Kendra Cochran – State Farm Insurance Agent

Kendra Cochran is the greatest insurance agent I’ve ever met in my life. She is a top-​notch professional and you won’t get better service anywhere else. First of all, she’s an expert, so she can devise truly impressive insurance plans (the best suited for you that you’ve ever had in your life) that other agents wouldn’t think of. Second of all, she has no problem communicating what you need to know and explaining what you don’t know, so being her client means you not only receive the best policy but you can also comprehend it and will feel absolutely comfortable with the terms and the price you pay. Insurance policies can be a bit opaque at times, but Kendra makes things completely transparent for you.
Third of all, she is a true customer service professional. She responds almost immediately even to low-​priority questions. If I need any policy documents or auto insurance ID cards, I just search my email for «Kendra» and reply to the last message I have from her, with a request for a printout of whatever I need. It’s not necessary to login to yet another webpage and click on 5 different links to get ID cards mailed to you. It’s the very best service that you could ask for.
If I have any questions about insurance law, the answer is just an email or phone call away. If Kendra is busy helping another client, her colleagues are just as helpful and have access to your account information — there’s no need to wait for a call back.
I did my due diligence and worked with a couple other insurance providers and compared quotes, but found their prices to be fairly high and their customer service and responsiveness to be quite low.
Working with Kendra, I really got the best policy assistance, insurance expertise, and customer service that I could ask for. The result was I received insurance coverage better than I could’ve imagined at a price within my budget. She’s simply the best.

What a Team at this State Farm Office. Kendra, and her crew are amazing. I call and they take care of whatever we need to have done. This is the reason I switched over nine policies to her office. I wish every business had her integrity, and the willingness to help in any way possible. Thank you State Farm and Kendra Cochran. Will highly recommend to anyone that has every needed a great insurance company.
Karl & Ginger Kuhn

Kendra Cochran from State Farm is an agent that cares and gets things done for her clients! The recent storm created several emergency tree removal claims with damage to people’s homes and American Tree Experts was able to work with Kendra to take care of two hazardous situations immediately. Kendra is thorough, personable, follows through and deeply cares about her clients she serves. We highly recommend her as an agent and look forward to continuing our working relationship with State Farm.

I am so grateful to Kendra for her help with all of our insurance needs. From home, auto and life policies, she has covered all of the details and questions for us. Her customer service is exceptional… she is warm and caring and has a true interest in providing the best coverage for our family. If we ever have a question, she is quick to help us and always does it with great class and care. I’ve never felt this kind of attention from any other insurance company before! Definitely see Kendra and the rest of her State Farm team for all of your insurance needs… you will not be disappointed.

All I can say is WOW, what a relief !! I will say that I have been a State Farm home owners policy holder for years and my cars were insured through a different company. Neither company ever tried to bundle (I think that is the right word?) my policies until I met Jamie an agent at Kendra’s office.
Jamie actually asked me to come into the office and meet with her to discuss my options. Now granted buying insurance is as exciting as watching people get on and off the bus. I digress.
Jamie was understanding and flexible with my work schedule which was awesome. There was no pressure and I didn’t feel like I was being hassled by a used car salesman in polyester sport coat.
The day I walked into Kendra’s office, I noticed it was in a good part Novato, it was inviting, it was warm, and cozy. Jamie met me with a fantastic smile, a good hand shake and showed me around the office. I met a couple agents and then we got down to ME and my policies. Jamie and were able to bundle my home and cars and she educated me about ‘umbrella policies’ and their benefits. I never knew about an umbrella or how they worked. After hearing Jamie talk on my level I thought to myself, «What a great safety catch!» It was perfect for me. I left that office, ‘bundled and umbrellaed!’ And paying less than what I was paying before I came in.
I’ll tell you the satisfaction of having one deduction once a month rather than multiple per month is relieving, having a State Farm agent I can call and speak to, and I have the feeling that I have someone at the agency I connected with. That my friend really make me feel GOOD. Granted, I do know they are a business, I get it but man I felt really good when I left, I had a smile on my face and to this day I am able to stay in contact with Kendra’s State Farm office by email with policy questions and policy updates.
So…if you are feeling ignored by your current company or like your just a direct deposit to your current company, call up Kendra, she will take care of you. At least I feel that way.
Respectfully,
Mike

Lisa and Kendra at state farm are amazing! They help me get the best rates and make sure i’m well taken care of. They have been prompt and willing with every single one of my requests. They always explain everything and let me know exactly what i’m getting and why. Most definitively the best insurance agents out there.