Luigi’s Quality Tailoring For Men & Women

All of the 1 star ratings are well deserved by this arrogant liar. He’s a lousy tailor. I’ve stopped buying clothes at PAUL SMITH FIFTH AVE because they use this guy as their tailor. They admit he does lousy work but they shrug their shoulders. Go to PS on Greene St. They use someone else.

Bought a suit at the Loehmann’s going out of business sale in January brought it to Luigi for tailoring. It’s now the end of August believe it or not. It took 8 fittings to get this close to right and it still doesn’t fit properly. STAY AWAY!!! He made mistake after mistake and then tried to tell me it was the way the suit had been cut and not his fault. Then give me back my money you crook. He’s not a bad fellow but an awful tailor. Hundreds of dollars later and I have a crappy fitting suit. Don’t make this mistake folks there are lots of tailors in NYC find a better one than this hack.

I stopped in to find out if he would replace a zipper on an expensive pair of women’s jeans. He said yes and asked when I needed them by. I let him know I was going out of town in the next few days (for a duration of a couple weeks) and he gave me a day and time to pick them up.
When I went in to pick them up at the time he stated, he told me «sometimes my tailor shows up and sometimes he doesn’t». Well apparently he didn’t so my jeans would not be ready until sometime the following week. I let him know that he should have called me to let me know of this since I couldn’t possibly just assume they would not be ready at the date and time HE gave me.
All of a sudden he would be able to do them by 5pm that same day. They were ready when I returned and I looked them over. At first glance they looked great. I guess that is because he decided not to replace the zipper like I requested and paid for, only the pull tab. Therefore, the zipper was still broken but he masked it with a cheap pull tab which I noticed two days later.
In short, he walks away with $ 26 of someone’s money to perform an easy fix only to do an intentionally lazy job. I realize I should have followed other reviews that speak of his attitude and lack of quality in his work. Next time, I’ll go to a tailor at the laundromat. He should remove the word «quality» in his shop name as it is silly.

A little pricey but perfect job tailored my shirt in an hour. Great job

Unfortunately it’s taken me too long time to realize that Luigi“s does not give a shit about his customers. I“ve been one of the regulars in this place and spent probably more than $ 10,000 in tailoring. Here’s what you can expect at Luigi’s:
— extremely rude service, or lack thereof
— the tailoring will NEVER be done on-​time.
— although you specify what you want done, he will not listen and do it his own way.
Last mont he was going to make me a tuxedo shirt. The shirt was done two weeks late, 4 hours before my event he still had not completed the shirt. It was not too my specification and did not have the details I asked for… and it was way too small. I had to wear it anyway since I did not have time to buy a new shirt. After the event I took it back and he refuse to do an thing… no appologies, no «I’m sorry».
I’m never returning to this crap hole!!!

I would give a negative score if possible. DO NOT GO THERE! This tailor shop and the owner is the worst I have ever encountered. I dropped off the materials and buckle for him to make a Trench coat belt more than 6 months ago. They said they were busy and I gave them time to finish the job and called me when it’s ready. They never did. When I went back to try to ask for the materials back, they said they would have it ready the following week. But, of course, they never did and keep pushing for another week. After another month gone by, I insisted on retrieving my materials that I dropped off. They refused because they obviously lost it. The owner was rude and unprofessional and push me out the door. He even tried to put the blame on me. NEVER EVER GO TO A PLACE HAS THAT DON’T TAKE RESPONSIBILITY FOR THEIR MISTAKES. There are plenty of good tailors around except this place. I have already filed a complaint against this company in BBB for their unprofessional practice and terrible customer service. If there are already 7 bad reviews against this place, you shouldn’t step foot to this place. Please spread the word around about how bad this place is. No wonder they downsize from two store front to a single one.

Can you give 0 stars? This guy is such an asshole — I’ve never been treated so disrespectfully. And after that treatment, he tells me my items aren’t ready — mind you this was already 4 days after he said they’d be ready. He gave me the «I have a lot of customers» answer. Not «I’m sorry» or «I should’ve called you, that’s why I take your phone number in the first place». Do not patronize this place. And tell your friends the same. There are plenty of good tailors in the city.

Please read all these reviews before committing to drop something off there. Pay close attention to their level of customer service and level of detail when taking measurements and asking you how you’d like things done. You can always just walk out with your garments intact, you’ll thank yourself later.
We live about 100 feet from this place so have tolerated their horrific service as we mostly just need them to have pants taken up a little bit which is pretty hard to screw up. Have recently needed some slightly more complex work done (shortening sleeves, fitting shirts, etc).
First off, I’ll say it’s the absolute worst customer service I’ve ever had from anywhere, not just a tailor. The main guy there talks on the phone the entire time you’re there, willfully ignoring customers. I let this slide the first couple of times as, hey, sometimes you can be on an important call. I get it. After the third or fourth time I realized this guy was just a complete jerk. Last time I walked in he was doing nothing, just neatening up some things. Put down my two shirts and he tells me to wait, and of course, goes to find his phone to call somebody and walks in back while he does it while I wait for five minutes. He then came out and continued to talk on the phone while he took shirt measurements. I explained to him (while he was on the phone, of course, still talking to somebody) what I wanted done, he nodded dismissively and then completely screwed it up.
I could honestly go on and on about the multiple interactions I’ve had with this guy. Ignoring customers. Talking on the phone the entire time you’re there. Making you wait for 10 – 15 minutes with not one other soul in the place. One time he was supposedly looking in the back for something I had dropped off (I’d given him my ticket/​receipt), I waited out front (no one else in the place). 5 minutes…10 minutes… I finally walk back into the private area where he was «searching» and he was sitting in his chair on the phone and waved me away like I was bothering him.
The service is incomprehensibly bad. I have no idea why this guy is still in business. I feel ashamed to have supported him for the time I did.

This place is horrible!
To take name of an Italian and think it will attract business, can only go so far… I have had tailoring in Italy and the most important difference between tailors in Italy I’ve been to, and these guys is NOT the fact that these guys are not Italian, but Bolivian, ratherit’s the CUSTOMER SERVICE. — Or lack there of.
They barely acknowledge your presence when you walk in, the grunt and mumble through any questions you may have, and how was the result you may ask?
Sub par at BEST. I took a jacket to be altered and the man took very few measurements… fine, the idea there is that he’s an «expert» so he can just look at it and in a quick moment know exactly what needs to be done… right? WRONG. I came back, and could barely move my arms, after I specifically told him that my arm movement was a concern in the initial consult, of course he brushed my concern off… strike 1.
I went back in on the day he said it would be ready, and some guy comes out and says they need another day… this would not be a problem at all, I can understand people get backed up, but the cavaliere tone they expressed when I first went in, made the delay much more irritating. strike 2
i was concerned that maybe the second time they should pay a bit more attention to the measurements, when I subtly suggested the main guy come out and take the correct measuremnets this time, the assistant brushed me off, as if «the maestro needs no measurement»…
Well, I finally got the garment and it had more room in the arms but somehow the whole fit was compromised, this may just be the way the thing was cut, HOWEVER he could have taken 2 minutes to explain the options, what would be gained/​lost with each adjustment etc…
these guys are total ***holes…sorry, not sure how to put it mildly. The whole wondeful experience cost me $ 190 (that’s coat alteration, and hem)
STAY AWAY.

I walked in with a very nice Hugo Boss suit that had to be taken in and ended up with a skin tight suit accentuating my shoulders. It’s not that he even spent a lot of time fitting me and somehow got it wrong. He decided to spend less than 3 minutes fitting me, charged me $ 200+ and fucked up at $ 1200 suit.
He attempt to revise it once, unfortunately I don’t really have the time in my schedule to keep going back until it’s right. INstead I’m off to Barneys to get a new suit and have them cut it properly the first time.
This place is AWEFUL and the service is some of the worst I’ve ever seen.
–Jon

Luigi’s totally ruined my Paul Smith shirt. They had me return 4 times without ever finding a solution. Last visit, another customer was also very unhappy with the service. AVOID THIS TAILOR.

We have used these tailors two times and each time they promised a good job and did not preform it– in fact we cannot use the items that the «repaired». The garments were never finished on time and they never phone to tell me to come at a later date. They seem professional but fail to deliver.
I’m now looking for another local tailor.

I was very pleased with the quality of Luigi’s tailoring. I had several dresses and skirts — all with pockets and linings — and they made sure that the pockets and the linings were absolutely perfect! I always seem to have my dresses and skirts taken in – and this was the best work that I have ever seen. Yes, it was a tad expensive, but well worth the price.

Luigi’s Tailoring has been excellent. I am a size 0 (sometimes size 00), and they always tailor my dresses down to a perfectly tailored fit. They are a tad expensive, but so are my clothes so it’s well worth it.

When you walk by, Luigi’s looks like a clothing store. Maybe they sell some items, but it’s a tailor. Not sure there is a Luigi, but there was a Jose. I only needed some chinos shortened, no cuff, nothing complicated in the least. So it was pretty simple. The slacks were done perfectly and on time (two or three days). What more could you ask for? I’m not familiar with prices for this sort of thing, but to put this in perspective for those who know, to shorten my pair of chino’s it was $ 20.

This is a top-​notch tailor. They actually are the «official» alterations tailor for Paul Smith, the natty Brit designer of menswear. They recently fixed a mediocre custom suit made for me by Mohan’s Custom Suits — and made it look like a freakin Prada.

A good tailor with some good scissors, not the quickest of cats, but very reliable indeed.