This review is less a testament to this specific location’s quality and more a statement of my love of Taco Bell. Cheap, quick, and when you’re used to paying twice as much for a burrito at Chipotle in NYC as the rest of the country, the bar is definitely set pretty low when everything is cheap, and damn it’s so satisfying. By far, one of the only chains I love.
Nicole V.
Classificação do local: 3 Queens, NY
Good if you’re drunk. Otherwise you’ll lose your appetite before you even sit down. Shout out to those of you who still have it while you’re waiting forever on line.
Alex B.
Classificação do local: 1 Brooklyn, NY
Terrible. I ordered 3 bean burritos and 1 loaded potato griller. Everything was luke warm to cold when I opened it up after a 2 block walk. I asked for no meat on the potato griller and they included bacon. If I could go lower than 1 star I would.
Dan R.
Classificação do local: 1 Manhattan, NY
This place has caused me to miss my train TWICE due to their incredibly slow service. It should not take 15 minutes to make a burrito. Even by penn station standards this is poor.
Harry H.
Classificação do local: 2 New York, NY
Leave it to Taco Bell to open their Penn Station location later than its counterparts in NYC where breakfast business is far less likely.
Luc P.
Classificação do local: 1 Manhattan, NY
This is the worst Taco Bell /KFC combo store ever. The clerk barely understands what you say. You have to repeat yourself several times. They aren’t too swift, even by fastfood standards. The Taco Bell food itself was fine but the pricing was out of wack when you select chicken. It costs $ 1 extra for chicken instead of beef on a tiny taco. At most restaurants beef costs more. These tiny tiny chicken tacos cost $ 3 each, which is horrible value. The food at the KFC is awful! For $ 5 I got a 6 piece bite size chicken snack, but the pieces were VERY small, VERY dry, VERY salty, and VERY greasy. It was one of the worst meals I’ve ever had. I may have to vomit soon.
Alexander T.
Classificação do local: 2 Manhattan, NY
To be honest, I actually enjoy Taco Bell’s food in general. I don’t have a problem with their stuffed burritos or cheesy tacos. Unfortunately, within the spectrum of intra-Taco Bell quality, this is probably the worst. Don’t be surprised by this location’s small amounts of seating, not entirely heated food, and incredibly slow and unfriendly service this Taco Bell provides. I sympathize with anyone who has to work inside of Penn Station, possibly one of the worst train stations in the tri-state area, but that sympathy doesn’t extend to ever returning here.
Michael J.
Classificação do local: 4 Manhattan, NY
Through a lifelong affair with double decker tacos and grilled stuffed burritos, I consider myself a Taco Bell aficionado. So I can confidently tell you, this Taco Bell makes better Taco Bell than any other Taco Bell.
Stephen H.
Classificação do local: 1 Manhattan, NY
I feel silly writing a review for a Taco Bell in Penn Station because if you’ve made the decision to eat here, you probably aren’t expecting a gourmet meal. My review is not in regards to the food, though(which was sub-par and took over 20 minutes to prepare for what it’s worth). This review is a WARNING to all other customers and/or tourists(ESPECIALLY) who may be thinking about stopping here while they make their way through Penn Station. DONOTUSE A DEBITORCREDITCARDATTHISLOCATION. MYCARDINFORMATIONWASSTOLEN. I had just arrived back to the city from a trip home for Thanksgiving and stopped here hoping to get something to eat quickly as I had not had a full meal all day. The employee who took my order tried to swipe my card 2 or 3 times and it wasn’t working which was odd since I’ve never had that problem. She told me to wait one second while she ran to the back of the kitchen. Admittedly, as she walked away with my card I should have stopped her and asked her to leave my card at the register, but I had been travelling all day and did not think of it in time(I did, however, make a mental note to keep an eye on my bank account over the next few days as it seemed suspicious). She came back with a few brown paper towels, wrapped the card in one of them, and swiped again — this time it worked. In hindsight, I think this was a ruse to make me believe she had just needed to wrap my card in something to get it to swipe and that nothing suspicious had happened in the back. Less than 24 hours later I received a text message on my phone that charges totaling over $ 200 had been applied to my card at Zara(a women’s clothing store) in midtown. I immediately called Chase and had the card cancelled and they were great in assisting me to fully recover the stolen funds. I am CONVINCED that the employee who walked away with my card either copied the card’s information, or somehow made a copy of it. I had been at home with family for a week and hadn’t used my card once until I arrived home and stopped at this Taco Bell. Additionally, she was the only other person to handle my card in any fashion whatsoever and less than 24 hours later these charges started popping up. I will be visiting the restaurant this afternoon and will also be filing a police report and pursuing criminal charges. I will update my post with any developments.
Tiffany H.
Classificação do local: 4 London, United Kingdom
I hate that I love Taco Bell.
Mike L.
Classificação do local: 2 Middletown, NY
I needed a fix of TB. I ordered three items 7 layer burrito, double decker taco supreme, and a cheesy gordita crunch. The complexity obviously was too much for the cook as she raised her eyebrows and gave me a twisted grin. I thought better than to say something because that would only motivate her to spit more in my food. I sat down at the cleanest table I could find which had an encrusted sour cream finger painting of a penis on it. Ten minutes later the Chef threw a warm, moist, mushy bag on the counter that could easily be mistaken for a diaper. I looked though it and saw the combined ingredients of my three items along with their corresponding paper wrapper mixed in so I claimed it. I held up my receipt, smiled, and said thank you, trying to get a response to interpret whether there was any vengeful bodily fluids in my food. I felt kind of bad for the cook as she sat in the corner on a milk crate texting. I realized her eyebrows were poorly drawn on which gave her the permanent angry appearance.
Doug H.
Classificação do local: 3 Norwalk, CT
Shitastic as always. All the goodness you’re looking for late at night. However, slow as heck, so minus one star. Minus another for not having the full menu. Kind of a pain to wait too, there’s not really space. Walk through the small crowd you see at first, the line starts past the registers where the menu is on the wall.
Mark E.
Classificação do local: 1 Manhattan, NY
Damn this customer service. These employees are just chillin at work and the management doesnt exist. Too bad its hard to find taco bells in NYC, because this was just horrid. How many damn times must my order be repeaten to be taken. Getting food here is just difficult…
Carol B.
Classificação do local: 3 Ridgewood, Queens, NY
So good yet so so so so so bad. The employees are working at a fast food spot in Penn Station… give them a break. I’m kind of surprised that they don’t just have an oversized rat assembling the burritos and tacos. You’ll find them on their cell phones and ranting about their baby daddies… barely pausing for long enough to listen to your order… let alone punch it into their register and make it for you correctly. Whatever! I didn’t come here for chit chat or to be wined and dined, I just want some tacos! Chalupas! Gordita crucnch! Taco Bell is a scarcity in NYC… so I will take it how I can get it! Please!
Mike T.
Classificação do local: 2 New York, NY
What an unpleasant experience. I should have turned around when I noticed eight people hovering near the counter with receipts in hand, waiting for food. Still, the cashier was furiously taking orders. Necks guess please!(tr.: next guest.) Unfortunately, the allure of Doritos Locos tacos kept me there. There are three people making the food. One is dedicated to KFC. If you order something from KFC, it comes out in about 90 seconds. My order of three Doritos Locos tacos? I had to wait 16 minutes from the time that I paid for a staff of two to scoop meat into a taco shell then sprinkle cheese and lettuce on top. They were turning out one order every three to four minutes. This is supposed to be fast food! I should be able to order, pay for, and eat three tacos in under 10 minutes. Despite a protective cardboard shell for each taco, every taco shell was broken.
Teresa L.
Classificação do local: 2 New York, NY
I’ve been to plenty of Taco Bell’s(not something I’m proud of), but this location ranks as the most horrible Taco Bell I have ever had the pleasure of ordering from. The customer service is sub par. I’ve ordered tacos while drunk at 2am, so I understand why that would be annoying to the person taking my order. But last weekend I ordered tacos at 2pm for lunch, and the cashier was still just as rude! So it wasn’t me, it’s them. The tacos are also unexpectedly expensive. I ordered a chicken soft shell taco, fresco, for a whopping $ 3. Um… what happened to those 79 cent deals? I don’t know why I keep coming back here… someone needs to open up a chipotle in here!
Justme S.
Classificação do local: 5 Frankfurt am Main, Hessen
Einer der beiden einzigen Taco Bells in New York. Taco Bell ist zwar mitten im Bahnhof Penn Station untergebracht und hat auch den entsprechenden Charme, aber das Essen entschädigt. Nicht mal beim echten Mexikaner schmecken die Tacos, Burritos, Enchilladas und was es da noch alles gibt soooo lecker! Gut, über Geschmacksverstärker lässt sich streiten, aber manchmal muss man auch einfach unvernünftig sein. SAUGUT!!!
Sue W.
Classificação do local: 2 New York, NY
i would’ve given this 3 stars if they weren’t so nasty at times. also, how can you have something listed in your menu but when it comes to ordering time you say you ran out of those ingredients?!(lost another star right there — would’ve been 4 stars but not anymore)
Ben F.
Classificação do local: 5 East Meadow, NY
5 stars because its my favorite guilty pleasure! but honestly the help there sucks, horrible attitudes but i guess I would have one too working there because… you guessed it THEIRCUSTOMERSSUCKEVENMORETHENTHEYDO! girl working the counter, i can’t understand a flippin word your saying, and no she speaks perfect english but she mumbles way worse then me, i know! didn’t think it was possible either.
Kyle W.
Classificação do local: 3 New York, NY
«Ouuuuuu baby heaven is a place on Earth, they say in heaven Taco Bell comes first.» Belinda Carlisle actually came on while I dined in at Taco Bell. LOVE!!! In a city of 10 million people and only 2 Taco Bells in Manhattan, this Taco Bell does its job of fulfilling my craving for Grade F beef until I make a trip back home to the Dirty Dirty. Located on the Amtrak level of Penn Station it is located in the back right if you are entering Penn Station from 7th Ave. Unfortunately it is also one of those Taco Bells that happens to be a KFC also. That’s a no no in my eyes, because that means the workers can’t put their love in just Taco Bell. Another negative is that the prices are about $ 0.50 more expensive than other Taco Bells. The one appeal of Taco Bell is that you can buy ish with coins. Another nice part is that the kitchen/food preparation area looked to be really clean. This is somewhat of an anomaly. Finally it’s a Taco Bell, and that’s always a winner in my heart.