QQ Nail Salon and Spa

I had a great Friday evening with a good friend at this salon. We had an appointment for 7 pm, but as we arrived already at 6:15 pm we were seated within few minutes and within 10 minutes Chang and Nicole came and started our treatment. We booked the QQ essential package, but as Nicole recommended it we made some upgrades. At the end we had a pedicure with special foot bath, a nice foot massage and nails done, we had a manicure with hand massage and nails done, we got a 10 minute free back massage during our nails were done and we choosed a 20 minutes extra back massage to round up this great girls evening. Altogether we payed 91 $ + tip (per person) for the treatment, but as I look down on my hands and feel how relaxed my muscles are on my back…, it was absolutely worth it.
Recommendation: decide previously how much you want to spend and if you are open for upgrades and then you will exactly get what you planned.
The salon is really clean, chairs comfortable and a huge choice of colors.

Not sure why this place gets such a bad wrap. I’ve been coming here for over a year and I love it for its consistency. It’s bright, relaxing and they always do a great job! The basic pedicures are just that. basic but if you want more then there’s loads of different great value packages to choose from. They also have a lot of colors. I’ve had lots of different people do my nails and they’ve all been good.
Do yourself a favor and try it out!

Maybe it was the person I had, but the service was subpar — I mean, I got a regular pedicure and the aesthetician was done within 20 minutes and the actual nail painting was sloppy. It seemed like they were rushing through my pedicure but still trying to upsell me on a different service. While I was waiting for my manicure, I was asked twice if I wanted a 10 minute massage. I felt like they were trying to force services on me that I did not want as well as got a crap mani and pedi. Would not recommend. Also if you pay with card, you must add $ to the total to include tip, otherwise they’ll re-​swipe your card.

Horrible! I went in for a gel manicure. I have been growing my nails out for a very long time. They were strong and very long (this will be important later). I waited for my technician to finish with her other client. While I waited I asked for someone to soak off my current gel polish. The man working the desk obliged. The second he finished my nail tech arrived. There was obviously no communication between the two because she began taking the foil off to scrape off my polish. Anyone who gets this process done knows that if left to soak for at minimum 5 min the polish will practically slide off with little to no actual scrapping. She didn’t wait and even after I said «he just put them on» to which she replied «No, no fine», she began scrapping off my polish which wasn’t coming off. I asked to soak longer she said «no, no fine». Her solution: file off the remaining polish! Anyone knows, ANYONE that you do that and the nail itself thins, which is HORRIBLE for your nails. So I have incredibly thin nails now, paper thin, and she begins to file them down. Now remember, I’ve been growing them out, I want them long, I told her this. By the time she was done, every nail was a different length and many were filed uneven. I asked her to fix that, she filed them shorter. While she filed them they were bending because they are now so thin. Also, I had a break in one of my nails, I asked her to fix it and she poured the glue all over my nail. Our fingers were stuck together!!! Her and mine! I looked shocked, which she sees, tears her fingers from mine, OW!, and tries to even out the glob of glue now drying on my nail. How did she fix this? She filed them even more thin!!! Every time she asked me a question and I gave her a clear answer (yes/​no) she did the opposite, when I would say no again, she would reply «no, no fine» and do it anyway! I asked for a manicure: I received no cuticle treatment (essential for a gel manicure, but also Included in every manicure!!), no oil, no hand massage (she sprayed antiseptic on my hands-​only time that was used– and squirted some lotion, that was about it). My polish was awful too! Two nails had visible hairs in them and one was clearly smudged. She also charged me for getting my nail fixed– my finger still has glue on it! This place is absolutely awful!!! Is this how they train their technicians!!! People don’t have time and money to waste this way. On my way home 2 nails tore because they were so thin. Needless to say, within minutes I had to cut all my nails short and the polish tore off. My nails are ruined because Of this place!

I love it. Its one of those places that i feel relaxed. The green tea pedicure its great and honestly even the regular pedicure is good. I think Emily is great. This is my new spot to come too. Love them !

Every time I come here they have absolutely horrible customer service. They rush through pedicures making it not a relaxing experience at all. My manicures almost always end up with diagonally cut nails. Finally, they are constantly trying to upsell you. They will purposely do a terrible job scrubbing so that you will buy an upgraded package of some sort or things of the nature.
If this wasn’t right next to my apartment I would never come.

Qq is one of the worst nail salons I have ever been to. I get weekly manicures and was in the area so went to qq. My first hint should have been that there was nobody in there aside from the boisterous staff that were laughing loudly and looking at their phones — completely unprofessional. I then started getting a manicure. I think it was the technicians first manicure ever. She didn’t know how to file my nails leaving them uneven with jagged edges. Then the cuticle cutting was horrible… at one point I took the devise and did it myself. The polish slightly redeemed her but not enough for me to ever come back. 24 hours later and my nail chipped. Do yourself a favor and skip this place…

I had a really bad experience with a bitchy nail technician here and wrote a bad review. The company saw it immediately and apologized profusely and offered alternatives and vouchers. It’s good to see a company being proactive but I wish it didn’t have to take social media to get good service nor a quality pedicure.

this place is the worst ever I went for a ped and I am not kidding they spent less then 10 min on the feet before starting to put the nail polish on I then called the manger over and he sent another girl to finnish it up and spend a little more time no scrubbing and hardly any cleaning at all just terrible never going back there

After 10 months in the Chelsea, QQ is my favorite nail place to go to these days. Let me tell you. These guys are BUSY!!! Why??? Because the price/​value is super reasonable — nice facilities, good service, good price. Options in neighborhood? Spa Belles 23^rd and 7^th? $ 15 vs $ 10 for a manicure. Fancy Nails –7^th Avenue between 21^st and 22^nd? Ick and ice. Same price.
So do yourself a favor. Go during off hours, call ahead for peak hours or be prepared to wait. I love it here.

The $ 29.99 manicure/​pedicure deal on the sidewalk sign is a scam. The pedicure does not include the standard sloughing. The manicurists did ask me if I wanted the sloughing. But she did not mention that it was an additional $ 10. I could live with that since $ 40 is a standard mani/​pedi price. But I was appalled when she instructed me in writing to tip her 20 percent of the $ 40. I tipped 15 percent on the $ 30 dollars but she insisted that in New York I should always tip 20 percent. I was ready to walk out. But she insisted I stay. I did and though the work was fine, the tipping directions were both infuriating and creepy. I should have walked away. She was forceful and disrespectful. She explained that she tipped her hair dresser 20 percent and kept writing 20 percent and pointing at it on her notebook. There were no name tags. She’s 40ish, petite, long straight dyed — red hair.

QQ used to be my go-​to place on 8^th Ave, but one day I was walking home and realized they opened one up on 7^th Ave! Not sure why they opened another location so close to the other but I won’t complain.
The staff are extremely friendly and the salon is very nice. Their spa pedicures are great — I’ve had the green tea pedicure as well as the lemon pedicure and I highly recommend both.
They bring you a cup of water once you sit down which is also a plus. It’s the little things that count. Love this place!

I was pleasantly surprised to see a new nail place open on 7^th Avenue, especially with their introductory $ 20 mani/​pedi special. The prices are back to normal now — $ 10 mani $ 22 pedi which is standard, or lower, than most in the area. There is consistently good service and everyone is so nice! I will make this my go-​to nail place!