Premium Parking

DO NOT PARK HERE AND DO NOT GIVE THIS COMPANY ANY OF YOUR MONEY.
Park at Canal Place, the «mall» on canal. It’s $ 27 for 24 hours and it’s covered parking. If you’re staying at the Staybridge Suites, it’s a little bit of a walk but it’s better than giving these people any of your business.
*Edit — Just found out that they’re owned by the same company. Ugh, seriously?!
They are a money hungry company that wait until you miss your grace period of 15 MINUTES and then put a boot on your car which costs $ 90 to take off.
This is the first review for this particular lot but please look at the reviews for the other lots and you will see everyone complaining about the same things happening.
One reviewer basically summed up this entire company in one sentence, that they would rather have $ 90 one time than a long term customer.
Customer service is shit. There seems to be only one woman that mans the phone and she won’t help you so don’t even bother wasting your time. We weren’t informed that you could pay for more than 12 hours at a time. We needed parking for the entire weekend (72 hours) and found out after paying $ 30 for 12 hours that it’s the same cost for 24 hours. We called the company to see if they would extend it and they basically said to eat the $ 30 we paid for 12 hours and pay another $ 30 for 24 hours to overlap the 12 hours we already paid for.
We will disputing charges with the credit card company.