McDonald’s

Went their for breakfast today. When I went to place my order the person didn’t even say good morning or anything. When my order was giving to me again nothing was said, when I asked for some sugar for my coffee it was given to me with an attitude. I noticed not one white person worked their. In the dinning room some employees were laying across tables sleeping or laying across tables playing on their phones. I didn’t feel comfortable being their a lot of racial tension. All black women workers with a bad attitude.

4 out of 5 times i get sent to window 3. Speed it up mcdonalds. I stop here only because its supposed to be fast and convenient before work but I’ve been jn that line for 10+ minutes way too many times

Simply put: don’t go here. Took 7 minutes to receive a coffee and hash brown. Must have high turnover since every time I go in somebody new working there at the counter. Very little accountability and don’t let the expensive look of the interior disillusion you into thinking this place is great. I’ve been to many McDonalds all over the world and this one is by far one of the worst as far as service goes.
If only the executives could spend a few of their precious minutes and actually have a meal at this place they would fire the entire staff and realize what a joke of an operation it is.
Just as the other Unilocaler indicated, it is sad.

Take the «fast» out of «fast food» at this location.
Even drive through was at a slow speed for one sandwich. No apology when eventually the food arrived. When I asked questions about their menu and answers were in a rude tone as if I should know the answers. Don’t like your job??? Quit or don’t take it out on your customers.

I stopped by this McDonalds to buy a Happy Meal, as I’m collecting the Minions toys for my godchildren. I have yet to see a McDonalds more decorated in Minions — they were all over the drive-​through, and through the windows I could see several 8-​foot Minions made out of balloons. At the drive-​through window, there was a sign noting that the only way to get a Minons toy was by buying a Happy Meal.
That’s why I was more than surprised to receive a Happy Meal in a regular McDonalds bag, with a How to Tame Your Dragon toy. I’ve been to other McDonalds who put up a simple sign, computer generated or hand-​written, when they’ve run out of the current Happy Meal toy… so why couldn’t the McDonalds at McDonald Headquarters do the same???
I went inside to speak to a manager. The manager confirmed that they were out of Minions toys but could not give me an explanation for why they weren’t doing anything proactive to inform customers before purchases were made. I told him that I would have gone to a different McDonalds if I knew that this one was out of Minions. He told me I could look at the other toys he had available, but offered nothing else. I informed him that I wasn’t interested in other toys — nor was I really interested in McDonalds’ food — — I came her for a Minions toy.
I will never return to this McDonalds and don’t recommend it to others. There are plenty of other McDonalds out there who do a much better job of being forthcoming with customers about what they can and cannot offer them.

I almost never go to fast food places but this morning I was famished and it was 5 AM. It was brilliant and I was just in the drive-​thru. The service was prompt, the people were friendly and it wasn’t riddled with a thousand non-​english speaking mexicans. I would go back just because everyone was so nice. I had to wait a couple minutes and the really nice guy at the pickup window must have said «I’m sorry.» 5 times.
The food was terrible, as expected from McDonald’s but it was hot and fresh. If you like eating the food at McDonalds on a regular basis, you’ll love it.

Worst service EVER! Not joking it took us 35 minutes to get a coffee and over an hour to get a burger a fries!!! I can not believe many one would every go to this location. I know it’s just mcdonalds but how hard is it to get a burger. What a joke! Will never be eating mcdonalds again because the horrible experience I had. There was bums sleeping in every booth. I don’t come to a restaurant even mcdonalds to expect to see bums! And then the food was terrible!

This is kinda sad, I was expecting more from the McDonald’s right IN THE PARKING LOT of McDonald’s HQ.
Front counter/​ordering went quickly but it still took forever to get my order, and when I went back up later to get a shake to-​go, they never called my number and I had to get them to make it because they never made it.

Well my morning started out rough today! I work close by the McDonald’s in Oakbrook and decided to stop by to get coffee for my coworker and I. Unfortunately my coworker did not get to enjoy her coffee because there was a fly in it, thankfully she did not take a sip of it yet. However that’s very disgusting and now I’m questioning my coffee! We tried calling the location to let a manger or someone know about it but no one answered the phone for about 2 min of us calling. This is unacceptable I will not return to this McDonald’s!!!

The breakfast steak on toasted english muffin with fresh grilled onions, cheese, fresh cooked egg and montreal steak seasoning is excellent and affordable. The café lattes are very good, much better than Dunkin and much less expensive than Starbucks. Quite a revelation.

I haven’t been to any Mcdonalds outside of the state, but this Mcdonald’s is one of the best in IL in my opinion. The environment was clean and the customer service was awesome. The only downside is that there may be too many customers, which means the food takes longer to prepare.

Worst McDonald’s I have ever been to. First I get a coffee full of grinds and now I get a large eggshell in my McMuffin. You’d think with corporate right next door that they’d be amazing…

Basically, I love this McDonald’s. It is probably the best McDonald’s in whole Illinois. Two floors, comfortable booths, free & fast WiFi, very modern decorated, having a small fireplace, more TV than sports bar (Lol). Staffs are very friendly.
The only thing I don’t like is the food. All high in calories… However, I do like the fruit Oatmeal. Warm and delicious, perfect for breakfast.

Not normally would one give a McDonalds location 5 stars but this place deserves it. From warmth, speed, cleanliness and ambience, this is how all McDonalds should be.

I can’t believe I’m giving McDonald’s five stars.
I recall saying on several occasions that I would never give McDonalds a five-​star rating but I guess I should never say never.
Two floors, a little café area/​lounge, free wifi, more televisions than a bar (!?), a little fireplace, a very modern and comfortable atmosphere, fast and friendly employees, modern outdoor seating, no children’s play area (aka: no screaming kids), and very clean. I could stay here for hours, working on a computer or reading a book. THIS is how McDonald’s should be.
The only bummer is that the food is still the same as every location: highly processed and unhealthy. I heard they had a ‘secret menu’ here but I forgot to ask about it. It’s too bad this couldn’t be some kind of ‘healthy’ McDonald’s. Oh well. It is what it is. And still worth five stars.

The apocalypse is nigh! I am reviewing a McDonalds AND 5-​starring it!
This is the fanciest McDonald’s ever, though. They don’t just have wifi. They have a wifi *lounge.* They don’t just have bathrooms you can use without getting a key. They have *clean* bathrooms you can use without getting a key. There’s not just regular McDonald’s food but test menu items other locations don’t feature. Secret food!
The employees seem friendlier than your average burger slingers. There are flat-​screen televisions in the dining area. My coffee was actually served at a normal temperature. There’s excellent light throughout if you feel like sitting and reading as you consume your heart attack sandwich. The coffee house-​style beverages are surprisingly good. The pumpkin spice latte stood out in particular.
I haven’t been to a McDonald’s in at least a decade, but I think I might not wait another ten years to come back to this one for a cup of coffee. (Still not going to eat the food, though!) If you must visit a McDonald’s, you should visit this one.

We go out of our way to avoid eating at any McD’s, mostly because it is unhealthy.
To make a long story very short: the drive-​thru clerk/​service was horrific! I have never heard a woman be so rude to a customer (my friend, who was buying a kids meal for her daughter).
Avoid this place. There are so many good restaurants in Oak Brook along 22^nd Street/​Cermak Rd.

1 star for excellent friendly & professional staff, efficient;
1 Star for great location, easy entrance easier exit.
This IS McDonalds afterall, I feel as though I’m ingesting corporate science experiment masquerading as friendly food, but we’re NOT FOOLD!

If you must have McDonald’s, this is the place to do it. Because of its proximity to headquarters (literally across the parking lot), the place is immaculate, the lines move quickly and the orders are rarely incorrect.
I once ordered an iced coffee without sugar or cream and it didn’t turn out correctly. I went inside and they quickly gave me the right coffee, along with a coupon for a free coffee later and their apologies. This is probably the best fast-​food experience you’ll get in America.

Wow! This is the best McDonalds I’ve ever been to. I got there at like 12:45 today, and the line was INSANELY long through the drive through. I thought it would take forever, but it went sooooooo fast. It was crazy awesome. I was amazed at the quickness of this place.
The food tasted exactly like every other McDonalds that I’ve ever been to, but the service was just ridiculously fast, which I think is very good. This is to be expected since it is in the parking lot of the corporate headquarters lol.