New Absolute Laundry

I’ve needed to use this laundry place only once so far thank God. Its pretty gross and not well maintained. Its expensive as hell for coin operated laundry (at least compared to what I pay for at the machines in my building) The machines in my building were not working at one point which is why I tried this place out.
Fast forward to this week where the dryers in my building aren’t working. I only realized this after I finished 2 loads of laundry. I go over to this place only to discover you cannot use their drying facilities unless you use their washers. WTF?!? I’m unclear how you can turn away paying customers just bc they didn’t wash their clothes using your washers. Absurd business practice.
In addition to this place being gross, it is unaccommodating and I will never patronize them again.

Would not recommend (but they are one of the few dry cleaners open on Sunday) under any circumstances for their dry cleaning services. Poor customer service.
Came back from a wedding on Sunday where I spilled some soup on my rental tux shirt and pants. The tux was due Monday and figured next-​day dry cleaning would be cheaper than paying a cleaner’s fee at the rental place. Asked the clerk on Sunday evening, explicitly, if they could dry clean my shirt and pants and have them ready by Monday. They agreed and said they would be ready by 6pm. I verbally confirmed, again, that this was possible. My receipt was clearly electronically written that my items would be available for pickup by 6pm Monday.
I arrive Monday at 6:30 to pick up my items and the clerk says that only one is ready. I communicate my frustrating and explain my circumstances, noting the conversation I had the day prior. He apologizes briefly but says I’ll need to come back the following day.
The following day I return and they initially can’t find my items, the clerk calls his manager and asks me to wait 5 – 10 min so he can go to their other location and pick up my things. When he returns I explain my experience with their business and my associated frustration — specifically that I needed both items to be cleaned the day prior so I could return my rental tux and not incur a potential late fee. They briefly apologize but basically say that sucks. I ask that they comp the late item and after some push back they agree — but they were pretty rude the entire time and afterwards told me flat out not to come back.
+: my items were cleaned
+: dry cleaning a dress shirt and pants was $ 4 each
—: they delivered my items late
—: the staff was rude
neutral: they comp’d the late item, but only after I insisted because their mistake was going to possibly cost me a late fee.
Overall: negative overall experience. Usually being a day late wouldn’t be a big deal, it’s just I purchased a specific service that they ended up not being able to deliver (and they ended up being rude about it when I mentioned how their error became an additional burden on me).

DO NOT GO HERE. They do not honor your laundry instructions and have horrendous customer service. I brought my laundry for wash and fold, with some items separated in a separate bag for hang dry. When I came back to pick it up, all the hang dry items, except for 1, had been dried in the dryer. When I told the clerk what happened, he accused me of lying about the other items in the hang dry bag, told me he didn’t care if he lost me as a customer and if I care about my clothes I should wash them myself. This is not the first time they made a mistake with my clothes and refused to fess up to it. I brought brand new sheets to be washed and they were returned to me with bleach stains.
I could have forgiven the mistake if the clerk had apologized, but I can not forgive being called a liar. I will not return.

During the 8+ years I’ve lived in New York City, my three years spent living in Curry Hill were the only time when I didn’t have a good option for a laundromat and had to rough it at the «New Absolute Laundry.» I never did figure out why this neighborhood has such few options for folks like myself who wash their own clothes. As other reviewers have said, it really IS the best option in the ‘hood. Trust me, I tried the one other place close by on 3^rd Ave.
Hopefully things have changed since I left the area in early 2013, and someone’s actually opened a decent self-​service laundromat. From what I remember, there were many annoying things about New Absolute. It was definitely one of the filthiest laundromats I’ve had to use (but, then again, there was really no competition — hence the owners didn’t have to put much emphasis on cleaning or anything else) and the size of the establishment made me avoid certain days of the week and/​or hours of the day — when it would get so crowded you could barely move or find a place to sit down, let alone find a washer or dryer to use. The machines were old and it wasn’t uncommon to have one malfunction on you. The owners were quite gruff, which led to their staff also being unjustly grumpy.
I could go on and on, but I think you get the picture. If there’s another, newer laundromat in the area (I was at E 26^th and Lexington Ave.), please go check it out first. New Absolute should be your last option — that is, if it’s still you’re only option!

Horrible customer service. The dryers in my apartment building were broken and I didn’t realize it until after I washed my clothes. I went to this laundromat down the street to dry my clothes, but I was told by the owner that I was unable to dry my clothes at the laundromat because I washed my clothes somewhere else. Never going back to this place.

Worst dry cleaners. Had to resend my clothes 3 times because they added a yellow sting to all the batch of clothes I left. The worst is that that yellow sting they left doesn’t go away! My clothes are ruined, and they keep on postponing it.

Opps… they are performing magic again… disappearing socks, and for their final act… an entire load of my laundry seems to have vanished… poof right after I walked out with a new load of dirty laundry, because they wanted $ 20 to wash a full size blanket/​comforter.
When I went back to pick up my older laundry, the dude, who seems to be a reject from some South Pacific Military Police, tells me when I ask about the old laundry, «nothing here, you walked out before!» So that tells me all I needed to hear.
It is alright, they already shrunk $ 100 worth or my kids’ clothes, so I was gonna move on anyway.
As far as my instructions for «Low Heat» or «Cold Wash», they were charging me a dollar extra to wash my clothes in cold water… which I don’t think they were doing anyway, with the way things were shrinking.

Completely fine for getting your washing done. A medium size washer costs $ 4 and the dryers are 25c for 6 minutes.
The place could use some chairs for waiting but there isn’t too much room I guess.
The toilet says it’s out of order but I suspect that is so the customers don’t use it?

This place is terrible. I just moved into the neighborhood and took a suit and blouse to be dry cleaned. They lost my blouse and I have been trying to get in touch with the manager for almost 4 weeks to get a reimbursement to no avail. The man that works the register continues to say «we might find it» and is completely unaware of when the manager will be in the laundromat so I can talk to him about this issue. They even tried to give me someone else’s blouse to which I refused! I am completely frustrated and have been returning every 2 days or so with no resolution. Do NOT go here.

Ok, let’s keep it real: it’s a laundromat, not a business that performs magical acts for you.
The place was clean, the staff was nice and polite, the vending machines were working and were stocked, and there were no creepy people hanging around or loitering inside or outside the facility. That’s all I care about.
I’m a tourist to NYC, and I ran out of clean clothes to wear. I stayed in a hotel nearby, and I got desperate. This place did the trick.
No, I did not use the drop-​off service. No, I didn’t have to dry clean anything, and no, the place seems adequate for what it’s supposed to do.
I’m from the West Coast and I used to do laundromats all the time as part of apartment living, and using a laudromat is a gamble. Based on my usage of this place when I did, it did the job and I was on my way, I did not expect a sorcerer or a witch to show up and do magic on my clothes and make it magically clean, Neither should you have unrealistic expectations about a simple laundromat.

This place is close to my apartment and open until 11pm so I have been doing my own laundry here. I’ve definitely experienced better and HATE how hot it gets in there, but so far, none of my dry cleaning has had any issues and I always get machines without having to wait.

Does the job

This place is horrible. They ruined all of my clothes with marker and tried to refuse to pay for it. In the end they have me 100 dollars but they ruined 300 dollars worth of my clothing.

What can you say about this hellhole? That other reviewer must be on crack because I’ve been here for years and it’s been borderline since its inception and just avalanched into the hellhole that it is now.
You leave feeling dirtier than when you went in. And it’s supposed to be a place to get your clothes and linens clean. With the bedgbug infestation going on right now in NYC, I’m surprised this place isn’t infested and spreading it to all unsuspecting neighboring buildings by all the people that go in and out of there with bags of laundry and rolling suitcases, shopping carts, whatever. I’m still itchy and flea-​bitten and I just took a hot shower and put on some «clean» clothes.
First, the place is cramped (beyond poorly managed), dirty (I don’t think it’s been cleaned since the grand opening several years ago. And yes I know because I’m no stranger to this place and know it quite well), dirty rags, empty plastic bottles, half open laundry detergent/​softener/​bleach whatever is scattered everywhere (not from customers mind you, from the «cleaners»), garbage, a tangle of shopping carts by the entryway when you walk in (again not from customers), wet laundry in garbage bins, plastic rubbermaid bins, any receptacle they can find is used to put the wet laundry the cleaners are doing for your drop-​off wash and fold. Yup. I watched this guy take clothes out of a dirty milk crate! All this to the point where I don’t think it’s at all legal. I’m sure even laundromats must abide by basic business regulations for customer, sanitation, and fire safety at the barest of minimums.
Every other washing machine is out of order. At least one dryer is always out of order. The place is narrow and tiny already so if more than 5 people are in there at once (not including the people that work there) it’s a traffic jam up to rival the rubbernecking of NYC car traffic.
Oh and don’t forget you’re shoulder to shoulder with every bum (and I mean homeless schizo nappy assed toothless meth retard) off the street trying to do their laundry too. Yup, so they’re dirty, smelly, flea and lice bitten etc etc etc. But don’t forget straight up deranged to top it all off.
So what the F? Well, it’s the only coin-​operated laundromat in this neighborhood. (I’d do the wash and fold but it’s just worst than doing it yourself. I’ve seen them do it with my own eyes (and it was an owner doing this). They don’t separate a thing. I watch them peel back the bag and jam in the clothes into the washer. That’s it. That is their wash and fold service. It’s the equivalent of tipping a garbage bag out into a landfill. You’d think cleaners would at least know the absolute basics of doing laundry. (They got the folding the clothes into a tight rectangular brick down right though. Today I watched a dryer with a wash n fold load a cleaner lady was doing just innocently drying away with a tennis ball bouncing around in there with all the other clothes. I shit you not.). So I’m relegated to doing it on my own at this garbage pit of sanitary, building, fire, safety, and health code violations.
Oh and also don’t forget I got straight up attitude from some punk ass illegal alien worker when I asked NICELY if he was done with his basket so that I could take my laundry out of the washer and transfer it to a dryer. (This was after I had waited for 10mins thinking at some point a grime and dust covered basket would free up. But nope, not while a fat lady and her hyperactive kid were foaming at the mouth over the 3 carts they guarded like some national treasure were there.)
Why do I give it 1 stars? Well 1) I can’t give it any less blah blah blah. 2) There are no other self-​service laundromats here (assinine) 3) I have no other options. There are plenty of pick-​up and drop-​off services around here (ALL SUCK) none are reliable, none are thorough (OR EVEN BARE MINIMUM BASIC), and no door man really helps too because delivery at a «specified time» is like an ETERNAL JOKE.
I’M STILL ITCHY. ALL OVER. I’m pretty sure I just brought lice, fleas, and bedbugs home. That’s the last and final time I ever go back to that back alley shanty shack in some gutter town deep in the bowels of some 3^rd world country’s sewage pit. I will throw out my clothes and get new ones every time they need to be washed or first class Fedex them to India for $ 2000 a load before I go back there.
Yup. This customer is done for good. Just be glad I don’t call the better business bureau or the city gov. I’d rather just watch the place burn down of it’s own stupidity. Take out the adjoining buildings in the process. Grab some popcorn beer and stand there, drink the beer, and throw the popcorn while I watch and laugh at the rubble. It will kill the bedbugs in the process!
Yup. If someone with half a brain ever opened up a half decent laundromat around here, it would be the easiest money they ever made. So much so that they’d think it was illegal.

I can’t comment on their services because I do my own laundry, but this definitely is the best laundromat in the area. It’s clean and the staff is always friendly and helpful. I’ve done my laundry here for a year now and I have yet to have to wait for a machine to open. They have three different sizes — the largest ($ 6) can literally hold 3 weeks of laundry. Medium is $ 4 and the smallest is $ 2.50. The dryers are huge and run at 25 cents for 6 minutes. They also have a change machine and 4 or 5 folding tables.
Definitely recommended for those who do their own laundry!

There are not many places in Manhattan where you can wash your own laundry. This place is the spot! You can drop it off, or do it yourself.
I haven’t tried their services, but you can wash in a small front load for $ 2.50 (I think)
I like to hang dry all of my delicates but wash them in a machine, this place is the only spot I’ve found so far in Murray Hill/​Gramercy.

I came here several times because it is near my apt. My experience has been less than satisfactory. DO NOT get your dress shirts cleaned by them. They don’t know how to iron and ruin your shirts collars. The place is also kind of dirty and some of the staff are kind of mean. There is one nice young hispanic man that works the register in the mornings, he’s the only bright bulb in the entire place!
There’s better places in the nieghborhood like Mayflower and Kellys.

In an absolute world, I would NOT get my laundry done here.
I don’t like the attitude I got when I gave instructions, only to have them blatantly ignored.
But, they do pick up and deliver and are open until 11 pm.

I could have sworn there were reviews for this dry cleaners/​laundromat before but I can’t seem to find any.
I’ve never used their dry cleaning services before but this is where I come to do my laundry. I might be the last guy in Manhattan not using drop off service for laundry, but this place is clean, well lit and the staff is friendly and helpful. Also, they are open 7 days a week and open late (11PM). Free pickup and delivery too.
They also have a large number of washers and a good number of dryers.