Windsor Court Hotel

We stayed at the Windsor Court around Thanksgiving last year, celebrating a special occasion. Chose it mainly because it’s a luxury hotel in a great location. We loved every second of it. From arriving and getting out of the car, through check-​in, room service… everything, staff were attentive and friendly.
All rooms are suites so you’ll have no complaints about size, if size matters that is. The bed is enormous and was incredibly comfortable. The placement of the TV was a bit strange but given the doors to the lounge area, I’m not sure how it could have been done differently. The bathroom was pretty big too and well stocked. The shower was great, tall enough to fit my height and with a bench area to relax on too. Our view was down over the pool, across Harrah’s toward the Mississippi, nice to people watch while you’re cocooned in the room.
As I said, we had booked for a special occasion and the hotel didn’t disappoint. They provided a bottle of champagne and chocolate dipped strawberries for us to enjoy, which was a nice surprise.
We had one issue with breakfast the next morning when they were unable to meet a drink request but apart from that, it’s certainly five stars from me. It would be my first choice if we need a downtown NOLA hotel.

I didn’t realize how great this hotel was until I stayed at a comparable one down the road! From the size of the suites to the beautiful pool, courtyard and friendly staff, we won’t make the mistake of staying anywhere else in the future.

This hotel makes you feel like you are the prince of Monaco. The lobby alone is enough to let you know that you have arrived at a hotel that takes class serious. The service here is impeccable. The rooms are gorgeous. The entire experience of the hotel is of class and luxury. They have a spa located in the hotel that is five star. There is a good gym on the fourth floor. I don’t quite agree with the layout however. The fact that there is good free weights and elliptical machines makes the gym very usable. It’s in the heart of downtown but three blocks away from the French quarter. If you’ve got the money spend it at this hotel you will not be disappointed.

Surprisingly I am rating this place a 3. I expected a bit more from a hotel that cost 1,400 for 3 days and for a honeymoon. We told them several times how excited we were to come here for our honeymoon and go to the restaurant across the street August. Upon arrival the clerk didn’t congratulate us or offer any information on the hotel (wifi, pool, bar, anything). Expected to see something nice like an upgrade or small gift only to be welcomed by a dark room and overpriced menu for anything extra. Decided to order anyway since we traveled all day to get there at midnight and didn’t want to go anywhere else. The following day we asked the staff for the nearest store to buy some champagne since they ones they offered cost and arm and leg. Tried to order their cheapest wine only to see a $ 90 charge after being told it was 50. Ordered breakfast in bed and split it because we wanted the experience but didn’t want to pay over 100. The server brought us half the order but left the other half in the broiler?! While I ate my portion because my husband hates food getting cold — I listened to his stomach growl. By the time his portion came I was finished and he ate his overcooked portion. The room was large and bed was comfortable. Wish they upgraded us to a higher floor or left us a card or something but I guess at Windsor court they don’t seem to care what special occasion you’re celebrating. I told them later about my disappointment only to have some strawberries and champagne delivered later but it was a little too late after you’ve felt neglected. Concierge suggested we go to a café for lunch that was the complete opposite of what we told her we were looking for which was embarrassing when we had to leave after being seated and reviewing the menu. Beautiful hotel. Luxurious room. Delicious food. Not hospitable staff. Unfortunately memories of your honeymoon last forever — the service could have been better. If you’re on business great come here. If you’re celebrating something special I suggest going elsewhere.

We went during the Christmas season, so the hotel lobby was tastefully decorated with a huge Christmas tree with a train set around it. A little creepy with a life size Santa next to his sleigh though.
We had a red eye flight, and arrived at around 7 am. I know that check in is not until 4 pm, but I arrived and asked anyway. They gave us a room right away. I was so grateful for that. The front desk people and the concierge were all helpful and nice people. The concierge recommended a great plantation tour for us.
The room is huge, it has an area with mirrors for the ladies, that is never heard of. It has so much room that we can lay out our suitcases.
This area is a quiet area, but close enough that you can walk to the French Quarters in about 10 mins. About 20 mins to the WWII museum. Or 5 mins to the bus on Magazine street. This location is perfect if you don’t want to be bothered by the noise on the streets. It is at a corner so no one really walks pass without a purpose.
If you are going during Christmas, I would recommend you making a reservation for their tea service at 10 am 1 pm or 3 pm. I didn’t know, so I didn’t have a chance, but the menu really looked fantastic. Actually, I told them to put me on the waitlist and they did call me when they had a cancellation. Too bad it was on the day when I have to leave town, so I couldn’t make it.
The swimming pool is small, so I wouldn’t expect to do my exercise in the pool. However, the gym is quite well equipped. They offer apples, oranges and sometimes bananas in there. They have ice cold towels ready as well.
Each night when they turn down the bed, they offer you a Praline, or piece of chocolate. We even had Xmas cookies too.
I know this hotel looks a little old, but I feel like it is clean, and that’s what matters the most to me. I had a great time there, so will you.

Fantastic room! Every staff member I encountered was genuinely pleasant and helpful. I was there on dec 22 for a football game, and the place was full of Holiday spirit with the giant tree and other decorations. The gym and pool were also top shelf.

The Windsor Court is a nice hotel that isn’t aging all that gracefully. Given the price there are plenty of other options in the area with my favorite being the Ritz Carlton.
PROS:
— An all-​suite hotel, the rooms are huge with a small sitting area/​living room adjacent to a bedroom.
— The hotel has a bit of elegance with great artwork and décor, especially the lobby area.
— The service is very good. Everyone here seems willing to please you. The maids are dressed in old-​timey black and white dresses.
— Turn down service includes bedside pralines on some nights or chocolates on other nights.
— The hotel is conveniently located within walking distance to the French Quarter, the Mississippi River, shopping, and the main business district.
THE BAD:
— Some people seem to like the fact that the TV is turned on to the house channel whenever you enter the room. I don’t think it’s cute or homey. It’s horribly annoying to hear the same song and see the same insipid video any time you enter your room.
— There is seriously not enough light in the rooms. There’s not even a lamp at the desk making it difficult to work. It’s not bad during the day when the sun is out, but how much time are you actually spending in your room during the day?
— The hotel needs a serious technology upgrade/​remodel. The WiFi is horribly slow and there aren’t enough outlets in the rooms, or any accessible outlets next to the bed.
THE UGLY:
— They provide bottled water in the rooms and in the lobby, but that’s probably because half the time the water coming out of the taps smells like sewage. Make sure you stock up on the bottled water.

The Windsor Court is a beautiful old hotel located in downtown New Orleans near the French Quarter. I’ve stayed here twice, both times in order to close a large business deal with friends from New York. The Windsor Court offers old world elegance and full service luxury, much like staying at a Ritz Carlton. I’ll definitely consider staying again next time I’m in the Big Easy.

Guess what this place is gorgeous, has excellent customer service, concierge and beautiful rooms that are clean with comfy beds. I checked into this hotel on my 30^th birthday and guess what we were upgraded from a standard Hotwire mystery room to a deluxe suite on the 19^th floor. Happy Birthday to me! We stayed here 2 nights.
The staff was helpful, delivered our bags to the room, had turn down service every night and even turned on the tv so we wouldn’t come back to a quiet room. You even get a praline each night as a snack. The free slippers are a nice perk and the robes are super comfy. The hotels balcony views left much to be desired as we just saw buildings and not the riverfront.
I appreciated all the doormen at the front ready and willing to make a customer feel at home.
The suite was spacious and had an excellent vanity area to get ready. The hotel was quiet but is a 15 – 20 min walk back to the French quarter. You are quite close to a great place to eat home cooking called Mothers. I did not try room service or any food at the actual hotel. The mini bar prices were a little on the high side as well for standard snacks and you couldn’t use the fridge for leftovers without being charged a restocking fee.
The hotel provides a lot of standard amenities and extras as well –mouthwash, toothpaste, razor, toothbrush, shave gel, cuties, cotton pads, loofah. I have to say that for being such a high end hotel though the shampoo and conditioner were still not up to par. The spa does have Moroccan and Coola products though.
It was nice to stay in such a beautiful hotel and walk around the grounds because everything is so beautiful and the hotel has a modern yet Victorian charm.

This is a review base on a person that does spend more than $ 140. The lobby place was really nice and the check in area was beautiful. It seem like they put a lot of work to make everyone feel like you’re in a high end hotel for the price. The fitness center was top notch.
When I check in they only had a king bed even though we book for 2 queen size beds. We try to cancel booking with HT but before we did they just had a cancellation for 2 bedrooms which we ask for. Funny that it just happen at that time. This tells us they had rooms available.
The pool was really small and was more for kids than adults to swim in. Everything change when you walk into the room. I understand the hotel had a 1800s theme but most of the furniture was old and really needed to be remodel. I read that it hasn’t change since it open in the 80s. The room size was really big which was most likely what you are paying for if you need the extra space.
This will be the only time I would pay that much for a room which was about $ 300 a night on a Saturday.

We held a business meeting here for several attorneys and everyone was very pleased with the guest rooms, meeting space, and food. Volker Dicks and Daniel Leavitt made the process of planning everything very easy. We are already planning another meeting there as well and definitely plan to make Windsor Court our preferred destination for future meetings. I would absolutely recommend this hotel to other businesses and individuals looking for a great New Orleans experience!

We have stayed here multiple times and again the suite that we had was very nice. The location is the best. Check in was a little slow and the room was not ready. You would think that when we arrived he would have called to get it ready. The front desk staff was not that helpful or friendly. The bellmen were always friendly and ready to assist.

I stayed here for a couple nights. For the first night, we stayed in a suite and the second night was a regular room with two full beds. Both rooms are beautifully decorated with a classic décor. The rooms are very spacious.
Don’t forget to check out the rooftop pool on the fourth floor. There’s a bar to order drinks from too. They have plenty of lounge chairs and couches. Towels and drinking water are provided.
Valet parking is a must since there is really no parking outside of the hotel. The valet guys are on it and are quick to pick up your car. Be sure to call them from your room before you head down.

Our parents recommended we stay here, as they had previously stayed there and told us it was the best in town. As the types that settle for nothing but the best, we followed their advice. Firstly let me mention the good: they have an amazing tea at 11:00AM and 2:00PM every day. We attended the 11:00AM on Saturday, the Mad Hatters theme, and loved it. It was so fun to wear my hat and sip some of the best tea I ever tried. The service was outstanding. The concierge desk is also outstanding, and so is the Spa staff (although they only had one price list and we could not take it with us to make our selection of service and ended up not booking any). The lobby is beautiful and grand, the location is fantastic, right across from the Cassino and from the best restaurant in New Orleans — Restaurant August. There is a salt water pool and several bars. We loved that we arrived early yet were able to check in immediately upon arrival. There is also free wifi…
…but the wifi rarely worked.
Now for the disappointment. Since it was our first time at the hotel we did not know to request any specific room, and our travel agent did the booking, so we were unaware of what type of room we were getting. As a couple we expected to have one king bed, after all we don’t sleep in separate beds, but we were placed in an average, ordinary room with two queen beds — a waste. The bathroom had a tub/​shower combo with a curtain and a stopper that would not stay open, so we needed to keep a towel there to make sure the water drained during our showers. I loved the antique furniture, but the chairs were not exactly antique — just dirty. The view was to the city, and later we came to understand the best views are to the river (we did not even know that was a possibility). The hotel was not full, or at least certainly did not seem to be, yet, despite it being our first time there, we were not offered any upgrades — which we have found to be customary at top notch places on our first visit. Maybe we are now spoiled, but when you compare Windsor Court with places like The Langham in Chicago there is certainly no comparison. The check in reception desk when we arrived was also not very friendly. But on check out they were. Different staff, different treatment. Most of the staff was friendly though.
Overall it is very good and from what we understand the best in New Orleans, but we did not feel as though they wanted to make us feel all that welcomed or wanted to lure us for more. It was a bad business decision not to upgrade our room and to give us a room that reminded me a bit of a Best Western. As much as I would like to stay there again for the location I am not sure I would because I did not feel appreciated as a customer, especially overhearing how many people they upgraded on checkin.

I have stayed at the Windsor Court before. I fell in love with it, instantly became my favorite hotel. I needed to book a hotel for a quick getaway, so my husband booked us a room at Windsor Court. I was excited, I loved it there. The staff is really nice, and very attentive, it is a close central location to everything.
I didn’t have the best experience this time,(it can’t always be perfect). But once talking with Management (Ralph). This situation was handled beyond what I expected. Ralph was helpful, and very apologetic, and offered generously to compensate us for this experience. Which meant a lot to me, it shows that the hotel really cared, and made me feel like we are valued customers. I am pretty sure the issues that we brought up, will never happen again. They are on top of it.

We had a fabulous stay at the Windsor Court. Our room was spotless and the service was perfect the entire time. The Windsor Court is in a great location, about a 5 – 7 minute walk to Bourbon Street. I would definitely stay here again and again!

I stayed here during a conference for work and was impressed with the level of service that was received. I don’t normally splurge on nice hotels myself and am used to conferences being in mega hotels such as the Gaylord.
The rooms were nice, but not the absolute nicest I’ve stayed in. My room had that old world Victorian vibe with a comfy bed and nice TV. The service; however, is really what stood out.
The door crew was incredibly nice. While the concierge was helpful and pointed me to touristy restaurants (despite asking for where the locals go), the door crew, especially Byron, pointed me to the real deal. I also met the cleaning lady for my room and she was quite talkative with lots of charm. I’ve been to very few hotels where the cleaning staff appears happy. She remembered me as she saw me in the hallway a few times and asked about my stay.
Overall, I thoroughly enjoyed my stay. I got the corporate rate of 200 a night. I would probably pay that again, but not much higher unless the room was upgraded to something nicer.

In my opinion there is only one hotel option in New Orleans, and that is the Windsor Court. The beautiful French elegance oozes from the walls, but not in a theatrical way. The hotel is classy and comfortable with high tea and harpists at 3pm sharp followed by live jazz for evening drinks. The suites are enormous and feel akin to a spacious one bedroom apartment in Paris. An enormous opulent vanity, a separate sitting room and an expansive view of the city make this hotel one of my favorites ever, not just for New Orleans.
The food was impeccable, the brunch offering the only healthy options I found throughout the city, and the service on point. I felt transcended to a French countryside château as I enjoyed a complimentary glass of champagne with the tart cherries, mixed nuts and truffled popcorn. Regrettably, I did not review the restaurant for lunch or dinner, but I was pleased with the Boudin balls and chefs garden butter lettuce from the Polo Club Lounge. I was pleasantly surprised to find fresh fruit parfaits on the brunch menu, but I shamelessly ordered beignets as well. And I was not disappointed. I also let my sweet tooth get the best of me with the fresh baked pralines left for turn down service one night.
Directly across from the hotel you will find yourself at New Orleans only casino, Harrahs. You are also a beignets throw from the Mississippi River, Riverwalk outlets and new WWII museum. The hotel is just far enough that you don’t smell the stench of Bourbon Street but close enough that you can walk to the action in minutes.
If I had to make a complaint, it would be about the pool, which receives little sun. And if I just absolutely had to offer an alternative hotel to stay in, I would suggest: The Ritz. Although their pool is indoors, which in my opinion is incomprehensible in a city as sweltering as New Orleans.
And one last thing, inquire about the promotions. We stayed 3 nights to get the fourth free. Amuse-​toi bien!
Check out my full itinerary for a long weekend in New Orleans on my blog:

This is an amazing old styled Hotel with all the amenities near the french quarter (walking distance) If you want A+ service then this is the place.
Many other places in New Orleans but somehow we chose this one. This is a top notch hotel catering to the business travelers, so calm and pristine. I loved it we had a late flight (got in at midnight) had no problem checking in in fact we got upgraded from a suit to club level suite. Yay! So we now have a 3 room suite, beautiful overlooking the river. We had a beautiful room with other rooms attached the dressing rooms were large the women’s quarters were beyond what I would expect. If you complaint then you have other issues to deal with. This hotel is amazing!
You also get access to the club level morning and all day lounge. My favorite morning splurge was the bagel, salmon, light cream cheese and capers. OMG gonna die now. another attraction to the club level is
*Coffee, tea, soft drink, and water service throughout the day
Breakfast — Monday through Friday, 6:30 — 10:30 am, Saturday and Sunday, 6:30 — 11:00 am
Traditional English Tea — Friday through Sunday, 1:30 — 3:00 pm
Cocktails and hors d’oeuvres — Nightly, 5:00 — 9:00 pm

This is a review of a special event in the Penthouse Ballroom.
What can I say? Windsor Court seriously knows what they are doing when they host a special event. I recently attended the Southern Rep Gala here and I was blown away by everything. When I first walked in, there was a main room where everyone could mingle while drinking their drinks and enjoying the yummy appetizers that were being passed around by the professional staff. I think my favorite part of this first area was the patio and the balcony. It was a lovely evening, and you had a great view of the river and the bridge. There was plenty of seating on the patio area so that you could sit and talk and enjoy the sunset. It really felt as if I was at someone’s home.
After cocktail hour, we were lead into the main ballroom. At our assigned table we were served an amazing salad that seemed to have a house made dressing. For our entrée’ we enjoyed a filet that was cooked to perfection, served with asparagus and mashed potatoes. This steak was so perfectly cooked that I was able to cut it with a butter knife. Everyone at our table raved about how fantastic it was. Dessert was a delicious slice of cheesecake that came with a side of strawberries. The entire meal was out of this world and easily one of the best I have had this year.
The entire evening came off without a hitch. We were able to watch the scheduled performances as we ate and everything began and ended exactly when it was supposed to. Everything flowed beautifully.
If it is within your means, I highly suggest the Windsor Court Ballroom for any event. Whatever it costs, it is worth it for the memory you and your guests will enjoy for days after the event has ended.

J’ai passé 3 jours à la nouvelle orléans pour raisons professionnelles; le windsor court hotel est parfaitement situé pour accéder aux points stratégiques de la ville.
Le personnel de l’hotel est irréprochable et procure un service de qualité; au niveau du logement, certains détails non apparents d’emblée mériteraient d’être corrigés: prise electrique defectueuse, meuble endommagé, impossibilité d’obtenir une fermeture complète des rideaux… tout un tas de petits tracas qui me laissent à penser qu’un 4 diamonds des usa n’est pas encore le nec plus ultra de l’hotellerie.
Cela étant, c’est encore une des meilleures adresses de la ville où je retournerais volontiers