NEVER, EVERCOMEHERE. WORSTMCDONALD’S INEXISTENCE. Customer service isn’t the best in New Orleans, but this is over all the worst. I have come here since it opened and I do not think I have ever had a good experience here. I even called and complained at one point about a particular incident. I used to come almost every morning. I ordered my normal large ice coffee and a egg white sandwich. The girl at the window, her name was Diamond, handed me a medium ice coffee. When I said, «Oh, no. I had a large drink,» she said, «That is a large.» I explained to her I get this drink almost every morning and I know that’s not a large. She then picks up a large cup, opens the medium and pours it into the large cup and hands it to me, without filling it. I was trying to be polite and I asked that, for next time, if she could fill it the rest of the way up. And I drove away. TWOWEEKSLATER, the same girl, Diamond, was working the check out window. She said, «I remember you.» And then yelled at me(with an elevated voice) that I was«so rude,» and«don’t tell me how to do my job!» I was shocked and appalled, but only said, «Please have your manager at the next window.» The manager was not at the window when I pulled up and had to ask for her again. I asked the girl at the next window for the manager, she was noncompliant and nonchalant. Finally, the manager came up and I explained what had just transpired. She really didn’t care and barely said sorry. So, I called the corporate office, explained the situation and asked to be followed up on. BUT absolutely zero action was taken!!! One lady called me, only one time, from the New Orleans costumer service branch, but I missed her call. I called her back three times over the next week, leaving voice mails every time. I received zero response. And, just for reference, I went today. Terrible, rude service. The girl at the window was arguing with another employee with my food and drink in her hand and continued to yell at her as she handed me my items, without acknowledging me at all. BADSERVICE, EVERYTIMEGUARANTEED. In short, just keep driving. The only reason this McDonald’s gets any revenue is because people don’t want to drive all the way to Claiborne, but, if you’re smart, you will!!!
Brendan R.
Classificação do local: 1 Baton Rouge, LA
This place is so slow. I would love to come here for breakfast but I just don’t have the 30 minutes to wait for them to serve three cars.
Morgan B.
Classificação do local: 1 New Orleans, LA
Ok. So they always forget something. no shocker. It’s been years of getting a hair and grabbing something. Something is always missing. Fine. The sauce or straws or whatev. Today was the winner. Driving home from work and want a monster truck. Swing in for a happy meal. Sit in the ‘wait’ for your crap spot. Why is it everytime I go I have to pull forward and wait while everyone else gets their food and drives away? Lady finally brings my shit. I drive 20 min home. Get inside. No… nuggets. Sauce correct. But no nuggets. I have always been very forgiving of the drive-thrus. But seriously. I will never forget. Ever
Bryan S.
Classificação do local: 1 Newark, DE
How are any fast food places in business with all the great, inexpensive options around the city???
Amy D.
Classificação do local: 2 Metairie, LA
Came here to this location because the one on Claiborne had a line all the way out to Claiborne. Went to go and get the two steak burritos for three dollars. Both on their board and on TV it says you’re supposed to get a drink and a hash brown with it. I’m sorry but for the same thing that I can get for a dollar and is not even as good I should at least get a hash brown and a drink but this location swears that they don’t come with that. Not only did I not know how to do their job but they’re also making this restaurant lose money. If it were not for the fact that this is the only other McDonald’s in the area I wouldn’t come to these people because they are always saying that they don’t serve one thing or the other or they don’t do certain things.
Charles H.
Classificação do local: 2 Garden District, New Orleans, LA
DUMPTHEFILLERS&CUTCALORIESUPTO50%! BIGMAC: –28.3% From 530 calories to 380, cutting 27g of carbs. Seperate it into its 3 component parts. Discard the top bun. Flip the other two on top of each other. Turn this into a slider by paring off the excess bread. If done right you should construct a bun shaped pile of the scraps(see pics). It ain’t pretty but why not? BREAKFASTBURRITOS: –31.67% 600 calories to 410, cutting 8 grams of fat, 24g carbs. Order two burritos, but one without cheese. Open them both up and dump the eggs and sausage into the one with cheese. Roll it back up(see pics). FRIES: –50% 340 calories to 170, cutting 8 grams of fat, 22g carbs. Let’s face it, only about half an order of MickeyD’s fries are perfectly plump and crispy. The rest are purposely overcooked filler tomraise profits and aren’t worth eating. Pitch the gnarly and tapered thin ones(see pics). Like eating peanuts but not their shells. SOMESTARSBECAUSE The upstairs dining area really is a calm and clean space to read the paper. Not quite as over the top as their restaurant in Rome but it’s no Dairy Queen. …and free refills
Brandi K.
Classificação do local: 1 New Orleans, LA
I’ll make this simple: If you want slow service for shitty fast food served with lip-sucking, eye-rolling attitude, this is the place for you!
Tania Z.
Classificação do local: 1 New Orleans, LA
Absolutely horrible. Made me wait 15+ minutes in their poor excuse of a drive thru wait area for one small breakfast item. Needs better management.
Julio L.
Classificação do local: 3 New Haven, CT
Ok, so this Mcdonalds is a little on the ghetto side. This does not really bother me because one thing you learn quickly in this city is that the richer they are the snobbier and unwelcoming they become. So, go in, smile, be nice and you will surely be encountered with a little staring(which is normal) and a prompt smile back at you. Service is quick and the staff is as friendly as working in a St Charles fast food joint at 4:00am can get. Place could be cleaner, but that just adds to the experience. My only gripe with this place is that your can’t order from the outside if you don’t have a car. I know its called a «drive trough» but dammit can’t you just sell me the nuggets when I most need them! They do have some shortages of food once in a while(they were missing nuggets one very very late nigh of January) but, in general, they have all the artery clogging goodness we have all come to know, and love. Don’t be scared to go in! Enjoy!
Merlyn A.
Classificação do local: 1 New Orleans, LA
1. They only have sweet tea, apple juice, and milk. But not chocolate milk. 2. The drive through is 24 hours but you’ll have to drive all the way to the front or else you’ll interrupt the conversation of the girl who really doesn’t mind that you bothered her… but stop bothering her, drive up. Uhm. Ok. McDonald’s, if this is your best I’m going to Rally’s. Oh. Wait. There’s a disgruntled employee yelling in the background. Oh, that’s the manager? My bad… I just expected it to be a tad more professional.
Laura C.
Classificação do local: 1 New Orleans, LA
I just cannot do fast food. Blame it on the hippy upbringing. the fresh from the garden veggies, the homemade tofu, the pasta off the press, the fresh ground venison… whatever… everything just smells and tastes like grease in this place. And the service… it horrifies… I know people hate their jobs… but it’s a job. And damnit I know you’re lieing to me when you tell me the milkshake machine is broken. I just want a freaking vanilla milkshake.
Christine D.
Classificação do local: 2 New Orleans, LA
i would never go into a mcdonalds… except that at 9pm i was walking by and really wanted some soft serve(and a small fry). once i got over the diaper smell in there, i had an amusing time. i asked if they only had vanilla soft serve. mcdonalds staff stared at me. okay, do you have chocolate ice cream? no. do you have vanilla? yes. okay can i have a vanilla soft serve cone. what? you know, soft serve(pointing) oh a cone. yah. that’ll be $ 1. wait, and a small fry(and whatever he’s getting). also do you have sprinkles? we got dem(points to m&m’s) and oreos mashed up. oh, so no sprinkles? can you put the m&m’s on the cone? i not gonna try. wait, why’d you tell me then… huh? okay just a plain vanilla softserve then. a what? a vanilla cone. oh. jeez. was seriously difficult to order one cone here. but, i was laughing most of the time, so i got a little chuckle with my vanilla soft serve. still unsure as to why it smelled diapers. there was a very large fan blowing on the floor– not sure about that either.
Wherethefisfresh B.
Classificação do local: 1 New Orleans, LA
Obviously, there is nothing fresh about a fast food joint. You can say what you like about the salads and such but its hard to be that fast and maintain the proper level of nutrition. On that note, I love to bring my girls to their favorite hot spot. McDonald’s is traditional. Kids love it. This particular location is truly unacceptable. It is dirty, it reeks of day old mop water being used over and over. The service is horrible. I have never had one employee of this McDonald’s smile at me as I placed an order. I would never eat here and refuse even let my kids enjoy the occasional happy meal. This location is a direct reflection of poor management, lazy employees and packaged food. Yuck.
Scott S.
Classificação do local: 2 New Orleans, LA
Dear McDonalds, We’ve known each other since we were youngsters and I’ve always been fond of you. We grew up together. We played together. Your gifts of free plastic toys captured my American heart before the days those same toys were made entirely of lead, and before those same hearts were made entirely of fats so fatty they have their own scooters reserved at Walmart. And yet despite all the years we’ve known each other, to this day your golden arching curves beckon me forth on occasion, to slip inside you, and leave just as quickly. You and I both know what this relationship is. We don’t kid ourselves and we keep it professional. We are what we are and we’ll never be more than that. That much has always fortunately been clear. So when I learned of something new a couple of years ago, I knew it would be something I couldn’t try with anyone else but you. But I was afraid to try it. Perhaps afraid of what you’d think of me after. Perhaps afraid of the permanent damage it could do to my insides. But today as they say, was a good day for a McGangBang. We’ve known each other long enough for me to feel comfortable with this kind of wild experimentation. So today was the day I let you have your way with me and now I’m left pondering what it is I’ve done. The subsequent crying in the shower didn’t cleanse me enough, and the Fiona Apple music has only heightened my emotional state. Consequently I’ve turned to my friend Unilocal for some catharsis, that is if any is to be found. I wasn’t sure I could fit something so large inside me, but that’s just part of the experience I suppose, the fear and the dread of shoving something so large in something so narrow an opening. An entire Spicy McChicken sandwiched inside a McDouble… wrapped up of course! You only charged me $ 2.00 + tax for the experience, which I know is a great deal and all, but now I just feel cheap and used. I don’t know if I can ever look at either sandwich separately the same way again. And what if they tell Big Mac I cheated, or if it gets back to the little McNuggets? Oh my, what have I done? I just feel so dirty. That homeless woman going through the ordering line one by one begging for spare dollar bills from everyone didn’t help, nor did the used syringe I sidestepped in the parking lot. I hadn’t known you started using again. It was Lindsay Lohan wasn’t it? You saw her again didn’t you? Oh McDonalds, one day, this will all end, and you’ll never see me again. Every time I see you, I say it’s the last, but I just can’t quit you. I wish I knew how to quit you. But one day McDonalds, one day…