Fresh

Great customer service.
A little pricey but Romeo Thomas sold me on everything.
Ask for him. Very knowledgeable & friendly.
Well worth it.

Awesome products! The Mr & I (well okay, mainly ME) got sucked into their display of chocolate body scrub in the window so we immediately popped in to see what it was all about
Nice girl walks us over to their sink & we begin to schmeer the lovely, creamy chocolate cleanser then rinse it off. Lovely floral sent left behind, with just a hint of cacao. I was sold!
They also just came out with a seaberry lotion that we couldn’t pass by either. It was a chocolaty day & a wonderful discovery… and also learned they have a SF location too? I’ll be checking that out for sure!

The store itself is in a great location and is clean & well stocked. What’s there not to like about Fresh to be honest?
The only part of my experience here that I didn’t really care for was when I was checking out. The woman at the register, who was definitley no more than a few years older than me, made a rather rude comment. Unsure if I heard her correctly, I didn’t say anything. When I walked outside, my friend commented that she couldn’t believe the judginess in the woman’s voice. So I guess I wasn’t wrong, but it wasn’t worth causing an argument over.
Overall, the store is great and you should go there so long as you don’t have a quick temper

I’ve heard great things about Fresh products from friends who take their beauty very seriously, and I have to say that I was really pleased with guest experience at Fresh. Adam was very helpful with a wealth of knowledge and recommendations.

Really like the vibe in this store. Was just planning to go in today for a drive by fragrance squirt, and the next thing you know, Nailah is using this delicious smelling fragrance on my hands at the sink with some scrub. Hello purchase of a cute Hesperides Grapefruit roller — small and perfect to tuck into my purse! She was definitely the quintessential «salesperson» (although she’s the store manager) — friendly but not pushy and based on my scent preference, she matched me up with the perfect fragrance. Can’t wait to return to this store!
Update: Returned to this store today for my complimentary Fresh Sugar Kisses Mini Lip Duo. These lip treatments are awesome! Make sure you stop into one of the stores and register with them so that you too can receive a postcard in the mail for your complimentary birthday treats! So glad I did!
2015 Update: Popped into Fresh again as I was in the neighborhood. Had a really great experience interacting with CJ the Assistant Manager. She really knows her stuff when it comes to the ingredients in the Fresh perfumes — I was super impressed! I was lamenting the fact that Fresh doesn’t carry that awesome scent Strawberry Flowers anymore. Does anyone else remember that fragrance? It was to die for.
But I digress… always a pleasurable experience at this particular Fresh location. Pop in if you’re in the neighborhood! I like how their staff is really laid back and don’t jump on you as soon as you enter the store! Much appreciated!

The store is great, beautifully appointed and in a convenient location, but I hadn’t been there in a couple of years and I was disappointed to find out the brand no longer makes my favorite chocolate soap! I know that’s not the store’s fault, but I was still pretty upset about it. :)

This store is amazing! It’s my second time buying a product from them and while there I discussed with CJ Ma about my recent skin problems. Not only did she go into depth about skin but she even asked me questions about my skin regimen. The girl KNOWS her products! Most of all she really listened and cared about helping me through this. I can’t wait to go back in Tuesday to talk to her more. I get a great energy from everyone who works there however if you need to stop by I’d really recommend talking to her. Little did she know I was really down about my skin that day I left feeling so uplifted!

Beautiful, airy store. I love going to try out the scents. The people who work there are so nice and never pressure you to buy anything. They seem willing to help you try every scent, every product endlessly. Plus, they all have great skin. No idea if they use the products they’re pushing, but it’s a helpful advertisement.
I usually buy their tinted lip treatments (sugar passion) with SPF 15. It leaves a light color on your lips that isn’t as bright as lipstick or as light as lipgloss. It lasts for a couple of hours, which is usually when I reapply chapstick anyway. (It’s been such a harsh, dry winter — my face is dehydrated!) Speaking of which, the lavender face cream sample they gave me is amazing. The sample served its purpose… I’m hooked! I’ll have to go back to buy it.
Highly recommend checking out this store. It’s in a great location by Union Square.

I was drawn to this place as I was walking by and the smell was so enticing that I had to go in. Although everything in this store is on the pricier side, it appeared to contain less harmful chemicals than generic cosmetics. Everything smelled AMAZING. The girls who worked there were very helpful and knowledgeable.

This place is awesome. I am new to the Fresh product family, but I have never been made to feel more welcome. I’ve never really been too into skin care and I’m not one to go to extremes and get facials all the time. The people in the store were great listeners and were able to recommend some great products for me. Since I am a skin care novice, they were helpful in guiding me to the right stuff and giving me samples so I didn’t feel the pressure to buy a giant jar of something I wasn’t sure about.
After a couple weeks of using the samples that they’ve given me, I will definitely be back to pick up the products. I have noticed a visible improvement in my skin and am now not afraid to walk out of the house without my makeup on. It’s been a great change!
Thanks to the Fresh team in union square!

I attended a beauty event last week. I’ve purchased Fresh products at Sephora, but I never had the proper excuse to step inside the store. I’ve since joined their loyalty members club, thanks to the friendly staff who told me that I get points for every $ 100 spent. Seems like a lot to spend, until you find out that on average, the products will deprive your wallet of $ 40-​$ 100.
This store has floor-​to-​ceiling windows, and the room-​length bubble chandelier contributes to the light and airy feel of the place. It doesn’t feel like you’re shopping when you’re inside the store. It feels more like you’re wandering through a garden apothecary. Maybe it was an event-​specific decoration, but there were vases of fresh flowers interspaced among the books. The middle displays feature a few products and their samples to try.
None of the staff are pushy. When I had a facial done at the event, my beauty technician, CJ, explained in depth the products she was using for my face. However, beyond that, she didn’t push for me to purchase the products. I ended up buying the black tea mask and the soy cleanser.
I also purchased two parfums to layer on top of each other; I’ve always wanted a signature scent! Citron De Vigne is a champagne inspired scent. The Sugar Lychee … well, you should know what that is supposed to smell like! Looking forward to a Flower Fresh Spring!

I was in desperate need of an afternoon pick me up and a fresh face for the evening… I walked in and Monica was the one to help me. I was so pleased with her all around! Not only did she make my skin look amazing… she matched up my makeup perfect… and was such a pleasure to work with. Thank you Monica! You rock sister! –Pam from The Big D :)

I looooooooooooooooooooooooooove this store. Love it.
Never in my life have I been to a more beautiful shop. Everything is so pretty, so elegant, so… fresh and so clean. I want to scoop up their perfectly-​wrapped soaps like candy, their lotions like cocktails, and their makeup like jewels.
The staff is always helpful and respectful: they’re never pushy or overly sales-​y. One of these women actually introduced me to my most favorite mascara: Fresh Supernova. She did it not by pushing it on me, but simply by speaking to me and looking directly at me. I noticed her eyelashes, and asked. She told, and I was sold.
Seriously, though — the thing that gets me is how fab the boutique itself is. I could spend all day in here, it’s so calm and pleasant. The scents aren’t so overwhelmingly sweet and fruity that they give you a headache. In fact, they’re quite refreshing and soothing.
This is really the perfect spot to pick up a little gifty for any woman in your life — a gorgeous hand-​milled soap, one of their beautiful soap dishes and any one of their fab lotions or lip balms will do!

Have yet to use their products so will update this review but the store is clean, organized and generally pleasant smelling which is attractive (similar to the body shop which I love)
Sales staff was helpful, listened to my concern and gave me options. Let me choose what I want and was very up front about promotions and programs. I would come back and continue using this product if they work well with my skin.
The sugar lip is as good as all the other reviewer say, love the tinted rose one.

5 Stars for the very helpful/​kind /​knowledgeable staff and products!
On my first visit here — met an amazing rep… and spent 1 hour going through all the scents. because I’d written down what I thought I’d love… but of course you need to real deal to make a decision…
I love scents from Fresh because they’re not overpowering. and they are so interesting!!! — Lychee… Sugar Blossom, Fig, Mangosteen… they made me think of cocktails and desserts. rather than a fragrance.
Now I’m not a girly girl… and I cannot stand flowery perfumes… I prefer clean/​crisp/​sharp scents… that are more towards men’s colognes or unisex scents… After my time here… I left with the following.
****Redcurrant Basil — (My #1 choice! So soft… get loads of compliments)
**Sake — (a little stronger/sharp.not girly… I love it)
**Citron de vigne — (summery, light, but not headache inducing)
****Sugar Lip Treatments x 4 — best lip gloss/​conditioner I’ve ever owned (Original & Rose Tinted)
By time I left. I had a $ 50 giftcard at the end of this transaction… loads of samples… a sugar hand scrub at the sink from one of the reps… and I was smelling fabbb uuuuu lous…
PS — if you mix their scents. they still smell great…
I Love Fresh…
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Update — 7÷15÷2010 !
PS — Just got off the phone with Heather! she rocks! over the past 2 days… she has been so helpful with my phone orders and helping me make some additional purchases… from describing all of the scents that compliments my taste… to telling me what I would absolutely not like… who said you can’t buy perfume over the phone!!! These reps are so kind and knowledgeable. You’d swear I was right there with her… 100 Cool Points for you Hun!!!

Nice, large, clean store. Great products. Stopped in to pick up some lemon body wash (It’s not old spice but it’s manly). Its one of the few products that doesn’t break me out and it has a nice clean scent.
The staff was fun, helpful and knowledgeable of the products.
Store is well stocked, clean and easy to navigate out well.
Although the items are not cheap, I like the value for the product.
I tried the new citrus gel and can say I’m not a fan.

This is one of the stores i wish I could go more but, try not to. products are lovely, lovely and fine. But whenever me and my friend pass by any of fresh stores, we told ourselves not to look so won’t get tempted to go in. B/​C once we are in, we spend… duh… Sales people are quite demanding and prices are not cheap so to speak. They give you a business card and send you card at home like you are in high end department store. .
Everything smells amazing and finely made, but in real life, I could not ever verify the effects of using the stuffs. I was once obssessed with soy face cleanser and sugar lip balm and bought bunch of things from there for a while then the fondness wears off by time. To me, the scents of products are too fine and I get accustomed to it and after a while, I can not even smell anything so I moved on.

I seriously am in love with this brand. It has worked better than any other brand I have tried– Lancome, etc etc. Not only is everything natural, they smell amazing and you can see results immediately.
I am obsessed with the Soy face cleanser. It is absolutely amazing. My face feels soo soft. Also the strawberry face exfoliant makes my face feel super clean and glowing. I get really dry skin during the winter so I use their crème ancienne moisturizer on my face every night. Thanks to this amazing moisturizer, my face hasn’t been dry all winter. I literally saw results the next day. Even though it is pricey, I think it is totally worth the dough.
On a more specific note to this location, the saleswoman who helped me was the nicest, most helpful salesperson I have ever encountered. She gave me a bunch of samples (as did all the other salespeople I have ever encountered in other Fresh locations), and I get the feeling that the salespeople here are more interested in you loving the product than making a sale. She told me to try the samples and come back if I liked any of them.
I am so happy I finally found a brand with such a good work ethic and such good results.

I was absolutely snobbed (if that’s a word) by one of the saleswomen here but management was very quick to respond with apologies after I sent them an e-​mail explaining what happened. Still, I won’t go back.
Kiehl’s is way better!

I have been meaning to try this line of products and to check out this store for some time and took the plunge yesterday. I had done the farmers market (got some great organic greens) and had made a quick trip to DSW (is that an oxymoron?) and had already strolled through Sephora (has so gone down hill) when I saw someone with a small FRESH shopping bag and made my way over. I usually use Dr. Hauschka and was completely out of product so the timing was good.
The store is light, airy, inviting, smells great and feels boutiquey which immediately makes you feel like you’re about to pamper yourself. The salesperson was friendly and knowledgeable and straddled that place between pushing the products and letting the products speak for themselves. Not an easy thing to do. I initially was just looking for lipgloss (I am ALWAYS looking for lipgloss) but I happened to be out of mascara and Alicia (look for her) took the opportunity to apply the one they have and the new one that is launching soon. I pre-​ordered. Then she took a few minutes to cleanse my face, apply anti aging serum and moisturizer, some face glow, bronzing powder and gloss. My face felt awesome! I purchased everything. Got a free lipgloss (they were running a promo) and left the store with a HUGE dent in my wallet but happy none the less. Ten minutes later I met my husband who stared at me and said «what have you been doing? you look great.»
Worth every penny.