Round Table Pizza

I have my little brother, niece & nephew over for the night & did not feel like cookin. So we all decided on Round table and ordered the Pepperoni & Bacon pizza (large) with wings. I ordered online and it said pizza would be delivered at 6:16pm. The pizza was delivered right on time (good). But the pizza was burnt & not hot at all. It was like they have is a pizza that has been sitting under a hear lamp to keep warm. It was gross the kids wouldn’t even eat it. I’ll never order from here again.

I thought that sanitation gloves were required when preparing the pizza. Employees walking in and out, and even outside and not sure if food area kept clean, or whether routine hand washing is occurring. We’ll see… but that’s gotta be some kinda violation right? Has anyone gotten sick?

They always run late on pickup orders. Buffet runs out of pizza and you have to wait– I mean wait over ten minutes for them to put out more pizza. The reason why I go to buffets is that I’m in a hurry. I will be going to RT in Alameda in the future.

Horrible. Always late. Always cold. Do not waste your money. Call pizza rustica in montclair.

The pizza isn’t bad, but this place gets only one star due to many people having their credit card information stolen when using their cards here, and having to deal with fraudulent charges and all that entails. I’m one of the victims, and the list seems to be growing. DO NOT use a credit card or debit card at this restaurant.

PAY WITH CASH ONLY!!! Over the past few months there have been over 30 incidents of credit card fraud pointing back to this location. I have personally cancelled 2 cards due to fraud after using those cards at this round table. OPD and the media is investigating. If you have used cards here. Check your statements for fraud purchases in SF and Emeryville.
Pizza is great and service fast… But DO NOT USE ANY CREDIT OR DEBIT CARDS HERE!!!

I like the pizza and the fact that it’s close to my house, but will only order from this Round Table under very specific circumstances:
1. Must have enough cash on hand — my daughter, my partner, and I have all had our credit/​debit cards compromised after using them here. A discussion thread on my neighborhood mailing list indicates it is a huge problem at this location, and has been for a couple years at least.
2. Must order for pick-​up — stated delivery times are basically the start of a one– to two-​hour delivery window.
3. Must order before 6 p.m. on a weekend, or any weeknight with a big game or other television event, or pick-​up times are as unreliable as delivery times are every night.

Order my pizza on grabhub around 4 and didn’t get my order till like 6. They kept telling me is was on the way but I didn’t see any

Honestly (no pun intended), I don’t know what their issue is. When I order delivery, they are fine. However, pickup orders are almost always an issue. I order online for pickup, but they consistently screw up the order, or do not have it ready when promised. I order a medium chicken and garlic, they make a small Maui Zaui (not sure how you screw that up). But it gets better. They remake it, AND IT’S WRONG THE SECOND TIME. If it happened once, I’d give them a pass, but it’s been at least three times in the past six months, and always with pickup orders. So I get to wait for another 15 – 20 minutes while they make it the way it should have been done the first time. If I am going to spend $ 20+ dollars on a medium pizza AND come pick it up, the least you can do is make it correctly.

We dined in and were very pleased.
Re: kids – every year RT gives Oakland public library free coupons for the summer reading program. Big props for supporting reading!
My kid got her free personal pizza (pepperoni) Loved it!
Service: good… everything came out at different times (wings were last), but it worked. Kid was fed first!
Wings: hot, yum!
Pizza with white garlic sauce: recommend this for something different! Came out piping hot.

They are always busy because it’s the only place around the neighborhood to go. I have had many decent round table pizza’s in other areas but this Round Table is under performing. I believe they need to cook the pizzas in a hotter oven and keep it in longer. NUMEROUS times the pizza seems under cooked and doughy in the middle. They need to start asking customers how they like their pizza?

I seriously don’t know why I keep calling them but this is the last time. So. Slow. And they just cannot be bothered to care. It used to be one of the few delivery options in the Oakland hills, so I guess I got used to it. But I’m breaking the habit now because I’m clearly an idiot, but even an idiot can wise up eventually. PS the food isn’t even that good!!!

The last honest pizza, more like the last place I’m calling. I live in Oakland hills and I understand it takes a while to get up the hill but 2 hours is excessive. I was put on hold for 20 min, and this rude teenage girl didn’t bother to take my order. Why do they hire unqualified bitchass employees? I swear, I almost drove over there and flipped the tables. I sent the delivery man back because he was about to overcharge me because he drove up my hill and it used up a half gallon. In the end I ordered from cybelles pizza in the village. I wish I could give this place 0 stars. Don’t support this lousy business.

The worst. Customer service is awful. A bunch of teenage assholes who act like an inconvenience to take a phone order for pizza. Literally put on hold 4 times!

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There are a lot of pizza places around here, and RT is on the more expensive side so I hadn’t ordered from them prior to today. I just had this mad craving for Parmesan Twists so I bit the bullet and ordered from them off Grubhub. I winced at the total. Over $ 30 for a small (yes SMALL) 2 topping pizza, 3 twists and a cheesecake. 15% tip included. The suggested wait was a little under 2 hours, which on a Monday night sounds ridiculous, but I wanted those twists. It actually came in about an hour and a half. The pizza tasted good. Maybe it’s just me, but the twists seemed really salty. Now I’m in bed watching Netflix and feeling sick to my stomach. If I got food poisoning the rating will go down to one star. Overall, I just think there’s better deals for the price.

Thank you Mellisa for your help apparently the other two won’t deliver in my area it really gets on my Nevers that want some pizza and I have call several round tables

Worse round table pizza ever. Waited damn near 2 hours for delivery and got put on hold for 10 mins rude ass staff and the pizza driver tried to sell me the pizza for $ 5!!! I sent that delivery man on his way. He said he was the only driver.
These people are a joke! So now we will order from Lane Splitters.

The last honest pizza, no delivery man!
Friday at 6:00pm on HWY 580!?! Delivered in an hour with 5 min to spare. He must have taken the surface streets to beat rush hour!
Prompt, hot, and courteous delivery. It’s RT pizza, so the pie is consistent. Hot Wings so HOT, I had to leave them be to cool down! Kudos that it was delivered on time as promised. Yes, a might tip to the driver!

Congratulations to this Round Table location for supporting local businesses! How do they do it?
* They don’t answer their phone
* If they do answer the phone, they put you on hold and don’t pick up
* They accept web orders but don’t fill them. You’re sitting around waiting for over an hour for your order? It was never coming. And they don’t care.
* If you miraculously get them on the phone and get them to fill your order (because you order a pizza at 4pm on a Tuesday), the order is usually wrong
As I’ve gone through the above experiences, my conscience continually tugs at me: Why did I chose this place over my local mom-​and-​pop pie house that appreciates me and is polite and fast and friendly? It’s like picking the guy who doesn’t look you in the eye and doesn’t wait for you to get in the door over the guy who brings you flowers and thinks you look pretty without make up.
So this mountain chain is clearly overwhelmed with business and doesn’t need yours. And I have to guess that local pizza parlors benefit hugely from this Round Table location’s buffoonery — and all in all, that ain’t really a bad thing.