Sabon

Online ordering, what a joke. Overnighted my order and have not received my order, wasn’t credited the express fee, nor a reply from their customer service as to when I can expect what I’ve already purchased. Step it up.

I’m love their products, but customer services is very uneven. I canned them to ask a questions and a woman said, «I’m busy.»

Love the concept, not really the products. Too expensive for something barely has any effects.

Great store with nice, if overpriced, soaps and scrubs and whatnot. Go in and have your hands scrubbed even if you’re not buying anything. The staff are patient and friendly and not pushy.

The staff were extremely friendly, but not pushy. Try their little ‘experience’ in sniffing all of their body scrubs and trying one of your favorite scents out! The sink in the middle of the store is very cool/​fun, and the scrubs are AMAZING! They leave your skin extremely smooth with all that coconut oil and refreshing with the scent of your choice! I loved the Lavender Apple — a little pricey, but lovely on your skin! They even gave me few samples of their other soap products. Fun!
+Lavender Apple (!!!)

This was a cool store. It had the word for my girlfriend written all over it. So many lil nicknack gift ideas sparked across my mind as I moved through the store.
I loved their assortment of soaps. It was cool. I don’t get the boutique soaps. Really over the top but if it would have my girl smile I’m all for it.

Beware! The shop went cheapo on the packaging. The lids are very low quality, and leak on the salt scrubs. I thought it was just me, but after a second oily leak all over my bathroom area rug, I went to exchange the product. The return process was ridiculously painful. Had to fill out a 1 page form, and the lady at the front had to spend 10 min on the phone with her manager to figure out how to exchange the salt scrub. Got home later, and the jar still leaks. Argh. Never going back. Cheap product packaging.

After the last unhappy online shopping experience, I still want to give them a chance, because of their amazing products.
And this time, everything goes smooth. I guess the orders goes faster and the service is more efficient because of the none christmas days.
+++Body scrubs, bath salt, bath foam, mineral powder, body gel polisher, shower gel/​oil, milk soap smells great and it won’t dry the skin at all.
-++Butter cream is very good for dry skin, however the skin won’t absorbed the cream.
+++Body lotion and sorbet body gel in the other hand, it’s light and very moist.
+++Foot cream smells wonderful and the skin felt smooth after apply.
+++Ginger orange, rose tea, pachouli musk, delicate jasmine, musk, tropic, honey peach smells great.
—Lavender apple smells like «ARM & HAMMER» cat litter deodorizer.
— Lemon mint face polisher drys the skin.
—Face moisturizer was very thick. it may be good for people who have dry skin, however it wasn’t pleasant for people who have oily/​normal skin.
—There is no tryout samples in the package at all.
Their products have great quality and I hope their customer service will be as good as the products every time.

En ballade à Greenwich Village, on passé devant Sabon. Ils nous proposent des échantillons de savons gratuits pour nous appâter, mmmh, ça sent vraiment trop bon !
Ayant quelques minutes à tuer avant un rdv, on décide de rentrer. Une vendeuse nous propose alors de nous laver les mains avec leurs produits. Mais quelle expérience !
On arrive devant un grand lavabo en pierre, on explique à la vendeuse les odeurs qui nous donnent envie, je choisis l’alliance vanille/​lavande/​jasmin.
La première étape c’est le gommage, puis le savon en lui-​même et enfin une crème.
C’était divin, ça sentait tellement bon !
On a passé toute la journée à apprécier l’odeur et la douceur de nos mains, c’était super !
Ah, ils nous ont bien eu: je né peux me résoudre à partir sans rien acheter. J’achète donc de la crème pour main à la vanille/​lavande/​jasmin, et un petit carton sentant la vanille (comme les sapins dans les voitures, vous voyez ?). C’était un cadeau pour ma mère qui l’a enchanté ! Le carton de vanille a duré très longtemps et l’odeur diffusée était top ! J’ai retesté la crème qui m’a encore enchantée. J’ai pu testé aussi mon échantillon de savon qui sentait vraiment très bon !
Le seul souci, ce sont les prix qui sont un peu élevés, mais je vous assure que ça vaut le coups ! D’après mes souvenirs, j’en ai eu pour 26 $ avec mes deux articles.
Pour info, ils font vraiment toute la cosmétique: crèmes pour le corps, pour les mains, savons, gel douche, etc.
Bref, je recommande !

Ordered online on ¹²⁄₂₂. Never got email confirmation and never received the products. They don’t respond to email or phone. I checked reviews on Unilocal and FB and it seems this is really how they handle online orders. They charged my credit card on the day I ordered and they have not delivered anything. Why patronize a company that treats customers like that?

While the store is pricier than most bath and body novelty stores the products are well worth it– They feel and smell great!
I stopped in and picked up two gifts, an aroma oil and one of their scented candles. They have so many products there so you can test them all before purchasing.
This Sabon is smaller than the other locations but it’s better so you can have a one on one walk through of all of their products.

There are TONS of products here, a little overwhelming? Yes, but in a really awesome way. Love the salt scrubs and especially the lotions. A great place if you have sensitive skin or you can’t stand super strong perfumery scents. Sabon will have something you’ll love for sure. This place has everything. Sometimes I just pop in to wash my hands. Shhh!

If you have to read reviews about this place, then you live under a rock and I feel sorry for you. Every product from this retailer is AMAZING.
My most recent large sized jar of scrub lasted 7 months and its still half full.
The best part of shopping here is of course being snuggled into the cozy streets Greenwich Village and then walking over to Little Italy (Make sure to stop in @ Lombardis Pizza) or stinky olé Chinatown– Way to putrid for me.
LOVE u Sabon! Please start shipping soon. Thx

The hand washing experience totally sold me. The product not only sells itself (after the experience, my hands felt like a newborn’s), but the staff were also really friendly. Went in not thinking I would get anything, but I went out with two new products. Great service!

Okay, you jerks, why in the hell can’t I buy the giant bath gel on the wall? Seriously, you have incurred my wrath. You lost two stars.
Now that I have regained a modicum of my olfactory senses, I can start to see straight again. Kind of overwhelming, but not in a completely objectionable way. Lots of selection, and not everything smelled or looked like dessert. Too expensive, moving up from Doctor Messhuganna’s all purpose soap (btw, «all purpose» does not include toothpaste) but totally worth it because this stuff lasts for infinity. I think that the patchouli-​ginseng-​lavender-​muskrat-​opossum actually contains dark matter or something, because I think it is actually reproducing in the bottle. I can’t seem to use all of it.
Metaphysics aside, this place is pretty cool, especially since a friend of mine accidentally ate one of the «sample» chips she was given on the street as we walked by. Oh, the irony…

Friendliest staff and one of the best hand washing experiences.
I love Sabon and I admit that I own a lot of their products. However, out of all the branches I’ve been to, this one is my favorite so far. The staff is extremely friendly and when it’s not too busy they give you the most elaborate hand washing experience while introducing their scents and various products. Unlike the usual hand wash which is just body scrub and lotion. We got to try various soaps, serums, and some hair products as well.
If I didn’t already own most of the products in the store, I would have came out with more stuff.

I stumbled into this store last weekend. I was asked if I would like a «handwash?» Sure! Why Not? I was then escoted to a lovely stone sink. Many selections of sents salt scubs and oils where put onto my hands. All I can say is that I left with the softest hands I have ever had. What a treat.

My friend recommended we stop by the store to browse. A saleswoman passed out free samples of the hand lotion outside. We’re already off to a great start, Sabon. They meticulously wrap each purchase in gift wrap, so it’s ready to give to loved ones. And look online! With a minimum purchase and free shipping, there is usually a discount on products. Since they have an organic line, it makes me suspicious of items that are non-​organic in their collection. but I’ve been pleased with their decorative soap for gifts, the lychee loofah soap, and the body scrub. You can also re-​use the glass jars.

I LOVE SABON!!! They have such lovely products! I personally love their Mineral Powder in Patchouli Lavender Rose for the bath. It smells beautiful and makes your skin feel so soft!
My reasoning for only giving it four stars is I sometimes find the staff a little overbearing. Especially during the holidays! Sometimes when I go in I’m asked three or four times if I want to wash my hands! But it’s better to be overly helpful than not helpful enough!

I am what you call a Sabon whore. Now I know that is a terrible word to use but the reason I say that is because I would gladly whore myself out, if I had no money, just so I could use their products and smell like their lavander apple products all day. Thankfully I am employed so no extreme measures are necessary!
Anyways this stuff is AMAZING! I definitely agree with the ladies that say they need to open a west coast location. (Please come out to California!)Their lotion smells so good and is not greasy feeling at all. Their scrubs make your skin feel transformed.
Everytime I’ve gone in, I’ve received top notch service and the sales folks have always been very friendly and helpful. I just recently got some of their products through mail order (I had to restock!) and I loved that everything was wrapped up like a gift even though I never asked for it. Almost makes me not want to tear it open because it’s wrapped so cute!
One thing to note if you’re a traveller… if you buy their scrubs, it’s nearly impossible to not have it leak on the way home (if you’re taking an airplane) so bring a ziploc bag or something so that you don’t get the oil all over your luggage!

I am unabashedly in love with Sabon, and every time I visit I implore them to open a West Coast location.
I’ve developed this odd sort of fetish. See, when you travel a lot, all of your hotel rooms start to look the same. And smell the same. So, it’s a delight for me to check into the Hilton down the street from here, because even though it’s just another Hilton, Sabon is around the corner, and I can step inside and walk out with lovely Lavender Vanilla candles to take back to my room and make it feel like home.
Between that, the body butter, and the salt scrubs that make me feel like a whole new woman (oh, and the fact that when I recently visited it was pouring down rain and cold outside and the sales associate stopped what she was doing to take me back to the sink, make sure the water was warm, and wash my hands for me with salt scrub), this place is an absolute, warm, inviting Oasis.
I like Lush — although it gives me ADD — but Sabon has the formula down.
Now, I implore you, through yet another medium — move West! I know I can order online, and I do, but it’s just not the same.
Ahhhhh. I still feel the relaxation that is Sabon. (Oh, and CHEERS for the 15% off everything in the store while I was there, too.)