Parm

Went for table service and everything was fine. Came back another day for takeout and waited 25 minutes for a chicken parm sandwhich to go. The place had just opened, only two tables were seated. Full kitchen, full staff. Mostly prepping. The same order came faster when I sat down the week before. Zero communication. From the person at the to go counter. Horrible service.

For a place that is called Parm, the chicken Parm was about average. And, For a place that has the looks, décor and furniture of an Italian deli (indeed there is a takeout counter) the food is way overpriced. The service was decent but nothing outstanding. About the one thing that you should go out of your way for is the ice cream cake. Terrific.

Their salads are ridiculously overpriced. Borderline unacceptable. Stick to the mains, they’re delicious

First time visit. Probably more 2.5 stars. Chicken parm was good. I really enjoyed the pasta that came with the dish. Service was good, although not quite up to speed with what is available or unavailable. Our waiter had to come back twice to update the orders because they were out. Décor was nice. The wait was long even though we had reserved.
With that said and done, my rating is more solely on the food. Even though the food was good, it was not good enough for the price. A friend had the fish, and that I was terribly small. I could eat 10 of them and still be hungry. The calamari was above average but also very small portion.
Bottom line, I wouldn’t return on my own but would still go if someone wanted to go try it. And I probably will stick with the chicken parm or maybe the meatball parm.

Had been waiting to check out Parm for awhile, and finally did! The restaurant is very inviting, and there is plenty of seating. Definitely make a reservation. It seems like it would also be good for groups.
Parm, where is your complimentary bread basket for the table?! That is my biggest complaint. How does an Italian place skip the bread? Oh well, more room for food. I ordered the eggplant parm and my boyfriend ordered the chicken parm. We both loved our dishes, but I think the chicken was the winner in my book. The pasta that came on the side was amazing and the mozzerella was so fresh! I really want to try the sandwiches because they look amazing as well. The portions are reasonable.

I have been at the location in Little Italy and was curious how the one on UWS would be and for the most part, it had a similar feel but the location was actually bigger and open. It still had the casual diner feel to it and the menu, for the most part, was the same so no surprises here.
Getting to the food, we wanted to share some items to start. We went with the meatballs (good and accompanied with a sweet tomato sauce), the artichokes (done casino style so they were topped with a handful of items that were good) and the fresh mozzarella (simple and drizzled with olive oil), all of which I would probably just recommend the artichokes here. For our mains, we tried the eggplant parm (simple and again finished with the sweet tomato sauce) and the chicken parm with spicy rotini side (chicken was a bit dry and the pasta was overcooked), of the two I would recommend the eggplant.
Overall, our experience was good. The service was friendly but a tad bit slow and the food was ok but nothing that would really knock your socks off. Overall, this is a good place if you are looking for something casual in the area which offers simple stuff for a fair price (it came out to about $ 55/​person after sharing a bottle of wine for the 4 of us).
Buon appetito.

I had a disappointing experience here on mothers day. The service was horrible and the food «meh». Our server was very rude and gave us condescending remarks when we asked questions about the menu. We initially ignored him and enjoyed our appetizers/​drinks (hence the 2 star review instead of 1) but realized 30 min after we finished that a. no one cleared our dirty plates and b. our entrees were no where in site.
We asked the server for eta on the food and he replied «about that… we are having a problem in the kitchen and ran out of eggplant. I was told 10 min ago it would be ready in 8, sooooo hopefully soon.» I understand things happen in the kitchen, but be transparent with your customers. We were sitting around at a dirty table starving, when if we had known we would have changed our orders to something w/​o eggplant. We then asked for more bread and he responded «Ill see what I can do.» Huh?!
Once we asked to speak to the manager he was nice enough to bring us another round of drinks, but it did little to make me ever want to go back. No one came around to clear our table until we asked multiple times, which provided the ambiance of a dirty fast food place.
No real highlight about the food, you can easily get better parm elsewhere. Not worth the hype!

Today was my Mothers Day celebration at PARM. What a wonderful cheerful atmosphere. We were greeted as we arrived. We were there when they opened. I suggest getting there early on weekends. The place filled up quickly. I had a reservation for 11:30 am.
Mary served all our needs while attending to the bar. She was such a pro. I felt like I knew her for years. She got the order to perfection. She checked on us periodically. We did not feel overly annoyed. We enjoyed our meal in relaxation taking a couple hours to eat and soak up the atmosphere while enjoying our Mother/​Daughter day together.
The sandwiches were delicious. We were told they were good but it was way above our expectations. My turkey was so tasty tender and juicy. The bread was soft and fresh as well as fresh lettuce. I could not ask for more. I had cheese with the turkey and it added another dimension to the delicious taste.
My daughter had the Eggplant Parmesan Sandwich and she thoroughly enjoyed. She took her time as I watched her savor every bite! Both sandwiches were so huge a side order is definitely not needed. Besides, you must save room for desert!
I selected the Smore’s Ice Cream Cake for desert. It had chocolate, toasted marshmallow and graham cracker flavored ice creams with crumbles of graham and chocolate cookies on the plate. Also came topped with a graham cracker, piece of chocolate, and a warm toasted marshmallow. It was delicious beyond belief! What a great gift…
My daughter had the Spumoni Ice Cream Cake. It has pistachio, strawberry, and chocolate ice cream. Topped with colorful sprinkles and chocolate cookie crumbles. She loved it! She couldn’t finish hers so naturally I did! I never let ice cream go to waste!
I was also greeted by the General Manager Marcella. She was very helpful answering my questions about whether the food is made or distributed from another business. At this time all of the food and ice cream cakes are made on the premises. From what I tasted today they are certainly doing a top notch job!
Marcella was very professional as well as table wait employees. Everyone I spoke to was friendly and smiling. It certainly made for a happy memorable Mothers Day meal…
I highly recommend PARM on the UWS no matter what the occasion. :-) I’m happy!

The good: –Decently sized spot with an old school vibe to it.
–Friendly service
–Above average eggplant parm
–reasonable prices
The not so good:
–2 hour wait when we were told 45 min-​1hr
— Food not mind blowing enough to warrant waiting for that long
–a ridiculous wait even when there were multiple empty tables
Glad I tried it, and thankful for the good cocktail i had in the meantime across the street, but if you’re going to ballpark me at 45 minutes for wait time then it should at least be in that same time frame rather than double the time.

Ate at Parm two nights ago and it was awesome. I had the Meatball Parm Hero ($ 15), which consisted of the juiciest meatballs I’ve ever had. It was topped with their own homemade fresh mozzarella to boot. My friend had the chicken parm, which was good, but nothing special.
The Spumoni Ice Cream Cake ($ 12) was beautiful to look at and was the perfect end to my meal. Layers of pistachio, strawberry, and chocolate ice cream were topped with a vanilla icing, and surrounded by oreo crumbles and rainbow sprinkles.
In addition to the amazing food, our waiter was the best. He was super helpful, attentive and polite. The restaurant is physically beautiful, with a real old school Italian feel and skylights in the back room.
I can’t wait to go back!

I loved the food. Great representation of Italian Cuisine. First the ambiance, very friendly, inviting and spacious. The servers were great! Food came to the table in reasonable amount of time.
Love all the appetizers i.e. Mozzarella, meat ball which were not Raw, The tomato sauce was fresh didn’t taste acidic. The parm salad was terrific. We ate family style and it’s the best way to taste many dishes. So we also had calamari. Nice garlic bread. Yum!
Veal with salad on top was great. I liked that it had the lemon on the side and chicken parm for me, I have had better but was ok, A bit dry and thick. Italian potatoes again yum and stuff artichoke amazing. The flavors were well balanced. Deff will recommend and will go again.
If you don’t like it too spicy just let them know they are amazingly accommodating.

Came here for a big group dinner and the overall experience was pretty great. Food came out quick, hot and delicious and service was on point. What more can you ask for?
We sampled a variety of the appetizers — meatballs, prosciutto, fresh mozzarella, garlic bread and calamari. All were delicious, but the stand outs were the prosciutto and meatballs. The mozzarella was good, but I personally loved the prosciutto. It wasn’t too salty and was a perfect combination with the garlic bread and mozzarella. The meatballs were super good as well, but they do cook them medium rare. I know you can eat beef rare (which I typically do), but something about rare meatballs kind of freak me out. Not like that stopped me though, I still inhaled a few and they were absolutely delicious. I suggest just requesting them to be fully cooked through if anything. For the entrée, I had the penne scampi. So good, but very creamy and heavy. I eat a lot and I ended up taking half my entrée home. It came in very handy when midnight rolled around.
The menu itself is small, but you have great options and you’ll definitely be able to find something that you want. The restaurant has an open kitchen which adds a pretty cool touch to the overall look and feel. The food was enjoyable, service was great and all in all, it was great. Definitely worth trying out!

I was really wanting and expecting to love this place, but all things considered, I only liked it and would recommend proceeding with caution. That likability was based on a composite of overall quality, portion size, price and delivery speed. The latter normally wouldn’t matter, but I was at a friend’s place and we ordered delivery, so this time it counts.
We had an order of prosciutto and fresh mozz to start, and a chicken parm platter, a meatball sandwich, and pasta Bolognese as mains. The food was all delicious, but the portion sizes were laughable. It didn’t even come with bread. Really? The chicken parm dish, in particular, looked like someone had opened the container and taken a piece of chicken out. When we opened it, we were all like, «That’s it?!» It was very sad. I don’t know what you’d expect to pay for something like that, but after tax and tip, it was $ 100. If the portion sizes were tremendous, I could look past the sticker shock and forgive a bit, but we were all still kinda hungry after this and felt pretty burned.
«There’s an old saying in Tennessee — I know it’s in Texas, probably in Tennessee — that says, ‘Fool me once, shame on… shame on you. Fool me… you can’t get fooled again.»
I don’t normally find myself quoting George W. Bush, but that about sums it up.

While I admittedly had a good time here, upon further reflection I don’t think it was really worth it. We were in and out extremely fast — it had that strange «very intentionally corny /​not fancy» décor and very ‘cheesecake factory’-like service. Where it sounds like they’re being super nice, but really they are just working through a script and you are just one of dozens of tables they will serve that night.
The food was pretty good. I believe I had the pork milanese, which was well fried and seasoned, but not a life changing dish. A bit pricey.
We shared a slice of the smores ice cream cake for dessert. This dish is so tailor made for adults who want to be kids again, getting a carvel cake for their birthdays. This place has dishes designed to make you crave them, but in the end, they are just ok.

To put it simply — disappointed. I was expecting to be blown away based on things I’ve heard, however, I actually just left feeling angry about how much money we paid for mediocre food.
I’ll start with appetizers, we got the mozzarella, hoping that it came with garlic bread. It didn’t. Add on a side of garlic bread and you have a $ 18 dollar app, which was unremarkable at best. The garlic bread was great, but the mozz was less than ok. Had that sort of flavorless taste, and gluey consistency. Almost seemed like it was taken right from the fridge to our table.
Now to the entrees. The chicken parm dinner is $ 25 dollars and comes with a side of pasta. I wanted to substitute pasta, however doing so would be an up-​charge, so I stuck with the rotini it came with. The pasta wasn’t very good, a little overcooked and the sauce was mildly spicy, but uninspiring. Some of the other pasta dishes people had around the restaurant looked good, but its unfortunate you can’t substitute. The chicken parm itself was good, not great. Weirdly cold on the inside, but everything else was ok.
I will say that our server was great, very funny and attentive, and found the rest of the staff to be great as well.
Other than that, I was really disappointed. I have no problem spending money on good food, however I could have gotten a meal of similar quality for a quarter of the price at places throughout New York.
I saw pictures on this website of the chicken parm hero, so I may try that, maybe for take-​out, but overall I was unimpressed.

Ended up here randomly for an early dinner with a couple girlfriends.
It’s the cutest and cleanest old school diner I’ve been to. It’s homey but yet it has the restaurant feel. The seating in the middle section is kinda tight but the back looked nice.
Service was the killer, it was slow. Our server was not attentive. Took 15 minutes for us to get water and that’s only bc the manager was walking around checking on tables. It was not busy enough to be forgotten.
He went missing a number of times, when I finished my sandwich it literally sat there the whole time, no one came to pick up the plate. The basket was still there until after I signed for the check. He didn’t come by to check on us, he was not attentive.
The lack of service ruined the experience.
The turkey sandwich was amazing though! I loved it :) turkey was well cooked, seasoned and the roll was delicious! The mayo and spicy sauce was a great touch.

It’s easy to see why Aziz Ansari’s character in Master of None chooses a Parm sandwich over his friend’s kid’s terrible concoction — they’re delicious! If you come, definitely make reservations since it can get crowded. Also, if it’s cold outside, make sure to ask for a table in the back since the draft at the front tables is strong.
Pros:
–Their eggplant parm is delicious. 10 layers of alternating cheese, eggplant and sauce makes this dish flavorful and quite heavy. Two people can easily share it.
–Service is sparse, but when the staff does come and check on you, they’re super friendly.
–Their dessert ice cream cake hits the spot (try their spumoni flavor!) after a big Italian meal and again, it’s easy to share.
Cons:
–For what you get, it’s pricey. The eggplant isn’t served with any sort of side — no pasta, salad, nothing. And for almost $ 20 a plate, I was hoping for something more. Even some bread for the table would make it worth it.
–Food is not served piping hot. My eggplant, while tasty, was barely warmer than lukewarm. And since the staff basically drops off your plate and leaves for an extended period of time, it’s next to impossible to flag them down send it back.
–Their spicy rotini is flavorful, but the pasta is definitely served softer than al dente. Not a complaint per se, just something to consider before you order. The salads are also served really cold, making them feel like they’re sitting around in a fridge pre portioned and are just pulled out at the last second before serving. Salad shouldn’t be served colder than ice cream!
Overall, a decent place to grab a bite after visiting the Museum of Natural History or Central Park.

Never again will I review a restaurant within 24 hours of dining there. I posted the review below about two hours after my meal… an hour later I was sick to my stomach with food poisoning so there goes my original 4-​star review. Time to get that weight-​loss resolution up and running, I guess.
Original review read:
A cross between old-​school New York Italian restaurant, with a modern day vibe, and a touch of grandma’s kitchen. Look, is it the best Italian I’ve ever had? No, but from the ambience, to the above-​average food, to the excellent service, not to mention very decent prices, I thoroughly enjoyed my experience at Parm.
My friend and I shared the meatball appetizer and it was great. The meatballs are big, flavorful, and juicy. I ordered the eggplant parmesan and it was good as well. My friend had the chicken parmesan and though I didn’t try the chicken, I tried the pasta it came with and it was good and spicy! Gotta love a little kick! We also shares the s’mores ice cream cake and even though I’m not the biggest ice cream lover, I enjoyed this massive dessert. A few glasses of wine and an awesome wait staff, Parm is a solid place for a casual dinner in a trendy hotspot.

I will be craving the chicken parm sandwich until I return!
My girlfriend and I have been wanting to try Parm for a few years. We were in town for the NYC Ballet and decided to stop in for a bite.
We had some trouble commuting into the city due to delays with the Path. We were able to get a hold of Parm to let them know that we were running late. Luckily they were kind enough to hold our reservation during prime time on a Saturday night. When we arrived we were seated with no problem. However, we tried calling a number of times and waited approximately 15 min before the phone was answered.
Parm is broken out into two parts, a sandwich shop in the front end and a seating area in the back. If you are seated for dinner, the menu will only have the dinner entrées. Since we were looking forward to trying the sandwiches we asked and were able to order them without an issue. Though the waitress said this request may not be honored every time. Our server Cecilia was very helpful in explaining the options and was very attentive to our table.
We ordered the chicken parm sandwich which was amazing. The bread was a soft sesame seed roll with slices of thick, juicy, and tender breaded chicken. The marina sauce was delicious and everything came together with the slices of fresh basel. My girlfriend ordered the eggplant parm which had layers upon layers of savory eggplant.
The fast service really was excellent and allowed us to be able to catch our show with time to spare. I would highly recommend Parm and I’m looking forward to going back soon.

I had an OK experience at UWS Parm last night after wanting to try it for a while. We started with the delicious garlic bread they give you and a Sauvignon Blanc bottle ($ 45). The wine could have been a little colder for my taste but it was also 95 degrees out yesterday. Our party of 7 was sat right next to the kitchen’s stairway and the heat rising from the kitchen so it was like sitting next to a furnace.
The service could not have been warmer or friendlier. Our blonde, female server was professional and helpful. We started with the mozzarella, which is no longer served warm, but now room temperature. It lacked salt and creaminess. I asked for bread with it, which was stale.
My entrée was the Chicken Francaise with a salad. I’m watching my figure and would have preferred the spicy rigatoni, which I tried a bite of and it was DELICIOUS! The chicken was moist and lemony.
This place has decent food and the service was on point last night. I wouldn’t hate going again if I were in the neighborhood.