Pret A Manger

Pret A Manger has really expanded in the last few years. If you are familiar with this chain you know what to expect. Fresh cold sandwiches and salads with juices or organic coffee. They also have a small hot food section with soups and sandwiches and wraps. Items are typically in the $ 5 to $ 9 range.
I am putting this review more as a critique of this location. This one is located next door to the Jack’s 99 Cents near Penn Station. There is a moderate amount of seating and it is very clean. However, it can get very crowded at lunchtime because of it’s location.

Bad service and they should have gotten the store manager! Went there yesterday, 3÷23÷16 for a coffee and after I left I realized that I had been given the wrong one. Went back there this morning, 3÷24÷16 and explained to them that I got the wrong coffee and they said «Sorry, I wasn’t here yesterday» and proceeded to charge me almost $ 5 for it. Wrong way to handle the situation and will be getting my AM coffee elsewhere.

This place has delicious sandwiches and salads! I love that everything is organic and good for you despite the food being pre packed. My favorite is the chicken & avacado sandwich. Ugh, so good. Definitely a good place to grab some healthy food when you’re in a hurry.
There is a great number of seating and outlets. However, the music is a little too loud for my liking. I was wearing headphones and I could still hear the music very loudly, not the best place to study.
I have heard that their coffee is spot on, so I will be returning to try that for sure!
Wifi password is on the bottom of your receipt!

Disgusting! Found a WORM in my salad. Used to eat here all the time but I won’t be going back. What’s worse is that I found it at the bottom of my salad, after I’d munched through a lot of it. :(Ick! Who knows what I put in my mouth and didn’t notice. Their food is too expensive to justify having unwashed greens in their salads (and probably sandwiches). Yuck.
UPDATE: Although a person from Pret made a point to post a public reply to my review (and my comment on IG) asking me to send them my email so they could make it right, 3 months later I’m still waiting for an email or an apology…

I happen to love the food at Pret but will no longer enter this location. The display offered one price but I was charged another. When I brought it to the cashier (who also was the manager), she said there was nothing she could do and did not/​would not refund my money… I wonder how often they do this and how many people they ripped off today. Shame on them!

I don’t usually eat here, but took a chance because I was hungry ahead of an evening meeting next door. I further took a chance on the veggie Mac-​N-​Cheese. Delicious! Great stuff.
I’m rating this place five stars because of the staff’s attentiveness. I’m not from the city and sometimes feel a bit overwhelmed and out of my element. Upon finishing my food I looked around for a restroom. Not finding one, I began to walk out. Then a staff member called out to me. She’d obviously been paying attention to her customers, knew what I needed, gave me the key code, and pointed me in the right direction. Finding a bathroom seems a small thing, but at my age it makes a big difference and that little act of attentiveness and thoughtfulness set the tone for the rest of my evening.

I Come in here every weekend, and get some of the best customer service I have ever experienced, they have a great team and know me by name and greet me with a huge big smile every time. I go out of my
Way to come to this store in particular, it has a great vibe!

Amazing fast food! everything is always so fresh and staff is always so sweet love it! My go to fast lunch and super healthy too!

I’ve always been quite disappointed by Pret in the US. There are some classics from the UK like Rocket and Cray that simply are not available in this market. I’m not sure why. That said over time they have improved. I grab lunch here regularly as I work just across the street. There are tons of great vegetarian options now: wraps, sandwiches, baguettes that I never have to order the same thing more than once in a week. Kinda pricey, but worth it.
UPDATE. I went in yesterday and now they have a rocket and cray fish baguette with sweet chili sauce! Brand new. It was incredible, I will be getting this every day :-)

This location is clean, friendly and absolutely just made my morning. Thank you Khalil for helping me with the wifi — checking on if I needed caffeine and making me snap out of the pre-​meeting craze I was in to acknowledge that it was a good day!

So great — a fast food place that I can trust. I love their sandwiches and wraps but super underrated are their pots — i.e. the banana honey yogurt pot. I felt like pooh bear.
Any of their sandwiches are great, but I like the chicken bacon the best. The bread is sooo tasty and baked fresh! The sweet potato wrap is also impressively good.
I’d probably skip their coffee and pastries, esp in Manhattan — there are just a lot of better options. But if you’re in a jam near penn station, their croissants hit the spot.

Bumped into this place on a whim, it’s nice. Bought a bagel and cream cheese and a coffee was so good. The bagel was so soft ! There are chargers and tables and it’s spacious and full of light, how nice !

Pretty pricey but nice place, descent food. Small selection so theres not that many options…
Ehh…

This is our local Prete and we definitely pick up lots of sandwiches here throughout the week.
It’s consistently good food, but the staff is one of the most forlorn, morose and unfriendly I have ever seen. Every time I’m there I want to ask them if their puppy died.

This location is consistent with other locations. I appreciate Pret A Manger’s dedication to same-​day freshness in that they don’t serve anything that was put together the day before.

Pret A Manger is a chain of posh little delis that caters to New York’s health conscious. I say health conscious moreso for the quality ingredients used in their food versus it’s diet friendliness.
What does that mean? Well basically, a sandwich with gluten free bread filled with organic/​non gmo/​humanely butchered/​fillings can still be a fatty treat. Nonetheless, I imagine better ingredients will still draw in crowds unwilling to join the likes of the fast food fiends.
Anyway, the selection is impressively abundant. They had wraps, yogurt cups, sandwiches, salads plus a large assortment of cold and hot drinks. I took my time in selecting my second breakfast for the day — a bacon egg and cheese on brioche — cute mini sandwich which cost me nearly 5 bucks. I didn’t get coffee this time cause I had literally just eaten from a food truck 10 minutes prior.
I sat myself in a corner which was caved in brick walls, took photos of my sandwich and a few selfies. Shut up, you all do it too so don’t judge. The sandwich was nicely wrapped and that bread oh so soft. Granted the bacon wasn’t thick or hearty, but all the components made for a decent sammy. I gobbled that thing up in 2 minutes, maybe less.
I was pretty impressed by my 10 minutes spent at Pret A Manger and am not surprised this is such a popular spot to grab a bite on the go.

I had a refreshingly good breakfast this day, all in the form of a Bacon Egg Croissant Sandwich and Pure Squeezed Florida Orange Juice.
Have you ever feel energized after eating a palate awakening breakfast?, cause I felt like that today. After this breakfastI felt like I was ready to run a marathon, or in my case, ready to watch one on TV.,
It’s surprisingly tasty, and tasty without being overly filling. That’s the thing about bacon, it imparts the right amount of guilt so that you wouldn’t dare eat anything else before lunch.
I’ve had their Thai Curry Soup before and I still dream about that one on chilly evenings., a warm place in my heart for you, Thai Curry, always!
One time, I walked into Pret A Manger and they gave me a free cup of coffee because I was pretty!!!, how awesome is that?
(ps: ok, maybe me being pretty wasn’t the reason they gave me the free coffee, happenstance., but I sure felt pretty after that!)

It isn’t news how much I love Pret a Manger. When this location first opened I was on the moon! In the winter I used to mourn not having the strength to bear the cold and walk 10 – 15 min. to the closest Pret. This past winter I had the pleasure of walking less than 3 min. to the W32nd St. location.
This particular storefront is small but I can usually find a seat for myself. The employees have always been very friendly to me. One day I walked in to buy lunch and the cashier who I would see almost every day (because I was there pretty much EVERY DAY) gave me a cookie for free! AND within the same week I also got a free iced coffee! Can’t beat that kind of service.
I do have to say in the summer the air conditioning could be turned down a few notches. Some days it physically hurts to eat inside because my muscles are so tense from trying not to shiver!
The music playlist is usually something I approve of. I love Tori Amos as much as any other female in her late 20’s but let’s play something other than, «Caught a Lite Sneeze» once in awhile! I think the last few times I’ve eaten lunch here this song was playing at some point. Still better than the obnoxious crap they play at Speedy’s.
At time of writing, I am the Unilocal Duchess of the W32nd St. Pret a Manger location. With that being said, I command you to check this place out!

While «pricey», this is one of the more socially responsible companies in NYC – fair wages, mentors underemployed to management positions, never throws away leftover food for the day, donating instead.
I rather give away my money there any day. In addition, every location I visited, employee is willing help you decide what to purchase. They will not try to push you away, because they care about their customers. My favorite location are this location and 47 & 3^rd ave.
Thanks for my quick lunch!
Cheers,
Wilkie

Good, fresh sandwiches. Great coffee and amazing pastries. Soups are ok. Salads are great! Having said that, seating is limited and chairs are uncomfortable. Overall: great place, a little pricey.