The Kevin Boland Insurance Agency

I recently purchased an auto policy through Cassie at the Kevin Boland Agency. She has been extremely helpful throughout the process and made me feel like I am a real person and not just a policy number. She has been very prompt with any follow up questions I have had, and I recommend her to anyone with insurance needs or questions.

A very efficient office with friendly, local faces. Zachary Turpin listened patiently to my insurance needs and clearly explained the application through the whole process. He was open to questions, offered suggestions, and finished the whole package in a timely way. I appreciated his followup a week later and honestly feel I can call them if I have any concerns. I also liked how handy and close they are in Novato and how nice the whole office is.

I don’t write reviews too often but after having a terrible experience with my Farmers Agent of 15+ years, I was compelled to leave Farmers or find a Farmers agent who could meet my needs. I was referred to the Kevin Boland Insurance Agency by the 800 # and the results were night and day. I look forward to working wit them for many years. Cassandra especially is great — she listened, found the answers to my questions, was professional and responsive. I’ll give them my other insurance coverage when it expires.
Based on my experience with Cassandra, I can only think the rest of the agency is just as professional and responsive, and not sitting around and just collecting commission on renewals.

It doesn’t get any better than this. Kevin and his team are just outstanding and go above the call of service.
James is remarkable with his care and professionalism. I can’t begin to comment how much James has helped my family and me with our needs. He always makes it a point to take care of us and I couldn’t be happier with the service.

I feel safer having got my family protected with life insurance. My agent Kevin Boland took his time with me and catered to my families needs. He explained things in detail and answered my questions. He truly cares about his clients. I would recommend Farmers Insurance in Novato. I can’t say enough about his staff they made me feel comfortable.

Kevin and James take care of the health care insurance for myself and employees. I own an auto repair shop and health care requirements just became tough to navigate. I went to Kevin Boland this September and he was very helpful in getting us the coverage we wanted at the best price.

Our agent James Johnston is a kind, smart and helpful agent. He is always on the outlook for ways to service us better and we get top notch personal touch. We like that he will answer any question no matter how big or small with practical advice and care. He is the reason we stay with Farmers as he not only represents the company but also lives in our community.

I have talked to both Janelle and James at this office and they both have been very nice and helpful. They made sure I got the lowest rates with my specific set of circumstances. Because of their help, I am able to afford coverage even with my low income. Instead of being confused with all the other websites on insurance, I just called them and they had the lowest priced quotes for me quickly. Thanks!

Kevin Boland & his team are top knotch !!! 5 ***** STARS in my eyes.
Not only has Kevin handled our Farmers Insurance policy here at our Auto Body Shop. After seen his outsanding Professionalism, excellent service I personally requested him as my Insurance Agent.
I have my Auto, Home and Life insurance with Kevin and could n’t be happier. His staff are so patient in explaining every aspect of my policy and what is best for myself and family. In time of need, when have a car accident, they are right there helping me through the whole process.
I will totally recommend taking the time out to see Kevin Boland Insurance as your future agent. This is a Agent that treats you like family not just a number. Years of experience and a great reputation within the community.

kevin the owner is very professional and pay attention to detail. i have three policys with. the whole office is great, they always returned my calls for any question. best customer service in the bay area.

«A+» service from Kevin and his team when I needed help with a water damage claim. After calling several emergency services companies only to be told no one could come out for several days, I made a single phone call to Kevin and two hours later someone was onsite to mitigate the damage (fans, heaters, etc.). Kevin was also great in guiding me through the claims process, from handling the initial filing to explaining what would and wouldn’t be covered. While you never want to have to make an insurance claim, it’s a relief to know you’ve got someone like Kevin to expertly help you through it. I should also mention that the experience with Farmers Insurance was quite positive, the check for damages was received within days of filing the claim.
T. Stein

Best Insurance agent for Auto Repair shops.
I have been attending meetings at the Automotive Service Council in California for 6 months, and many of the members and auto shop owners have been helped by Kevin. Not only is he extremely knowledgeable, but he’s not pushy and CLEARLY looks out for his customers with the personal touch. His primary objective is educating his customers, so that they may make smart business decisions moving forward. I highly recommend Kevin and his staff, as you will be happy with your choice.

Kevin is very professional and pays attention to detail. We have been with Kevin and Farmers for several years. Kevin always goes to bat for us when it comes to the best coverage at the best price. If we ever have a question or problem Kevin and his staff are there to answer it right away. In today’s tough economy you want someone who has your back and Kevin is your guy.

I’d give James 5+ stars for his thorough knowledge and helpfulness. Farmer’s is not the cheapest out there, but their claims process is excellent. When you make an auto claim, they get you estimated and paid quickly.
James is knowledgeable about all types of insurance. And Farmers, being a huge umbrella group company, has many different sub-​insurance companies. James knows how to compare the advantages of one company he sells versus another within the Farmer’s group, and he quite clearly can explain the details about why one company’s policy is better than another for your particular circumstances.
I use this agency to insure both my and my wife’s cars, personal homeowners insurance, as well as insurance for my apartment building. Soon I have to get a recommendation from James as to why and what life insurance policy I should get.
James, and his boss Kevin (I assume) know their business, and will bend over backwards to get you excellent coverage for the most reasonable rates available.
Nothing worse than a «cheap» insurance company that provides substandard service. Farmers is the opposite of that. Home, auto, commercial, renters, homeowner’s…they do it all, and when you have multiple policies, they give you additional discounts.