 8am. When I arrived Friday morning, I walked inside and there was no one there to help me. I triggered the door chime and waved at the camera hoping someone would emerge from the back but no one came. About 10 minutes later, the attendant cruises in the front door with his McDonald’s breakfast and coffee. He got me my car and even though I had reserved an intermediate car, he gave me a Hyundai Santa Fe. I didn’t need the bigger car and he didn’t ask if it was okay but I don’t like to complain so I took the car even though I knew it would cost me at the pump. There was a ton of dead bugs on the windshield as well. I still would not have written this negative review had those been the only issues. The true slap in the face was when I returned the car.
Stated hours on Sunday are from 9am — 1pm. I was at the AVIS office promptly at 9am along with another rental customer. Guess what? No attendant again! My ride showed up (and he was in a hurry) so we walked into Starbucks and grabbed a couple of coffees to kill some time while we waited. Once we had our morning caffeine, we walked to AVIS and the rental clerk (the same one from Friday) had arrived. I handed him my keys and contract and he proceeded to move my car to the lot and while we stood on the curb and watched, he moved other cars and checked mileage on other cars which I feel could have been done after he assisted me. When he finally made it back inside, he wad typing and writing and trying to fix a printer but said nothing to us. After a few more minutes passed, I asked him when I could get my receipt and why it was taking so long and he immediately got loud and defensive and said not to argue with him, I told him how poor his customer service was and how unhappy I was with the rental experience. Since my ride had to get to work and he couldn’t produce my receipt, I asked him to email me the paperwork and he could not do that either. I told him I would be back before 1pm to pick up the receipt and that it should be ready the moment I walk through the door. I returned a few hours later (another inconvenience) and he did have my receipt ready but it wasn’t entirely correct. I let it go though because I was through dealing with this sorry excuse of a man.
So if you are in need of a local rental, do yourself a favor and avoid this Avis location at all costs. They clearly have a complete disregard for their clientele by putting this yahoo as the lone employee on the clock. There is a Hertz Local Edition that is 1000% more professional across Oceanside Blvd and down a couple blocks that I had used in July and was satisfied.
I know I’ll never use this AVIS again.