YSB Salon NYC

Not organized or professional. I booked an appointment online in advance. Got to the salon. Was greeted by a cleaning lady that did not know who Betty was (the owner). Berry was not there and I was in a salon with a lady that spoke little English. I spoke to a Kenya and she apologized and said she would come.
The salon opens at 9 and first appointment is at 9:15. Why isn’t a beautician there. Yes things happen but when i booked my appointment my phone number was attached I could have contacted. I am going to another Salon where opening hourS is opening hour and someone is there to work. I left I should not have to wait or get someone else I did not ask for. I understand she tried to help and I guess fix their mistake but I take service serious and am not fond. Atleast six years ago I came here and had two great experiences. I needed a wash and set and didn’t want to truck to my usual girl in Brooklyn before work. Thank god I have a back up plan. Heading to Eddys where i several girls are there can at least start to wash and set my hair so the lady I do go to can style. I won’t be coming back. I am so disappointed because I read so much on Unilocal. Mixed reviews honestly– almost balanced good and bad. But that’s not good to be inconsistent with your business. Says something is not right.

This was my first time visiting the salon and the service I received was awesome. I was rushing and was able to get in and out. Lucky was so kind and offered advice and commentary on the current state of my hair. Lastly, the environment is so clean, chic, and professional. I think I found my new salon.

Love it!!! Great staff and amazing service. The salon uses excellent products and keeps a record of past consultations.

I’ve visited this salon on two separate occasions (wash, set, blow out). Stark differences.
First visit: Annabelle did an INCREDIBLE job. I’ve actually never had a blow out that was so efficient with minimal heat usage. I was VERY pleasantly surprised. I told Annabelle that I would definitely be returning, as her customer service and hair care skills were on point!
Visit 2: Last minute walk-​in a little over an hour before closing (they receive their last clients an hour before closing). Annabelle was backed up with clients, so I let the second/​other «stylist» do my hair. BAD IDEA. HORRIBLE IDEA. While one would imagine that the two stylists offer similar services– this was not the case. Quite contrary to my first experience, I was SHOCKED at how MUCH heat she used, and the subsequent BURN/​HEAT DAMAGE to my hair. I use the term burn specifically here, as I could smell my hair burning. When I told the «stylist» this, she basically ignored me (nonchalantly asking if it was too much heat and telling me that her daughter also complains about the heat). I ended up having to tell her to stop the blow out. It was ridiculous and shocking at how unfazed she was at the smell of burning hair. NEVER AGAIN.
As much as I would love to go back to this salon– for Annabelle’s services only, obviously– I’m very reluctant to do so. The vast differences in the quality of their services is concerning.

I am so deceived and hurt. I went to this salon to remove a weave and have my NATURAL hair blown out. They relaxed my hair and I didn’t have any idea. They seemed to have mixed a relaxer into my «deep conditioner». I was even shown a menu where I could select which «natural deep conditioner» I wanted, and I assure you it did not mention a RELAXER! A true nightmare.
I am livid. LIVID. My hair is long and is probably going to fall out because I have a blonde ombré. I have spent YEARS growing out a relaxer and becoming natural. YEARS! I loved my natural hair… now it is GONE! I cannot believe someone would do this WITHOUT permission?! They should lose their license over this… It could have been fatal if I was allergic to the host of chemicals that are in relaxers.
This is a horrible thing to do to someone. I am beyond disgusted.
UPDATE October 2015: I am growing out this relaxer and had to cut my hair short as it all did begin to break off due to this relaxer. Besides being disgusted, I am saddened by this… not just for myself, but for the woman who did this to me. This type of behavior carries a lot of weight and implications … So, I am transitioning AGAIN, it has been difficult and will be for the next 2 YEARS.

Save your hair and your wallet. These ladies burned my hair off completely during the blowout. I had hair down to my shoulders before they torched my follicles. I came out smelling like I just came out of a burning building. My hair kept falling out for weeks and upon returning to my regular stylist I learned I had to chop my beautiful hair all off up to my ears. Avoid this place like the plague. I am beyond pissed.

Salon YSB, what a great find. This is the first salon in Harlem that is clean, stylish and well run. Appointment times are kept, the stylists are professional, well trained and know what they are doing, the salon is well designed and very clean, top shelf hair products are used, the robes you are given and the drinks you are offered, are a classy touch. Best of all, Betty, the owner, is a constant presence, always ready to consult with you on colors, cuts and general hair care tips. I love this place. No more trips downtown needed

Not sure what YSB stands for, but it should be Yes Serious Business. I am growing out a bad cut on unpermed hair and Annie miraculously layed this lamb’s wool down. She rendered tender loving care by 1^st an amazing wash, deep conditioner, covered every last gray. All w/​a pleasant persona. The place is well lit, beautiful and very relaxing, as is the stylists and Ms Betty (owner’s) disposition. I finally found my Hair Salon in Harlem:)

This salon always gives a welcoming feel! They are in a business to please their clients. You will never leave this salon unhappy. The staff is friendly and will work to make sure that you leave satisfied. Unlike a lot of shops in this area, they are all well mannered and extremely clean! I recommend everyone to come in and enjoy the old school feel of a beauty salon with a modern flare! Sit back and enjoy a mimosa and good convo

Surprised that this place has not yet been reviewed. Called ahead & walked into this unique Dominican salon at 45 minutes to closing. Woman on the peone, Bettina, was pleasant and professional. Was given a walk through of the services available and the same woman from the phone did a quick consultation.
Tried the Moroccan oil treatment which is one of their signature offerings. It has an argan oil scalp detox/​head massage for 10 minutes, shampoo cleanser, deep treatment with steam, leave in, and style. My service was done by Lucky.
Everyone was very pleasant and professional. Was offered a robe and mimosas. For a salon close to closing time, I felt welcome and most importantly Not rushed through.
Bathrooms are especially immaculate and huge. There is also a downstairs area but I didnt venture there. Off to a great start and a welcome addition to the area. Would definitely return.