TriBeCa MedSpa

HORRIBLE EXPERIENCE… September 2015. I was scheduled for a light IPL for the face and chest. Lauren, who is a PA, did my chest first. It was not painful but was discomforting. I decided not to do my face and did a tightening treatment intended because I was worried the IPL was going to leave marks. The expensive tightening she did on my face did absolutely nothing. Lauren burned my chest and shoulder with the IPL so bad that I now (a month later) have big burn marks with no pigmentation. It’s horrible! When I asked for a refund for my procedure they refused. Realizing that I don’t live in the area, they said I could come back in and they could help me get rid of my burn scars. Even if I did live there I would never let them touch my skin again! These people are shameless and do not know what they are doing; and don’t care if they ruin your skin by scaring you. Thank goodness my boyfriend still loves me… even though he says my chest looks like a railroad switching yard.

I just had an amazing experience at TriBeCa MedSpa. Absolutely incredible! As a guy I didn’t know quite what to expect — and was kinda nervous. They walked me thru a couple treatments and I feel so much better after doing it! Very professional staff and so attentive! I’m definitely going back next time I’m in NYC! Thank you for a great experience! @tribecamedspa

I initially went for botox the service which for the first time had reasonable and the expected results Ive had prior.. However the second and third time in the last 2 years it was as if they were watering down the vials because it just didn’t look as good. They also did not keep records of what dose was used the first time so that was a bit of a pain. The result were just disappointing so that was the a big negative. In addition I was to go considering doing Fraxel but became concerned after I made the appointment when I realized a MD would not be involved in the procedure and one bad review I read from a patient at the TribecaSpa who cited significant damage to her skin. I inquired with one of the PAs (Lauren) about this and I thought she was cool with my inquiry but later was agitated when I cancelled the appointment. But I was told that if I was not comfortable I could cancel even up to the time I was sitting in the chair preparing for the procedure she said no problem. I cancelled in the AM but when I did I was slapped with a cancellation fee which was not disclosed but charged to my card with out notification. Also the PA was unresponsive and wasn’t courteous enough to say hey you are going to be charged if you don’t come in which she did not. The action seemed malicious and I interpreted it to be anger by my inquiry and hesitation to proceed. Overall I dont agree non-​MDs should be allowed to do procedures which could cause irrevocable harm to the surface tissue. Especially since nurses and PAs dont have the indepth training and medical education to manage the risk if something bad did occur. Most well managed Cosmetic Care Facilities at least have a Physician oversee the treatment and post op. Either way TriBeCa MedSpa was classless in their management of my inquiry and retaliated in a shameless way by charging me without notification or prior agreement. I would not recommend them since they were not sincere, transparent, did not put my concern for my safety first and provided inconsistent service when used.

Totally unimpressed with this place. I scheduled a free consultation. The woman who I made the appt with on the phone had to ask for my credit card number about 6 times before she (maybe) finally got it. She was clearly distracted by something else and it was just rude. When I arrived for my appt, the woman at the front desk was on the phone with a client. She didn’t even look at me when I walked in. There is nowhere to sit. So I just awkwardly stood there for at least 5 minutes while she gabbed on and on with this woman about her botox. She could have asked the person to hold and checked me in. She could have signaled in some way that she acknowledged my presence and she was sorry I had to wait. But it was like she was gabbing with a girlfriend on the phone. When she got off she didn’t even say sorry for the wait. I was like, okay. Then I filled out a ton of paperwork and was introduced to Victoria. Victoria strikes me as someone who doesn’t like her job very much. She also seemed to not like me very much. She is cold and unfriendly. The whole thing was just awkward. She gave me a very quick assessment. It seems like no matter what you have, they want you to get the $ 1500/​session fraxel laser. So then she asked if I wanted a facial. I got the facial with «dermaplaning,» which cost $ 285. It was the fastest, worst and most expensive facial I’ve ever gotten. There was absolutely nothing special about it. She just put a bunch of products on my face. She did a few quick extractions but when I looked in the mirror later I still had a bunch of blackheads. And then it was over and she sent me packing, telling me to buy $ 250 worth of products. She addressed nothing on the pages and pages of paperwork I filled out. The place is cold. The woman at the front desk is kind of awful AND she has terrible skin, which seems odd in a «medical» «spa.» There is nothing relaxing or therapeutic about this place. I won’t be back.

Still great. See the same person year after year. Wonderful place.

Always professional and a great atmosphere. Have been here repeatedly b/​c of the great customer service and results.

Tribeca MedSpa has significantly improved my skin.
I have had a glycolic peel by Camellia and a salicylic peel by Victoria as well as a series of PCA peels. Both estheticians were very professional and thorough in consultation.
I always knew what to expect, how to care for my skin afterwards, and the difference in my skin is amazing! I have less breakouts, better texture, & get comments that my skin glows.
I have had the signature facial with laser genesis and vibradermabrasion, both I highly recommend.
Next, I’m going to try a series of Fraxel for my acne scars! Thank you Tribeca Medspa for an amazing experience every time!

I booked an appointment same day for a chemical peel. The peel and the dermatologist were great. Everything was explained to me before hand and i got everything in writing. The place is very clean, very professional setting. They use Obagi products which i spent 600 $ on but 2 months later my skin is still beautiful and the skin care regimen i was given is working wonders.

This is my new go to spa! I had to cancel my first two appointments with the spa due to extreme weather (snow ugh) and TriBeca Med Spa was more than happy to reschedule me. When I finally had my first appointment I was greeted with great customer service. I had my dermaplaning session with Victoria. She was very professional and was very thorough. In one hour I learned so much about my skin and how I can continue to have great skin with my own home care regimen. Overall my skin felt so much better. I would highly recommend having a session (whether it’s a chemical peel, facial, etc) with Victoria! Can’t wait to schedule my next appointment!

I just finished my laser hair removal session here with great success and recently decided to bring my 17 years old daughter in who has been struggling with acne for quite a few years. We saw Suen and I can’t tell you how gratified I am to find someone that my daughter connects to. Suen took the time to educate my daughter teaching her how to properly care for her skin, evaluated her diet and gave her a simple yet effective régime to follow. She offered her different treatment options and was never pushy but patient. With dermatologists, we always had a sense of feeling unheard but with Suen, we felt she genuinely cared and the most important thing is that she is treating my daughter without prescriptive drugs. We are already seeing a change with the acne and the self esteem my daughter has gained.

I’ve been seeing Suen at Tribeca Med Spa for almost two years (and my sister since they opened).
Open disclaimer: I have very high standards !! and without hesitation – I can say that Suen consistently exceeds them. She always creates a treatment perfected suited to me based on what I need on that given day. She never product-​pushes but suggests products based on season, weather, my skin type, etc. She’s a classy, competent, knowledgeable esthetician (and clearly it’s working because her skin is fabulous and she looks 10yrs younger than her age).
I had terrible skin as an adolescent and when I started seeing Suen it was not all that much better. After I had my baby, my skin looked terrible! With bad skin and dark circles, I never wanted to leave the apt! She gave me a very thorough individualized consultation and it was the start of something beautiful!
My skin did a 180 degree turnaround and today I can say that it is nearly flawless! The products alone started clearing up my skin and the treatments perfectly complemented the overall régime.
I’m a value person and I spend the money (yes, some treatments are a bit $$) because I see consistent results. I get results at this spa and I know you will, too.
And ps. Suen is GREAT. 5 (big) stars in my eyes!

I am surprise by all the negative reviews I am reading.
I have been coming to this office for the past 3 years! The facilities are very clean and modern and the services are amazing. I have fillers done by Michelle for years with great results. She listens to your concerns and gives her medical opinion on what she thinks would work. As results I always look natural and not too overly done.
I have also had fraxels and laser procedures (treatments for wrinkles and large pores) with Camellia. She is very very aggressive but you really see results!!! And yes its painful! lol! But worth it at the end results. I highly recommend this place!
Warning this place is pricey, but it is in Tribeca!
And honestly when it comes to my skin I rather pay extra knowing I would have a professional experienced PA/​Esthetician working on my face! I have to say this place is awesome!

Why did they use the name «Med“Spa? There is nothing“medical» involved here. They are a bunch of sales people who are eager to rip you off as much as they can. I feel sorry for the next victim!

I’ve come once for botox and a couple time for facials and once for a peel. In general I find them to be very overpriced and aggressive in terms of trying to sell you more services. I was happy with the botox in terms of results however it was $ 100 more expensive that what my dermatologist charges. I think the peel was unnecessary and only got it because of their aggressive insistence. Afterwards, they said I needed 2 more. I do not consider myself as having problem skin so I think they were a little overzealous. I get facials at top spas in the city regularly and was charged more than twice as much here thank I’ve ever paid for a facial and it was was what I’d call the opposite of relaxing.

I went here twice for Botox treatments… and since NO ONE will ever tell you how much this costs, it can be a bit stressful especially when you get the bill AFTER they’ve done the work. The first time wasn’t bad… maybe about 400 for my ‘furrowed brow’. It was ok… i was still ableto move etc… kinda wish it was a bit more ‘frozen’ as i’m getting some crazy deep wrinkles here.
Well the second time i went it was about double the price! i nearly passed out when i got the bill! And like i said, you dont know how much it is until AFTER they do it. So that’s it… no more for me until i will the lottery.
Otherwise the place is gorgeous and the doctor who injected me was the sweetest thing (and i wont make some stupid comment about her face some someone else here)

I’m always wary of these types of doctors, but after having botox done several times with Tribeca MedSpa, I’m no longer unsure about the doctors’ capabilities. Although my first ever botox experience threw me off a bit, because the doc administering the needle was paralyzed on one side of her face. I sound like a jerk here, but when you’re getting botox for the first time ever, and your doctor looks like she had a bad go with her botox, you get a little nervous! But she did a fabulous job, and I think she might of had something happen un-​botox related anyway. Oh and she’s as nice as can be.
Overall, the staff and doctors are all very engaging and personable. You rarely wait long to see someone, it has a calm, clean, and relaxing atmosphere; perfect for soothing you after having 8 needles jabbed into your face.
No surprise here, the prices are a bit high, but it’s worth it since these docs are top notch. I’m going to try out this Fraxel laser resurfacing business… once I get some money somehow. That stuff costs several thousand $$$!!

Came here from a Pretty City deal for their signature facial. Normally, I get a bit weary for getting facials at a discount but I came here for a party and the place seemed really nice.
First off, the staff is super nice. The décor is pretty serene and very well kept once you get past the front door. My aesthetician, Kristen, was very nice, no hard upsell on products however at the very end of the facial she was recommending products I should try out. However, she was pretty good on the not talking too much or keeping too silent and took my lead on the conversation.
One thing to know is, they do not accept tips because it’s a medical spa– which I sort of liked. Not because I didn’t want to tip her but it meant, her professional and pleasant demeanor was genuine and not because she’d want a tip at the end.
Overall, I’d come back here, it was a nice pleasant experience.

The space is really gorgeous, clean, and full of super awesome, knowledgeable dermatologist/​esthetician types, complete with the requisite clinical white jackets. I came in for a discounted laser hair treatment, as was advertised on Pretty City. Not knowing that upper lip and cheeks count as two separate areas, they upsold me to do both areas. When I went to pay my already agreed upon $ 99 special, they said, well, you know you had two areas done. First will be the discounted $ 99, the second will be full price (somewhere in the 2 to 3 hundred range.) I complained that I didn’t realize I’d be charged for two areas. So they decided to give me the second area at the discount rate. Which I guess was nice of them, but really — I went in thinking I would be spending $ 99 and left having spent $ 198. So, major points off for the upsell and lack of communication.
The treatment however, was great. A great intro to the technology. All my questions were answered, and I could see the results right away. 4 weeks later, a ton of the hair has NOT grown back. Which is awesome. She was totally friendly and a great wealth of information on the treatment. I would go back if they had another special, but would be really careful about what they’re going to be charging me for when I leave.

I went there for a 150 $ basic facial and it was Nothing special!!!
Eeeeek! I want my money back! The girl suen spend 10 – 15 min trying to convince me to go throw laser treatment!!! Eekkk !!! She gave me a very bad facial plus she had garlic for lunch and the smell was killing me! I def do not go back there and I am still burning for 150 $ that I paid!

Love it! The space is amazing as are the services.
This really is the ONLY medspa to go to in NYC.
First, because they have the best machines. Second, because they really know what they are doing. When you need a serious treatment, you want the best treatment and the best care.
I’ve had acne and scarring since I can remember. I did a ton of online research that continued to conflict on what was the REAL way to get a long term effect on my issues. I tried cheap laser genesis treatments to no avail. Facials constantly only offered fleeting improvements. I went to Tribeca MedSpa thinking I’d get a more intense facial and light treatment.
Camille greeted me and discussed that Fraxel, though expensive, was the best solution for me. I committed. Today was my 4^th and final treatment. I’ve already had friends and family comment on my glowing and clear skin. It really worked! It is certainly a serious treatment and you want someone that knows what they are doing and can keep you comfortable during the process. Go to Camille. She’s the best.
And if you have acne and scarring, I really recommend Fraxel instead of continuing down the cycle of wasting money on cheaper and less effective solutions.
I’ve also had Botox at Tribeca MedSpa and it’s also wonderful!