Grace Cleaners

Husband always sends shirts here and they come out fine, however whenever I send any suiting pieces they come back shrunk /​slightly tighter. Will not be sending any other wool items there.

Done my laundry a couple of times here now, and it’s been totally fine. My clothing came back clean and folded nicely. Only bummer is that it’s closed on Sundays and weekly hours are tough with work, which makes it tough to pick laundry up.

Love this place. The owner is so friendly and helpful. I use them mainly for wash and fold, and everything comes out very clean. No complaints.
I was using Vanity Fair cleaners prior to Grace, and not only was the customer service was horrendous but they were much more expensive. I definitely recommend Grace.

The guy I dealt with by the door, I think he was the delivery guy is THE RUDEST MAN on the planet!!! I’ll never return… like ever… ever…ever again.

The service was good but the owner/​dude hanging out in the back breathing over the woman working the front just freaked me out so much that I decided not to come back. There is some weird chemistry going on between them which I don’t want anything to do with as a customer.
One day he was trying to leave at a specific time, eye-​balling her and I, and I guess I was holding them up since they were about to close. Guess what? I am the customer and I don’t care. Lock the door next time.
Not coming back, found a better place in the area.

I’ve always had great experiences here. The wash and fold service is excellent, clothes come out perfectly folded every time and if you take your clothes in before 11am you can get same day service for no extra charge.
The dry cleaning/​launder service is also above average. My clothes have always come back cleanly pressed and I’ve never lost a button.
I’m not sure where the other reviewers are coming from, since one of the reasons I keep going back is that the service is excellent and always friendly! I just wish they were open on Sundays.

I started getting my shirts washed and pressed here after the place around the corner seemed to be on a mission to destroy every button on every shirt I owned.
Since starting here I haven’t had one broken button and Helen has actually replaced missing buttons for me free of charge!
It’s quicker, cheaper and Helen and her husband are super friendly. After about my 3^rd visit she had remembered my name and is always quick to smile and say hi while she runs off to grab my laundry.

This is close to my apartment and there’s no reason to go elsewhere. This cleaners does exactly what they’re supposed to. I don’t understand the comments of being «rude“and turning things «yellow» as I’ve never experience anything but positive.

I wish I can give them 0 stars. My clothes don’t seem very clean when I get them back. But the worst part… they lost my favorite bathing suit and didn’t even apologize or offer to compensate. It’s not like losing a sock! How do they lose a pretty distinctive bathing suit? It doesn’t make you feel good about dropping your clothes off with them.

STAY AWAY! they lost my gf’s bathing suit and never refounded me for that… I kept going anyway (stupid me!) and few weeks later they charged me twice because they said that a payment was not registered in the system!!! I told them I paid and I was really pissed off and didn t want to pay again… their answer was: «we have thousand of costumers, we don t care if we lose you, you must pay» …had to pay again!!!

Fantastic cleaners. Great prices, always get the job done very quickly, and with great care– every item has always been perfect. Could not be better.

I contacted Grace when my husband and I moved to a new neighborhood and sought a cleaner that would pick-​up and deliver every Tuesday morning, in order to coordinate with our housekeeper. For the first 8 months, their delivery man and our housekeeper managed the exchange seamlessly. No confusion, no missed deliveries, no incidents at all. I was so pleased with this hassle-​free aspect of their service that I didn’t mind the cost for what could be described as competent cleaning at best. Oftentimes garments were returned to me with stains accompanied by the industry standard ‘sorry’ card, but I could tell that they hadn’t even attempted to clean them given other markings or signs of wear that remained. They once ruined a pleated maxi skirt by steaming it and yet I continued to give them our business because it was just easier to stick to the routine. That is no longer the case. After firing their previous deliveryman, Grace has now hired an individual who 1) is not punctual 2) was rude to our housekeeper because he missed the pick-​up window 3) couldn’t manage to deliver to the correct address. After calling Grace to complain I was told that they could no longer pick-​up from our apartment because the new employee ‘got angry’ with the girl behind the counter (who he claimed had sent her to the wrong address). If Grace cares more about incurring the ire of their deliveryman than that of their customers, then clearly they don’t need my business anymore.

I tried 3 different cleaners in the area for wash & fold and wash & press. Grace has been by far the best. The rates are reasonable, the clothes often comes back the same day, and somehow everything comes back looking better than the day I bought it.

I cannot believe how good this laundry place is: it has become completely effortless to get my clothes cleaned. Grace picks up and delivers perfect wash-​and-​fold and the customer service stands out – they’re super friendly and accommodating.
THANK YOU GRACE!

We have been coming here for the past 2 years and the younger lady has been nothing but kind and professional to us. She even offers to fix buttons or loose hems for free. It’s a tad bit pricey than other cleaners, but it’s worth all the attention they provide. Even when we tell her she can take up to a week to dry clean an iteam, she insists on delivering within days! If you live in Kips Bay, this is your place for your laundry and dry cleaning.

One of the worst parts about moving from Kips Bay was having to find a new dry cleaner/​wash & fold place. Grace was terrific — not one time in 5 years did they ever lose an item of clothing (and I sent them all my laundry). Just the best — super friendly, cheaper than nearby places, great quality.

I’ve been a customer of Grace cleaners for about a year now. All of my preferred dry cleaning/​pressing for shirts are saved in their computer and dropping off clothes is seamless. Recently I asked them to dry clean my comforter slip cover and it was accidentally bleached by the factory. I was frustrated, but they immediately said they would fix the problem. They took initiative to go to Macy’s and find the EXACT slip cover and called me to come pick it up.
This is phenomenal service and I highly recommend using Grace Cleaners for all your dry cleaning and alterations. The customer ALWAYS comes first. A great asset to to the Kips/​Murray Hill community!