Moshiko Falafel

A shame they closed. Place used to be awesome, but alas, when owners don’t listen to customers (or berate them and tell them they aren’t needed), this is what happens. Another one bites the dust…

I live across the street — like others, had two terrible customer service experiences with them and never went back. They are closed YAY and today something else (don’t know what yet) is going in it’s place. Whatever it might be, it’ll be better than Moshiko.

So, I gave this place a bad review (which I don’t regret) and the owner, instead of trying to fix his or her mistakes, decide to send me a very rude and insulting message. I uploaded a picture of the message.

UPDATE: if you happen to write a negative review on Unilocal,the owner will message you privately with a very rude message. See another reviewer’s photo of the conversation. Doesn’t try to make amends or ask what he could be doing better but instead sends defensive rude comments privately to reviewers. STAY AWAY. Two stars down to one now.
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Stopped by on a Friday to grab a quick bite. Ordered a falafel meal and burger meal – both took forever to make even though I was the only customer at the time. Very expensive for sub-​par food. Only one person working (owner I assume?) but very slow. Meals came with drinks but wasn’t given to us until we were about to walk out and mentioned it.
I mean read the other reviews… pretty bad. Avoid if possible.

This place is decent, I got falafel pita and fries to go for $ 9.80 which wasn’t a bad deal. I would give the food a 6.5÷10. I could have had more falafel in my pita as well as a few more fries. But it wasn’t terrible I’ve had worse and I’ve had better. I will be visit again next time I’m feeling lazy and not in the mood for going very far.

SECOND UPDATE: THIS BUSINESS OWNER IS NOW HARASING ME FOR THIS REVIEW! Please look at the screen shot of the msgs he sent me! I’M NOT THE ONLY ONE HE’S DONE THIS TO.
I was excited about trying this place out, the menu seem promising, the initial service was average, I order a burger (turkey)and some sort of eggplant side «platter» which I was told was $ 4.50, so I decided to order that instead of the fries that would come with the burger «combo». The eggplant was delicious, the burger not so much. When the time to pay my bill came, I was charged $ 14+ The problem is that the menu says the burger by it self is $ 4.95 so that plus my eggplant is a little over $ 10 including taxes. The reasoning I got was that «turkey» burger is $ 7+ (which again is NOT the menu says) and then he charged $ 5.95 plus tax for the eggplant (when he told me 10 minutes before was $ 4.50)??? I mean seriously, they just rip off their customers like that? I had to run out because I had a final, so I just paid and left very frustrated and feeling well. ripped off! I’m never comming back here!
Update:
After I put up this review they sent a msg, this goes to show how they treat their customers, I will post a screen shot of it.

The falafel sandwich was dead on: spicy, tangy, freshly fried balls, thumbs up. Ideally they might have another pair of hands or two: it took 25 minutes to order and walk out with my sandwich. But overall, definitely worth it.

I’m a huge fan of small family owned places, and I get the feeling that this is owned by the person running the joint on a daily basis. He obviously cared that I enjoyed my lunch and that my food was fresh and included only the items that I wanted. My veggie wrap was grilled up fresh and right in front of me. Much better than items sitting in a bucket like at a Subway. The guy was friendly and helpful.
That said, I can totally see how that would end up creating a line at the register if there is only one person working there during the busy lunch hour when is when I came in.
A veggie pita, fries and water was $ 11. That is maybe a tad high for what you’re getting.
I also made an absolute mess eating this during a work meeting. I had to switch to the fork method because the whole pita broke apart and I couldn’t really nosh face-​first given the setting. Tasty lunch, but not something I’ll be rushing back to.

One star for unprofessionalism. I ordered from this place on seamless at about 10:30am and got a call from them five minutes later saying they «start delivery» at 11:30 so I should go pick up my food from the restaurant. Why the hell would they put themselves on seamless if they can’t deliver? The food is uninspired and nothing to write home about either. Portion sizes are small as compared to other Mediterranean places.

I live less than a block from Moshiko, so maybe that influences my opinion (ease of access and all), but I really enjoy the food. I’ve never been during lunch, and I’ve never eaten in the restaurant (but I like the ambiance), so I can’t comment on those things. I either walk to the store and order take-​out, or I order pick-​up on seamless. It’s always been the same guy making the food, and he’s super nice. The service IS slow, that’s true, but that doesn’t really bother me since I’m never in a rush when I order from there. The cheeseburger is good, the mixed fries are good, the chicken shawarma is pretty damn tasty, the falafel is good and the prices are reasonable.

I used to come here for lunch a few times during school.
Service is extremely slow, they take forever to make the food. I usually order chicken kebab in pita bread. Also, the place is super small, not that much area to sit and eat. The food is okay there, not something I’d recommend to other people.

Had a falafel sandwich. Definitely not as good as my previous visit… was not as moist, but the tahini is still spot on.

I really want to like this place. I mean I REALLY do… But it’s so hard to. During the week it’s difficult to walk in and order from Moshiko; not because there are so many people flocking to this place, but because the very few that do are all bunched up in the awkward space that is the ordering area.
Today is Sunday, and I decided to try since I knew there would probably be zero chance of that happening. I ordered via Grubhub and went in to pick it up. Easy enough yes… but this place still hasn’t figured out the little things about food service. I always have to ask for ketchup when I order fries.
Again, that’s not enough to warrant a low rating but this is: Every SINGLE time I order a meal with «mixed fries» I get regular olé fries with it. Regular fries are great, but if the menu says «mixed» I’m expecting the three type of fries they serve: waffle, regular, and sweet potato.
The food is borderline decent and for the price, time, effort, anguish, and confusion just not worth it. They are trying to do too much in a such a tiny space. It’s been open for a while and I’m sure they are still working out the kinks, but I’m throwing in the towel. It’s New York City, there are too many other options…

I has a sad face. I just paid over $ 11.00 for a horrible salad! I asked if I could get a falafel and hummus platter. I thought the nice guy working there said, «Do you want some salad?» But instead he must have charged me $ 7.50 for the salad and then about $ 5 more for 2 falafel balls and hummus. The falafel and hummus were good enough but the salad and eggplant salad were not! The eggplant tasted a little fishy! I ate most of it anyway because I was hungry and relatively poor.
Much like when one travels in the Middle East, avoid the fresh vegetables and in the case of Moshiko, the eggplant salad too. I would also suggest asking how much a dish is if you’re not ordering strictly off the menu.

Place looked clean and modern from the outside so I decided to walk in. Ordered chicken w/​rice and salad. While the guy was preparing my food from behind the counter I saw that the to-​go container was less than half full. I’m like «where’s the rice and the salad?» So the guy annoyingly put a small spoonful of salad in the container.
The food was very bland and tasted like something you would make in high school home eck class. Small portion and tasteless food? NO thanks. I’ll walk around the corner to a «street meat» guy who will fill the whole container with tasty treats for $ 5
1 star for the food and 1 more for the atmosphere

I came here earlier this week to get lunch with a friend. She loves this place and wanted me to try it too.
I met the owner and I thought he was very sweet. We chatted about Israel for a bit and he even gave me a discount on my falafel.
Food was good! Sure, I’ve had better falafel but this one was good too. I agree there was something a little sour tasting about the tehina which was weird but I was checking out the Unilocal reviews while eating so it might have been some weird mental thing. Mixed fries were actually delicious. Definitely recommend.
I do agree the setup of the place is a bit awkward. When I finished my meal I didn’t know if I should leave it or bring it somewhere. I also really hate the mix and match mustard and red bar stools– those colors just weirdly remind of McD’s.

The one star is for the horrific service. Don’t defend the place anymore by saying «it just opened up!» It’s been open over a month now, today was my 3^rd visit and it will be the last, as the service was the worst it’s ever been.
Multiple orders were wrong, food for two of our group came out 15 minutes after the other four got theirs, and there wasn’t so much as an apology for any of it. In fact, the owner found it necessary to tell us as he laid down the bill «We are 15% cheaper than Maoz!» — that’s total BS, by the way (Maoz is actually slightly cheaper)
If the problems don’t get fixed, these guys will out of business before spring. Personally, I gave them enough chances. The food is average so it’s just not worth sitting around for a half hour waiting and wondering where it is.

Stopped by for lunch today while in NYC office.
No, the kinks are not worked out of it yet. The service is very slow and disorganized. While I was there they made at least 3 mistakes to people’s orders.
I go the sabich pita sandwich, side of Moroccan carrots and a 16.9 oz bottle of Pellegrino. The total cost was $ 15.21
Don’t waste your time with a side of Moroccan carrots. They are bland and not worth the $ 5.
The sabich sandwich tasted good but was a HUGE mess.
I feel like I need to go take a shower.

What the hell’s kitchen? all these reviews are way too negative. They just opened, so give them a break. I totally understand how people want to get the First to Review, so they make a rash review, but for the rest of you — what’s your dealio?
Had dinner there today. I liked the falafel quite a bit. If you look at the dressings counter, you’ll see quite a beautiful array of fixins that they may put in your pita. That was a good sign. My falafel tasted more husky than usual, and I liked that. I like husky falafels, what can I say? I wondered if it was better than Azuri. The pita is better, that’s for sure.
If I come back, I would save the $ 3 and just get the falafel plain instead of getting fries and a drink too. I would also be into trying some of their other stuff.

Guys Relax!
The dude just opened up shop there are kinks to be worked out & not to mention this is the same man from Sarah’s Café (around the corner) who just upgraded his 1 man staff to 5+
I literally JUST ate there for lunch today.
Yes, the wait was more than I cared for.
Yes, they seemed a little unorganized.
BUT
I ordered the #1 Moshiko Falafel Sandwhich (+mixed fries [not mixed at all actually] + a beverage) =$ 8.50 (came out to $ 9 + change with tax)
& it was delicious! I am excited there is a veggie option out here! I’m not a vegetarian myself but I appreciate variety.
I suspect in due time this man will figure out how much food he needs to keep the place running and what he’s dealing with in terms of every day functionality of the place. I do see Moshiko sticking around for a while can’t wait to try the Sabich Sandwhich!