Oriental Lampshade Co

I walk by almost every day and I always look in as they always have the loveliest lamps. They have beautiful taste and its a pleasure to see lamps that are distinctive and aren’t just copies of what you see in all the chain stores and online. After years of peering in, I finally bought a beautiful lamp there last week and actually met the gentleman who made it. It was a pleasure and a complete contrast to the experience of buying in one of the big box stores that are devouring our neighborhood. The salespeople were incredibly solicitous and friendly and it was a pleasure to give them my business. Long my they last on the UWS!

Bingo! Ken at the West 79^th store was supremely helpful today over the phone so I could order the right shades on their website. I live in Vermont where lampshade selection – not to mention expertise – is minimal. A great Washington Post article from last year (
) credited OLSC and Ken, prompting me to call when I got stuck on dimensions, terminology and fabrics. I couldn’t be more pleased or relieved to have figured out the right shades – and for such a fair price.

We took our vintage floor lamp in on Saturday and were told that although they could fix the 3-​way switch and rewire it, they probably could not maintain our favorite alternate on/​off method which was pushing down and releasing the torchiere column. Well, we got a call on Wednesday to say the job was already complete, and even better than the speed of repair was the news that both on/​off methods were intact! The lamp works beautifully, and we are so happy our sentimental family heirloom lamp will serve the family for many years to come. The repair was pricey, but considering the excellent results and impressive customer service, we are very pleased.

I simply can’t say enough positive things about my experience and the team at Oriental Lampshade Co.
I received the highest possible level of customer service and love all of my purchases. I will be coming here for all of my lightening needs moving forward. We stayed in the store for over an hour and a half deciding on which lamps/​s to purchase and were shown incredible patience and guidance. This is my first Unilocal review and wanted to take the time to sing the praises of this wonderful team.
I look forward to coming back soon and offer my highest endorsement. Thank you to Oriental Lampshade Co for my amazing lamps and such a wonderful time in your store!

I cannot say enough exceptional things about Oriental Lampshade Company. I live in DC and decided to splurge on custom lampshades for my living room. After considering several options, I went with Oriental Lampshade because they (1) give great attention to detail, which is very important with lampshades, where just ½″ can make all the difference; (2) are friendly with the customers and give wonderful customer service; and (3) sell an exceptional product at a fair price. Ken in the Upper West Side store is so talented and focused. He helped me learn about the different types of pleating and the light each shade would emit. He has a wonderful eye and ensured all of my lampshades complemented each other and brought a new level of elegance to my room. And, he was extremely patient and insightful. Splurging for custom lampshades is so worth it – and Oriental Lampshade Co is the best! Thank you!

Wonderful job done electrifying a very valuable antique museum quality Japanese spice jar without touching the jar, then finding the perfect base, harp, finial and shade for it. Quality workmanship! My wife and I are quite discriminating and have only the highest praise for Ken and Chris, who listened to us and gave us more than we expected.
They also electrified and made a small statue/​candle holder into a lovely lamp to our specifications. We were thrilled with both.
Excellent service, very pleasant, very helpful and courteous.

I’ve used Oriental Lampshade in the past very successfully but was really impressed with their honesty and courtesy when they adjusted a lamp that I brought in for repair at not cost and advised me on the appropriate light bulbs to use. The staff is extremely pleasant, helpful and courteous.

Great job! I had a lamp I loved but it was about 10 years old and the inside of the shade was torn from being tinkered with by both my cat and a toddler. I had been looking for a replacement lamp for months but couldn’t find anything I liked more than my own lamp. I don’t know why I hadn’t thought about lamp repair– I googled it and found this store. I’m SO HAPPY I did! It was more expensive than I was expecting but worth it. They did an excellent job and now I have my favorite lamp back, better than new.

My hanging light fixture from Venice burned out. Not only did it need rewiring but the shades were stained. The owner redesigned the fixture and saved me from having to throw out a unique lighting fixture. They were incredibly helpful and went out of their way. I had the fixture back within days.
I highly recommend them!

Bottom line: They did the job. Overpriced service for ordering a custom shade. Female in store took down my phone number, I was told I would get a call upon completion. After 3 months I called store and was told they did call. Asked what number and all they had was my phone number, no area code. How stupid is that? It turns out that they called a 212 area code and not my 646. After picking up shade I confronted the woman who took my order. There was no «I’m sorry» or any apology.

Great store. Great selection and helpful staff.
We had a wonderful experience. The salespeople went out of their way to show us options and even make suggestions for lampshades, etc.
What we liked most, other than their huge selection of lamps, was the fact that the salespeople never once rushed us or made us feel like they were pushing to make us buy something.
We love the lamp we bought and will be back to make more purchases soon.