Izzo’s Illegal Burrito

I went into Izzo’s because I had heard good things and it’s not a restaurant that is located in my hometown so I had never been in there. Will I return? Maybe only to allow them to redeem themselves.
I was excited to see a number of options for tortillas at the counter — flour, wheat, cayenne, and spinach — great thought right? Not much flavor to it.
I asked for the achiote chicken which was very flavorful and I received a little under a satisfactory amount, and cilantro lime rice which was very flavorless. The rice part of the experience was the worst because I asked for the middle size burrito which is quite large and received maybe under ½ a cup of rice. When I asked for more I got a tablespoon. I then asked for more and all in all it maybe came to a cup of rice? Why be stingy with rice of all things?! The refried beans added nothing to my burrito which was very surprising.
At this point we were at the accoutrements, the toppings, and I had never been there before so I guess I was stupid enough to make the assumption that I would experience good enough customer service to receive an explanation of what I had to choose from. I saw only the Monterey Jack cheese which I find to be a sign of a low level establishment to even offer — I wish I had seen the queso though, although I’m not sure if it would have been liquid. The pico de gallo was made with out of season tomatoes however, the lettuce, cilantro, and jalapeños were very fresh. When I asked about the sauces the employee said «it just depends what you like»
I’m very disappointed because I think it might have been a manager making my food and I had an awful experience.
The sauces were somewhat good at the sauce station– all but the green. The Izzo’s sauce was delicious especially with fresh lime over it.
Would I go back? Only if someone specifically asked and had a craving or paid for my food. Honestly, Felipe’s, Juan’s Flying Burrito, and sadly, even Chipotle is way better than this place (as I experienced it).
I will say, as a foodie, a cook, and an understanding human being, it could have been solely this experience and I will not recommend avoiding this restaurant but instead just make sure whoever is creating your burrito explains the sauces and options to you — ask questions, and make sure you leave with what you pay for because my 9 dollars was wasted.

Food was awesome first time here !!

I mean — its an assembly line burrito place that robbed uptown of its beloved Popeye’s. Buttt its a really good assembly burrito. I actually like getting the salad option. The variety of toppings dwarfs chipotle and I love that there is a white and dark meat option for chicken. The service is quick and friendly and it is a great option for the current parade season.

If you want fancy taco bell, you found the place. Lacking seasoning from the salsa to the key ingredients…

For the second time now Izzo’s forgot to add our meat to our orders. The first time, we drove back and got a replacement. This time, we didn’t have time and I have hungry kids to feed so we made due. How do they consistently leave the meat off?

Great vegetarian burritos. U can get an illegal burrito which would feed a family of four or just you can your so hungry.

The best location! A value and oh so delicious! Love these guys and their tasty tortillas of yum!

Quick easy. Huge portions. Ingredients fresh. A little over priced for fast food Mexican.

I tried the one in Metairie a few years ago before this one opened and it was pretty suck-​tacular, but one day I was feeling really lazy and remembered that this place is right down the street. I asked about sizes of the burritos, and the friendly people working assured me that a Regular Misdemeanor (the smallest) was more than enough food for most people. Surprisingly, it was for me, and I consider myself to be a pretty hearty eater. The rice was seasoned nicely, the beans were beans, but what stood out the most was their steak: they were juicy, nice sized cubes that were cooked and seasoned perfectly. Some places give you what seem like steak niblets so this was a nice change.
They have various options for spicing up your burrito at their salsa bar; unfortunately they keep their hottest salsa, habanero, behind the counter, so remember to ask for it on your burrito! Definitely happy to have Izzos in the hood.

Bleh. 2.5 stars at the most. Friendly and fast customer service but nothing else really impresses. I came here with no expectations and left unenthused. Typical build your own burrito/​salad/​taco establishment. Although they do have a lot of options (4 different types of tortillas, 3 different types of rice, etc) the quality of the ingredients are just not up to par and are lacking something. I’ll take their service but substituted chipotles ingredients and there we’ll have the perfect tex mex meal. If I was in the area and was craving something quick I’d probably give it another go but nowhere I’d make a dash to get back to in the future.

Fast, friendly, convenient, somewhat inexpensive. Nice patio. Monster burritos. I’ve only ordered togo twice– both times a regular shrimp burrito + mushrooms. A little over $ 9 without a drink. I think the shrimp could use a little more flavor and maybe I haven’t found the perfect combo of ingredients to totally wow me into cravings the way Felipe’s and Juan’s do, but it gets the job done. The dining room could be a little more kept and they were out of one of the sauces on this last visit, but again, it’s not a deal breaker.

The food is decent, if a little mediocre. The thing that struck me about the place is how it sticks out like a sore thumb in this neighborhood of 100 year old traditional New Orleans houses and stores. The building looks like a mold of every other franchise restaurant that completely lacks character.

Food was fantastic ordered the nacho and street tacos for my daughter and I. Price really is reasonable food was soooo fresh tasting everything, was super clean, staff was very friendly. The salsas are fantastic too, especially the illegal sauce. I will try this again, soon soon soon.

Izzo’s is an OK burrito/​taco joint. It is very close to where I am working this week so I have been here 3 times. If there was a Chipotle next to Izzo’s, Chipotle would win my biz. I like their habanero salsa, nice and hot. I do like sitting on the Magazine St patio and sucking in some Carbon monoxide though. It is about to rain, so I better go.

I miss Popeye’s. Sniff. Now that I’ve officially mourned, time to move on to the current occupant, Izzo’s.
I had never eaten at an Izzo’s until this location opened, so I really wasn’t sure what to expect. I put it between Felipe’s and Moe’s… you go to one end of the counter, have them build your burrito (nachos, salad, whatever), shuffle down to the other end of the counter, pay, and eat. Personally, I prefer Felipe’s. But, Izzo’s is super close to my house, so it’s inching up in the rotation due to convenience. (As for the other end of the spectrum, I would prefer not to go to Moe’s at all.)
The food is better than fast food at comparable prices. They do not have a drive-​thru, but if you’re feeling particularly lazy you can place your order online and pick it up. I’ve always had decent service (some definitely better than others, but nothing bad.)
The location itself has definitely come miles since it was a Popeye’s. They have a decent amount of seating inside plus some nice outside seating.

I guess I caught an employee on a bad day but I stopped here to get a quick bite and I got bit. The employee made me repeat over and over what I wanted and then proceeded to make a burrito that was so sloppy that my shirt and tie would be covered in burrito grease. Big mistake in wanting everything in my burrito and she proceeded to throw it all in. When it was time to wrap it half of the ingredients ended up outside the burrito and to eat it would have needed non-​slick gloves. Needless to say when it was time to pay I said I needed to get my wallet out the car and proceeded to leave the premises. This is one of the reasons why I don’t like chains, under paid workers leads to bad service. It’s not just Izzo because I had this same experience at chipotle. Maybe if they hired actual Latinos the food would be presented much better.

My intended rating is 3.5.
I came here by chance and had a good experience. The service was good, fast and friendly. The price was cheap for what I would pay elsewhere on magazine.
I made this review to shed a positive light in comparison to a horrible experience I had at an Izzo’s restaurant at River Walk.
The only thing I wish is that they’d refer themselves as TexMex fast food… it’s not Mexican.

I FOUND THE UNDER $ 7 BARGAIN:
The street taco combo includes two flour or corn tortillas, with a choice of any meat including steak, myriad toppings, a side of chips with queso or guacamole, and a refillable drink: $ 6.89. And if you over stuff them the double plies can be separated, making 4 tacos from the original 2.
PROTIP: complete the survey on the back of your receipt and get a free side & cold drink with any entrée purchase.

Excited this just opened, especially since it’s just a few blocks from my house! The service was great– fast and really friendly. It wasn’t very busy when I was there, just a few other people already eating. Opted for the meal like I usually do (who can say no to queso?!). They were really stingy on the chips. I’m talking like less than 20 chips total. I may be biased because Moe’s is my favorite and you get a giant bag full there. The queso was also really watered down. That’s not the case with other Izzo’s so maybe it was just a bad batch. In the end, I’ll definitely be coming back! Added bonus is a small parking lot.

So excited Izzo’s now has an Uptown location! Everyone was very nice and helpful. I ordered the burrito in a bowl with the achiote chicken. Delicious! Can’t wait to go back!