This is absolutely the worst Starbucks I’ve ever been to, and I’ve lived in 5 states and 3 major cities. They all work at a snails pace and often make the drink completely wrong. They are more concerned with talking to each other during morning rush than getting people their much-needed caffeine in a timely enough matter so that we are not all late for our jobs. Please, I’m begging the management — either train your current staff or dump them and start fresh. Thanks for your time.
Peipei Y.
Classificação do local: 3 Brooklyn, NY
I basically go there every single day for my coffee since work just cross street. It’s just a coffee bar back on 1st floor in Manhattan mall. No seat. It’s really busy in the morning around 9. They get more baristas during that period but still gotta wait and ur drink may messed up. I have no problem with whatever I order at any other time of day there. But in the morning before my work, I feel my drink taste not right. After it happened few times, I just go to other Starbucks. So I do suggest don’t go there for the peak time but try another location just 1 min away on 32nd st. That one is a spacious store with tables n seats. Normally not that busy and get full collection of food, snacks, pastry or sb products.
M E.
Classificação do local: 2 Astoria, NY
Meh. It’s convenient but the first day I went, no decaf. Second day, no change for bigger bills. Annoying and basically issues I’ve never run into at any other Starbucks.
Yasmin M.
Classificação do local: 5 New York, NY
Friendly staff and my coffee is always made correctly.
C T.
Classificação do local: 4 New York, NY
Staff goes above and beyond. Service is premium. Staff knows me by name and knows exactly what I want. Great to see young people enjoying there job and taking pride in providing exceptional service.
Sean C.
Classificação do local: 2 Cherry Hill, NJ
Not a fan of this Starbucks. Service is what it is, at Starbucks I am looking for speed not customer service. My issue is every other Starbucks I have ever been to when you order coffee they turn around, fill the cup, and you are on your way. This Starbucks puts your cup in line with all the other drinks. So on a warm day like today it takes 15 minutes to get coffee while they make 20 Frappacinos.
Eric R.
Classificação do local: 3 Manhattan, NY
This is like a Starbucks Express with no seating, no wifi, no luxuries associated with the Starbucks brand. It’s your typical Starbucks location just don’t set the bar of expectations too high and treat this like an «express» location. I got my usual coffee concoction but decided to try the new Bacon, cheddar and egg sandwich which tasted awful! I have never had a Starbucks breakfast sandwich and never will I buy one ever again. I’d recommend McDonald’s for breakfast and Starbucks for coffee only. The breakfast sandwich I purchased tasted like bad hospital microwavable food. Jimmy Dean Delights taste better than the Starbucks breakfast sandwiches, seriously. Otherwise for this location stop by for your quick coffee fix.
D. B.
Classificação do local: 4 Manhattan, NY
Best customer service compared with any other Starbucks I’ve ever been to.
Jessica D.
Classificação do local: 3 Brooklyn, NY
This is a very convenient Starbucks since it’s based inside the Manhattan Mall. I stop by this Starbucks spot mostly when I am in the area and am itching for a coffee. The staff here are friendly at most times that I’ve been here, but the last time I came the cashier woman and staff weren’t so enthusiastic nor welcoming. The station with all the milk, sugars, straws, and etc is a little messy — seriously needs to be cleaned more. Overall, the staff works quick at most times I’ve been here to get the drinks out.
Mango T.
Classificação do local: 4 Brooklyn, NY
A very small yet convenient starbucks in the shopping mall. You don’t have to wait long in line and the drinks are pretty good. I love to stop by here whenever I shop :)
Keith T.
Classificação do local: 4 Manhattan, NY
Pros: the employees are fast and friendly with a low level of turnover(it’s comforting to see familiar faces every morning). Cons: the 8 floors of offices above the Manhattan Mall supply this Starbucks with a never-ending line. If you catch it at the wrong time, you’ll be waiting ages. When it gets too bad, I usually go to the Starbucks down at 31st and 6th(pro-tip!).
Anthony C.
Classificação do local: 5 Jersey City, NJ
Fast and great placement in the mall. I come here daily.
Steven N L.
Classificação do local: 2 New York, NY
The milk and sugar station is always messy. Last week I asked for a sleeve and instead of handing me a sleeve the person behind the counter just pointed them out to me. I also noticed then when customers order using the Tall, Grande and Venti designations the cashier calls out«Small», «Medium» and«Large». So much for Starbuck’s uniqueness!