Milano Spa

Same experience as everyone else. Up selling without revealing the price. Bad attitude. $ 75 basic pedicure. Will never go back.

$ 222 for 3 basic «spa» pedicures. All three included different add ons that we didn’t ask for. All had buffing of callouses for an extra $ 10, two had polish, none had buffing of nails. They did a good job, but that’s an insane price for a short, inconsistent, unexplained treatment.

This has to be the worst nail salon I’ve ever been to. Not only was the staff rude, the service was terrible, and extremely over priced! They up-​charged me on everything without even informing me! The owner didnt care at all though! How am I suppose to know a color the manicurist picked out for me was extra? 25 dollars for a less than mediocre manicure. she was rough with her tools, they weren’t clean and didn’t even get a hand massage. I’ve never left a Unilocal review, and I made a Unilocal account solely to tell people about how awful this place is!!!

I wish I could star this at a ZERO. Just absolute thievery. No other words to describe my experience. I should have read the reviews. I should have asked more questions during my 30 $ manicure but maybe i crossed paths with this salon to save someone using Unilocal from being straight up robbed by these people. AVOID this place at all costs. And to management & staff (if you read this) STOP the madness. You’re bound to run into someone less polite than myself & then you may have a HUGE problem on your hands.

The prior reviews are all true, they assume you want the «spa» manicure/​pedicure if you don’t specify. But the prices are posted (above the drying station, on the left). The basic manicure is $ 16.50, and it lasts 10 days, sometimes more.
For men, they will only give a «spa» pedicure, but women can get the basic one.
I have been going for years, and find the place very clean, which to me justifies slightly higher prices.

Worst I ever had! Unfortunately I didn’t check the reviews. I would rather give this place 0 stars! WATCH OUT GIRLS. MONEY THROWN OUT OF THE WINDOW!
I had to refill my nails. That place looked clean so I thought why not. I wanted to get an UV gel refill with color. I had to way 15 min to get started. I don’t even know how that lady got her license. She was so slow and couldn’t handle the molding cutter. The layer is so thin that my nail broke off 3 hours later. I told her that I wanted to have a thicker layer. She called another woman and she said it’s not possible. The layer was so thin it felt like I had nail polish on my nails. She didn’t even put a top coat on it. Although I told her to do so. Plus they were really rude. Customer service = 0. not even a 0, way worse. However I didn’t have time so I told her if that breaks off I’ll come back. She said ok. So I went back and told her I want to have a thicker layer. However she said I would have to pay for that again. This is unbelievable! Now I’m going to another studio to get all that fixed and I have to pay another 60 $.

I didn’t check the reviews, wish I had. Avoid! First it is crazy over priced. 64 $ for basic mani-​pedi!!! The prices are not easily visible. I went in cause it was empty and I didn’t have time to wait – it was right after work and the other salons were super busy. It is empty because of the subpar service and rip off price. They must charge this much to make up for the business they don’t get because of their prices. I can get a mani-​pedi with paraffin, multi leg scrubs, and 10 minute foot and shoulder rub for cheaper near home. Never again!!! Argh!

Mediocre services, extremely overpriced and unfriendly staff who pretend they don’t understand your English to dupe you into receiving extra services without letting you know.

The absolute worst, shadiest place in NYC run by a bunch of thieving liars. DO NOT GO HERE. We were charged $ 176 for two basic mani-​pedis, despite the staff persistently trying to up-​sell us on everything. The owner should be arrested for fraud.

If I could rate this place 0 stars I would prefer it. I don’t usually get my nails done as I enjoy doing them myself however, today I would it would be nice to relax and let someone else do the work. I walked past Milano spa and it appeared clean and nice. I spoke with who I believe is the manager or person in charge and said «Hi, I would like a manicure-​pedicure». She directed me to a chair and I sat waiting for someone to finish up another customer.
The «manager» came over and started my pedicure. I am not the type of person who is picky and watches over the pedicurist like a hawk but I noticed that she hadn’t taken all of the previous polish off my toes so I pointed it out politely and she said «yes yes later», fine no big deal. Half way through the pedicure a manicurist comes over and starts on my nails so half of the time I was leaning all the way to the left so she could work on my right hand from where she was standing. Ok still not a big deal.
When I am done I started towards the dryers and she say no this way and directs me to the massage chair, which I thought was weird but she said «yes quick massage». I thought it was how they usually give you a quick 1−2−3 back rub when you start drying, but it lasted a while, finally I had to stop her.
***When I go to pay the manicure should be $ 16 as listed and the pedicure $ 36 as listed. Some how my total bill came out to $ 125. I looked at her like she had the wrong bill for the wrong person and then she starts to tell me that I had asked her to all of these extra things which means extra charges. As she starts to get loud and the rest of the customers started to stare, I pointed to the price list and explained I was surely not paying $ 125. Finally after some debate and her huffing and puffing without any actually basis to her points, she said «fine what do you want to pay» I said «I just want to pay the appropriate price for a manicure pedicure and tip». She finally charged me the total $ 52 dollars, and I left a 20 dollar tip. WHICH I only did because I didn’t have change and I didn’t think the manicurist should be docked a tip because the pedicurist is a con artist.
Do not go here. Its a major ripoff/​headache.

Wished I had checked out the review first. Everywhere I the area or even in the west village is way cheaper than this place. I can’t believe how over priced this place is and isn’t better than any other places. This is a total rip off. Don’t even try. No wonder there’s no line after work!!! Not again. Sorry but not sorry.

I walked in here to get a mani pedi and made the mistake, of not asking for the price first but had previously had a mani here They charged me $ 64.50 for a mani pedi. That is just outrageous. They were not pleasant and did the mani while in the chair getting pedi done I believe she was not as thorough as she should have been. The toenails cut on slant by a guy. Did try to upswell massage but I declined. Stay away there are other places to get nails done better and cheaper. Had to tip cash only

They ripped my friend and I off majorly, just for a regular mani pedi, we spent $ 107 each!!! No jell, no tips, nothing just a regular mani pedi! When I saw the bill I was completely astonished, but I didn’t fight it because well I am a 17 year old girl and I wasn’t sure what to do… But the bill didn’t sit with me right so I went home and told my mother and she called them to inquire how much a mani pedi ran for in the salon and the woman answered back with $ 57 for both! Then, my mom told her that I had just been there and she refused to give us our money back and only offered a store credit for a free mani pedi! ILL NEVER GO BACK AGAIN! They’re lucky I live close to even had wanted to waste my time in there in the first place! TERRIBLE DONT GO!

Fool me once, shame on you. Fool me twice, shame on me. So before I get going, let me admit that I know my role in my dissatisfaction.
That said, the first time I went to Milano (several months ago), I walked into what appeared to be a run-​of-​the mill, one-​on-​every-​block nail place. Nothing special, nothing luxurious, a basic joint. I asked for a little extra attention on my callouses, for which I expected to pay a little extra. Without any discussion of my pedicure options, the pedicurist took out a heavy power tool and went to town. I’ll admit she did a fine job, but the outcome was no different than a little callous remover gel and a good scrubbing, which is the method I usually receive for that need. What surprised me most was the astonishing tab at the end of my treatment. For a mani/​pedi the cost was over $ 100! I didn’t fight it, I just paid it and walked out, vowing never to return. I had seen the Unilocal reviews before I went, and thought I’d take my chances. They proved what I had read, so I accepted that I was a sucker, and got out of there as quickly as I could.
Fast forward to Monday. Breaking my promise to myself, I went in for a manicure and eyebrow waxing as I was pressed for time and it was convenient. I got a garden-​variety manicure and a 2-​minute eyebrow waxing. I’m not a hairy person, and my eyebrow grooming needs are a quarterly clean up, which was exactly the service rendered (by the same woman who brought a gun to a knife fight on my callouses those months ago). The manicure was on the high side of what you’d expect to pay in that neighborhood. The posted price for eyebrow waxing was $ 20. My cost? $ 27!!! I’d expect to pay half that in this type of establishment. This time I questioned why it was so much, and the answer was «shaping.» BS. I got what I deserved by breaking my own promise.
You see the pictures here of this place, and now I understand why the prices are so high – the place is huge and the seats are empty. They probably have a high rent and are trying to make up for lack of volume of customers by jacking their prices (and not transparently at that). I bet if they treated their customers fairly they’d start getting good reviews and word of mouth and wouldn’t have to rook their few customers. I won’t be one of them in any event.

While it looks nice, this is by far, the worst nail salon I have ever been to. They have apparently never removed UV gel from a person’s nails. After 20 minutes of soaking and trying to remove the gel, I finally told them to stop, and to just buff them down smooth. I paid $ 28 for this. Then I received a pedicure that was less than mediocre, and the fastest of my life. I was charged $ 38 for this. Given that I live in a somewhat affluent area on Long Island, I am used to being exorbitantly charged. However, the salons by me at least make me feel like I got my money’s worth. Do not expect warm lotion or a complimentary neck massage at Milano Spa– hospitality is not important to them. Thankfully I had a gift certificate, which helped ease the blow. Bottom line: I would not go back here if they paid me to.

AWFUL:
–OVERPRICED
–RUDE
–BAD MANICURE
Multiple TERRIBLE experiences!
This nail place is the most convenient to my apartment, hence why I even bothered to give it another chance.
They make you wait without telling you that you are going to have to wait, they just leave you with the impression that you are going to be helped right away.
The services are EXTREMELY overpriced and not executed well. To make matters worse, they bounce around to multiple customers before finishing one service. During the time they are with you, they try to sell you all their other services instead of focusing on what they are doing.
The staff has terrible attitudes and are all very rude.
I am very disappointed that I live so close to a spa that I will never step foot in again no matter what.

So Overpriced, charged extra without letting know & ladies have such a bad attitudes!!!
Should have read the all reviews before I stopped by. Worst manicure experience I ever had with! It cost me $ 60 and it looks like I had it done by my left hand as other reviewers mentioned it as well. Perhaps I could have done even better for myself! When I complained they got so mad …
Def will not going back there!

I’m obviously a dude and I have never had a pedicure before, but I tried it. It was interesting. I think 74 $ is a ridiculous price.
Was I overcharged for lack of knowledge or by being a male?
I don’t know the answer.

I went to this place with my boyfriend and I asked for 2 mani pedis at the door. Soon I noticed that my boyfriends lady asked him if he was getting a spa pedicure… since he doesnt know any different he said yes, I am getting a pedicure. I let this slide and said that i would also do a spa pedicure with him. Then they started trying to give both of us all of these add-​ons without telling us how much it would cost… and acted like they couldn’t understand English to ‘smooth’ the deal over. Apparently… my ‘spa pedicure’… which had ABSOLUTELY no extra special treatment from a regular pedicure… didn’t even include a foot massage because they ended up charging me for an extra 10 minute foot massage… After it was all said and done … our bill for 2 mani pedis was $ 247!!!
When I started asking questions… everyone just kept trying to ignore me!!!
I will NEVER EVER give this place my business again! Not worth the money and just down right wrong to keep up selling people without making them aware of it!

Horribly overpriced!
$ 37 dollar for a regular pedicure — totally basic — nothing special about it!
Ask for pricing before you commit to anything. They don’t offer any middle of the week specials like many other salons in the area… Big mistake I made stopping in!
Credit Cards accepted, cash only for tips.