Italian Pie

The food here is awful! The pizza had no taste, mozzarella sticks weren’t cooked and the sauce was terrible. At least my dog is full.

Decent food but very disorganized wait staff. I went here for lunch recently with some co-​workers and it took them an hour to get my calzone ready — after everyone else had already finished eating. Don’t go here if you’re in a rush, and bring something good to read while you wait.

They rang up and gave me the wrong order and when i called to get what i CLEARLY order whoever the asian lady is there running her mouth like it was my fault and wanting to charge me because they messed my order up and thats sad because i liked going to Italian pie. Fuck this location!

This place doesn’t even deserve 1 star! These people are crooks. When trying to order a delivery their prices were way higher than there menu and they told us they weren’t a part of the franchise which is a lie! Do not go here or order delivery, your getting taken advantage of! Not a way to run a business

The Menu has one price and the owner of the establishment sets another when you order. The calzone online states 8.95 and the store wants to charge 10.95 and the cheesecake online states 2.95 and they want to charge 3.50.
They stated that they are not part of the franchise for Italian pie even though they are listed online as one of the franchises.
I paid more for dinner today at magazine pizza bc they are honest with their customers!
Would boycott this place bc of dishonesty!

HORRIBLE CUSTOMER SERVICE. My suggestion is to better spend your time and money at Theo’s, Magazine Pizza, Reginelli’s…really, anywhere else, even if they do not have delivery convenience because Italian Pie may not end up delivering anyway.
I called to order for delivery on a Wednesday night. I was told the wait would be 45 minutes to 1 hour. I was fine with that.
When an hour and 15 minutes rolled by, I started trying to call, and at least five times, no one answered the phone. An hour and a half after I originally called and ordered, the delivery man called and said that my pizza was cold. I could either cancel my order, or he could get it to me in 20 minutes. I said, ok, you will be here with my new hot pizza in twenty minutes. He responded, oh no, that is how long it will take the pizza to cook. I asked, so really you mean you will be here in about 45 minutes from now, which is 2 hours and 15 minutes after I orginally ordered? He said, uh, I guess so. At that point, I canceled my order and asked for the manager to call me back and confirm that the charge placed on my credit card was canceled.
Another twenty minutes goes by and I began calling again because I wanted to make sure they did not forget to cancel my charge. The manager was finally put on the phone. I asked if they every gave discounts on pizza when they were more than an hour late from their original delivery timeframe, but he said he could not discount. I have worked as several restaurants and have never heard of a manager not being able to discount for customer dissatisfaction.
Again, I reiterated that I would like to cancel my order and would like confirmation that the charge was taken off my credit card. The manager said he could not do this. I asked who could, and the owner was the response I received. I asked to speak with the owner but was told they were not going to be in until later. At this point, I was very frustrated; there was no one in the restaurant that could actually rectify a patron issue. I asked if the owner could call me once my credit card charge was removed, and the manager said yes, but he was about to hang up. I reminded him that he actually needed my phone number to call me back.
Needless to say, I never received any call back. At no point during any of these conversations did anyone take any responsibility, and they both neglected to say sorry at any point. The charge did end up coming off, but I will never order from Italian Pie again.

I don’t even want to give this place one star. 8 of us went at lunch. Horrible service. 3 orders were completely messed up. 1 item was no longer being served but they did not bother to tell us until after they started bringing food out. Another person did not get their order until we asked for the check. The best, the broccoli cheddar soup had plastic in it.
We stressed our dissatisfaction only for it to take another 20 minute to get the check. Seriously!
Several co workers giggled when we mentioned we were going, a couple even wished us luck. Now I know why.
Never ever again!!!

This evening (⁹⁄₃) I called and ordered a pizza. I was told that it would be delivered in no more than 45 mins. After 70 mins I tried calling and had to call 3 times before anyone answered. When they did answered I asked about the pizza and they said the driver was leaving soon. I told them that I thought there should be some compensation for the very extended wait, and the lady asked me to hold. A young man came on and his exact quote was,
«Hi, so what exactly do you want?»
I was taken aback by that and simply said, «I feel that waiting over an hour and a half for one pizza seems rather excessive and I feel like they should do something. He’s response this time was,
«I’m just a cook here. Not sure what you want from us? Do you want me to throw you a cookie or something?»
At this point I just wanted to be off the phone and told him nevermind and I would call back looking for a manager. He’s response was,
«Sounds good! Have a good night!» and hung up on me.
When I got the pizza it was completely cold.
I am not someone to ever do this and I certainly was not looking for a free pizza but I thought a coupon or something would have been a nice gesture for such a long wait. Even if that was not the case, being spoken to like that was very unacceptable.

Awful, low-​quality pizza. Excessive processed cheese on a tasteless crust with canned vegetables. How does this place stay in business?

I gave this review 1 star because –10 stars wasn’t an option. I ordered lunch to be delivered today from this location for myself and two coworkers. We phoned in the order at 10:45 and were told that it would be about an hour. This was perfect, we get lunch from 12 — 1. When the food hadn’t arrived by 12:30 I called and was told that it had left a few minutes ago but the guy had 5 other orders and they were now «busy as hell». So, I figured we’d be eating at our desks. By 1:15 the order still wasn’t here so I called back and was told it left a few minutes ago, I explained that I had been told at 12:30 that it left a few minutes ago and if that was the story again I wanted to speak to a manager. I was told the manager «Mary» was not there. I asked who was in charge and was told no one or something along those lines. I asked to whom I was speaking and was told «Katrina». At 1:50 the order arrived, or should I say the order partially arrived, minus one entrée and two drinks. I called the delivery guy back and he told me he had to go back to the store and pickup the order as they hadn’t made it the calzone. A short time later 15 minutes or so the Calzone arrived still without the drinks. A third delivery guy showed up 15 minutes after this with the drinks. Also the prices charged are higher than what is listed on their website. I will never go back and will encourage my family friends and coworkers to never frequent this chain.

Italian Pie in the CBD is close to my office and delivers… FOR FREE! I love that if the weather is crap, they don’t complain about delivering! Yaya!
Salads and wraps are both delicious.

Naturally there are higher-​rated gourmet pizza joints, but Italian Pie has a special taste that reminds me of my favorite pizza in the country– Ecco’s Pizza in Long Beach, CA. However, be careful: the Italian Pie downtown on Rampart is much different from the one located in Mid-​city on Carrolton. This Italian Pie– the one located on Rampart St. is delicious and good enough for a lazy weekend. The Italian Pie on Carrolton tastes like microwaved pizza! It’s atrocious! Anyway, the service here is friendly and quick. I typically call in my order when I’m around the block at Rouse’s grocery (when I used to live in St. Roch), and find that my pizza is hot and ready to go within ten minutes. Not too shabby…

Saw this place as I was walking to the Superdome and stopped off to try it. Lets just say I am not a fan at all.
I guess I should have ordered the pizza and not the lasagna. The meat and pasta was very dry and it tasted like something that had been frozen and just put on the plate and thrown into the oven. I have to be honest and say I have tasted some better store bought frozen lasagna’s. The ceasar salad wasn’t even tasty.
I will say the bread was good but that was about it. If you go, get the pie’s and stay clear of the pastas.

One of those «don’t judge a book by its cover». Great tasting pasta and pizza for a very affordable price. Counter service with no wine. Only beer.
Ceasar salad could be tossed before serving it.
Yes they can do a bit more clean up around.

The best pizza that I had while in New Orelans. Customer service is always great, even when the place is packed.

Went here at least 4 times when I stayed at the Homewood Suites a block away.
Reasons to go:
1) Their food is quality. It smells and tastes good.
2) Value. Beer and a calzone (that will fill you up) for under $ 10!
3) Staff is pretty cool most of the time.
4) These are consistent reasons
5) TV is usually not set on anything stupid
Reasons to avoid:
1) If you are not walking there, parking sucks
2) The air conditioning was iffy when I went there; although they had fans galore blowing on full blast, they were in no hurry to fix it
3) One of the chicks that works there can be a jerk, but the other 2 are awesome

This place has a very east coast feel. So if you’re a displaced New Yorker in the mood for a Pizza Pie, Italian Pie may be the place for you. I came here for lunch and needed something quick, so I didn’t have a pizza. I got a meatball sub. For your money, you’re better off going to a Subway, as the price only covers the sub — no drink or chips included.
But the variety of the menu is interesting enough that it may be more appealing to some than Subway or some chain. They smashed up the meatballs on my sub, technically making it easier to eat I suppose, but the result was that I felt like I was eating a ground meat sandwich rather than a meatball sub. Also, they used a lot of lettuce stems on my sub, which I don’t like. I prefer the leafy part.
Anyways, overall this is a decent enough place, if a little pricey. I don’t know that I’d every go out of my way to come back here, but if I was in the area and someone suggested it, I’d be fine with it.

Their pizza is OK, but I like their Calzones (meatball and pepperoni) better. The Calzone is cooked to perfection, with the crust with a lightly toasted color, just perfect!
I like to try different things, and therefore on another occassion I wanted to try the chicken wings. We specifically asked the waiter (before placing our order) if the wings were fried or baked. He said that they were baked so we ordered them. As we received the wings with this perfectly crispy crust all around, and soaked on grease, we knew that we didnt get what we ordered. The wings were a total dissapointment.
I havent tried the salads, but I have seen a few of them served on other tables and they look great. One of these days I am going to try one.

While being supercranky at Civil Court Jury Duty (across the parking lot and behind the restaurant), I decided I deserved a lunch out. The service was fine; c’mon it’s counter service. And the menu is comparable to other Italian Pie’s I’ve eaten at. I liked that they had daily specials and that the food came out fast.

Staying at a hotel in NOLA and just wanted a good pizza delivered to the room instead of going out again. Arthur at the front desk recommended The Italian Pie and had one of their menus available as well.
I placed my order on the phone and ordered a large pizza with alfredo sauce, pepperoni and ground beef. The pizza was surprisingly thick and had great flavor. A little heavy on the garlic, but still very good.
I decided to also order the Peanut Butter Pie for desert thinking it would be a homemade or at least local made desert. Think again. It was a Reese’s prepackaged desert, quite small serving and was really awful. And I love Reese’s Peanut Butter cups! Skip the desert and enjoy the pizza.