Starbucks

What can I say? Rude, lazy, slow and inattentive employees !!! The guy who took my order was half asleep and disinterested in my wife and I as customers. He was also clearly disinterested in his job (which I presume he gets paid to do). Maybe he felt it was below him to work in Starbucks in Manhattan! He took my order (barely), put my sandwich in the oven and started serving other customers. That’s normal. But when my sandwich was ready, he took it out and put it beside the oven and left it there. I kept saying to him (and anyone who would listen) that I wanted my sandwich, but he ignored me. Other customers were also angry with the service and they were nodding their heads in disgust. When I finally got my sandwich after several minutes, it was cold and I asked to speak to the manager. I was told there was no manager. A female employee who was more occupied talking to a friend than doing her job gave me serious attitude. I have a feeling she was the manager. She was disgraceful and should be fired. She was very rude to me. My wife and I will never go back to that Starbucks.

I don’t remember much about this Starbucks other than that there was no toilet paper, instead there was a stack of Starbucks napkins. Kudos to the quick-​thinking and innovative barista for comin up with an alternative wiping tool when the TP supply went dry.

Understaffed, went in to try to purchase two items was told they no longer had one and I waited for my drink just to be told they ran out of a certain ingredient. Honestly they should either take down the display for the items if they run out of it. Baristas should communicate with register if they run out of drinks. One of the employees weren’t properly dressed. I wanted to reload $ 10 onto my card ad the register tried to do $ 20, luckily I used a prepaid credit card and didn’t have enough for the whole $ 20.

This is my go-​to Starbucks — the staff is friendly and gets to know you (I’m greeted by name and they know my drink). I’m always a happy camper when I come here. If my drink doesn’t taste right, they’re very friendly and professional about re-​making it.

Horrible service. Every time I go, it is worse. Mean attitudes. And today the baristas friends came in at a busy time, so the rest of the guests had to wait while they made those ten drinks for free. Will not be here again.

I want a frappuccino … but I don’t want to go to wait in this huge line to get it… Help! (=_​=)
Ughh…i really hate how this Starbucks is segmented!
all their sofa chairs sees to be all over the place… tables are pretty dirty… area feels kinda sticky… just seem so disorganized…
Well Starbucks is just a quick place where you can go out for a quick cup of hot or cold beverage… sadly this place is slow… waited in line for five mins and i was ready to leave… Its not THE best coffee but its something that’ll keep ya awake… i guess…

Awakening to the rise of morning for a brand new day awaits. I needed something warm to enlighten my spirits– hot Green tea and good o’ fashioned grilled cheese sandwich. Long line and disgruntled workers hustle and bustle behind the counter to fulfill drink orders. This Starbucks has a coffee bar which is very similar to a bar counter in a pub or saloon. The furniture appears outdated and very minimal seating.

The young woman who took my order was efficient, but she was the highlight.
There are people literally camped out here for the duration, and when I did finally get a seat, the plug from my phone charger fell out of the made-​by-​the-​lowest-​bidder outlet (it didn’t have that problem at the fifty other outlets it’s been to).
If Starbucks is supposed to be a little oasis on your busy day, this place is the mirage.

This is an okay Starbucks. Service is decent, but the store could be a little cleaner. I was there around 3 PM on a Saturday and there was garbage in the window sills. So it seems like they are too short-​staffed to clean the café area.

This particular location is actually not bad at all. It’s a decent size, the line is hardly ever long and the workers are extremely efficient here. For starters, they know how to spell my name, this makes me smile on the inside, y’all just don’t know what I go through.
Drinks: Coffee, Tea, Refreshers
Since I cannot have most of their drinks, I only purchase the Very Berry Hibiscus (venti). I love this drink too, it’s in the Cool Refreshers section of the menu. It’s a fruity drink, already sweetened with fresh berries added to the drink– oh so good and addictive. This drink is caffeinated, the calories are very low, venti is only 100cals (3 weight watchers points). I’ve brought this drink from various locations and this place hits the mark every time and they are willing to give you extra berries upon request. If you have not tried this drink, give it a go!
By the way, I’ve tried the Passion Fruit tea, cold and sweetened, it’s okay in my opinion, nothing to write home about.
Bakery: Muffins, Croissants, Deserts & More
Starbucks have a great selection of bakery items, they always look so fresh and tasty in that case but watch out, those small muffins and other items are packed with calories. I usually purchase the Petite Vanilla Bean Scone, it’s small and just enough for me at times. I’ve also tried the Michigan Cherry Oat Bar, Berry Yogurt Honey Muffin, Pecan Sticky Bun & Birthday CakePop. Every single one of these items are so delicious with every bite. Their food selection is pretty good, I must admit. They also sell salads and sandwiches too.
Overall: Closing Remarks
I can certainly see why people frequent the Starbucks chain. I do like Starbucks for the few items mentioned, they will always be relevant and continue to grow because Starbucks simply doesn’t get old.

I came in as a paying customer. I set my coat at a table. The line to purchase was long and I had to go to the bathroom VERY badly. I headed for the bathroom line, intending to make my purchase after. One of the employees kicked me out of the front of the bathroom line saying «you have to make your purchases FIRST.»
SERIOUSLY??? This is how a regular customer is treated? I ended up having to wait in the food line and then the bathroom line again! I’m looking for another coffee shop nearby.
Furthermore, one of the main reasons Starbucks is tolerated in NYC, considering its a homogenous, gentrifying chain, is that it is one of the ONLY places in NYC that a person can use the bathroom! This is the first time anyone has ever hassled me about going to the bathroom whether or not I purchased anything. Does Starbucks really not see the value of this distinction in a city notorious for no places to go? It gets people in and will keep them coming back. In a city that prizes uniqueness, they shouldn’t discard the one thing that makes all the cookie cutter Starbucks stores unique and welcome.
And at least don’t push around paying customers

I presented a coupon that I received in the mail from Starbucks related to a separate crappy Starbucks experience (they were trying to make up for the idiots that ruined my last order). This Starbucks refused to honor the coupon and then refused to return it to me. You guys freaking suck!

«You’re in ‘Bucks now, the most soothing place in the world.» — Daniel C.
Heads up: great Starbucks. Clean, cold, not a crazy line for the bathroom.

Brandi G is right– the wait time is definitely hit or miss. This is my office-​local Starbucks, and I can assuredly say that it is a complete toss up as to what the line will be like at any given point between 9 and 9:30am on a weekday. There have been several glorious mornings where I’ve walked right up to the counter, but most times I am waiting in a line that has snaked its way dangerously far back, almost to the store entrance.
Despite the wait time, the staff during this shift are consistently friendly and pleasant. Very important for the AM crew!
Not much by ways of seating– maybe 20 seats total? But this is more of a commuter location rather than a let’s-lounge-around-for-3-hours-while-I-sip-on-my-$ 5-​coffee-​hoping-​to-​spot-​a-​celeb (i.e. their Grove St location in the village).

Hit or miss when it comes to wait time. Friendly staff and loads of seats (quite noticeable, though I generally take my joe to go). Never been inside the bathroom. So long as the line isn’t crazy, I’m a satisfied customer.

This place is kinda dingy and run-​down. It just doesn’t give off a cozy «I will sit here and drink coffee and read a book today» vibe. It’s pretty sterile.
Wanted a pumpkin spice latte to warm the experience — they had PUMPKIN SPICE IS BACK signs ALL over the place and it inspired me. I ordered and the guy says, «oh yah, we don’t have that. We’re out.» WTF. Don’t tantalize me! He was pretty solidly unapologetic about it. I got nothing and rejoined my group of friends.
A few minutes later, I decided that I really DID want something warm, regardless of pumpkin flavoring availability. Luckily for me, while they don’t have FALL flavors, they did have the CHRISTMAS flavor in early — peppermint mocha! Go figure.
It was good, but the spot wasn’t great. Wouldn’t come back — not with 254 023 958 other SBux on the island.

Plenty of Seats and Tables. This is NOT a Starbucks with bar stools and limited seating. Pretty well kept and there are restrooms for customer usage which has sort of become a rarity for Starbucks near tourist zones. At least this part of town is NOT touristy… which is a plus for local New Yorkers

What’s wrong for this spot?
Jeez lousie!

Nice Starbucks as far as Starbucks goes. Got a salted caramel mocha (feh, sounds better than it was) and one of the cake pops. The girl behind the counter was nice, when she asked what one I wanted, I said, the pink one — she said, good, cause that was the best. Tell me something I don’t know! I haven’t been here to use the WiFi or anything like that, but it’s a pit stop when I don’t feel like walking anymore.

With the 500 other branches in a 2-​mile radius, you’re much better off avoiding this particular location: the staff is rude, un-​helpful and incompetent. I went in this morning and requested a tall Chai tea latte with NO sugar. I only heard the register assistant say a tall Chai tea latte (but forgot the instructions for NO sugar) so I double-​checked with the lady who handed me my drink that there wasn’t any sugar — she confirmed that she didn’t add sugar. I take my first sip back @ my desk and it’s laden w/​white sugar.
It’s such a simple request that one would think: «How could you POSSIBLY mess that up?» Well … they somehow managed to. Along with the other reviewers, this Starbuck’s experience is a total thumbs-​DOWN.