MALIN + GOETZ

I don’t usually rate stuff other than restaurant on Unilocal.
But the gentlemen who chatted with us were absolutely worth being praised.
Warm, welcome, no pushing attitude. Told us how this store is actually an alley that doesn’t have street number. At the end of purchase, they always give you great amount of samples. I think I’ll buy something for myself next time.

swung in to pick up some hair products after realizing they’ve got a brick and mortar right down the street from my office (dangerous). was in a bit of hurry, however the customer service was excellent. greeted me right away, even gave me a couple products to try that aligned with the styling cream I bought, which I thought was a nice touch. also gave me some face scrub because summer.
will be back, especially when I have more time to browse.

Not stoked on the customer service. Aggressive return policy — 30 days. Not ideal if you’re between seasons and don’t realize their products makes you sun sensitive when the sun finally comes out a month and a half later.

I first became very aware of Malin + Goetz products after my boyfriend got a haircut at Made Man nearby and they used M+G pomade in his hair. The next day, we ventured out to this Chelsea M+G store and purchased a jar of it ($ 20).
The service here is what really stood out. We were greeted immediately and asked if we needed any help and the staff was all smiles from when we stepped in the door to when we stepped out. They even went as far as to tell us the door was a pull and not a push — maybe lots of people have issues around this for some reason or another.
The nice lady behind the register asked if we wanted any samples and anyone who knows me well knows I love samples! After leaving the store, I looked in the bag and found a separate bag full, and I mean FULL, of samples (see picture). They were generous enough to give us literally two of every product they have in the store. I’ve already tried the jojoba face scrub and I’m loving it already.
Will definitely be back to buy other products.

We had a blast at M+G Chelsea location shortly after returning to NY. The man helped us was very friendly and helpful. He knows the brand and their products well. He also offered us samples of any products we like to try in the store. I got a detox facial mask and it works fabulously in this hot & oily season. The product has a natural almond smell. It is pricey… so I can’t get it all the time.

After wearing the Rum fragrance for the past few months, I was ready to venture into un-​smelled territories!
The gentleman helping me was outstanding. I love, love LOVE the cannabis essential oil fragrance!!!
I received a nice amount of samples for skin are and a couple new scents.
I wish it was less expensive, but you do get what you pay for…

A M+G opened up right around my work, and I had been eyeing it for a couple of months. What was this little store? What products occupied its shelves? My curiosity got the best of me, and I went online to check out their products. The reviews were so good that I could not resist walking in to the Madison Ave location the other day.
The salespeople were über nice, and it was a very good experience. For someone who hates making chat with salespeople, I have to say that I probably could’ve stayed in the store beyond my welcome, exchanged numbers, invited these people to be social media friends, and gone out for drinks; they were that nice. Ivana stood back until I asked a couple of questions, and then we became fast friends. She walked me through the skin products and the haircare, and stocked me with a more than generous try of samples. I bought a cream for my exzema prone daughter and the grapefruit facewash for me. That night, I tried the detox face mask, and the next day, I had to go back to M+G to get it because I fell in love with it and the way my skin felt so clean.
I DID spend a nice chunk of change the two days I visited, (I also bought the peppermint shampoo and cilantro conditioner, as well as a lip moisturizer… ack!) but as a person who is experiencing some change in her skin’s elasticity, (I’m turning 40 soon…) I am in search of things that make my skin feel healthier, and I feel hopeful about these products. I also love that they were made with the sensitive skin person in mind.
I say YES, to Malin+Goetz. If not to buy the first time around, just to go in, chat it up with the friendly salesfolk, and score some samples, if you dare. I say «if you dare» because I promise that once you try the samples, you will quickly find yourself on their doorstep to buy the actual size. Enjoy!

I spent my whole work day counting down the minutes until I could lather my lips with Malin + Goetz best selling lip balm. I recently discovered this glorious product at Barney’s but misplaced it and have been itching for another tube. The addiction is real. As a makeup artist (and a chick with a lotta lip) I can safely say that I’ve tried nearly every lip balm out there and nothing is comparable to M+G’s.
I was greeted by Arthur, a very informative and patient sales representative. He gave me a detailed walk through of their philosophy, products, and product versatility at Malin + Goetz. I ended up purchasing their grapefruit cleanser and eucalyptus deodorant along with a mojito lip balm. My only regret is not buying twelve lip balms. Arthur gave me a golden crap load of samples which I have been playing around with all week. I will be returning for their vitamin e moisturizer, sage styling cream and probably holiday gifts for all my loved ones (as well as not so loved ones because I’m all about the holiday cheer and M+G).
Summarized: Thank you for unparalleled products and excellent customer service!

I received the Lip Moisturizer in a Delta Air Lines First class travel tout, and I love love love this moisturizer. It’s not greasy or sticky, and my lips felt soft all day long.

I’ve been using Malin & Goetz Vitamin E Moisturizer & Grapefruit Facewash for a couple years now. After reading that the combination might help my rosacea, I gave it a try. Happy to say my chin is back to normal and I no longer need medication of any sort.
I also consistently use their Peppermint Shampoo and Cilantro Conditioner, which is a welcome break after the rotating door of products I used in the past.
After always buying online, I visited the store for the first time last night and was pleasantly surprised by the friendly and knowledgeable young man working on the sales floor. I expected to walk in, replenish my hair care supply, and walk out. Instead, I got into an in-​depth discussion about deodorants and whether or not it would make sense for me to give theirs a try.
Quality products AND service — can’t beat it.

FIVE STARS for Malin + Goetz New York!!! I am already a HUGE M+G fan because I’ve been shopping at their Los Angeles and Bloomingdales locations!
I’m here visiting New York and realized that I’m staying only 3 – 4 blocks away from the original NY location! After sight seeing, I rushed down to the store to see if there was anything new being offered at the store. I was very professionally and warmly greeted by salesperson, Justin. He asked several questions about my skincare routine and suggested a few items. I eventually ended up buying the Ingrown Hair Crème and a Malin + Goetz navy blue shirt!!!
I’m a HUGE M+G fan becasue their products are the ones that started me up on my facial care routine. They have great products, reasonable prices, and fun items!
LOVED the vibe at this store, as it is very cool. Justin made it a great buying experience! Fun to shop here! I’m forever a huge Malin + Goetz fan!
My favorite products include Facial Serum and Replentishing Facial Crème. A must have for every guy!
Product Grade: A–
Service Grade: A
Worth the Money Grade: A–
Overall Impression Grade: A!

Dear Malin and Goetz,
Firstly I hope you, your family, loved ones, and store are safe and well.
Secondly, I would like to thank you for the wonderful staff at this location who have been so generous with the samples. It has helped me keep my dignity in smell and appearance and provided me with a sense of escape and relief. During the storm and outage I had no water nor heat and I didn’t know when I’d be able to shower (as it turns out I don’t have as many friends as I thought… I got turned down more than twice to use people’s showers because it was inconvenient for them or they were too tired!!!) and your samples were easy to bring along and keep in my bag just in case I was able to shower.
Lastly, when I did get to running water, your products smelled and felt so nice, for a moment I forgot the predicament I was in, and was able to savor and live in the moment.
Thank you for your generosity and great products. I will continue to be a fan.

Rum body wash
Rum body spray
Peppermint shampoo
Cilantro conditionar

Wonderful service and products – I absolutely love the jojoba face scrub. The staff was helpful, but not pushy. Definitely worth a stop.

Malin + Goetz have some really great products and I love the fact that they are an independent body care line! It is really difficult to find these days. Their deodorant is superb and does not contain aluminum. I have sensitive skin and many of the natural deodorants give me rashes. Not M+G’s. I also like their vitamin e face lotion, body lotion and peppermint scrub. Their detox face mask is also really nice.

I am a sucker for well packaged, good smelling bath products. But these – will knock you over. The peppermint shampoo is my new wake up call.

M+G products are outstanding. Peppermint Shampoo, and the Vit E Mousterizer are always on the list.
Was at Kimber in Austin… large industrial sizes of wash and shampoos… too large to pocket.
Discovered the Rhum hand wash… my list got longer…
Great product that looks great too.

I have some travel sized MG products that I picked up at different hotels. I really like everything I’ve tried. Plus, their packaging is great. The small bottles hold up well and are great to travel with or reuse.
And I love that they have samples available… which they’re very generous with giving out. Apparently I need to try the lip balm next time!

I love their white interior. It is a tiny place but the layout is very practical and smart.
My favorite is Grapefruit face cleanser. Their lipbalm is also popular. They can give you some samples, so try their samples first.
I’ve tried their shampoo and conditioner as well. Actually I liked them better than the hair products from Kiehl’s.

I’m a designer so I’m a sucker for awesome graphic design. Initially the packaging here lured me in. Great typography! It looks f-​ing amazing in this store. I walked away with tons of samples and catalog, etc. to add to my design swipe vault.
Turns out the product is high quality. Far better ingredients than Keihl’s. I’m lucky I have never had any problems with acne or anything like that, but my skin is a tad sensitive, I can’t use anything with fragrance… Everything here works well for me.
The grapefruit face wash is magical. I’m also a big fan of the lip moisturizer, rum toniq and lime perfumes.