Ricky’s NYC

I stopped in earlier this week and was helped by Ernsline who was helpful and kind. She was patient with my questions and have me recommendations for a product which I now love. Thank you Ernsline — I will be back!

Ernsline and Ramone were amazing! They are the reason I will only be purchasing products from this location! Extremely friendly, complimentary and helpful; and she had a dope weave.

Ernsline was so helpful. I had so many questions and she was great.

Staff were super helpful! Would definitely go back!
I had a lot of trouble dying my hair purple and staff at other Ricky’s weren’t as helpful as they were here. Glad they were able to help me out.

I came in here because I was looking for hair dye…
IRRELEVANT: I’m not quite sure why, but I’d rather dye my own hair even though I don’t have aspirations of working at a hair salon like ever.
Anyway, after doing hours of research on how to get a not-​so-​easy-​to-​achieve bright red hair, I came here knowing what products I wanted. The slight downside is that this location is small. They ran out of the exact color I wanted so my whole plan of going in and out changed.
A man asked if I needed help and I said yes… I started to ask him questions about the different hair dyes since the exact color in the brand I wanted wasn’t there. He was very honest and said he didn’t know a lot about it and went to get someone else.
Fortunately I was helped by a really nice lady (lack of name isn’t helpful, I know). However she doesn’t actually work at that location she was there temporarily so even if I did remember, she might not be there. This woman helped me so much though! I could tell she was very confident in her answers, so even though I did my lengthy YouTube-​ing, I asked her everything I could think of.
Also, there was a younger man helping a woman simultaneously. So the four of us are in this narrow isle with two idiots asking a million questions to these poor employees, yet they were so patient.
The teensiest critique is that it is small… And they ran out of my color. But I am SO happy I found the nicest employees who were so helpful and made my hair journey less daunting when I got home.

I was coloring my hair by myself for the first time and I needed some help on finding the right products. Sean didn’t waste anytime to make sure I had the right things in order to make this come out exactly how I wanted. With Sean’s help my hair came out amazing I even got some extra products for styling that he was able to help me figure out how to use. I will deff. only be shopping at Ricky’s for now on.

IT IS **ILLEGAL** TO MARK A PRODUCT A CERTAIN PRICE AND CHARGE ABOUT 20% MORE.
Yet, this store has NO problem doing so. I was here today when I bought three items, one was 11.99, the other 28.00, and the third 34.99. However, on my way back home (NOT in the city), I realized the amount I paid, $ 79.00, made no sense. I used the check in offer of 15% off and altogether my products came out to $ 75 pre tax so I was unsure of how the price came out to more. I called the store, was put on hold about 5 times, when they finally told me the shampoo that I thought was 28.00 like the sticker says was actually $ 33.99 and the «15% check in offer discount» was applied as 10%.
I was told I can come back to the store and show my 15% coupon (though I already showed it at the time of purchase) and the sticker on the 2 lb shampoo bottle. The problem is, I do not live near a Ricky’s store so that would mean that tomorrow, when I have to commute with all my stuff and my computer, I have to bring a very large shampoo bottle around with me. I have to go out of my way for a mistake that was NOT my responsibility. I tried to talk to the cashier who rang my stuff, to the district manager, and an online costumer service rep. No one helped.
I am so tired of this store. A similar problem happened to me on halloween where I had to order a costume then reorder and my costume because the price was not right. Not only did I have to call about 50 times because no one answered, the costume was not shipped to the right store the day before halloween and they had to look up online and figure out where the heck my costume was sent.
This WHOLE BRANCH is completely disorganized, over priced, and seems like it could care less about their costumers who are spending so much money here.
Maybe Ricky’s should hire some people who actually have some sort of idea on how to ring up prices correctly.

Sunday night I passed by this shop in a very indecisive mood. But thankfully there was a beautiful young lady there to help me. Her name I believe was Erika and she made it seem as if we have known each other for a good 7 or 8 years with her charisma and patience. She took a good look at my facial hair and suggested a very decadent beard oil which has a scent and feel that made me fall in love. As well as suggesting a beard oil, Erika asked if I already had decided on a costume for Halloween. When the world No left my mouth, Erika’s eyes opened up to reveal the excitement of the art of disguise. You immediately started shooting suggestions at me. It was a really nice and cute experience. I would definitely stop by this particular store more often for all my cosmetic/​beauty needs. Thank you Erika for your wonderful service.

Serious props to Maddie at this Ricky’s! She waded through all the Halloween stuff to find what I needed, and didn’t stop until she found the exact color/​size that I wanted. Best employee ever!

Stopped in last night to pick up some shampoo. The cashier complimented my beard, which reminded me that I wanted to get some beard products as well. Sean, Luis, and Shayon were extremely friendly and helpful.

I scooped up some Phillip B shampoo with the truffle oil and I had some questions about the Phyto and Shayon helped me out. Super professional and genuinely interested in providing guidance. The guy with the fly sport coat at the register was cool like a Jazz man. Smooth experience.

I am a long time neighbor and frequent customer of the Ricky’s on Sixth Ave and have always had a pleasant shopping experience, but on a recent trip in to the store, desperate for a last minute «rock star» get up, I was blown away by the friendly and efficient service I received from Kingkay and his staff. I couldn’t believe the personalized service and attention he paid to me and my ever changing mind. Thank you all for putting up with me. You have a customer for life!

My girlfriend and I know nothing about wigs but needed one for NYCC. Shayon and Luis were INCREDIBLY helpful and kind — they helped us find all the products and accessories we need and answered all our questions about how to make the wig look the way we want it to. Thanks!

Went here because Wigs Plus (around the corner at 37 14^th street) was closed. Everything here is $ 1 – 3 more than it is at Wigs Plus, so I thought I would use the 15% Unilocal Check In coupon but it didn’t work. The manager told me he could return everything and ring it back up but I was over it. A for effort and staff, D for products available (because everything I wanted was sold out– who runs out of Loreal Quick Blue?) and F for pricing. Go to Wigs Plus– same products with better prices.

Very friendly staff,
limited selection on most items and only in small, expensive packaging…
No «Costco» size here…
Nice, clean, attractive store…
Hugs…

Love this place! Walked in and was immediately informed that all t-​shirts were $ 1.99 on sale! Employees were super friendly and helpful. Didn’t really need anything else but they had a huge selection of a variety of products

I like Ricky’s because they always have the products I need when I need it and I can be sure they are REAL as opposed to imitations that I can buy online.
The staff could care less that I was there — and in fact maybe was annoyed that I was. And just a tip, if you are going to make fun of or talk shit on your clientele, please make sure I am out of the store. I shouldn’t be giggled at between 2 employees and know about it. (It could have been my heinous fur purse or the fact that I couldnt move half of my face because of recent dentist work but still RUDE!)
I wanted to ask questions about a few things, but the check out girl intimidated me so I just bought my shampoo and got out of there.
Also, middle aged fat man lurking in the Adults Only section — you are creepy as hell.
Hair tip: I generally use expensive shampoo and conditioner, so when I went blonde, I was nervous to use Clariol Shimmer Lights because its pretty cheap. It does it’s job though, and keeps that gross yellow color out of your bleached hair.

I love everything about this store. This is the only location I’ve been to and I hear it’s on the small side, but it’s perfect. It’s got every hair and make product I could want, helpful staff, and competitive pricing. It was a bit maddening that everything was hidden by Halloween costumes, but you could still find your products if you’re willing to dig or ask. Plus at least there is an end in sight.

«When I was like 15 I thought Ricky’s was the cat’s meow wrapped in the cat’s pajamas. Now that I know where to get higher-​quality fishnets for less cash, I just think Ricky’s is decently cool. Ricky’s is one-​stop shopping for slightly overpriced cosmetics, wigs, and everything else you’d need for a temporary tart-​up. A reliably fun browsing experience, although I hardly ever buy anything. A cool place to take out of towners if you’re trying to shock them.»