LaserTouch Aesthetics

NGL pretty expensive procedures but compared to other NYC prices, LaserTouch is standard (if not a little cheaper). It’s easy to set up appointments & Dr. Vafa is quick, knowledgeable, & gets to the point. He makes it so that everything is seamless & as painless as possible. I love the effectiveness/​convenience of this doctor/​spot. Office is also clean, modern, and chic — with lots of sunlight! I’ve been here 3x & feel comfortable coming back again!

I went today for a Brazilian and armpit laser hair removal session. It went so well I am extremely happy with the results for just one session. The technician Victoria was so nice, she made me feel really comfortable. I would recommend anyone thinking about laser hair removal to go to her.

I’ve been going to Dr. Vafa for many years. He is one of the most compassionate, patient, and honest doctors I have ever met. I feel so fortunate to have found him. When I walk through the office front door, I know I am going to be treated with kindness and respect by everyone who works there. They have proven to me over and over again that they only have my best interest at heart. I truly feel like I am part of their family. My sister is now a patient as well, and she’s just as happy as I am.

Had a 4:30pm appointment/​consultation — still sitting in the waiting room at 5pm. Receptionist assures me I’m next… i was the only person left in waiting area. Two ladies who came in after me was called in (1 was new as she was filling out the same paperwork given to me). Apparently long waits and disregard for appointment times are the norm (commented a customer I encountered on my the way out). Go elsewhere if you value your time.

Suggested a 4% lidocaine instead of 5%. The first time I bought it from them for $ 75, the 2^nd time I found the same brand on amazon for $ 35.
The laser machine is good, but it is very expensive (even with the lifebooker/​groupon deals). I think there are better options out there.

I found front desk friendly, accommodating and professional. Waiting area is bright and lovely, stocked with water and organic teas. I was excited to find a nice place in soho with lower prices But sadly my treatment was un effective. My technician applied the laser randomly, weak «zap» here and there. Needless to say none of the hair fell out… I came back for a follow up treatment with the same technician and by now I was skeptical. I confronted front desk as I was treated before with laser in other places around the world and never had this sort of random light technic that turned out un effective and was told that if the follow up treatment will not rid the hair to call them. I did cpl of weeks later as the hair grew back same as before and was refunded the amount entirely.

Just an update to say that I continue to go to Dr. Vafa for numerous services and have recommended several friends to him who are just as satisfied as I am with him. The ladies at the front desk are also a pleasure to work with. I am not sure where the negative reviews are coming from as every time I go in there he has a packed waiting room!

I wentvin fir a consultation about getting a birthmark removed. The receptionist at the time was fairly pleasant, however Dr Vafa was very, pompous arrogant and cold. As soon as i went into the room he didnt even get up to greet me. Not so much as even a friendly smile. It seemed like the questions i was asking him were boring him. Whatever i gave him the benefit of the doubt and the next day went in for the procedure. AGAIN. This man has no sympathy whatsoever for his patients. I told him i was nervous that it would hurt and whatnot. IM GETTING A PART OF MY SKIN BURNT OFF OF COURSE IM SCARED. Instead of trying to be pleasant and sympathesize with me, he seemed very annoyed by me. Before the procedure i asked him if it was okay if i put some headphones on and listened to music to drown out the noise. He nodded, but i could tell he was annoyed by me. I suffer from anxiety and i was turning red and sweating through my palms. He got the job done granted but Dr Vafa needs to get whatever is up his behind out. And be kind! Its not like the procedure was cheap! There was s different receptionist that day and she wasnt pleasant also. I was clearly not okay after the procedure and she didnt even bother to ask me if i was okay. This place need to do something about their crappy attitude.

I came in for Carboxy stretch mark therapy. When I showed the receptionist my Lifebooker voucher, I was told they were no longer accepting them, and that I’d have to get a refund. Even though the LB voucher hadn’t expired, and neither the site nor the business had informed me. Not a great start.
But they told me I should go back and see the doctor for a consultation about what the service would cost normally. I was pleasantly surprised that it was much less than I thought it would be (almost less than the Lifebooker vouchers).
So I agreed, and he did the procedure right then. I’ve noticed some improvement on a couple of marks, but not the majority of them. He told me I should book again in two weeks, and we’d reassess, as it can take several sessions.
CO2 injections don’t grow on trees, so I’m still on the fence about whether I’ll be back, or if I might look somewhere else, or forget about it entirely.

I have gotten 3 tattoo treatments thus fair and have noticed a significant amount of fading. I was a bit concerned as to why they weren’t treating my color ink and thought it had to do with wanting to add more treatments but the Doctor reassured me that it’s a risk of burning that may lead to scaring if both are treated simultaneously. They’re very concerned with your skin– I would highly recommend them…

My girlfriends and I came here for a consultation about laser treatment for dark spots and possibly botox and fillers. We waited an hour after our appt time and finally got to see Dr. Vafa. There were some confusion at the front desk on who to bring us to see. First it was Erica, then it was Dr. Vafa. Anyway, once we were lead to the back to see Dr. Vafa, he acted very cold & indifferent. He sat in his stool when we arrived in the cramp room and never got up nor did he introduce himself. He simply asked…“what can i do for you”. At which point we started to describe the darks spots that was bothering us. He never got up or had any interest to take a closer look at our face or skin. He indicated IPL laser and if that doesnt help the next step is fraxel laser. My friend asked him how long he’s being doing the procedures and he said 7 – 8 years. When we asked him for pictures of his work, he said he has but it’s somewhere outside. We then asked him about fillers/​botox. He didn’t have much to say about that either other than he can provide for us. He did vaguely point to my face where he would inject but since there are no mirrors for me, i can’t tell where he is pointing on my face. All in all, Dr. Vafa has an element of arrogance and disinterest to him. It seemed he cannot be bothered to explain about the work he does or have any desire to answer any client questions or put their mind at ease. anything other than performing the procedure was a waste of his time… it seems because he did end by asking us whether we are ready for a procedure on the spot. Needless to say, the answer is no and we also won’t be returning…

Long overdue review of this company. I have been going here for the past 3 years — I was pulled in originally because of the promise that after 6 treatments, I would receive maintenance appointments for the 2 years thereafter. I spent over $ 5,000 here and visited on 16 occasions.
These are the factual reasons why you should not go there:
1. I am very dark skinned/​Sri Lankan and was put on the machine for fair-​skinned Caucasians 90% of my appointments — this resulted in no results or extreme burning and scarring many times. Only one the last appointment did I learn that they should have put me on the machine for Dark Skinned People
2. Every good technician gets fired — Jennifer, Sonia, Becky
3. The managers are extremely rude and unprofessional. Mike and Erica lack customer service skills
4. After going here for so many years and treatments, I still have the same amount of hair on my body. Several of the technicians confided in me that when they treat areas of fine hair, it becomes thick. That was my experience on my arms.
So now I have the same, or more, hair and scars all over my legs. I should have saved all that money and gone for electrolysis.
Unilocal — you better not filter this out — it’s legit.

I have been coming here since 2010, I started with a laser hair removal package of one area, and then gradually added four more areas, pretty much everything. Once I started my first package, I realized that this business is great and perfect for me for many reasons:
The technicians (specifically, Erica)– the technician who has helped me (Erica) is very professional and an expert at finding the right settings for me. I immediately saw great results during treatments, and one of the things this location does separates it from other businesses is that they do touch ups, so if some hairs are not responding to the laser, they will do a follow-​up two weeks after the treatment to make sure those hairs get zapped– this makes it a great value for your money. I have to recommend Erica at the SoHo location because she has given me the absolutely best customer service and she has used the right settings because I have seen amazing results!
I would recommend to ask for Erica because she takes excellent notes on the progress of your treatment and will take care of your skin. Some laser hair removal businesses do not have the right equipment for your color of skin, and this can result in hyper-​pigmentation, or spots on your skin (I have seen it on friends who go to other places). This has NEVER happened to me at LaserTouch. They are careful with your skin. If the hair does not fall off after a treatment, however, they will make sure to make adjustments and take care of this during your touch-​up visit. Plus, this business offers you a two-​year maintenance period in which you come in for maintenance visits to zap whatever hairs you have– this is an amazing value that is included in the cost of the package, so you do not pay extra for this great bonus.
Please note however: I have had several technicians, and I definitely would advise you to just work with Erica; other technicians have not been as experienced, professional, courteous, nice, and patient as her. Trust me, she is the best!

* Updated Review — 7÷26÷13
Updating my review based on my most recent experience.
I had previously given LaserTouch 5 stars (see review dated 5÷2÷11 below). I updated my review with 1 star because of bad service once (see review dated 6÷5÷13). However, after that visit, I received an email from LaserTouch with an apology, and a solution to remedy the issue (free touch-​ups and a free microdermabrasion). I was pleasantly surprised and took them up on the offer.
How often does a business take the initiative to remedy a mistake? Everyone deserves a second chance, right? Hence, I am reinstating the 5 stars.
* Previous review (6÷5÷13)
1) The regular technician, Jennifer Ann, is no longer with LaserTouch.
2) They changed their price policy.
3) I booked an appointment and specifically asked for Jennifer Ann. I was not informed that Jennifer Ann was not there and that there was a change in pricing.
4) I walked 30+ minutes to their location on a sweltering hot day only to be told that Jennifer Ann is no longer there and they will be charging me a different price than what I was previously paying. They told me that they didn’t tell me that over the phone because they didn’t want to lose me as a customer and would rather have me come in.
5) I left thinking «They just lost me as a customer.»

I purchased a full body package. I was told during my consultation that after some 7 treatments I could expect to be hairless. apparently not, as i’m far from hairless after 9 sessions. and cut off from maintenance. in one session, my tattoo (where there wasn’t any hair) was zapped accidentally. extra painful, and now i’m missing ink in tattoo.
on more than 3 appointments I had to wait over an hour to be treated, and treatment was always rushed. not going back :/

A year ago, I read about a new procedure of injecting Botox into the jawline to thin the face. I decided to give it try since people have been getting Botox injections and I had not heard about any catastrophic side effects. I was a bit scared when I showed up but Dr. Vafa seemed professional and the whole procedure took about one minute. It stung a bit as he injected Botox on both sides of my jaw muscles. I could feel weakening of my jaw muscles a few minutes later. Full results 2 weeks later. I look like I lost 10 pounds! My hairdresser said she definitely noticed the difference. The only thing bad I noticed is that the results do go away and I need touching up after six months. So, if you are bothered by a heavy jawline, go get jawline Botox at Lasertouch. They offer a rebate when you sign up with Botox. The office is nice and close to Chanel. Nuff said.

Who said all tattoos are permanent? After doing about a week’s worth of research on the best places for laser tattoo removal I decided to go with LaserTouch Aesthetics. I called and made an appointment but ended up in the neighborhood before then so I stopped by for a consultation to see if I was even a good candidate for removal. It was almost closing time so I expected to show them the tattoo and come back if they could do it or cancel my appointment if they couldn’t. I met with Erica and not only did she answer my questions she said she would be able to start the removal process right then if I had the time. I iced the spot for about 5 minutes while she was in the room next to me performing another removal and by the time she re-​entered my room my anxiety was off the charts but she quickly brought it down. My tattoo is about 2×2 inches and the entire procedure took about 45 seconds. Aiight, so follow me…
Cons–
*Literally felt like being popped with a rubber band. But really hard.
Pros–
*The price for my removal per session is very reasonable. Good Work Ain’t Cheap and Cheap Work Ain’t Good.
*Erica was able to squeeze me into an appointment, which allowed me to save a trip.
*I saw progress 2 days later with some of the ink fading away almost completely– granted they were faint lines to begin with, but this was my first session.
*Erica was very thorough with the post procedure care instructions.
*Called the next day to check up on me and the tattoo.
*I’ll be back every 6 weeks until this sucker is completely off of me.
If you have an annoying tattoo that you want out of your life, I would definitely recommend making an appointment with Erica at Laser Touch.

Had my Brazilian and underarms done there, ah what a difference! I was used to waxing before and that was a pain, now it’s been half a year and I have baby smooth soon! I don’t understand why some of the reviews are bad because everyone I talk to at the clinic but I had an amazing experience there!

Currently a client here at Laser Touch Soho for full body laser hair removal. I cane during a promotional special they were offering in the fall/​winter of 2010. I would say that the area’s are clean, dust free, and friendly all the time. I have been to previous places that have had higher prices, and worse staff. Worse in terms of requesting a tip, complaining when you do not give one. A tip is optional, and no one should be forced to give one. Especially when you are paying well over $ 1,000 for each session at six or seven sessions. I have been approached by more than one technician about this. This made me very uncomfortable and have mentioned it to those members, that by asking for a tip, you will not last this long. I was obviously was speaking generally, and was in no way threatening. Needless to say those technicians no longer work with Laser Touch Soho anyway. so it serves them right. The manager/​owners are courteous towards a women’s needs for laser hair removal.
My experiences are pretty good, and have no other complaints, I take my treatments like a champ, shave everything beforehand, put SPF 100 on daily, and the staff takes my payments happily with a smile. I give five stars on overall time going there, their patience, and great care for me as a client. :) I would definitely recommend.

I have been to many laser hair removal treatment centers in Manhattan and although the facilities at Laser Touch in Soho were nice and clean, my laser treatment was completely ineffective and a waste of money.
I bought 1 treatment off Lifebooker for $ 79, and although it was discounted, I don’t think the quality of the treatment should have to suffer. The aesthetician who worked with me, Jennifer, was very sweet and made sure that I was comfortable while trying to keep me informed about what was going on during the treatment. This was nice and the laser treatment was the least painful that I’ve experienced over the 9 months that I’ve been doing laser hair removal.
Well, I now realize that no pain really does mean no gain. Typically, it takes 2 – 3 weeks for the hair to fall out after a laser treatment. Mine did not. This was my 5^th treatment (1^st and LAST with Laser Touch SoHo) so I know what to expect, and I understand now that Jennifer did not use a high enough laser setting. I don’t understand why she would use such a low setting knowing my skin type and treatment history, but basically I wasted $ 79 + a very generous tip on a very ineffective treatment that was truly disappointing.
I figure (based off of other negative Unilocal reviews) that it’s not even worth complaining to LaserTouch as they will most likely tell me that they cannot guarantee 100% permanent hair removal or some other cop out excuse. It’s fine, I’ve learned my lesson, and I now go elsewhere for my laser hair removal needs.