Danny’s Cycles

Been coming here for over 7 years even before they changed locations and they are as great as ever Extremely helpful and several times they have even done quick fixes and turned me away when I tried to pay them. Their prices are very reasonable and they won’t hit you up for extra in needed work. .Highly recommend to anyone in the city

If you want to rent or buy a bike in the city, please go here.
Me and my cousin rented out bike for Summer Streets. Excellent bikes to rent & great prices.
Matt was super friendly and super helpful.
I will be bringing my friends here to rent and suggesting buying for them.

Had the best rental experience yesterday! Helpful staff got me in and out super fast. Excellent product (good bike in good condition). Hourly rates allowed me to get a road bike (not just a hybrid) and not pay an arm and a leg (like some competitors) for a 2.5 hour afternoon ride. They even gave me a NYC bike map for free. I will be back!

First time riding a bike with a guy in New York City .We bikes all the way down from 47^th to Brooklyn. Stopped by Huston river, passed Brooklyn bridge and had coffee bakery Williamsburg flea then biked back from Williamsburg bridge. It’s such a wonder Saturday many thanks to the biking rental company. I like their bikes a lot better than city bikes :)

I bought my bike from Metro Bikes and I am so happy I did.
The guys are all so helpful and I feel welcome every time I walk into the store. There was a point when I was going in about 3x a week asking questions and Steve is especially knowledgeable and explains everything to me.
Thank you so much for your excellent work and I recommend this store to everyone in the city. I love my bike and the free tune-​ups are amazing!

I bought a bike at Metro for my son and came back 6 months later to get a bike for myself. They are so helpful and knowledgeable about everything cycles. No hard sell, just a lot of patience and professionalism.
Love this place!

My bike got stolen recently, so I came to Metro Bicycles again to buy a new one, and a better lock.
This is my second bike that I have purchased here, and I am one happy customer.
They have a great selection, their prices are reasonable and the staff is great too.
Highly recommend.

Mike & staff were excellent, explaining difference between hybrids in my price range. I test road a couple of similar treks and settled on the 7.2.
They didn’t have my size new in stock but offered to get a new one in 48 hours. When I expressed my eagerness, they sent me to their Soho store, costing them a commission but winning them this customer for my time in NYC.

This is much more than your typical neighborhood bike shop. Mike (the manager) and everyone else at the shop are extremely knowledgeable regarding bikes, very friendly, and will go out of your way to help you.
Most stores in NYC will charge you for everything and try to nickel-​and-​dime you, but not these guys. They’re always willing to lend a hand and I go to them whenever I have questions on my bike, want to check out some new equipment, or need a tune up.
Fantastic service and great people! You should definitely check them out.

I bought a few things from this shop when it was on 9^th ave I had no problem with them at that store. This new store on 10^th I walked in on a sunday to buy a bike for me and my son. The both of us where in the store for about 8 min and the 3 people in the show room that days said nothing to me. They all just stood at a counter looking at a catalog. I walked around the store looking at bikes but still no hello still no can I help you. This really sucked so i walked out. If you guys want to stay in business you better start talking to your customers.

A transplant from over on 9^th ave. The new Metro bikes now resides on 10^th ave. under new management. Well stocked on bikes and accessories. Nice floor display and a well kept corner bike shop.
A bit short on workers as it’s a popular shop that today only had 2 workers working the floor and the whole shop. I can see a back log at the service area and a line at the front for regular purchases. Good service though once they get to you.
Also good prices for the area and not too pricey.

I’ve been a Metro customer since 1988 when I worked in the area. These guys are knowledgable, nice and extremely accommodating. Their mechanics are the best in NYC. They stand behind what they do and this is the only place I would ever buy a bike!

Love this shop.
Mike the Manager is extremely knowledgable. Entire staff is very friendly and easy goin’- like California customer service.
Honest too.
Some places are just a business and some places really care that you get the most out of your riding lifestyle.
Top of that– they have great taste in bikes for solid prices on them and service.
I think the biggest inventory of all the shops in midtown and I’ve been to all of them cause I’ve lived in HK for 13yrs. This was the place on 9^th forever but this Tenth Ave layout is worth checking out.

As always, great service at Metro W47th street. Thanks for getting our bikes back in shape for the Summer. PS… love the basket «Ola Kevin» installed. Mike, you and the crew are the best!
PS…Our new night lights are perfect!!!
If you are looking for a bike and want to speak to experts (bike connoisseurs) I highly recommend the Metro bike on W.47^th street.

I have a 29er MTB. When I got a flat one day, I decided to upgrade my tires to Schwalbe Big Apples (in lieu of just fixing the flat). $ 120 and an hour later, i was on my way home.
2 days later I’m looking at my bike and realize that something’s not quite right. I then realized that my rear disc brake rotor had been replaced. I didn’t do it. The only people who touched my bike in over a year had been me and this shop. (Not only was i sure i hadn’t done the swap, i don’t possess the mechanical skill or tools to torque and true a disc rotor … but the bike seemed to be stopping ok).
Not sure what to do, I waited until I discovered the next flat (same rear tire, with the new tube; five days later). Upon taking out the tube to see what was up, a piece of sharp broken plastic fell out of the inside of the tire (it was what had flattened the tire). That’s when i decided it was time to try and get at least an explanation for the disc rotor.
I took the bike back to the store, where i was, in no uncertain terms, told that I was ‘lucky that i got a new rotor for free.’ No apology, no ‘i’ll look into it” … nothing. I was made to feel like i was the one in the wrong. Did I mention that I only went into the store to buy a set of new tires … NOTHING whatsoever to do with the brakes. Yet i was «lucky that I didn’t get charged» for a rotor that i never asked for (much less gave anyone permission to replace). What kind of customer service is THAT?
In my ten years of riding a bike in this city (two of three I purchased at Metro), I have never been so insulted or treated with such disrespect as my last couple of dealings with this shop. The entire chain will never see another dime of my money. There is apparently an ENORMOUS disconnect between the mechanics in the back (out of eyesight) and the front sales staff. Its also a little strange that most of the positive reviews of this store are in dealings with the store’s manager, Mike. At least they have one asset.
If you want your bike to have its parts swapped out for lesser components while it’s being serviced and then made to feel like a complete idiot for daring to question them … then this place is for you! The attitude of the people who work in this store for years has been abysmal. I will never again so much as get air in my tires from this place.
Incidentally … when I asked why they would have replaced the rotor, the guy looked at my receipt and said «well dude, there’s nothing on the receipt that says anything about a rotor … so what am I supposed to do?» The list of things I wanted to tell him to do or where to go are not things I can post here.

Great neighborhood bike shop. I give everyone here props for helping me get hooked up with my Trek hybrid bike. The manager Mike is a pretty cool guy and is definitely very friendly and helpful, especially with his regular customers.
It can get a bit disorganized and when it gets busy people tend to get distracted, but when you have their attention they are very helpful and will walk you through everything before you make your purchase. They don’t have as many accessories here as say, Bicycle Habitat or Toga Bikes, but they have the basics that will get you covered. If you need a simple helmet, shoes, or bike accessories/​attachments, they have enough here to get you moving. They are also very helpful with upkeep and helping you maintain your bike. If you buy your bike here, you can be sure they will be very helpful in the long run.
Keep in mind they don’t have an enormous selection in the shop, but they can always order something that can be sent to the store for you to pick up. Note, they don’t carry some brands like Specialized or Cannondale. They seem to sell primarily Trek, Giant and Raleigh bikes, so if you’re into those brands you’ll be fine here (even if you’re not familiar with brands, don’t worry — the ones they carry are very well known in the biking world). The also have some decent sales, so be on the lookout for them.

Good selection on bicycle parts. The place was pretty crowded and many people were purchasing parts and accessories and people were also waiting to be helped which made me think this place gets good business. Bicycles in Manhattan are really popular because getting around and cutting through all the busy Manhattan traffic pays off on a fast bicycle. Manhattan needs good quality bicycle shops and this is one of them. They had a good selection of helmets which is usually what i find most bicycle shops lacking due to the popularity of wearing helmets in the first place. I was able to get my tire repair kit and pump quickly and had great help while shopping. great shop

This is the email I sent to the corporate office on March 30^th 2012 and I have yet to be contacted about my experience!
Thank you for taking the time to read my email. I feel that my personal experience with attempting to invest in a bicycle at one of your retail stores, was appalling. Allow me to start off with the many positive interactions I have had with your team.
I have been contemplating for about a year now whether or not I should invest in a bike? By the suggestion of a friend, I visited your Hells Kitchen location. I visited during the week and was approached by one of your managers, Mike. Must I say, what a professional he is. I considered recruiting him to work for my company, but fortunately for you, I did not.
Mike is such a knowledgable individual and respectful to ones needs or desires. I truly enjoyed the information he provided me. He was thorough and what I believe to be honest. I expressed to him that I would be purchasing a bike within a week and I would respectfully make the purchase through him. Unfortunately he did not mention that he would be away for a couple weeks, and I did not expect him to.
Mike kindly wrote down all the information I would need to purchase the bike. I called today and was so kindly greeted and assisted by Kyle. Another great find on your behalf. Unfortunately Kyle did not Go the extra step, the step I as a General Manager of a luxury retail store would expect. I know, bikes are not luxury, well to some. This is an investment for me.
I explained in detail, to Kyle my interaction with Mike. I asked Kyle if I could make the purchase via phone, he stated that your company policy was no phone orders using a credit card. I completely understand, I hold the same policy with the company I work for. I then explained I would be happy to pay cash. He said that was ok. I was asking for an extra measure that you probably do not provide often, delivery.
I explained to Kyle that my schedule is quite challenging and that I was not able to go into a store to make the purchase and I really want this bike. He told me that if they were not running on two people today that he could arrange delivery. Unfortunately for me, they were not able to provide that service today. Kyle informed me that there was a location closer to my office and that the Manager there, Ray, would assist me and that they had the same bike in stock. I assumed Kyle would act as a liaison for me, a customer, and contact Ray letting him know the situation. Which in turn would save me the trouble of explaining over to Ray all the items I was interested in, approx. $ 880.00 worth. No small investment in these times.
Now, the excitement builds for me, as I’m thinking I will get to ride my new bike home after a very trying week Managing a 4+ million dollar retail store. Follow?
Unfortunately for me again… I call Ray expecting another happy, helpful person to be on the other end… boy was I wrong!!!
I started the conversation with Ray by introducing myself. Then I explained to him what has been transpiring between myself, Mike and now Kyle. Ray was not friendly and before I could finish my sentence he cut me off. OFF, completely. Making the BOLD statement, «We do not do delivery!»
Of course my reaction was head turning. I could not believe despite all the time I have spent bending over backwards to make sure I buy local, that my efforts be thrown back in my face, hard. After attempting to explain to Ray the situation, he continued to hold his ground and make it clear he would not deliver, in other words add another $ 880.00 to your overall revenue for the year. I then hung up, disgusted. I called all around the city to other bike shops and found a completely different experience.
I still have the $ 880.00 in cash which I was hoping to spend, with your company… what can be done about this experience?
I look forward to hearing from someone soon.

Metro Bicycles has locations all over the city. This one in Midtown West was my neighborhood bike shop. Have picked up some parts here, rented bikes for friends here (to go riding on the Hudson).
A lot of the bad reviews for this Metro Bicycles seem to be related to buying a bike, which I can’t really speak to.

Broad assortment of acessories, but they close the store way to early for me… about 6pm even if the door is open they will not take anyone else, not sell any parts (they already have the cashier closed) …
Be there early and expect to pay Manhattan prices…