NYC VELO

Nice attitude free employees. They have everything from amazing eye candy to commuter bikes and race gear and a solid service department. Highly recommend this shop no matter if you are looking for your first commuter bike or cx mud tubies and centerlock disc brake rotors (like me)!

Great extension of their east village shop. Super friendly/​skilled staff. Brought in a new frame/​components on Monday without any notice and was able to have a full build by Friday. Finally: they’re open EARLY and close LATE.

Came to NYC Velo (located in Gotham West Market next to Blue Bottle) to look for a helmet. They have a decent selection of Giro and Bell helmets that other places might not have. It also seems to be rare to find a decent bike shop near Central Park/​Midtown West, since every shop is geared towards rentals.
The single employee working in the store at the time (didn’t catch his name) was very helpful in helping me choose a proper helmet with proper sizing and explaining to me the different price points and the differences in each «level» of helmets. Essentially, he said «the less helmet, the more expensive it is». Make sense, I guess.
All prices here are pretty much MSRP.
Trying out these helmets were useful as it helped me make an educated decision on which helmet to get. Though I didn’t purchase my helmet here, the man was very nice and helpful. I went for a Giro Savant, in case anyone was wondering.

Don’t ever come here. They will just rip you off!
I was riding Saturday morning and got two flats in less than 5miles. So I went to NYC Velo because it was the closest bike shop. I am not an expert, so I stopped there and asked the mechanic (expert) to take a look at the tire and the wheel. He said there was nothing wrong with the wheel so there must be something wrong with the tire and convinced me into buying a new tire. I spent $ 88.71 in a new tire and tube. Completely worthless!!! The problem was on the wheel all along!!!
I got 3 more flats before reaching George Washington bridge. When fixing the third flat I noticed that there was about 3 inches of the wheel without any tape. I put some paper in there and at the first bike shop I found the mechanic looked at my wheel and found the issue. The wheel tape was worn out and at a point the wheel spoke was getting in touch with the tube and piercing it. A $ 5.00 fix!!! Instead I payed almost 90 for a new tire and installation when my old tire was perfectly good (less than 3 months of moderate road use). On top of that, I used 3 tubes (each at 8 bucks, adds up to 24).
Ive been literally robbed! No other way to described it!

Definitely above and beyond here.
Dropped in on a whim to see if they had a certain Brooks saddle after calling 4 other bike shops and getting denied. Didn’t have it at this particular shop but the owner, Andrew I believe, called over to his other store in the East Village and ended up bringing it over himself the next day for me to pick up. Super chill employees and clean shop. Conveniently located next to the Intrepid off the Hudson River bike path @ 45^th and 11^th.
Bonus: It’s right next to the new Gotham Market West (think mini-​Chelsea Market type spot) so I was able to grab a pint while I was there.

If you, like me, are an amateur cyclist, with above average ambitions for cycling, this is the place for you. The team here is extremely knowledgeable and incredibly willing to spend time with you to discuss bike repairs and accessories. I recently participated in the AIDS LifeCycle from SF to LA. Although it was advised by Velo against making any major changes before my big ride (particularly without a formal fitting), my lower back was in agony. Wilson was able to suggest an extension of my stem and raised my bike seat, which allowed me to ride 545 miles relatively pain free and without injury. Additionally Martin walked me through various bike accessories prior to my ride, without any hassle to buy. Proud to call this place MY bike shop!

Hi, I am fairly new to biking and purchased my first bike on June 3^rd. I am a resident of Gotham West and could not be happier that VeloBike store is in my building. I was pretty clueless about purchasing a bike and had the pleasure of working with Andrew who is a very knowledgable associate in the store. He listened to my needs and recommended a great bike for me. He was more than happy to answer any questions that I had and went above and beyond to make sure I was happy with my purchase. I had also told him my budget and he was very good about working with me and made sure his recommendations did not exceed what I had intended to spend. Their prices are very reasonable for quality bikes and accessories. I would recommend this store to anyone looking to purchase a bike or anything relating to cycling.

We are doing a charity ride from SF to LA. I had never been to Velo but the two guys there tonight (⁵⁄₂₁) were insanely helpful — though we were just using Velo for a drop off for the shipping carrier, they answered all our questions, and even adjusted my b/f’s bike after looking at his fit for neck pain. We didn’t even buy anything, but they were both super attentive without any pressure to buy anything. Not your typical bike shop — will definitely buy my next bike there. Super knowledgeable, A++

Just like their flagship store downtown, but ¹⁄₁₀ the size. I purchased my bike downtown and am now happy to see that I can get repairs and gear just around the corner. They have a good selection of bikes and gear which are a bit on the higher end. Located in, but around the corner of Gotham Market West, a brand new eat, drink, bike, play store. Definitely one of the better bike shops in NYC.